R: [swinog] VoIP Swisscom bitstream (ADSL) service

2005-01-11 Thread Manuel Wenger
Title: R: [swinog] VoIP  Swisscom bitstream (ADSL) service






We offer a SIP based service which is not restricted to our network, but of course ADSL customers can use it, and it works quite well: http://www.ticinocom.com/digitel

I don't see why SFWS shouldn't authorise the use of SIP on BBCS, you basically can transport whatever data you like over the network.

Regards

-Manuel



-Messaggio originale-

Da: Thomas Kernen [mailto:[EMAIL PROTECTED]] 

Inviato: martedì, 11. gennaio 2005 13:40

A: swinog@swinog.ch

Oggetto: Re: [swinog] VoIP  Swisscom bitstream (ADSL) service




I noticed that IP Worldcom seem to also provide a SIP based service but that 

it is not restricted to their network and that anyone can join as long as 

they have a SIP enabled phone.


Note that the info is in french http://www.worldcom.ch/


Still doesn't tell me if FixNet Wholesale does authorise the use of their 

network for this type of service or not.





R: [swinog] New meaning of Networking

2004-11-23 Thread Manuel Wenger
Title: R: [swinog] New meaning of Networking






We actually sometimes have problems with Voice Over IP on cable networks (voice skipping, bad quality), and we didn't find out the reason yet. On ADSL we haven't been able to reproduce the problem (also using different ISPs), so there must be *something* different on cable networks. Any suggestions?

Best regards



Ing. Manuel Wenger

Chief Technology Officer

Ticinocom SA





Ticinocom SA - Via Stazione 5 - 6600 Muralto

Tel. 0844 00 70 70 - http://www.ticinocom.com





[swinog] INOC-DBA stupid question

2004-08-26 Thread Manuel Wenger
I haven't ordered a Cisco phone, but I'd like to register with INOC-DBA using a 
softphone (like Xlite). The stupid question is: how? :-) I mean, where do I get an 
account with username and password to log on to the SIP registrar server?
 
Thanks
-Manuel
 


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R: [swinog] Umstellung ADSL-Geschwindigkeit = Probleme mit ISDN-Splitter

2004-02-10 Thread Manuel Wenger
As you can see, the speed upgrade doesn't actually *break* the filter/splitter. They 
just *assume* that on some lines, where the quality already was marginal before 
upgrading, it doesn't work anymore because the filter's/splitter's attenuation is too 
high. 
 
This is very different from saying that a passive network element breaks because of a 
software upgrade. Probably these lines would work if they were downgraded to 600/100 
again.
 
Furthermore, I don't think it's a good idea to post BBCS information which were 
released to ISPs only to a public mailing list.
 
-Manuel

-Messaggio originale-
Da: Zalaba, Mike [mailto:[EMAIL PROTECTED] 
Inviato: mercoledì, 11. febbraio 2004 08:31
A: [EMAIL PROTECTED]
Oggetto: [swinog] Umstellung ADSL-Geschwindigkeit = Probleme mit ISDN-Splitter



Swisscom bestätigt Probleme mit Splittern und Microfiltern bei Speed-Update:

 



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R: [swinog] Umstellung ADSL-Geschwindigkeit = Probleme mit ISDN-Splitter

2004-02-06 Thread Manuel Wenger
And again in English please...
 
Anyway I can hardly believe that a speed upgrade, which is basically reprogramming a 
DSLAM card, can generate a power surge and damage a splitter. I would even have a hard 
time believing it when I *see* it.
 
-Manuel

-Messaggio originale-
Da: Zalaba, Mike [mailto:[EMAIL PROTECTED] 
Inviato: venerdì, 6. febbraio 2004 16:10
A: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Oggetto: [swinog] Umstellung ADSL-Geschwindigkeit = Probleme mit ISDN-Splitter



Swisscom ist ja derzeit dabei, die neuen Geschwindigkeiten für die 
BBCS-ADSL-Anschlüsse zu erhöhen. Dabei ist es (wie schon beim letzten mal) bereits bei 
mehreren Kunden zu Beschädigungen der ISDN-Splitter gekommen. Es äussert sich ganz 
einfach darin, das kein ADSL-Link mehr vorhanden ist (also das ADSL-LED nicht 
leuchtet bzw. kein ADSL-Link im Status des Routers bzw. Modems angezeigt wird).

