Re[2]: Problem with attachments being corrupted
Hello Allie, Sunday, September 8, 2002, 3:57:01 PM, you wrote: ACM -BEGIN PGP SIGNED MESSAGE- ACM Hash: SHA1 ACM In [EMAIL PROTECTED]">mid:[EMAIL PROTECTED], ACM Mark Bernard [MB] wrote:' MB It's not just a single email and attachment that this works MB with. I've tried it with different emails, from different MB senders. One with a corrupted .DOC file and one with a MB corrupted .JPG. Both files were fine after being forwarded. ACM Are the different senders using the same clients? Message #1 Corrupt JPG: X-Mailer: Microsoft Outlook Express 5.50.4133.2400 X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4133.2400 Message #2 Corrupt DOC X-MIMEOLE: Produced By Microsoft MimeOLE V5.50.4522.1200 X-Mailer: Microsoft Outlook Express 5.50.4522.1200 Message #3 Another message included 3 JPG attachments. 2 of the JPG's were fine, the other (middle one, if that matters) was corrupt. Just tried forwarding this message to me, and all three JPG's were fine. This message didn't include any x-mailer info in the header, and came from a hotmail account. Message #4 Corrupt DOC Message included 2 DOC file attachments. 1 was fine, other corrupt. Upon forwarding, they were both fine. X-Mailer: Internet Mail Service (5.5.2650.21) It's a pain... but it's also funny in a strange but true kind of way. Any other ideas? -- Regards, Mark mailto:[EMAIL PROTECTED] The Bat! Version 1.61 OS info: Windows 98 4.10 Build A Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Problem with attachments being corrupted
Hello Eddy, Sunday, September 8, 2002, 7:33:23 PM, you wrote: E Sunday, September 8, 2002, 6:57:01 PM, you wrote: ACM Are the different senders using the same clients? E I've had the same problem as Mark for a long time, with varying E versions of TB! I sent email to the list back in April, and nobody E had any clues then. The attitude seemed to be well it doesn't E happen to me, so I guess it must be a problem on your end. E - The mail is being received and stored properly by TB! E(otherwise, you would not be able to forward it to another Euser and have them be able to read the attachment correctly. EIf it was network errors, ISP related, or a problem with how ETB! stores messages, forwarding the message would result in Ethe forwarded copy being unreadable by the new recipient, Ewhich is NOT the case. The attachments which are corrupt for Eme in TB! can always be forwarded to a non-TB! user and be Eperfectly readable). Eddy... I forward these corrupt messages to myself, and open them with the SAME copy of TB! that they were corrupt in... only after being forwarded, all the attachments are fine. While composing this message, I redirected one of the corrupt messages to the same address it was originally sent to, and it arrived uncorrupted! You don't have to forward them to a non-TB! user... try forwarding/redirecting a corrupt message back to yourself and openning with TB! -- Regards, Mark mailto:[EMAIL PROTECTED] The Bat! Version 1.61 OS info: Windows 98 4.10 Build A Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
Hello Mark, On Sun, 8 Sep 2002 23:26:34 -0700 GMT (09/09/02, 13:26 +0700 GMT), Mark Bernard wrote: MB Eddy... I forward these corrupt messages to myself, and open them MB with the SAME copy of TB! that they were corrupt in... only after MB being forwarded, all the attachments are fine. While composing this MB message, I redirected one of the corrupt messages to the same MB address it was originally sent to, and it arrived uncorrupted! I confirm this. And while I first thought the TB's viewer is broken (I can see the .jpg files without problems when I save them to disk and then open them with IrfanView), I now think that the there must be soemthing wrong with the headers (or lower headers) of the incoming messages. When they are forwarded by TB, TB will insert correct headers. I am not good enough at reading boundaries and such. Maybe someone who is can check whether my theory holds. -- Cheers, Thomas. Moderator der deutschen The Bat! Beginner Liste. For every action, there is an equal and opposite criticism. Message reply created with The Bat! 1.62/Beta1 under Chinese Windows 98 4.10 Build A using an AMD Athlon K7 1.2GHz, 128MB RAM Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
In [EMAIL PROTECTED]">mid:[EMAIL PROTECTED], Mark Bernard [MB] wrote:' MB It's a pain... but it's also funny in a strange but true kind MB of way. Any other ideas? Isn't Internet Mail Service, also Microsoft Outlook? If so, there does seem to be a commonality in clients sending the attachments that are not being properly handled. There is likely to be something about the encoding of their attachments that TB! isn't always properly handling. -- Allie C Martin \ TB! v1.62/Beta5 WinXP Pro (SP1) List Moderator/ PGP Key - http://pub-key.ac-martin.com Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
Hello vlk, On Mon, 9 Sep 2002 14:20:45 +0200 GMT (09/09/02, 19:20 +0700 GMT), vlk wrote: v Probably it is not the problem here, but TB! has no support for v JPG files in CMYK color mode (only RGB) - you get the JPG Err#. v saving file and opening in other app (Acdsee, ..) is then ok. How can I check which colour mode a jpg file uses? -- Cheers, Thomas. Moderator der deutschen The Bat! Beginner Liste. For those of you who have children and don't know it, we have a nursery downstairs. Message reply created with The Bat! 1.62/Beta1 under Chinese Windows 98 4.10 Build A using an AMD Athlon K7 1.2GHz, 128MB RAM Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
