Re: Videos On NBC Don't Work
Ray_Net wrote: Ray_Net wrote on 13/02/2015 23:50: Jonathan N. Little wrote on 13/02/2015 19:11: Paul B. Gallagher wrote: Could this be something as simple as purging the DNS cache? [Windows key]+R, enter cmd and hit Enter. In the window that opens, type ipconfig/flushdns and hit Enter. Windows should reply: Windows IP Configuration Successfully flushed the DNS Resolver Cache. Type exit and hit Enter. Then try your vid again. Might, worth a try. But looked more like the problem was at the router. Using nslookup and switching dns nameservers would be a telling test. Effectively, purging the dns cache did not cure my problem. I have just contacted my isp asking him why I cannot reach c.brightcove.com My discussion (about 4 mails) ended with their sentence We are sorry, but we cannot help you. Well that is nice of them. Just for ha-ha's if you want to try circumventing your ISP's DNS servers and it looks like you are on Windows 7 so try this. Got to Control Panel\All Control Panel Items\Network and Sharing Center Click Local Area Connection (assuming you are not on dialup) Click Properties and select Internet Protocol Version 4(TCP/IPv4) Click Properties and change from Obtain DNS server address automatically to Use the following... and enter Google's servers 8.8.8.8 and 8.8.4.4 and then OK out Open a command window WinKey+R cmd Clear you resolver cache ipconfig/flushdns Then see if your lookup matches what others get 64.74.101.75: nslookup c.brightcove.com HTH -- Take care, Jonathan --- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Jonathan N. Little wrote on 25/02/2015 15:17: Ray_Net wrote: Ray_Net wrote on 13/02/2015 23:50: Jonathan N. Little wrote on 13/02/2015 19:11: Paul B. Gallagher wrote: Could this be something as simple as purging the DNS cache? [Windows key]+R, enter cmd and hit Enter. In the window that opens, type ipconfig/flushdns and hit Enter. Windows should reply: Windows IP Configuration Successfully flushed the DNS Resolver Cache. Type exit and hit Enter. Then try your vid again. Might, worth a try. But looked more like the problem was at the router. Using nslookup and switching dns nameservers would be a telling test. Effectively, purging the dns cache did not cure my problem. I have just contacted my isp asking him why I cannot reach c.brightcove.com My discussion (about 4 mails) ended with their sentence We are sorry, but we cannot help you. Well that is nice of them. Just for ha-ha's if you want to try circumventing your ISP's DNS servers and it looks like you are on Windows 7 so try this. Got to Control Panel\All Control Panel Items\Network and Sharing Center Click Local Area Connection (assuming you are not on dialup) Click Properties and select Internet Protocol Version 4(TCP/IPv4) Click Properties and change from Obtain DNS server address automatically to Use the following... and enter Google's servers 8.8.8.8 and 8.8.4.4 and then OK out Open a command window WinKey+R cmd Clear you resolver cache ipconfig/flushdns Then see if your lookup matches what others get 64.74.101.75: nslookup c.brightcove.com HTH Thanks for your concern, but i will not try to do your manipulation to be able to reach c.brightcove.com because, I have tested, I can listen Videos On NBC without this server. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Ray_Net wrote on 13/02/2015 23:50: Jonathan N. Little wrote on 13/02/2015 19:11: Paul B. Gallagher wrote: Could this be something as simple as purging the DNS cache? [Windows key]+R, enter cmd and hit Enter. In the window that opens, type ipconfig/flushdns and hit Enter. Windows should reply: Windows IP Configuration Successfully flushed the DNS Resolver Cache. Type exit and hit Enter. Then try your vid again. Might, worth a try. But looked more like the problem was at the router. Using nslookup and switching dns nameservers would be a telling test. Effectively, purging the dns cache did not cure my problem. I have just contacted my isp asking him why I cannot reach c.brightcove.com My discussion (about 4 mails) ended with their sentence We are sorry, but we cannot help you. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Jonathan N. Little wrote on 11/02/2015 17:47: Larry S. wrote: ..Connection and firewall? No problem on other sites. ..Java Platform Always activate ..Java Deployment Toolkit Ask to activate (didn't ask, though my banking on-line deposit does ask) ..No adblocker. ..All plug-ins up to date (per Addons Manager) ..Doesn't work on IE either ..Tech support at the site says WFM on Firefox; also says the site apparently doesn't finish loading completely for me So, where am I? It's got to be a preference, missing software or plugin, something. Probably should just give up; there are other more important things in life! Well just something to check since the videos do not work with a different browser, maybe the problem is *external* to you. It took me 6 months to prove to Verizon that they had a bad board at the area's NOC that was disrupting routing for DSL users here. The video is being served from a media server c.brightcove.com. Try and so a trace route and see if you get access to their server. You're on Windows so open the command window: WINDOWS KEY + R enter CMD then in command window tracert c.brightcove.com and see if you can reach the server. Very strange ... I can listen the videos, but tracert c.brightcove.com --- not found after 30 hop. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Jonathan N. Little wrote on 13/02/2015 01:07: Ray_Net wrote: My result of nslookup is different than your: C:\Users\RAYnslookup c.brightcove.com Server: UnKnown Address: 192.168.1.1 Looks like you have a DNS issue. 192.168.1.1 is your local LAN and most likely your router. Try nslookup interactively and use Google's nameservers and see what you get. Just enter nslookup with nothing after it. Tt will list your current name server and then show a prompt. then enter below to use Google's nameserver: server 8.8.8.8 Then enter: c.brightcove.com and see if you get 64.74.101.75 Non-authoritative answer: Name:gobbles-aws-226538871.eu-west-1.elb.amazonaws.com Addresses: 54.228.236.174 54.228.202.218 46.137.183.218 46.137.169.178 54.246.112.44 54.228.247.104 Aliases: c.brightcove.com p.brightcove.net cc.brightcove.net Looks like you are being directed by your current DNS server and your problem is not with SeaMonkey at all. I agree . I cannot change my DNS servers on my router - those values are set by my isp: DNS 193.74.208.135 and 193.121.171.135 ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Ray_Net wrote: I agree . I cannot change my DNS servers on my router - those values are set by my isp: DNS 193.74.208.135 and 193.121.171.135 Many modem/routers for DSL cable are configurable in the embedded web interface usually under the advance settings...satellite is another story though. If not then one way to to get around this is to add a router to your modem and set the DNS servers on it. [ISP modemrouter]---[router]---[your LAN] Or ask your ISP support why they are blocking NBC's videos ;-) -- Take care, Jonathan --- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Paul B. Gallagher wrote: Could this be something as simple as purging the DNS cache? [Windows key]+R, enter cmd and hit Enter. In the window that opens, type ipconfig/flushdns and hit Enter. Windows should reply: Windows IP Configuration Successfully flushed the DNS Resolver Cache. Type exit and hit Enter. Then try your vid again. Might, worth a try. But looked more like the problem was at the router. Using nslookup and switching dns nameservers would be a telling test. -- Take care, Jonathan --- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Jonathan N. Little wrote: Ray_Net wrote: I agree . I cannot change my DNS servers on my router - those values are set by my isp: DNS 193.74.208.135 and 193.121.171.135 Many modem/routers for DSL cable are configurable in the embedded web interface usually under the advance settings...satellite is another story though. If not then one way to to get around this is to add a router to your modem and set the DNS servers on it. [ISP modemrouter]---[router]---[your LAN] Or ask your ISP support why they are blocking NBC's videos ;-) Could this be something as simple as purging the DNS cache? [Windows key]+R, enter cmd and hit Enter. In the window that opens, type ipconfig/flushdns and hit Enter. Windows should reply: Windows IP Configuration Successfully flushed the DNS Resolver Cache. Type exit and hit Enter. Then try your vid again. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Jonathan N. Little wrote on 13/02/2015 19:11: Paul B. Gallagher wrote: Could this be something as simple as purging the DNS cache? [Windows key]+R, enter cmd and hit Enter. In the window that opens, type ipconfig/flushdns and hit Enter. Windows should reply: Windows IP Configuration Successfully flushed the DNS Resolver Cache. Type exit and hit Enter. Then try your vid again. Might, worth a try. But looked more like the problem was at the router. Using nslookup and switching dns nameservers would be a telling test. Effectively, purging the dns cache did not cure my problem. I have just contacted my isp asking him why I cannot reach c.brightcove.