 

Um dies zu überprüfen besteht die Möglichkeit, das ADSL-Modem-Kabel direkt an den 
U-Bus (also ohne den Splitter) anzuschliessen. 

Der ADSL-Splitter hat 3 Stecker, die in der Regel mit Modem (Leitung zum 
Router/Modem), Line (Leitung aus der Wand) und Phone (Leitung zum ISDN-NT).

Der Kunde kann also den Router/Modem DIREKT in der Wand einstecken (dann 
Funktioniert aber das Telefon des NT nicht mehr). Sollte dann das ADSL (nach einem 
aus/einschalten des Routers/Modems) laufen ist also der Splitter defekt und muss 
ersetzt werden. 

 

Es kann nicht ausgeschlossen werden, das durch diese Stormstösse () infolge der 
Geschwindigkeitsanpassung auch andere Komponenten wie der Router/Modem selber 
beschädigt werden können.

 

Überprüfen Sie also im Falle einer ADSL-Störungsmeldung eines Kunden (plötzlich kein 
ADSL mehr) die Probleme in diese Richtung.



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R: [swinog] MX Swissonline Down?

2004-01-21 Thread Manuel Wenger
telnet mx.hispeed.ch 25
Trying 62.2.95.11... 

220 mx.hispeed.ch ESMTP Sendmail 8.12.6/8.12.6/tornado-1.0; Wed, 21 Jan 2004 16:06:27 
+0100

-Messaggio originale-
Da: Peter Baumann [mailto:[EMAIL PROTECTED] 
Inviato: mercoledì, 21. gennaio 2004 15:53
A: [EMAIL PROTECTED]
Oggetto: [swinog] MX Swissonline Down?


Hello

We have more and more questions from customers which cannot send emails 
to swissonline.ch.
It seems that since some days swissonline is swissoffline :-) Does someone know why 
mx.hispeed.ch is down?


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[swinog] Sunrise-Switch peering at TIX?

2004-01-07 Thread Manuel Wenger
We use Sunrise as one of our upstream providers at TIX. Recently we seem to be having 
trouble with traffic going from/to Switch, passing through Sunrise, then (I assume) 
through their direct peering with Switch. Several packets are lost (ping timeouts) and 
performance is very slow.
 
Is anyone else having this issue? If there's anyone from Sunrise and/or Switch 
reading, please contact me off-list.
 
Thank you
-Manuel
 


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R: [swinog] CyberNet blocking 135/tcp

2003-12-15 Thread Manuel Wenger
We never block any ports on our network. IMHO, worms and viruses are basically a 
customer problem: we can only *help* them to deal with the problem, but we are not 
authorized to block any ports. This doesn't make any sense.

-Manuel

-Messaggio originale-
Da: Benoit Panizzon [mailto:[EMAIL PROTECTED] 
Inviato: lunedì, 15. dicembre 2003 12:23
A: [EMAIL PROTECTED]
Oggetto: [swinog] CyberNet blocking 135/tcp

[...]

So I wonder, is there a new worm or virus that those ports get blocked? How do other 
ISP handle such situations?


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[swinog] R: [bbcs] Strange TT billing from Swisscom

2003-12-02 Thread Manuel Wenger
What does the near end say? In theory it should be CFGF if the port is unconfigured. 
And you mention and executed date: you mean that the order is still executed? If 
it's not completed, it's normal that you have the wrong speed on the port...

And about the TT billing: if a ticket is billed incorrectly, just ask your FWS SPOC 
and it will be fixed.

-Manuel


-Messaggio originale-
Da: Erich Hohermuth [mailto:[EMAIL PROTECTED] 
Inviato: lunedì, 1. dicembre 2003 18:25
A: [EMAIL PROTECTED]
Oggetto: Re: [bbcs] Strange TT billing from Swisscom

 What do you see with DSLAM Port Access?

NOATUR but the correct speed and the Executed date is today. I will 
check that tomorrow again.


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R: [swinog] Swisscom - HELP!

2003-12-01 Thread Manuel Wenger
Hi Viktor,
That's what you have to do... If you open a connectivity TT, someone from the NOC will 
get in touch with you within a few minutes. Together with the connectivity TT, also 
write an email saying that it's very urgent to their wholesale customer care email 
address. Last time we had a similar problem it worked this way.