Hello Thomas! On Monday, September 9, 2002 at 6:45:10 PM you wrote: How can I check which colour mode a jpg file uses? Open it with IrfanView, PhotoShop, PhotoPaint or the like and look for the Image Information. -- Dierk Haasis http://www.Write4U.de http://Interest.Write4U.de/pongo PGP keys available: mailto:[EMAIL PROTECTED]?Subject=SendMyPGPkeys The Bat 1.61 on Windows 95 4.0 1212 C First Rule for Corners: Slow In, Fast Out Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Problem with attachments being corrupted
-- Message from: Thomas F. [EMAIL PROTECTED] 9. september 2002, 6:45:10 PM: -- TF How can I check which colour mode a jpg file uses? If you have Adobe Photoshop installed, just open the image and you will see (on the titlebar). -- vlk TB161, w98 Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Problem with attachments being corrupted
-- Message from: Thomas F. [EMAIL PROTECTED] 9. september 2002, 7:40:57 PM: -- TF It says: TF Current Colours: 16,7 Millions (24 BitsPerPixel) TF Under JPG Comment, it says: TF File written with Adobe Photoshop 5.0 TF Does that tell me whether it uses RGB or CMYK? no. on my irfan (v3.75) under Image\information\ it says: Compression: JPG/JFIF, progressive, CMYK -- vlk TB161, w98 Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
ON Friday, September 6, 2002, 10:26:53 PM, you wrote: MB It happened again today with a corrupted .DOC (word document) file. MB Tried openning the file from within TB! Tried saving to desktop and MB openning from there. Wouldn't work. I forwared the corrupt file to MB myself (different email address... same computer and same copy of TB!) MB and it openned fine - no reboots, nothing - original attachment will MB still not open. Hi Mark, What your describing should be impossible except for the fact that there might be a difference in handling the attachements between accounts. The only thing I can think of is that the encoding of the attachment you received originally s not compatible with TB! and when you sent it to an other email address it is somehow encoded into a different system. I am assuming that you do not have local delivery activated under Options|networkadmin|allow local delivery. Could you try to do it again with this option activated. It should then fail to open the attachment in the other email account. -- Best regards, Gerard -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Save Water - Take a bath with your neighbor's daughter Using The Bat! v1.61 on Windows 2000 5.0 Build 2195 Service Pack 3 Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Problem with attachments being corrupted
Hello Gerard, Sunday, September 8, 2002, 1:29:34 AM, you wrote: G ON Friday, September 6, 2002, 10:26:53 PM, you wrote: MB It happened again today with a corrupted .DOC (word document) file. MB Tried openning the file from within TB! Tried saving to desktop and MB openning from there. Wouldn't work. I forwared the corrupt file to MB myself (different email address... same computer and same copy of TB!) MB and it openned fine - no reboots, nothing - original attachment will MB still not open. G Hi Mark, GWhat your describing should be impossible except for the fact that Gthere might be a difference in handling the attachements between Gaccounts. I don't know all the detailed options of TB!. I tried it again, with the same corrupt message. I forwared it a few seperate times to my other address, and they were all fine. Redirect also worked. Move and Copy to another folder did not work - attachment still corrupted. It's not just a single email and attachment that this works with. I've tried it with different emails, from different senders. One with a corrupted .DOC file and one with a corrupted .JPG. Both files were fine after being forwarded. GThe only thing I can think of is that the encoding of the attachment Gyou received originally s not compatible with TB! and when you sent Git to an other email address it is somehow encoded into a different Gsystem. No idea. GI am assuming that you do not have local delivery activated under GOptions|networkadmin|allow local delivery. Correct. GCould you try to do it again with this option activated. It should Gthen fail to open the attachment in the other email account. Tried. Forwarded with option activated... don't know what the difference was... attachment of the forwarded email openned properly. Am willing to try other things. Just don't know what. -- Regards, Mark mailto:[EMAIL PROTECTED] The Bat! Version 1.61 OS info: Windows 98 4.10 Build A Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 In [EMAIL PROTECTED]">mid:[EMAIL PROTECTED], Mark Bernard [MB] wrote:' MB It's not just a single email and attachment that this works MB with. I've tried it with different emails, from different MB senders. One with a corrupted .DOC file and one with a MB corrupted .JPG. Both files were fine after being forwarded. Are the different senders using the same clients? - -- Allie C Martin \ TB! v1.62/Beta5 WinXP Pro (SP1) List Moderator/ PGP Key - http://pub-key.ac-martin.com -BEGIN PGP SIGNATURE- iD8DBQE9e9W6V8nrYCsHF+IRAkPAAKDYHnUuguflwu9R/OGTWRkjDGlTdACdGIER BYOnko/WgzzuGf4jmkVDUDk= =chFo -END PGP SIGNATURE- Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
