Re: Access violation when moving folders for rules

2004-10-25 Thread Thomas Fernandez
Hello Anthony,

On Sat, 23 Oct 2004 08:27:02 +0200 GMT (23/10/2004, 13:27 +0700 GMT),
Anthony G. Atkielski wrote:

 You do empty the Recycle Bin occasionally, right?

 Pal, with statements that ridiculous

AGA I used to do technical support, and that's a standard question, along
AGA the lines of have you plugged the machine in.

I agree with you, and your question was not out of line, IMHO.

-- 

Cheers,
Thomas.

Gluehlampen brennen heller, wenn man sie vor dem Einschrauben aus der
Verpackung nimmt.

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Re: Access violation when moving folders for rules

2004-10-23 Thread Anthony G. Atkielski
Alexander S. Kunz writes:

 Pal, with statements that ridiculous I don't dare continuing this OT
 conversation, sorry. I mean... no, I don't mean... you haven't been there,
 so I'll just stop here... :-)

I used to do technical support, and that's a standard question, along
the lines of have you plugged the machine in.  It's surprising how
often the answer to questions like these turns out to be no.  That's
why pilots have checklists.

-- 
Anthony
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Re: Access violation when moving folders for rules

2004-10-23 Thread Alexander S. Kunz
Hello Anthony G. Atkielski  everyone else

23-Okt-2004 08:27, you wrote:

 That's why pilots have checklists

The average techsupp person has checklists to annoy callers who know whats
going on... :)

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Re: Access violation when moving folders for rules

2004-10-23 Thread Mica Mijatovic
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

   ***^\ ._)~~
 ~( __ _o   Was another beautiful day, Sat, 23 Oct 2004,
   @  @  at 19:35:34 +0200, when Alexander S. Kunz wrote
 to Anthony G. Atkielski  everyone else,
 therefore including Me as well:

 Hello Anthony G. Atkielski  everyone else

 23-Okt-2004 08:27, you wrote:

 That's why pilots have checklists

 The average techsupp person has checklists to annoy callers who know whats
 going on... :)

Pilots also have idiot boxes all over the globe. They are called
airports.

- --
Mica
PGP key uploaded at: http://pgp.mit.edu/ once just before breakfast
:flagmica:
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Re: Access violation when moving folders for rules

2004-10-23 Thread Anthony G. Atkielski
Alexander S. Kunz writes:

 The average techsupp person has checklists to annoy callers who know whats
 going on... :)

The vast majority of callers to tech support don't know what they are
doing, and there's no way to tell which callers _do_ know what they are
doing.  Not going through the checklist is an excellent way to waste
huge amounts of time chasing after details when the solution to the
problem is staring one right in the face.  It works for NASA; it will
work for everyone else.

-- 
Anthony
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Re: Access violation when moving folders for rules

2004-10-23 Thread Mica Mijatovic
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Hash: SHA1

   ***^\ ._)~~
 ~( __ _o   Was another beautiful day, Sat, 23 Oct 2004,
   @  @  at 23:03:43 +0200, when Anthony G. Atkielski wrote:

 It works for NASA; it will work for everyone else.

It didn't work for the shuttle.

- --
Mica
PGP key uploaded at: http://pgp.mit.edu/ once just before breakfast
:flagmica:
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Re: Access violation when moving folders for rules

2004-10-23 Thread Allie Martin
On Saturday, October 23, 2004 at 4:03:43 PM [GMT -0500], Anthony G.
Atkielski wrote:

 The vast majority of callers to tech support don't know what they
 are doing, and there's no way to tell which callers _do_ know what
 they are doing.

Well, in a way I'd disagree with that. It's not easy for a novice to
give detailed and technical information with explanations that imply
knowledge that exceeds that of the novice. :) In such a situation, one
can easily raise the tech support level.

-- 
-= Allie =-
. I'm an influential person, gravitationally speaking.
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Re: Access violation when moving folders for rules

2004-10-23 Thread Anthony G. Atkielski
Mica Mijatovic writes:

 It didn't work for the shuttle.