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Jonathan N. Little wrote on 12/02/2015 14:47: Ray_Net wrote: Jonathan N. Little wrote on 11/02/2015 23:48: Ray_Net wrote: Jonathan N. Little wrote on 11/02/2015 17:47: snip Doesnot reach the server from my pc: C:\Users\RAYtracert c.brightcove.com Tracing route to gobbles-aws-226538871.eu-west-1.elb.amazonaws.com [54.246.112.4 4] over a maximum of 30 hops: 835 ms31 ms33 ms 195.66.225.175 9 *** Request timed out. 10 *** Request timed out. 1146 ms46 ms45 ms 176.32.106.36 1258 ms65 ms44 ms 178.236.1.137 1342 ms43 ms42 ms 178.236.0.194 1454 ms46 ms42 ms 178.236.0.68 1543 ms43 ms45 ms ec2-79-125-0-81.eu-west-1.compute.amazonaws.com [79.125.0.81] 16 *** Request timed out. 17 *** Request timed out. 18 *** Request timed out. 19 *** Request timed out. 20 *** Request timed out. 21 *** Request timed out. 22 *** Request timed out. 23 *** Request timed out. 24 *** Request timed out. 25 *** Request timed out. 26 *** Request timed out. 27 *** Request timed out. 28 *** Request timed out. 29 *** Request timed out. 30 *** Request timed out. Trace complete. snip Or Windows: C:\Users\Jonathantracert -d c.brightcove.com Tracing route to ca.brightcove.net [64.74.101.75] over a maximum of 30 hops: 11 ms1 ms1 ms 192.168.57.1 21 ms1 ms1 ms 192.168.1.1 333 ms32 ms33 ms 108.15.160.1 434 ms 107 ms 112 ms 130.81.174.184 538 ms38 ms39 ms 130.81.20.140 655 ms55 ms57 ms 140.222.231.203 756 ms56 ms57 ms 152.179.134.214 858 ms57 ms58 ms 63.251.128.107 958 ms58 ms57 ms 66.150.193.82 1057 ms57 ms57 ms 64.74.101.75 Trace complete. How did you understand that c.brightcove.com is not the same host as your ? It is not a different host, more like your route stops at ec2-79-125-0-81.eu-west-1.compute.amazonaws.com before you get to c.brightcove.com. To confirm use nslookup and see what IP you get for c.brightcove.com C:\Users\Jonathannslookup c.brightcove.com Server: cerberus.lws.lan Address: 192.168.57.1 Non-authoritative answer: Name:ca.brightcove.net Address: 64.74.101.75 Aliases: c.brightcove.com p.brightcove.net My result of nslookup is different than your: C:\Users\RAYnslookup c.brightcove.com Server: UnKnown Address: 192.168.1.1 Non-authoritative answer: Name:gobbles-aws-226538871.eu-west-1.elb.amazonaws.com Addresses: 54.228.236.174 54.228.202.218 46.137.183.218 46.137.169.178 54.246.112.44 54.228.247.104 Aliases: c.brightcove.com p.brightcove.net cc.brightcove.net ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
On 02/12/2015 06:21 PM, Ray_Net wrote: My result of nslookup is different than your: C:\Users\RAYnslookup c.brightcove.com Server: UnKnown Address: 192.168.1.1 Non-authoritative answer: Name:gobbles-aws-226538871.eu-west-1.elb.amazonaws.com Addresses: 54.228.236.174 54.228.202.218 46.137.183.218 46.137.169.178 54.246.112.44 54.228.247.104 Aliases: c.brightcove.com p.brightcove.net cc.brightcove.net My result is also different. wlsx@linux-:~ nslookup c.brightcove.com Server: 71.252.0.12 Address:71.252.0.12#53 Non-authoritative answer: c.brightcove.comcanonical name = p.brightcove.net. p.brightcove.netcanonical name = ca.brightcove.net. Name: ca.brightcove.net Address: 64.74.101.75 -- Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.0a1 [Coexist · Understanding Across Divides](https://www.coexist.org/) ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Ray_Net wrote: My result of nslookup is different than your: C:\Users\RAYnslookup c.brightcove.com Server: UnKnown Address: 192.168.1.1 Looks like you have a DNS issue. 192.168.1.1 is your local LAN and most likely your router. Try nslookup interactively and use Google's nameservers and see what you get. Just enter nslookup with nothing after it. Tt will list your current name server and then show a prompt. then enter below to use Google's nameserver: server 8.8.8.8 Then enter: c.brightcove.com and see if you get 64.74.101.75 Non-authoritative answer: Name:gobbles-aws-226538871.eu-west-1.elb.amazonaws.com Addresses: 54.228.236.174 54.228.202.218 46.137.183.218 46.137.169.178 54.246.112.44 54.228.247.104 Aliases: c.brightcove.com p.brightcove.net cc.brightcove.net Looks like you are being directed by your current DNS server and your problem is not with SeaMonkey at all. -- Take care, Jonathan --- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Ray_Net wrote: Jonathan N. Little wrote on 11/02/2015 23:48: Ray_Net wrote: Jonathan N. Little wrote on 11/02/2015 17:47: snip Doesnot reach the server from my pc: C:\Users\RAYtracert c.brightcove.com Tracing route to gobbles-aws-226538871.eu-west-1.elb.amazonaws.com [54.246.112.4 4] over a maximum of 30 