Sunday, September 8, 2002, 6:57:01 PM, you wrote: ACM In [EMAIL PROTECTED]">mid:[EMAIL PROTECTED], ACM Mark Bernard [MB] wrote:' MB It's not just a single email and attachment that this works MB with. I've tried it with different emails, from different MB senders. One with a corrupted .DOC file and one with a MB corrupted .JPG. Both files were fine after being forwarded. ACM Are the different senders using the same clients? I've had the same problem as Mark for a long time, with varying versions of TB! I sent email to the list back in April, and nobody had any clues then. The attitude seemed to be well it doesn't happen to me, so I guess it must be a problem on your end. Luckily, other people are starting the experience the attachment corruption issue, so maybe it will get resolved. Allie, it shouldn't matter what client the senders are using. The points are this: - The mail is being received and stored properly by TB! (otherwise, you would not be able to forward it to another user and have them be able to read the attachment correctly. If it was network errors, ISP related, or a problem with how TB! stores messages, forwarding the message would result in the forwarded copy being unreadable by the new recipient, which is NOT the case. The attachments which are corrupt for me in TB! can always be forwarded to a non-TB! user and be perfectly readable). - This leads me to believe there are issues with how TB! decodes attachments, such that under certain circumstances (which are yet to be determined), attachments are corrupted. - In any event, TB! should never corrupt an attachment, regardless of what MUA is used. I have sent zip'd versions of a TB! folder that contains corrupt attachments to other TB! users, including Thomas F., a frequent participant on this list, and they have verified that indeed, the attachments are corrupt for them when they open the folder... yet forwarding that same message to a non-TB! user results in a perfectly readable message. The key now is to get the authors to look at why these attachments are being corrupted when they are opened by TB!, and get a fix into the next version! Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
Hello Eddy, On Fri, 30 Aug 2002 15:20:06 -0400 GMT (31/08/02, 02:20 +0700 GMT), Eddy wrote: E Not it my case. If somebody sends me a JPEG image (for example) TB!'s E internal viewer will show a blank tab if I click the tab at the E bottom. If I then double-click on the icon in the attachment sidebar, E I get an alert that says: E JPG Err#68 or, more rarely, JPG Err#11. I confirm Err#11 for internal viewer for message and attachment you sent me by PM. E If I save the corrupt files to disk, they are not viewable in any E third-party image viewers either. I do not confirm this. If I save the apparently corrupt file to disk, I can then open and view it with Irfanview without any problem. For me, this means that the file is OK but for some reason, TB's internal viewer couldn't read it. I suggest you send a bug report to Ritlabs and attach the zipped files and the instructions as you did to me. -- Cheers, Thomas. Moderator der deutschen The Bat! Beginner Liste. If life deals you lemons, make lemonade; if it deals you tomatoes, make Bloody Marys. Message reply created with The Bat! 1.62/Beta1 under Chinese Windows 98 4.10 Build A using an AMD Athlon K7 1.2GHz, 128MB RAM Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Problem with attachments being corrupted
Hello Dierk, Saturday, August 31, 2002, 10:52:06 AM, you wrote: DH Hello Mark! DH On Saturday, August 31, 2002 at 7:40:52 PM you wrote: I recently changed over to TB! from PMMail2000, which I'd been using for years. A fair percentage of the attachments I recieve are now (since switching to TB!) corrupted. I think that the Err#68 is from TB!'s image viewer. DH I wonder why you should be the only one affected. The only time I got DH a corrupted attachment it was actually corrupted in that the file DH wasn't named correctly - it came from a Mac and therefore lacked the DH essential extension for Windows to identify it. It happened again today with a corrupted .DOC (word document) file. Tried openning the file from within TB! Tried saving to desktop and openning from there. Wouldn't work. I forwared the corrupt file to myself (different email address... same computer and same copy of TB!) and it openned fine - no reboots, nothing - original attachment will still not open. Could this info possibly help someone else figure out where the problem might be? (I sent this bug report to The Bat! Team... but no reply. I am BCC'ing this reply to them as well, with my logic being that more info is better.) -- Regards, Mark mailto:[EMAIL PROTECTED] The Bat! Version 1.61 OS info: Windows 98 4.10 Build A Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