It did work for the shuttle; but someone decided to skip a few steps.

-- 
Anthony
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Re: Access violation when moving folders for rules

2004-10-23 Thread Anthony G. Atkielski
Allie Martin writes:

 Well, in a way I'd disagree with that. It's not easy for a novice to
 give detailed and technical information with explanations that imply
 knowledge that exceeds that of the novice. :) In such a situation, one
 can easily raise the tech support level.

Typically no one gives such explanations.  Unsophisticated users cannot
give them; sophisticated users are too lazy to give them (because they
prefer to guess what's wrong), and become indignant when anyone suggests
that their educated guesses may not be correct.  That's exactly how
the unsophisticated users sound, so it's hard to tell them apart.  They
all claim to be experts on the phone.

-- 
Anthony
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Re: Access violation when moving folders for rules

2004-10-22 Thread Michael Wilson


-Original Message-
From: Alexander S. Kunz [EMAIL PROTECTED]
Sent: Oct 21, 2004 8:39 AM
To: Michael L. Wilson [EMAIL PROTECTED]
Subject: Re: Access violation when moving folders for rules

Hello Michael L. Wilson  everyone else

21-Okt-2004 00:03, you wrote:

 I know this and say this because I worked for 16 years in Redmond
 Washington, for Microsoft

Since we remember (from the days of *that* signature of yours *g*) that you
are a teacher, critic and ecclesiastic (sp?) philosopher, may I ask what
position you did occupy there? [no stab at discrediting you or something
ntended, I'd just find it interesting to know what kinda people are
working for Microsoft, you know...]

I was software QA.  My job was to setup new systems and see what happened to the 
registry and temp files area after installing third party items.  I was in several 
meetings where memos from Hard Drive comapnies were used by programmers to purposly 
not delete temp and old items.  In this way, MWindows would fill up a hard drive 
quickly and cause the user to buy a new one.

Windows XP is the best and most stable, as hard drive size increases have virtually 
stopped.  If 95 or 98 or me is used, the DOS kernal is the most unstable.  DOs is not 
multi-tasking, multi-user or multi-threading, and windoes tries to add all those 
features while DOs is fighting it.  NT is for servers.  200 is bloatware.  XP is the 
first, sort-of departure from old paterns.  It too, however, self-corrupts
-- 




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Re: Access violation when moving folders for rules

2004-10-22 Thread Anthony G. Atkielski
Michael Wilson writes:

 I was software QA. My job was to setup new systems and see what
 happened to the registry and temp files area after installing third
 party items. I was in several meetings where memos from Hard Drive
 comapnies were used by programmers to purposly not delete temp and old
 items. In this way, MWindows would fill up a hard drive quickly and
 cause the user to buy a new one.

There were no such meetings.

 Windows XP is the best and most stable, as hard drive size
 increases have virtually stopped.

If the meetings you mention above had actually taken place, it wouldn't
matter how stable XP is.

-- 
Anthony
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Re: Access violation when moving folders for rules

2004-10-22 Thread Alexander S. Kunz
Hello Michael Wilson  everyone else

21-Okt-2004 18:38, you wrote:

 Windows XP is the best and most stable, as hard drive size increases have
 virtually stopped.

Uhm. I beg to differ, my experience is vastly different. HDD usage has
*never* increased more during daily usage than with Win XP. My system
partition (without additional programs - I have the program files on a
different partition) for XP is 4GB; after installation XP took 2GB, and now
its at 3.2GB - within about half a year ever since I switched to XP. Hello,
where's dem gigs goin' to? I haven't yet peeked into the partition to find
out where all that space is lost...

BUT: my W2k partition was 2GB and the occupied size (1.5GB) never changed
very much.

 If 95 or 98 or me is used, the DOS kernal is the most unstable.

Yes, because it is *MS* DOS... veg

 DOs is not multi-tasking, multi-user or multi-threading, and windoes
 tries to add all those features while DOs is fighting it.