hops: 835 ms31 ms33 ms 195.66.225.175 9 *** Request timed out. 10 *** Request timed out. 1146 ms46 ms45 ms 176.32.106.36 1258 ms65 ms44 ms 178.236.1.137 1342 ms43 ms42 ms 178.236.0.194 1454 ms46 ms42 ms 178.236.0.68 1543 ms43 ms45 ms ec2-79-125-0-81.eu-west-1.compute.amazonaws.com [79.125.0.81] 16 *** Request timed out. 17 *** Request timed out. 18 *** Request timed out. 19 *** Request timed out. 20 *** Request timed out. 21 *** Request timed out. 22 *** Request timed out. 23 *** Request timed out. 24 *** Request timed out. 25 *** Request timed out. 26 *** Request timed out. 27 *** Request timed out. 28 *** Request timed out. 29 *** Request timed out. 30 *** Request timed out. Trace complete. snip Or Windows: C:\Users\Jonathantracert -d c.brightcove.com Tracing route to ca.brightcove.net [64.74.101.75] over a maximum of 30 hops: 11 ms1 ms1 ms 192.168.57.1 21 ms1 ms1 ms 192.168.1.1 333 ms32 ms33 ms 108.15.160.1 434 ms 107 ms 112 ms 130.81.174.184 538 ms38 ms39 ms 130.81.20.140 655 ms55 ms57 ms 140.222.231.203 756 ms56 ms57 ms 152.179.134.214 858 ms57 ms58 ms 63.251.128.107 958 ms58 ms57 ms 66.150.193.82 1057 ms57 ms57 ms 64.74.101.75 Trace complete. How did you understand that c.brightcove.com is not the same host as your ? It is not a different host, more like your route stops at ec2-79-125-0-81.eu-west-1.compute.amazonaws.com before you get to c.brightcove.com. To confirm use nslookup and see what IP you get for c.brightcove.com C:\Users\Jonathannslookup c.brightcove.com Server: cerberus.lws.lan Address: 192.168.57.1 Non-authoritative answer: Name:ca.brightcove.net Address: 64.74.101.75 Aliases: c.brightcove.com p.brightcove.net -- Take care, Jonathan --- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Paul B. Gallagher wrote: Larry S. wrote: Ken wrote: Larry S. wrote: On the site http://www.wlbz2.com/, on the right under the Heading Watch Now is a small, rotating circle which presumably is where the current offering of the TV station would appear. But it doesn't. Am I missing some sort of extension or plug-in? Or some other feature of my software? User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 SeaMonkey/2.32.1 Note that various navigation arrows within the site also don't respond. Any and all suggestions or ideas are very welcome. Larry S. What version of Flash are you using? I had a similar problem and it was solved by the latest version of Flash. Version 305 I believe. Shockwave Flash 16.0.0.305. Just updated very recently. Thank you for your interest. Cranky connection, bad firewall setting, javascript disabled, ad blocker? Everything works fine here on SM 2.32/Win7 Pro (haven't updated to 2.32.1). ..Connection and firewall? No problem on other sites. ..Java Platform Always activate ..Java Deployment Toolkit Ask to activate (didn't ask, though my banking on-line deposit does ask) ..No adblocker. ..All plug-ins up to date (per Addons Manager) ..Doesn't work on IE either ..Tech support at the site says WFM on Firefox; also says the site apparently doesn't finish loading completely for me So, where am I? It's got to be a preference, missing software or plugin, something. Probably should just give up; there are other more important things in life! Larry S. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Larry S. wrote: ..Connection and firewall? No problem on other sites. ..Java Platform Always activate ..Java Deployment Toolkit Ask to activate (didn't ask, though my banking on-line deposit does ask) ..No adblocker. ..All plug-ins up to date (per Addons Manager) ..Doesn't work on IE either ..Tech support at the site says WFM on Firefox; also says the site apparently doesn't finish loading completely for me So, where am I? It's got to be a preference, missing software or plugin, something. Probably should just give up; there are other more important things in life! Well just something to check since the videos do not work with a different browser, maybe the problem is *external* to you. It took me 6 months to prove to Verizon that they had a bad board at the area's NOC that was disrupting routing for DSL users here. The video is being served from a media server c.brightcove.com. Try and so a trace route and see if you get access to their server. You're on Windows so open the command window: WINDOWS KEY + R enter CMD then in command window tracert c.brightcove.com and see if you can reach the server. -- Take care, Jonathan --- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Jonathan N. Little wrote on 11/02/2015 17:47: Larry S. wrote: ..Connection and firewall? No problem on other sites. ..Java Platform Always activate ..Java