On Saturday, August 31, 2002 at 7:40:52 PM Mark Bernard wrote: I recently changed over to TB! from PMMail2000, which I'd been using for years. A fair percentage of the attachments I recieve are now (since switching to TB!) corrupted. I think that the Err#68 is from TB!'s image viewer. I agree, Mark. And like Mark, I experience corruption with ALL attachment types, not just JPEG images. .doc files, .ppt files, .zip files, you name it, it has come through corrupted at one time or another. And also like Mark, saving a corrupted JPEG image to disc will _partially_ display in an external viewer, like ACDSee. These attachments are being sent by Windows users, typically using Outlook, Outlook Express or the mail portion of Netscape. On Saturday, August 31, 2002 at 7:52:06 PM Dierk Haasis wrote: I wonder why you should be the only one affected. The only time I got a corrupted attachment it was actually corrupted in that the file wasn't named correctly - it came from a Mac and therefore lacked the essential extension for Windows to identify it. And the few times I remember a similar subject came up on this list it always came down to wrong extensions, malformed code, corruption through bad connections or servers. Mark is definitely not the only to experience it, and unfortunately, the corruption is not occuring for any of the reasons you mention, Dierk. If you read my original messages to the list, you'll see that forwarding a message that is corrupt in TB! to somebody who does not use TB!, the attachment arrives FINE. If the attachment really was corrupt, or maligned during network transfer, forwarding the message to a non-TB! user would also have problems, which they DO NOT. This indicates that the message was received correctly by TB!, and that it is stored in TB!'s interal mailboxes fine. It appears it could be a problem with the BASE64 decoding of MIME attachments, since the corruption only manifests itself when you try to extract an attachment with TB! (by using the internal viewer or by choosing Save on the attachment). Eddy Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
Sh'mae Eddy, On Sun, 1 Sep 2002, at 11:07:12 [GMT -0400] (or 16:07 in Wales) regarding 'Problem with attachments being corrupted' you wrote: E On Saturday, August 31, 2002 at 7:40:52 PM Mark Bernard wrote: I recently changed over to TB! from PMMail2000, which I'd been using for years. A fair percentage of the attachments I recieve are now (since switching to TB!) corrupted. I think that the Err#68 is from TB!'s image viewer. E I agree, Mark. E And like Mark, I experience corruption with ALL attachment types, not E just JPEG images. .doc files, .ppt files, .zip files, you name it, it E has come through corrupted at one time or another. And also like Mark, E saving a corrupted JPEG image to disc will _partially_ display in an E external viewer, like ACDSee. At the risk of sounding like an inverse AOL'er, I must say Not me, too. I'm running TB! on Xp and haven't had any attachments corrupt yet, and the nature of my use of email means I send a lot of attachments of multiple forms (.doc, .sdw, .cdr, .zip etc etc) Strange - Mention was made later in the email of Mime encoding - tried uuencoding? Perhaps we can work it out closer by working out what affects you and not me a -- | 01 September 2002, 16:51 | [EMAIL PROTECTED] http://new-wales.net | | [EMAIL PROTECTED] - PGP Public Key Request | Cats seem to go on the principle that it never does any harm to ask for what you want. - Joseph Wood Krutch Email traffic scanned with AntiVir Mail Gateway for Linux Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 In [EMAIL PROTECTED]">mid:[EMAIL PROTECTED], Eddy [E] wrote:' E And like Mark, I experience corruption with ALL attachment types, E not just JPEG images. .doc files, .ppt files, .zip files, you E name it, it has come through corrupted at one time or another. E And also like Mark, saving a corrupted JPEG image to disc will E _partially_ display in an external viewer, like ACDSee. E These attachments are being sent by Windows users, typically E using Outlook, Outlook Express or the mail portion of Netscape. My sister has sent me attached jpg's that were corrupted when I got them. This happened on two occasions and I was blaming her for the problem. :/ She also uses Outlook Express. Be that as it may, that's the only time I can say that I've received corrupted attachments and I receive a fair amount of attachments. I think the problem may be with attachments sent using Outlook Express since the people that I tend to receive attachments from aren't using Outlook Express. - -- Allie C Martin \ TB! v1.62/Beta3 Windows XP Pro List Moderator/ PGP Key - http://pub-key.ac-martin.com ' -BEGIN PGP SIGNATURE- iD8DBQE9ck0hV8nrYCsHF+IRAmZgAKDl5LP9LrcVNcrTFwT/WXkBH7hPpgCgyRs4 sX1F6uHZ+ksWapMrpjRy2pk= =9Fah -END PGP SIGNATURE- Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
Hello Eddy! On Sunday, September 1, 2002 at 5:07:12 PM you wrote: If you read my original messages to the list, you'll see that forwarding a message that is corrupt in TB! to somebody who does not use TB!, the attachment arrives FINE. Hm, I've been receiving various attachments from different sources using a variety of mailers, incl. NS 4.7x (on Mac), the same on Windows, OE (Mac and Windows), Outlook, MS Web Mailer, Entourage, TB!, Calypso, Pogo, etc. And I've never come across a non-viewable/non-extractable attachment. I've also sent files on a lot of occasions with TB!, and there has never been a difficulty. Usually the attachments are Base-64 encoded (MIME), even from Mac users, as they luckily are too inexperienced to change the encoding for files themselves. -- Dierk Haasis http://www.Write4U.de http://Interest.Write4U.de/pongo PGP keys available: mailto:[EMAIL PROTECTED]?Subject=SendMyPGPkeys The Bat 1.61 on Windows 95 4.0 1212 C Artificial Intelligence is no match for Natural Stupidity. (Derek Leveret) Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