Plus MS never learned how to implement multitasking and multithreading
propperly. Can you say AmigaOS? :-)

 NT is for servers. 200 is bloatware. XP is the first, sort-of departure
 from old paterns. It too, however, self-corrupts

Given the ratio of performance and stability, the NT series had its peak
with W2k - and XP is already a step backwards, there's no denying it. My
W2k installation at home (with moderate installation/deinstallation of
programs and drivers and stuff over time) never let me down in about three
years, the XP installation at work (with an almost *fixed* set of programs
and the occasional security updates) is already close to shipwrecked in
about one and half years.

-- 
Best regards,
 Alexander (http://www.neurowerx.de - ICQ 238153981)
 using v3.0.2.1 on Windows XP Pro Service Pack 2 without smilies :-P

Everything is theoretically possible, until it's done. One could write a
history of science in reverse by assembling the solemn pronouncements of
highest authority about what could not be done and could never happen. --
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Re: Access violation when moving folders for rules

2004-10-22 Thread Anthony G. Atkielski
Alexander S. Kunz writes:

 Uhm. I beg to differ, my experience is vastly different. HDD usage has
 *never* increased more during daily usage than with Win XP. My system
 partition (without additional programs - I have the program files on a
 different partition) for XP is 4GB; after installation XP took 2GB, and now
 its at 3.2GB - within about half a year ever since I switched to XP. Hello,
 where's dem gigs goin' to? I haven't yet peeked into the partition to find
 out where all that space is lost...

It's not the OS.  I've been running XP for years and there has been no
increase in disk usage.

You do empty the Recycle Bin occasionally, right?

 Plus MS never learned how to implement multitasking and multithreading
 propperly. Can you say AmigaOS? :-)

It is done correctly in the NT-based versions of Windows.  Other
versions of Windows left much to be desired, but they were no worse than
other desktop operating systems of their generation.

 Given the ratio of performance and stability, the NT series had its peak
 with W2k - and XP is already a step backwards, there's no denying it.

MS adds bells and whistles to please it's largely unsophisticated
customer base.  It destabilizes the OS but it pleases the average-Joe
consumer.

 ... the XP installation at work (with an almost *fixed* set of programs
 and the occasional security updates) is already close to shipwrecked in
 about one and half years.

I've had no trouble with XP in years (it has been several years since I
first installed it, I'm not sure how many).

-- 
Anthony
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Re: Access violation when moving folders for rules

2004-10-22 Thread Alexander S. Kunz
Hello Anthony G. Atkielski  everyone else

22-Okt-2004 19:43, you wrote:

 You do empty the Recycle Bin occasionally, right?

Pal, with statements that ridiculous I don't dare continuing this OT
conversation, sorry. I mean... no, I don't mean... you haven't been there,
so I'll just stop here... :-)

-- 
Best regards,
 Alexander (http://www.neurowerx.de - ICQ 238153981)
 using v3.0.2.1 on Windows XP Pro Service Pack 2 without smilies :-P

I have not the smallest molecule of faith in aerial navigation other than
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Re: Access violation when moving folders for rules

2004-10-21 Thread Alexander S. Kunz
Hello Michael L. Wilson  everyone else

21-Okt-2004 00:03, you wrote:

 I know this and say this because I worked for 16 years in Redmond
 Washington, for Microsoft

Since we remember (from the days of *that* signature of yours *g*) that you
are a teacher, critic and ecclesiastic (sp?) philosopher, may I ask what
position you did occupy there? [no stab at discrediting you or something
intended, I'd just find it interesting to know what kinda people are
working for Microsoft, you know...]

-- 
Best regards,
 Alexander (http://www.neurowerx.de - ICQ 238153981)
 using v3.0.2.1 on Windows XP Pro Service Pack 2 without smilies :-P




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Re: Access violation when moving folders for rules

2004-10-21 Thread Mica Mijatovic
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

   ***^\ ._)~~
 ~( __ _o   Was another beautiful day, Thu, 21 Oct 2004,
   @  @  at 17:39:19 +0200, when Alexander S. Kunz wrote:

 Hello Michael L. Wilson  everyone else

 21-Okt-2004 00:03, you wrote:

 I know this and say this because I worked for 16 years in Redmond
 Washington, for Microsoft

 Since we remember (from the days of *that* signature of yours *g*) that you
 are a teacher, critic and ecclesiastic (sp?) philosopher, may I ask what
 position you did occupy there? [no stab at discrediting you or something
 intended, I'd just find it interesting to know what kinda people are
 working for Microsoft, you know...]