Deployment Toolkit Ask to activate (didn't ask, though my banking on-line deposit does ask) ..No adblocker. ..All plug-ins up to date (per Addons Manager) ..Doesn't work on IE either ..Tech support at the site says WFM on Firefox; also says the site apparently doesn't finish loading completely for me So, where am I? It's got to be a preference, missing software or plugin, something. Probably should just give up; there are other more important things in life! Well just something to check since the videos do not work with a different browser, maybe the problem is *external* to you. It took me 6 months to prove to Verizon that they had a bad board at the area's NOC that was disrupting routing for DSL users here. The video is being served from a media server c.brightcove.com. Try and so a trace route and see if you get access to their server. You're on Windows so open the command window: WINDOWS KEY + R enter CMD then in command window tracert c.brightcove.com and see if you can reach the server. Doesnot reach the server from my pc: C:\Users\RAYtracert c.brightcove.com Tracing route to gobbles-aws-226538871.eu-west-1.elb.amazonaws.com [54.246.112.4 4] over a maximum of 30 hops: 835 ms31 ms33 ms 195.66.225.175 9 *** Request timed out. 10 *** Request timed out. 1146 ms46 ms45 ms 176.32.106.36 1258 ms65 ms44 ms 178.236.1.137 1342 ms43 ms42 ms 178.236.0.194 1454 ms46 ms42 ms 178.236.0.68 1543 ms43 ms45 ms ec2-79-125-0-81.eu-west-1.compute.amazonaws.com [79.125.0.81] 16 *** Request timed out. 17 *** Request timed out. 18 *** Request timed out. 19 *** Request timed out. 20 *** Request timed out. 21 *** Request timed out. 22 *** Request timed out. 23 *** Request timed out. 24 *** Request timed out. 25 *** Request timed out. 26 *** Request timed out. 27 *** Request timed out. 28 *** Request timed out. 29 *** Request timed out. 30 *** Request timed out. Trace complete. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Ray_Net wrote: Jonathan N. Little wrote on 11/02/2015 17:47: Larry S. wrote: ..Connection and firewall? No problem on other sites. ..Java Platform Always activate ..Java Deployment Toolkit Ask to activate (didn't ask, though my banking on-line deposit does ask) ..No adblocker. ..All plug-ins up to date (per Addons Manager) ..Doesn't work on IE either ..Tech support at the site says WFM on Firefox; also says the site apparently doesn't finish loading completely for me So, where am I? It's got to be a preference, missing software or plugin, something. Probably should just give up; there are other more important things in life! Well just something to check since the videos do not work with a different browser, maybe the problem is *external* to you. It took me 6 months to prove to Verizon that they had a bad board at the area's NOC that was disrupting routing for DSL users here. The video is being served from a media server c.brightcove.com. Try and so a trace route and see if you get access to their server. You're on Windows so open the command window: WINDOWS KEY + R enter CMD then in command window tracert c.brightcove.com and see if you can reach the server. Doesnot reach the server from my pc: C:\Users\RAYtracert c.brightcove.com Tracing route to gobbles-aws-226538871.eu-west-1.elb.amazonaws.com [54.246.112.4 4] over a maximum of 30 hops: 835 ms31 ms33 ms 195.66.225.175 9 *** Request timed out. 10 *** Request timed out. 1146 ms46 ms45 ms 176.32.106.36 1258 ms65 ms44 ms 178.236.1.137 1342 ms43 ms42 ms 178.236.0.194 1454 ms46 ms42 ms 178.236.0.68 1543 ms43 ms45 ms ec2-79-125-0-81.eu-west-1.compute.amazonaws.com [79.125.0.81] 16 *** Request timed out. 17 *** Request timed out. 18 *** Request timed out. 19 *** Request timed out. 20 *** Request timed out. 21 *** Request timed out. 22 *** Request timed out. 23 *** Request timed out. 24 *** Request timed out. 25 *** Request timed out. 26 *** Request timed out. 27 *** Request timed out. 28 *** Request timed out. 29 *** Request timed out. 30 *** Request timed out. Trace complete. Looks like you got an issue there, only 10 hops here from Linux: jonathan@gypsy:~$ traceroute -n c.brightcove.com traceroute to c.brightcove.com (64.74.101.75), 30 hops max, 60 byte packets 1 192.168.57.1 1.285 ms 2.468 ms 2.533 ms 2 192.168.1.1 2.704 ms 3.784 ms 4.597 ms 3 108.15.160.1 34.981 ms 36.001 ms 36.723 ms 4 130.81.174.184 38.824 ms 39.938 ms 40.889 ms 5 130.81.20.140 46.278 ms 47.005 ms 48.142 ms 6 140.222.231.203 69.852 ms 69.076 ms 67.738 ms 7 152.179.134.214 67.741 ms 68.706 ms 68.723 ms 8 63.251.128.107 69.378 ms 63.251.128.43 57.223 ms 63.251.128.107 63.538 ms 9 66.150.193.82 62.847 ms 60.641 ms 59.553 ms 10 64.74.101.75 