On Sunday, September 1, 2002, 11:53:16 AM, Adam Rykala quoted me and then wrote: E And like Mark, I experience corruption with ALL attachment types, E not just JPEG images. .doc files, .ppt files, .zip files, you name E it, it has come through corrupted at one time or another. And also E like Mark, saving a corrupted JPEG image to disc will E _partially_ display in an external viewer, like ACDSee. AR I'm running TB! on Xp and haven't had any attachments corrupt yet, AR and the nature of my use of email means I send a lot of AR attachments of multiple forms (.doc, .sdw, .cdr, .zip etc etc) Just to be clear, I only have problems RECEIVING attachments. I can send attachments from TB! just fine; so far, I have not encountered corruption on outgoing mail, although admittedly, I don't send very many attachments. Also I'm running under Win 2K, not XP. As I noted before, I can zip up a TB! folder with a corrupted attachment and send that zip'd folder to another TB! user, and it WILL be corrupted for them, yet that user forwarding the message to a non-TB! user will result in the message being perfectly fine. AR Strange - Mention was made later in the email of Mime encoding - AR tried uuencoding? I don't have any control over how attachments are sent to me, and MIME Base64 is presently the most common method of encoding attached binaries such as JPEGs or ZIP files. Eddy Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
Hello Eddy, On Fri, 30 Aug 2002 15:20:06 -0400 GMT (31/08/02, 02:20 +0700 GMT), Eddy wrote: E - If I copy the offending message to a new folder called Test, zip E up the Test folder created by TB! (containg a .TBB and .TBI file), E mail it to a friend of mine who uses TB!, and he imports it, he also E gets the JPG Err#68 message. And he has never experienced any E problems with attachment corruption. I have seen this error at a few occasions, and it was fair to assume that the jpg files were indeed corrupted. E - Forwarding the message to an account that receives mail with another E MUA, such as Outlook, the message will be fine and is NOT corrupted. Please foward to me. E If anybody has the capability to work with TB! authors to diagnose E this problem, I will forward a zip file that contains a .TBB/.TBI E file that demonstrates the problem I have. Please forward to me. I will run some tests, but I run Win98, not XP. Reading my earlier comments again (the part I snipped from your message), I don't think it is a RAM problem either. It could be file I/O handling, either by TB or by the OS. Alas, it would help me if anybody has any idea what this JPG Err#68 means. Is this a standard error message (from Windows), or is it a TB internal error message? -- Cheers, Thomas. Moderator der deutschen The Bat! Beginner Liste. Auf einem Bread-Pudding von Marks Spencer: Das Produkt ist nach dem Kochen heiss. Message reply created with The Bat! 1.62/Beta1 under Chinese Windows 98 4.10 Build A using an AMD Athlon K7 1.2GHz, 128MB RAM Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Problem with attachments being corrupted
Hello Thomas, Saturday, August 31, 2002, 1:59:06 AM, you wrote: TF Hello Eddy, TF On Fri, 30 Aug 2002 15:20:06 -0400 GMT (31/08/02, 02:20 +0700 GMT), TF Eddy wrote: E - If I copy the offending message to a new folder called Test, zip E up the Test folder created by TB! (containg a .TBB and .TBI file), E mail it to a friend of mine who uses TB!, and he imports it, he also E gets the JPG Err#68 message. And he has never experienced any E problems with attachment corruption. TF I have seen this error at a few occasions, and it was fair to assume TF that the jpg files were indeed corrupted. I recently changed over to TB! from PMMail2000, which I'd been using for years. A fair percentage of the attachments I recieve are now (since switching to TB!) corrupted. I get the Err#68 for corrupt JPG's when I try to view with TB!'s internal viewer (Blank page when I go to the tab). When I save to disk and then view with another viewer, I can view part of the file. It's not just JPG's that get corrupt though. Since switching to TB!, I have seen a huge increase in corrupt attachements of many different types, including a lot of corrupt .doc files. E - Forwarding the message to an account that receives mail with another E MUA, such as Outlook, the message will be fine and is NOT corrupted. TF message), I don't think it is a RAM problem either. It could be file TF I/O handling, either by TB or by the OS. Alas, it would help me if TF anybody has any idea what this JPG Err#68 means. I think that the Err#68 is from TB!'s image viewer. -- Regards, Mark mailto:[EMAIL PROTECTED] The Bat! Version 1.61 OS info: Windows 98 4.10 Build A Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