Pphhoo...! (: I couldn't hold my breath anymore. :grin:

Well...? skipping

- --
Mica
PGP key uploaded at: http://pgp.mit.edu/ once just before breakfast
o
[Earth LOG: 50 day(s) since v3.0 unleashing]
OS: Windows 98 SE Micro Lite Professional IVa Enterprise Millennium
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Re: Access violation when moving folders for rules

2004-10-20 Thread finalcut
Hello Anthony G. Atkielski

On 20.October.2004, 3:14 PM (Now: 20.October.2004, 3:50 PM),
[EMAIL PROTECTED] wrote:

AGA When I create a new rule and try to move it with Alt and the mouse, if I
AGA slip it downwards instead of upwards, I usually get an access violation,
AGA like the message attached.  Access violations then occur each time I try
AGA to edit the filters, until I stop and restart TB.  Nothing is corrupted
AGA and everything works fine after I restart the client.

I had this bug with the same version that you have right now
I suggest you to upgrade to a more recent version of TB!

-- 
The Final Cut
[EMAIL PROTECTED]
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Re: Access violation when moving folders for rules

2004-10-20 Thread Anthony G. Atkielski
[EMAIL PROTECTED] writes:

 I had this bug with the same version that you have right now
 I suggest you to upgrade to a more recent version of TB!

Uh, I only upgraded to this version six days ago.  Do I have to upgrade
this product once a day, or what?

I've also noticed that this problem may be hanging to client in some
way; I noticed it hanging on POP3 access, but after I killed the process
it worked again.  Not sure what's happening there.

-- 
Anthony
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Re: Access violation when moving folders for rules

2004-10-20 Thread Alexander S. Kunz
Hello [EMAIL PROTECTED]  everyone else

20-Okt-2004 21:51, you wrote:

AGA When I create a new rule and try to move it with Alt and the mouse, if I
AGA slip it downwards instead of upwards, I usually get an access violation,
AGA like the message attached.  Access violations then occur each time I try
AGA to edit the filters, until I stop and restart TB.  Nothing is corrupted
AGA and everything works fine after I restart the client.

 I had this bug with the same version that you have right now
 I suggest you to upgrade to a more recent version of TB!

Ahem... Anthony is using 3.0.1.33 which *is* the latest stable release
version, the only more recent version is 3.0.2.1 (which is a beta), and the
stability of that release is, according to the posts here, even more
questionable...

(btw. I just saw that I, after thinking wow, lucky I don't have any
problems forgot to actually install 3.0.2.1 ... so its wait and see for
me now)

-- 
Best regards,
 Alexander (http://www.neurowerx.de - ICQ 238153981)
 using v3.0.2.1 on Windows XP Pro Service Pack 2 without smilies :-P

Deliplayer2 is playing: Catharsis by Deviant Electronics
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Re: Access violation when moving folders for rules

2004-10-20 Thread Michael L. Wilson
Hello Anthony,

old message...
AGA When I create a new rule and try to move it with Alt and the mouse, if I
AGA slip it downwards instead of upwards, I usually get an access violation,
AGA like the message attached.  Access violations then occur each time I try
AGA to edit the filters, until I stop and restart TB.  Nothing is corrupted
AGA and everything works fine after I restart the client.

My reply...

I would like to speak a little about operating system stability and
the Bat!.  The Bat is written in a very high level language that does
not touch deep operating system problems.  Since the Bat! only works
on Windows machines, people really need to look to their OS before
complaining.

Microsoft Windows, all version, are, by nature, self corrupting.  They
store data incorrectly, never clean themselves up and work off a
registry that is not self correcting.  I know this and say this
because I worked for 16 years in Redmond Washington, for Microsoft.