Good luck
-Manuel

-Messaggio originale-
Da: Viktor Steinmann [mailto:[EMAIL PROTECTED] 
Inviato: lunedì, 1. dicembre 2003 12:33
A: [EMAIL PROTECTED]
Oggetto: [swinog] Swisscom - HELP!


Swisscom shut down their F/E-Port to our LNS...  (The port on their STE is 
down)

All their Helpdesk told us, was to open a Connectivity Trouble Ticket...  
but hey - they're the wrong people...


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R: [swinog] Security ` la SWITCH - nic.ch

2003-11-12 Thread Manuel Wenger
Kurt,
I have received several Switch renewal emails, but nowhere there is a direct link to 
Options. Yes, there are links, but they all require to enter a username and 
password. Is it only me? :-)

-Manuel

 But the downside: At the end of the page there is a link to Options 
 - directly pointing to the page where new names can be registered, 
 domains to be transferred to other customers or change the password 
 - WITHOUT ever asking the user for his password more or less ensuring
 he is the appropriate person for such tasks.


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R: [swinog] RE: [swinog] Security ` la SWITCH - nic.ch

2003-11-12 Thread Manuel Wenger
Got it... In this case I agree with you and Kurt. Switch should definitely solve 
this... Maybe a Swinog official complaint would help.

-Manuel

-Messaggio originale-
Da: Roger Schmid [mailto:[EMAIL PROTECTED] 
Inviato: mercoledì, 12. novembre 2003 11:57
A: [EMAIL PROTECTED]
Oggetto: Re: [swinog] RE: [swinog] Security à la SWITCH - nic.ch


 what is kurt like to say, after you opened this url, you are a reall 
 loged in user, and are able to click the option/auswahl link to modifiy 
 any domain assigned to  the logged in user 


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R: [swinog] Re: Case ID 1070964 - Notice of Claimed Infringement

2003-09-26 Thread Manuel Wenger
You are all too generous with these people. That's a complete waste of time. A notice 
of claimed infringement from the United States has no legal value whatsoever in 
Switzerland. We receive tons of these emails everyday. I personally classify them as 
Spam. If they want something from us, they can ask a Swiss judge. Period. :-)

Regards
Manuel


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[swinog] ADSL L2TP termination - NSE-1 or NPE-400 on Cisco 720x?

2003-09-02 Thread Manuel Wenger
Hi everyone,
has anyone had experience with both the NSE-1 and the NPE-400 for ADSL L2TP 
termination (ie. to act as an LNS)? We have to perform an upgrade but I'm not sure 
which one is better.
 
The NSE-1 has only 256 MB RAM, while the NPE-400 can be upgraded to 512 MB.
The NSE-1 has only 263 MHz, but it seems to specifically accelerate the L2TP protocol. 
The NPE-400 has a 350 MHz processor, but provides no acceleration.
 
What do you think is the best choice for an LNS application on Swisscom's ADSL 
network? I think an NPE-G1 would be even better, but there are very long shipping 
times at the moment (6 weeks).
 
regards
Manuel
 


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[swinog] 45 Mbit/s Cisco Interface

2003-08-29 Thread Manuel Wenger
Hello everyone,
we have to order a 45 Mbit/s point-to-point leased line (CLN) from Swisscom. Swisscom 
is asking us if we want electrical or optical interfaces.
 
What do you recommend? In either case, what's the exact Cisco interface model number 
(both eletrical and optical) for 7206 routers? I think optical is better (provided 
that a fiber installation is already available on-site) because Swisscom talks about a 
10dB attenuation we have to buy from a third-party provider in order to connect the 
coax cables... 
 
Furthermore, what's the interface designation for the Swisscom order form? The form we 
have defaults to G.703-75 Ohm (45Mbps), 1310nm, mono mode. Is that the correct 
designation for fiber?
 
Thanks  regards
Manuel
 


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R: [swinog] Is Cablecom something doing against Sobig.F sender

2003-08-25 Thread Manuel Wenger
I think that it's impossible to look at every complaint caused by the Sobig.F virus. 
It will eventually get better by itself. But if an ISP had to contact every customer 
sending out Sobig.F emails, this would involve hiring a person only to do this all day 
long. IMHO this is exagerated.