Hello Mark! On Saturday, August 31, 2002 at 7:40:52 PM you wrote: I recently changed over to TB! from PMMail2000, which I'd been using for years. A fair percentage of the attachments I recieve are now (since switching to TB!) corrupted. I think that the Err#68 is from TB!'s image viewer. I wonder why you should be the only one affected. The only time I got a corrupted attachment it was actually corrupted in that the file wasn't named correctly - it came from a Mac and therefore lacked the essential extension for Windows to identify it. And the few times I remember a similar subject came up on this list it always came down to wrong extensions, malformed code, corruption through bad connections or servers. For example, there is a new file format on the market called JPEG2000. IIRC, the extension is the same as for JPEG, therefore TB!'s internal viewer will try to show it but encounter an incompatible format in the file headers. Hence an error message ensues. Perhaps I'm wrong in this particular example, but I think you'll get the point of this thought experiment. -- Dierk Haasis http://www.Write4U.de http://Interest.Write4U.de/pongo PGP keys available: mailto:[EMAIL PROTECTED]?Subject=SendMyPGPkeys The Bat 1.61 on Windows 95 4.0 1212 C All for the Love of a Woman. (William Bell) Current version is 1.61 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Problem with attachments being corrupted
Hello Eddy, Was there ever a solution to this? I am a VAR and have about 100 customers using TB!. I have one customer that has this problem daily. He receives large attachments from a variety of people, and most of them are being corrupted when they are transferred out of the bat, either to the hard drive or to a viewer. If he forwards or redirects the message to anyone else, including me, with the bat, they work just fine. So the message is not corrupt while in his message base, only when TB! saves it to disk. Where can I look for a resolution to this? Thanks. Wednesday, April 17, 2002, 7:08:02 PM, you wrote: EG I am currently evaluating The Bat! I started with 1.60 and EG just recently installed 1.60c. EG So far, I really like the product. But before I buy it, I need EG to figure out why certain attachments (usually large ones) are EG being corrupted. EG For example, a friend just recently sent a 525K ZIP file of EG pictures to both me and my wife. We both use the same ISP with EG the exact same mail settings. Unfortunately, she likes Outlook EG and that is what she uses. EG Also unfortunate is the fact that the ZIP file was received just EG fine by her, but corrupted by The Bat. It has to be TB because: EG 1) my wife received the message just fine and we both use the EGsame ISP EG 2) I can download the ZIP file just fine using my ISP webmail EGinterface EG 3) I forwarded the message (via my ISP's webmail interface) to EGmy wife and myself again. Again, she received it fine and the EGcopy I received via TB was corrupt and would not open. EG This has happened with JPEG attachments as well; at some point the EG picture just ends prematurely. Again, no problem if I login and EG view it via the webmail interface. (I have TV configured to keep EG the mail on the server for 3 days because of this problem.) EG Does anybody have any ideas why this is happening? I assume that EG other people aren't experiencing this issue, otherwise there would EG be lots of posts about this, but I couldn't find any. Why am I EG so special? I've tried uninstalling and re-installing TB, I just EG upgraded to 1.60c (as I mentioned), etc. all to no avail. EG I have about 20 days left in my trial, and I'd like to see if I can EG get it resolved before it is over. EG Thanks for any help! EG P.S. Is there any way to prevent TB from adding the stupid X-Rcpt-To: EG header? It seems that even if you send a message to a bunch of EG people, TB always adds an X-Rcpt-To: header with the email EG address of the last person on the list or CC: line. Very annoying. EG __ EG Do You Yahoo!? EG Yahoo! Tax Center - online filing with TurboTax EG http://taxes.yahoo.com/ EG EG Current Ver: 1.60c EG FAQ: http://faq.thebat.dutaint.com EG Unsubscribe: mailto:[EMAIL PROTECTED] EG Archives : http://tbudl.thebat.dutaint.com EG Moderators : mailto:[EMAIL PROTECTED] EG TBTech List: mailto:[EMAIL PROTECTED] -- Best regards, Jason Gottschalk mailto:[EMAIL PROTECTED] SYO Computer Engineering Services, Inc. 586-286-2557 Current Ver: 1.61 FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Bug Reports: https://www.ritlabs.com/bt/
Re: Problem with attachments being corrupted
Hello Jason, On Mon, 29 Jul 2002 12:16:18 -0400 GMT (29/07/02, 23:16 +0700 GMT), Jason Gottschalk wrote: JG He receives large attachments from a variety of people, and most of JG them are being corrupted when they are transferred out of the bat, JG either to the hard drive or to a viewer. So he can see them alright from within TB, i.e. he does not transfer (save?) them out of The Bat? JG Where can I look for a resolution to this? What's your OS and RAM? Are you on a network or on a stand-alone PC? JG Wednesday, April 17, 2002, 7:08:02 PM, you wrote: I didn't see Eddy's original message. EG I am currently evaluating The Bat! I started with 1.60 and EG just recently installed 1.60c. OS? RAM size? EG Also unfortunate is the fact that the ZIP file was received just EG fine by her, but corrupted by The Bat. The only