Engineers who work on windows all follow this simple rule:  Every six
months, backup your important data, not the programs, and reformat the
hard drive, and reinstall windows.  Then reinstall the programs and
copy back the data.  I have done this ever since windows 95, and have
never had any problems with programs giving Access Violations.  The
Bat! has always worked well for me.  It has been tough to learn, and I
wish they would document, but the program, now at version 3.02.1 works
flawlessly.

So, before you jump on the instability of The Bat!, backup, reformat
and reinstall.  You will be amazed at the speed of your new machine
and how stable it is. Every six months...I am not kidding.

Personal note:  for me, it takes about 6 hours every six months.  I
keep my music and pictures on multiple removable drives so that they
are always backed up.  I format it, and reinstall, which takes about
an hour, then I reinstall the programs I need, not everything I have.
 Every six months, and I have two very stable windows machines.

-- 




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Re: Access violation when moving folders for rules

2004-10-20 Thread Roelof Otten
Hallo Anthony,

On Wed, 20 Oct 2004 21:14:48 +0200GMT (20-10-2004, 21:14 +0200, where
I live), you wrote:

AGA When I create a new rule and try to move it with Alt and the mouse, if I
AGA slip it downwards instead of upwards, I usually get an access violation,
AGA like the message attached.

What happens when you try to move the filter with the up and down
arrows in the toolbar?

-- 
Groetjes, Roelof

Unbelief in one thing springs = blind belief in another.

The Bat! 3.0.2.1
Windows XP 5.1 Build 2600 Service Pack 2
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Re: Access violation when moving folders for rules

2004-10-20 Thread Bill McCarthy
On Wed 20-Oct-04 2:51pm -0400, [EMAIL PROTECTED] wrote:

 I had this bug with the same version that you have right now
 I suggest you to upgrade to a more recent version of TB!

He has the latest version of TB!

I certainly wouldn't recommend that buggy beta to
anyone not on the beta list - I've tested it, written
a bug report and, like many others, backed off to the
release version.

-- 
Best regards,
Bill

The Bat! 3.0.1.33 Pro - BayesIt! 0.7.3 - XP Pro SP2 - POP3




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Re: Access violation when moving folders for rules

2004-10-20 Thread Anthony G. Atkielski
Roelof Otten writes:

 What happens when you try to move the filter with the up and down
 arrows in the toolbar?

I haven't tried it.  Next time I'll try that and see what happens.  I
don't create new rules very often.

-- 
Anthony
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Re: Access violation when moving folders for rules

2004-10-20 Thread Anthony G. Atkielski
Michael L. Wilson writes:

 I would like to speak a little about operating system stability and
 the Bat!.  The Bat is written in a very high level language that does
 not touch deep operating system problems.  Since the Bat! only works
 on Windows machines, people really need to look to their OS before
 complaining.

It's not the operating system.

 The Bat! has always worked well for me. It has been tough to learn,
 and I wish they would document, but the program, now at version 3.02.1
 works flawlessly.

The program works well enough for me, also, which is why I use it. It
does have bugs, though--too many to make it successful as a mass-market
or enterprise product. The lack of documentation and support also
effectively excludes it from enterprise implementations (few
corporations would be willing to roll a program like this out to 40,000
desktops--it would be a support nightmare).

 So, before you jump on the instability of The Bat!, backup, reformat
 and reinstall.  You will be amazed at the speed of your new machine
 and how stable it is. Every six months...I am not kidding.

You may not be kidding, but the suggestion is nevertheless unreasonable
and unwarranted.  The OS is not the source of the access violations.  I
have _never_ done backups, reformats, and reinstallations to fix
problems--even for OS problems, it's almost never necessary, especially
with today's operating systems.

 Every six months, and I have two very stable windows machines.

I've had stable Windows machines for a decade, and they've never been
reinstalled or reformatted.  I back them up regularly, of course, as I
would any system, but I've never experienced any problem that required
restoring from backup, either.

-- 
Anthony
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