58.985 ms 56.313 ms 57.936 ms Or Windows: C:\Users\Jonathantracert -d c.brightcove.com Tracing route to ca.brightcove.net [64.74.101.75] over a maximum of 30 hops: 11 ms1 ms1 ms 192.168.57.1 21 ms1 ms1 ms 192.168.1.1 333 ms32 ms33 ms 108.15.160.1 434 ms 107 ms 112 ms 130.81.174.184 538 ms38 ms39 ms 130.81.20.140 655 ms55 ms57 ms 140.222.231.203 756 ms56 ms57 ms 152.179.134.214 858 ms57 ms58 ms 63.251.128.107 958 ms58 ms57 ms 66.150.193.82 1057 ms57 ms57 ms 64.74.101.75 Trace complete. -- Take care, Jonathan --- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Jonathan N. Little wrote on 11/02/2015 23:48: Ray_Net wrote: Jonathan N. Little wrote on 11/02/2015 17:47: Larry S. wrote: ..Connection and firewall? No problem on other sites. ..Java Platform Always activate ..Java Deployment Toolkit Ask to activate (didn't ask, though my banking on-line deposit does ask) ..No adblocker. ..All plug-ins up to date (per Addons Manager) ..Doesn't work on IE either ..Tech support at the site says WFM on Firefox; also says the site apparently doesn't finish loading completely for me So, where am I? It's got to be a preference, missing software or plugin, something. Probably should just give up; there are other more important things in life! Well just something to check since the videos do not work with a different browser, maybe the problem is *external* to you. It took me 6 months to prove to Verizon that they had a bad board at the area's NOC that was disrupting routing for DSL users here. The video is being served from a media server c.brightcove.com. Try and so a trace route and see if you get access to their server. You're on Windows so open the command window: WINDOWS KEY + R enter CMD then in command window tracert c.brightcove.com and see if you can reach the server. Doesnot reach the server from my pc: C:\Users\RAYtracert c.brightcove.com Tracing route to gobbles-aws-226538871.eu-west-1.elb.amazonaws.com [54.246.112.4 4] over a maximum of 30 hops: 835 ms31 ms33 ms 195.66.225.175 9 *** Request timed out. 10 *** Request timed out. 1146 ms46 ms45 ms 176.32.106.36 1258 ms65 ms44 ms 178.236.1.137 1342 ms43 ms42 ms 178.236.0.194 1454 ms46 ms42 ms 178.236.0.68 1543 ms43 ms45 ms ec2-79-125-0-81.eu-west-1.compute.amazonaws.com [79.125.0.81] 16 *** Request timed out. 17 *** Request timed out. 18 *** Request timed out. 19 *** Request timed out. 20 *** Request timed out. 21 *** Request timed out. 22 *** Request timed out. 23 *** Request timed out. 24 *** Request timed out. 25 *** Request timed out. 26 *** Request timed out. 27 *** Request timed out. 28 *** Request timed out. 29 *** Request timed out. 30 *** Request timed out. Trace complete. Looks like you got an issue there, only 10 hops here from Linux: jonathan@gypsy:~$ traceroute -n c.brightcove.com traceroute to c.brightcove.com (64.74.101.75), 30 hops max, 60 byte packets 1 192.168.57.1 1.285 ms 2.468 ms 2.533 ms 2 192.168.1.1 2.704 ms 3.784 ms 4.597 ms 3 108.15.160.1 34.981 ms 36.001 ms 36.723 ms 4 130.81.174.184 38.824 ms 39.938 ms 40.889 ms 5 130.81.20.140 46.278 ms 47.005 ms 48.142 ms 6 140.222.231.203 69.852 ms 69.076 ms 67.738 ms 7 152.179.134.214 67.741 ms 68.706 ms 68.723 ms 8 63.251.128.107 69.378 ms 63.251.128.43 57.223 ms 63.251.128.107 63.538 ms 9 66.150.193.82 62.847 ms 60.641 ms 59.553 ms 10 64.74.101.75 58.985 ms 56.313 ms 57.936 ms Or Windows: C:\Users\Jonathantracert -d c.brightcove.com Tracing route to ca.brightcove.net [64.74.101.75] over a maximum of 30 hops: 11 ms1 ms1 ms 192.168.57.1 21 ms1 ms1 ms 192.168.1.1 333 ms32 ms33 ms 108.15.160.1 434 ms 107 ms 112 ms 130.81.174.184 538 ms38 ms39 ms 130.81.20.140 655 ms55 ms57 ms 140.222.231.203 756 ms56 ms57 ms 152.179.134.214 858 ms57 ms58 ms 63.251.128.107 958 ms58 ms57 ms 66.150.193.82 1057 ms57 ms57 ms 64.74.101.75 Trace complete. How did you understand that c.brightcove.com is not the same host as your ? C:\Users\RAYping c.brightcove.com Pinging gobbles-aws-226538871.eu-west-1.elb.amazonaws.com [46.137.183.218] with 32 bytes of data: If I use your ip-adress instead of c.brightcove.com it goes well Is the DNS server of my isp BAD ? C:\Users\RAYtracert -d 64.74.101.75 Tracing route to 64.74.101.75 over a maximum of 30 hops 1 2 ms 1 ms 2 ms 192.168.1.1 225 ms24 ms24 ms 62.235.164.1 327 ms24 ms26 ms 91.183.244.20 424 ms23 ms24 ms 91.183.246.108 524 ms25 ms24 ms 62.115.40.97 632 ms32 ms31 ms 62.115.140.50 7 128 ms 146 ms 155 ms 80.91.251.96 8 137 ms 135 ms 133 ms 80.91.246.125 9 124 ms 120 ms 120 ms 62.115.38.110 10 243 ms 214 ms 200 ms 63.251.128.107 11 127 ms 127 ms 128 ms 66.150.193.82 12 119 ms 119 ms 121 ms 64.74.101.75 Trace complete.