thing I can imagine is that it has to do with the RAM, or you are using XP (which seems to behave in unexpected ways sometimes). I have never heard this before, but now Jason has confirmed a similar problem (the attachments are received OK and get corruptedonly when being saved to disk seperately). EG P.S. Is there any way to prevent TB from adding the stupid X-Rcpt-To: EG header? It seems that even if you send a message to a bunch of EG people, TB always adds an X-Rcpt-To: header with the email EG address of the last person on the list or CC: line. Very annoying. I do not have such a header. It must be your ISP adding it. -- Cheers, Thomas. Moderator der deutschen The Bat! Beginner Liste. Don't forget your wife's name . . . that will mess up the love. (Roger, 8) Message reply created with The Bat! 1.62/Beta1 under Chinese Windows 98 4.10 Build A using an AMD Athlon K7 1.2GHz, 128MB RAM Current Ver: 1.61 FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Bug Reports: https://www.ritlabs.com/bt/
Re: Problem with attachments being corrupted
* Alexis Haeringer [20020417 16:05]: EG P.S. Is there any way to prevent TB from adding the X-Rcpt-To: EG header? It seems that even if you send a message to a bunch EG of people, TB always adds an X-Rcpt-To: header with the EG email address of the last person on the list or CC: line. Strange, because for me X-POP3-Rcpt: display the true name of received account (contrary to virtual acount, like alias). And this header is not write when you send a email but only when you received a email with specially configured pop3 server (I suppose) Ok, after further research it appers that it is the outgoing SMTP server on my ISP's side adding the X-Rcpt-To: header! (My mail is delivered directly to my mail spool at work and it still has those headers, so it isn't a POP3 or IMAP client thing.) My apologies for implicating TB as the culprit. However, I still think TB may be responsible for the corruption of larger attachments. If anybody has any ideas on this, please let me know. Thanks! __ Do You Yahoo!? Yahoo! Tax Center - online filing with TurboTax http://taxes.yahoo.com/ Current Ver: 1.60c FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED]
Re: Problem with attachments being corrupted
ON Thursday, April 18, 2002, 2:58:27 PM, you wrote: EG However, I still think TB may be responsible for the corruption EG of larger attachments. If anybody has any ideas on this, please EG let me know. EG Thanks! Hi Eddy, It is not very likely that TB! is cause of this. Please try forwarding the attachment to someone, before you do anything else with it, and see if they can open it. Better yet would be to copy the attachment to a floppy or CD and handcarry it to an other computer to see if it can be opened there. Your sure it is not your application that is opening the attachment that is the cause of the problem? Let us know how things went. -- Best regards, Gerard Insert Cookie Here-- He who laughs last, thinks slowest. Using The Bat! v1.60c on Windows 2000 5.0 Build 2195 Service Pack 2 Current Ver: 1.60c FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED]
Re: Problem with attachments being corrupted
Hello Eddy, On Thursday, April 18, 2002 at 1:08:02 AM you wrote in [EMAIL PROTECTED]">mid:[EMAIL PROTECTED] (at least in part): [Corrupted attachment trouble] Strange ... never had it TB! is corrupting my attachments. All sizes, all formats went through just fine. What exactly let you assume they are corrupted? Have you tried opening them from within TB!? Have you tried saving them and opening later? Have you by any chance an anti virus software running in background that might interfer the process of storing the file to disk? EG P.S. Is there any way to prevent TB from adding the stupid X-Rcpt-To: EG header? It seems that even if you send a message to a bunch of EG people, TB always adds an X-Rcpt-To: header with the email EG address of the last person on the list or CC: line. Very annoying. Never seen any header like this as long as I'm using TB!. Could you send me off list a test message? -- Regards Peter Palmreuthermailto:[EMAIL PROTECTED] (The Bat! v1.60c on Windows 2000 5.0 Build 2195 Service Pack 2) (A)bort (R)etry (I)nfluence with large hammer Current Ver: 1.60c FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED]
Re: Problem with attachments being corrupted
*** Peter Palmreuther [20020418 10:11] writes: PP What exactly let you assume they are corrupted? JPG attachments do not always display in TB, especially if they are large. They show up blank, or show something like JPG Err #68. Saving them to disk results in the top portion (some random amount of it) being visible, and the rest of the image corrupt. ZIP files do not open; WinRAR usually reports a premature end of file. PP Have you tried opening them from within TB!? Yes. Both JPG's (by clicking on the tabs at the bottom of the window) and ZIP files (by double-clicking it). PP Have you tried saving them and opening later? Yes. The files I save via my ISP's webmail interface (which open just fine) are larger than if I save the file from the exact same message as received by TB! For example, a recent ZIP was 538,085 bytes when downloaded via the webmail interface (which also utilizes POP3, just like TB!) and only 537,978 