Regards
-Manuel

-Messaggio originale-
Da: Adrian Senn [mailto:[EMAIL PROTECTED] 
Inviato: lunedì, 25. agosto 2003 14:47
A: [EMAIL PROTECTED]
Oggetto: [swinog] Is Cablecom something doing against Sobig.F sender


Hi together

I made on Friday an abuse message to cablecom about a virus sender from this network. 
The same user is today sending further viruses.

So i think they have a big queue in they're abuse folder or nobody is doing something 
against their virus sender.

What happens if cablecom sender are flooding other provider with any form of viruses. 
Nothing?


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[swinog] LNS with IOS 12.3.1a - warning!

2003-07-24 Thread Manuel Wenger
Just a little follow-up to the previous thread regarding ADSL tunnels down: IOS 
12.3.1a seems to have a bug. 

Here the details: in our setup (IOS 12.3.1a terminating ADSL L2TP tunnels, with 2 
loopback interfaces), after an unspecified period of time, the loopback interfaces 
seem to forget their IP address. After that, in show running you only see the 
following:

interface Loopback0
 !
 interface Loopback1
!

(notice that interface Loopback1 is aligned as if it were a sub-configuration 
command of interface Loopback1). 

If you issue show int lo0 (or lo1) the IP address is still there, though. It's only 
lost in the configuration. If you try to re-enter the IP address, it still doesn't 
show up.

If for some reason you execute a write mem at this point, the configuration is saved 
without loopbacks, and after a reload, the LNS will stop working.

For this reason, we've reverted back to IOS 12.2(11)T9. I hope this can help someone.

regards
-Manuel
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R: [swinog] 12.3.1a on LNS

2003-07-24 Thread Manuel Wenger
Well, so far 12.2(11)T9 is running fine here, no accounting or lost-loopback bugs. But 
it's only been for 4 hours now :)

-Manuel

-Messaggio originale-
Da: Pascal Gloor [mailto:[EMAIL PROTECTED] 
Inviato: giovedì, 24. luglio 2003 11:39
A: [EMAIL PROTECTED]
Oggetto: Re: [swinog] 12.3.1a on LNS


 Since I upgraded, I dont get any accouting anymore.

TAC says, downgrade... uh... after Fredy's mail I m a bit scared to do that. Anyone 
got a 12.2(x)T running well on an LNS? (I was running 12.2(11)T before).

Pascal

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R: [swinog] 12.3.1a on LNS

2003-07-23 Thread Manuel Wenger
I'm running 12.3.1a on our LNS and it works (accounting as well). Maybe your Radius 
doesn't like some new accounting attributes the new IOS sends...

-Manuel

-Messaggio originale-
Da: Pascal Gloor [mailto:[EMAIL PROTECTED] 
Inviato: mercoledì, 23. luglio 2003 05:38
A: [EMAIL PROTECTED]
Oggetto: [swinog] 12.3.1a on LNS


Anyone running a 12.3.1a on an LNS?

Since I upgraded, I dont get any accouting anymore.


Pascal
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R: [swinog] 12.3.1a on LNS

2003-07-23 Thread Manuel Wenger
I'm not sure if that works... Maybe now it tries to send accounting on port 0 of 
radius_server1. If it did work in the past, maybe it was a bug :-). I suggest you try 
to talk your first 2 radius servers into acting like proxies, ie. to forward their 
acct packets to radius_server3.

By the way, I also have:

!
radius-server vsa send accounting
!

This way you can gather a lot of interesting information which aren't included by 
default.

-Manuel

-Messaggio originale-
Da: Pascal Gloor [mailto:[EMAIL PROTECTED] 
Inviato: mercoledì, 23. luglio 2003 10:42
A: [EMAIL PROTECTED]
Oggetto: Re: [swinog] 12.3.1a on LNS


 I'm running 12.3.1a on our LNS and it works (accounting as well). 
 Maybe
your Radius doesn't like some new accounting attributes the new IOS sends...

nope, the router doesnt even send the packets.

it could be that a feature I use is no more supported.

I declare 3 radius servers. two only auth and one only acct.

!
radius radius_server1 auth-port 1645 acct-port 0
radius radius_server2 auth-port 1645 acct-port 0
radius radius_server3 auth-port 0 acct-port 1646
!

Pascal
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[swinog] ADSL tunnels down?