Re: Videos On NBC Don't Work
On 12/02/15 03:01, Larry S. wrote: Paul B. Gallagher wrote: Larry S. wrote: Ken wrote: Larry S. wrote: On the site http://www.wlbz2.com/, on the right under the Heading Watch Now is a small, rotating circle which presumably is where the current offering of the TV station would appear. But it doesn't. Am I missing some sort of extension or plug-in? Or some other feature of my software? User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 SeaMonkey/2.32.1 Note that various navigation arrows within the site also don't respond. Any and all suggestions or ideas are very welcome. Larry S. What version of Flash are you using? I had a similar problem and it was solved by the latest version of Flash. Version 305 I believe. Shockwave Flash 16.0.0.305. Just updated very recently. Thank you for your interest. Cranky connection, bad firewall setting, javascript disabled, ad blocker? Everything works fine here on SM 2.32/Win7 Pro (haven't updated to 2.32.1). ..Connection and firewall? No problem on other sites. ..Java Platform Always activate ..Java Deployment Toolkit Ask to activate (didn't ask, though my banking on-line deposit does ask) ..No adblocker. ..All plug-ins up to date (per Addons Manager) ..Doesn't work on IE either ..Tech support at the site says WFM on Firefox; also says the site apparently doesn't finish loading completely for me So, where am I? It's got to be a preference, missing software or plugin, something. Probably should just give up; there are other more important things in life! Larry S. Larry, have you tried creating a new, completely clean, profile to see what happens, as others are saying it works for them?!?! Tools-Switch Profiles-Manage Profiles-Create Profile... -- Daniel User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 SeaMonkey/2.32 Build identifier: 20141218225909 or User agent: Mozilla/5.0 (X11; Linux x86_64; rv:35.0) Gecko/20100101 SeaMonkey/2.32 Build identifier: 20150101220549 ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Jonathan N. Little wrote: EE wrote: It does not work with SM 2.32.1 or 2.31 or Firefox. It does work with Safari. I use ad blocking with Safari with the same subscriptions as SeaMonkey, so probably not the problem. Are you sure? Vids work here with SM 2.32.1 sans ABP. I tried disabling Adblock Plus for that page, and it did not help. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
EE wrote: Jonathan N. Little wrote: EE wrote: It does not work with SM 2.32.1 or 2.31 or Firefox. It does work with Safari. I use ad blocking with Safari with the same subscriptions as SeaMonkey, so probably not the problem. Are you sure? Vids work here with SM 2.32.1 sans ABP. I tried disabling Adblock Plus for that page, and it did not help. I didn't, and it worked fine anyway. That doesn't seem to be the problem. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
On 02/09/2015 03:50 PM, Jonathan N. Little wrote: EE wrote: It does not work with SM 2.32.1 or 2.31 or Firefox. It does work with Safari. I use ad blocking with Safari with the same subscriptions as SeaMonkey, so probably not the problem. Are you sure? Vids work here with SM 2.32.1 sans ABP. Vids work here with SM 2.32 and ABP enabled. -- Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.0a1 [Coexist · Understanding Across Divides](https://www.coexist.org/) ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
WaltS48 wrote: On 02/09/2015 03:50 PM, Jonathan N. Little wrote: EE wrote: It does not work with SM 2.32.1 or 2.31 or Firefox. It does work with Safari. I use ad blocking with Safari with the same subscriptions as SeaMonkey, so probably not the problem. Are you sure? Vids work here with SM 2.32.1 sans ABP. Vids work here with SM 2.32 and ABP enabled. Looking like EE should be looking elsewhere for the problem. -- Take care, Jonathan --- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Jonathan N. Little wrote: Larry S. wrote: Ken wrote: Larry S. wrote: On the site http://www.wlbz2.com/, on the right under the Heading Watch Now is a small, rotating circle which presumably is where the current offering of the TV station would appear. But it doesn't. Am I missing some sort of extension or plug-in? Or some other feature of my software? User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 SeaMonkey/2.32.1 Note that various navigation arrows within the site also don't respond. Any and all suggestions or ideas are very welcome. Larry S. What version of Flash are you using? I had a similar problem and it was solved by the latest version of Flash. Version 305 I believe. Shockwave Flash 16.0.0.305. Just updated very recently. Thank you for your interest. Do you have a ad blocker like Adblock Plus. If so, disable it an reload and I bet the listed features will appear... Disabling Adblock Plus on that page does not help. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Paul B. Gallagher wrote: Larry S. wrote: Ken wrote: Larry S. wrote: On the site http://www.wlbz2.com/, on the right under the Heading Watch Now is a small, rotating circle which presumably is where the current offering of the TV station would appear. But it doesn't. Am I missing some sort of extension or plug-in? Or some other feature of my software? User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 SeaMonkey/2.32.1 Note that various navigation arrows within the site also don't respond. Any and all suggestions or ideas are very welcome. Larry S. What version of Flash are you using? I had a similar problem and it was solved by the latest version of Flash. Version 305 I believe. Shockwave Flash 16.0.0.305. Just updated very recently. Thank you for your interest. Cranky connection, bad firewall setting, javascript disabled, ad blocker? Everything works fine here on SM 2.32/Win7 Pro (haven't updated to 2.32.1). It does not work with SM 2.32.1 or 2.31 or Firefox. It does work with Safari. I use ad blocking with Safari with the same subscriptions as SeaMonkey, so probably not the problem. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
EE wrote: It does not work with SM 2.32.1 or 2.31 or Firefox. It does work with Safari. I use ad blocking with Safari with the same subscriptions as SeaMonkey, so probably not the problem. Are you sure? Vids work here with SM 2.32.1 sans ABP. -- Take care, Jonathan --- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Larry S. wrote: On the site http://www.wlbz2.com/, on the right under the Heading Watch Now is a small, rotating circle which presumably is where the current offering of the TV station would appear. But it doesn't. Am I missing some sort of extension or plug-in? Or some other feature of my software? User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 SeaMonkey/2.32.1 Note that various navigation arrows within the site also don't respond. Any and all suggestions or ideas are very welcome. Larry S. What version of Flash are you using? I had a similar problem and it was solved by the latest version of Flash. Version 305 I believe. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Ken wrote: Larry S. wrote: On the site http://www.wlbz2.com/, on the right under the Heading Watch Now is a small, rotating circle which presumably is where the current offering of the TV station would appear. But it doesn't. Am I missing some sort of extension or plug-in? Or some other feature of my software? User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 SeaMonkey/2.32.1 Note that various navigation arrows within the site also don't respond. Any and all suggestions or ideas are very welcome. Larry S. What version of Flash are you using? I had a similar problem and it was solved by the latest version of Flash. Version 305 I believe. Shockwave Flash 16.0.0.305. Just updated very recently. Thank you for your interest. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Larry S. wrote: Ken wrote: Larry S. wrote: On the site http://www.wlbz2.com/, on the right under the Heading Watch Now is a small, rotating circle which presumably is where the current offering of the TV station would appear. But it doesn't. Am I missing some sort of extension or plug-in? Or some other feature of my software? User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 SeaMonkey/2.32.1 Note that various navigation arrows within the site also don't respond. Any and all suggestions or ideas are very welcome. Larry S. What version of Flash are you using? I had a similar problem and it was solved by the latest version of Flash. Version 305 I believe. Shockwave Flash 16.0.0.305. Just updated very recently. Thank you for your interest. Cranky connection, bad firewall setting, javascript disabled, ad blocker? Everything works fine here on SM 2.32/Win7 Pro (haven't updated to 2.32.1). -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
Larry S. wrote: Ken wrote: Larry S. wrote: On the site http://www.wlbz2.com/, on the right under the Heading Watch Now is a small, rotating circle which presumably is where the current offering of the TV station would appear. But it doesn't. Am I missing some sort of extension or plug-in? Or some other feature of my software? User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 SeaMonkey/2.32.1 Note that various navigation arrows within the site also don't respond. Any and all suggestions or ideas are very welcome. Larry S. What version of Flash are you using? I had a similar problem and it was solved by the latest version of Flash. Version 305 I believe. Shockwave Flash 16.0.0.305. Just updated very recently. Thank you for your interest. Do you have a ad blocker like Adblock Plus. If so, disable it an reload and I bet the listed features will appear... -- Take care, Jonathan --- LITTLE WORKS STUDIO http://www.LittleWorksStudio.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Videos On NBC Don't Work
On 08.02.15 19:48, Larry S. wrote: On the site http://www.wlbz2.com/, on the right under the Heading Watch Now is a small, rotating circle which presumably is where the current offering of the TV station would appear. But it doesn't. Am I missing some sort of extension or plug-in? Or some other feature of my software? User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 SeaMonkey/2.32.1 Note that various navigation arrows within the site also don't respond. Any and all suggestions or ideas are very welcome. Larry S. Looks fine here(Netherlands,xppro sp3 ff24esr) ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