bytes when saved from TB!. Note that I do not have any problem sending large attachments from TB!; that has always worked without trouble. PP Have you by any chance an anti virus software running in PP background that might interfer the process of storing the file PP to disk? Nope, I do not run any antivirus software on my Win2K SP2 box. And I *just* did a fresh install of Win2K last week (i.e., reformatted the drive and started over completely; I started getting the BSOD on startup with INACCESSIBLE_BOOT_DEVICE and could not find a way to repair it) so it isn't likely that I have corrupt DLL's or other cruft in my system that is causing the problem. I have received a private email from another individual who is experiencing the exact same problem, so at least I know it isn't just me. ** Gerard [20020418 07:32] writes: G Please try forwarding the attachment to someone, before you do G anything else with it, and see if they can open it. Nope, once the file is received into my inbox, it is already corrupt. G Better yet would be to copy the attachment to a floppy or CD and G handcarry it to an other computer to see if it can be opened there. Nope, once I save the file to disk, there is already data missing (as shown in the example above). So I'm still looking for explanations/solutions. :) -- Eddy __ Do You Yahoo!? Yahoo! Tax Center - online filing with TurboTax http://taxes.yahoo.com/ Current Ver: 1.60c FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED]
Re: Problem with attachments being corrupted
On Thursday, April 18, 2002, 6:12:21 PM, Eddy Geez wrote: G Please try forwarding the attachment to someone, before you do G anything else with it, and see if they can open it. Nope, once the file is received into my inbox, it is already corrupt. I think that the suggestion was to send the apparently corrupted file so the other person could try to open it. Maybe both versions to someone would be even more instructive. -- Dwight A. Corrin P O Box 47828 Wichita KS 67201-7828 316.263.9706 fax 316.263.6385 mailto:[EMAIL PROTECTED] Using The Bat! 1.60 on Windows XP version 5,1 Current Ver: 1.60c FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED]
Problem with attachments being corrupted
I am currently evaluating The Bat! I started with 1.60 and just recently installed 1.60c. So far, I really like the product. But before I buy it, I need to figure out why certain attachments (usually large ones) are being corrupted. For example, a friend just recently sent a 525K ZIP file of pictures to both me and my wife. We both use the same ISP with the exact same mail settings. Unfortunately, she likes Outlook and that is what she uses. Also unfortunate is the fact that the ZIP file was received just fine by her, but corrupted by The Bat. It has to be TB because: 1) my wife received the message just fine and we both use the same ISP 2) I can download the ZIP file just fine using my ISP webmail interface 3) I forwarded the message (via my ISP's webmail interface) to my wife and myself again. Again, she received it fine and the copy I received via TB was corrupt and would not open. This has happened with JPEG attachments as well; at some point the picture just ends prematurely. Again, no problem if I login and view it via the webmail interface. (I have TV configured to keep the mail on the server for 3 days because of this problem.) Does anybody have any ideas why this is happening? I assume that other people aren't experiencing this issue, otherwise there would be lots of posts about this, but I couldn't find any. Why am I so special? I've tried uninstalling and re-installing TB, I just upgraded to 1.60c (as I mentioned), etc. all to no avail. I have about 20 days left in my trial, and I'd like to see if I can get it resolved before it is over. Thanks for any help! P.S. Is there any way to prevent TB from adding the stupid X-Rcpt-To: header? It seems that even if you send a message to a bunch of people, TB always adds an X-Rcpt-To: header with the email address of the last person on the list or CC: line. Very annoying. __ Do You Yahoo!? Yahoo! Tax Center - online filing with TurboTax http://taxes.yahoo.com/ Current Ver: 1.60c FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED]
Re: Problem with attachments being corrupted
Bonjour Eddy, Mercredi, le 17 avril 2002 à 16h08 [GMT -0700] (ce qui correspond à 01h08 ici où j'habite), Eddy Geez =[EG] a écrit à [EMAIL PROTECTED] : EG P.S. Is there any way to prevent TB from adding the stupid X-Rcpt-To: EG header? It seems that even if you send a message to a bunch of EG people, TB always adds an X-Rcpt-To: header with the email EG address of the last person on the list or CC: line. Very annoying. Strange, because for me X-POP3-Rcpt: display the true name of received account (contrary to virtual acount, like alias). And this header is not write when you send a email but only when you received a email with specially configured pop3 server( I suppose) . If you would like to delete try xray www.xrayapp.com -- Bien à vous, Alexis Haeringer mailto:ginkyo[arobase]gmx.fr (alias ginkyo) Ma clef PGP : mailto:pgp1[arobase]ginkyo.org Using The Bat! v1.60 (S/N EEB8DE89) on Windows 2000 5.0 Build 2195 Service Pack 2 Current Ver: 1.60c FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED]