2003-07-22 Thread Manuel Wenger
Hi everyone,
since about 1 hour, all our ADSL L2TP tunnels are down. Is this only us, or is ADSL 
down for all ISPs? Or is Ticino the only canton cut out of the world? Apparently even 
Bluewin customers here in Ticino have no connection.
 
It is quite annoying to read No active L2TP tunnels when typing show vpdn on our 
Cisco LNS... *sigh*
 
Regards
Manuel Wenger
Ticinocom SA
 
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R: [swinog] ADSL tunnels down?

2003-07-22 Thread Manuel Wenger
Hi Michel,
Wholesale customer care was very efficient as usual. I think there was a problem on 
their side. Additionally, for some weird reason, our LNS lost an IP address (our 
loopback interface was just sitting there with no ip address). Whatever, I put the 
IP address back in there, and everything is working again.

I don't understand how this could happen. Last week I upgraded the LNS to IOS 12.3.1a, 
saved the configuration and reloaded. Everything was OK. *NOW* it had to lose the IP 
address?! I hate this murphy-style type of things... :-(

Regards
Manuel

-Messaggio originale-
Da: Michel Renfer [mailto:[EMAIL PROTECTED] 
Inviato: martedì, 22. luglio 2003 16:02
A: [EMAIL PROTECTED]
Oggetto: RE: [swinog] ADSL tunnels down?


Hi Manuel

Not the radius on your side. I mean the radius within the bbcs network which 'routes' 
the domain (@blabla.ch) to the right LNS... If the server is unavailable, the LACs 
cannot build up the L2TP tunnels to your LNS. 
Ergo... you will not see any L2TP events on your LNS ,-) 

The best will be, to call the Wholesale.WeCare - number :-|

regards,
michel
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R: [swinog] Received some fun letter from UVEK ?

2003-02-11 Thread Manuel Wenger
 From my part i don't see any problem. Or have you subscribe some sort of Lawful 
interception NDA ?

No, you haven't, but I've asked a lawyer, and yes - a law exists saying that the Swiss 
guvm't can send you classified letters, and you're supposed to treat them this way. 
Otherwise you could face put the usual punishments here

Anyway, I think it would be a great idea to open a mailing list to work together on 
this problem. Basically we all received the letter here. UVEK also told me that I'm 
allowed to disclose the information contained in their letters to anyone cooperating 
with the ISP in order to comply with the requirements (ie. I'm allowed to send the 
letters to the company who sold me the mail server, if I'm willing to pay them to 
implement the requirements). 

Hope this helps

Regards
Manuel


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R: [swinog] Swisscom Copper lines still available?

2003-02-11 Thread Manuel Wenger
 the name is the past was MC2 or MC4 (Direct Link)

Direct link AFAIK are (were) DH2 resp. DH4 lines. 

I've asked our account manager. He told me that today the products are simply called 
Uebertragungsmedien and they still exist.

Regards
Manuel


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R: [swinog] RE: [swinog] [Fwd: Sperrverf|gungen der Untersuchungsrichterin des Kantons Waadt - Muster f|r eine Einsprache]

2002-12-17 Thread Manuel Wenger
AS12620 is doing the same thing.

Regards
Manuel

 We'll run fake-zones for appel-au-peuple.org and swiss-corruption.com pointing 
 to an empty webserver. The letter states, that filtering is not to be turned 
 on, if other websites would be affected, which is the case for geocities.com.



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R: [swinog] Swiss gov strikes again / Canton Vaud

2002-12-12 Thread Manuel Wenger
According to the UVEK Dept, they (the UVEK dept) don't have the authority to tell ISPs 
to block websites. They can only order traffic monitoring. I was told to call a lawyer 
at the BAKOM, which is the only authority in this matter, because blocking a website 
is a concept defined in the telecommunications law.

So I called BAKOM. There I was told that they doubt that it makes sense to block a 
website for futile reasons like personal offenses, but since it's a judge's order, 
it's better to obey (a judge actually *can* legally order to block a website!). Free 
tip from BAKOM: just block the website for 2-3 weeks, write this in a letter to 
Judge Dessaux, then un-block the website after that period has passed. If no further 
communication is received from the above mentioned judge, the matter can be considered 
closed. Otherwise we'd have to discuss further. 

How does that sound?

-Manuel


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