Re: not receiving attachments

2004-01-08 Thread Thomas Fernandez
Hello ken,

On Wed, 7 Jan 2004 14:06:44 -0600 GMT (08/01/2004, 03:06 +0700 GMT),
ken green wrote:

> Thanks Marck, I will do that today.  This may not be useful, but just
> now, there was a message that I *know* had a Word attachment because I
> viewed it away from my desk.

That's a nice work-around. How many meters do you have to go away from
your desk to view the attachment?

scnr.

-- 

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Thomas.

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Re: not receiving attachments

2004-01-07 Thread ken green
Marck D Pearlstone wrote:
> Maybe reinstalling Word would help. It would replace the current
> associations for the application/msword type.


Thanks Marck, I will do that today.  This may not be useful, but just
now, there was a message that I *know* had a Word attachment because I
viewed it away from my desk.

At my desktop, I saw the message in The Bat and it indicated an
attachment (in message list view).  As soon as I clicked on the item,
the attachment "disappeared" and could not be accessed through TB.

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Re: not receiving attachments

2004-01-07 Thread Marck D Pearlstone
Hi Ken,

@6-Jan-2004, 22:46 -0600 (07-Jan 04:46 UK time) ken green [K] in
mid:[EMAIL PROTECTED] said to Marck:

>> This is file association gone sour down to silly "content type"
>> settings.

K> Sounds like you are on the right track. This problem does not
K> appear to be happening on my laptop at all, and only started
K> happening recently on my desktop (which is why I'm convinced *I*
K> changed something).

Okay.

K> I had been trying out some PDF programs that convert documents to
K> PDF format using a printer driver. Two of those programs
K> installed toolbar button in Word. Could this have anything to
K> with the "content type" problem?

... 

K> But what do I do?  Where do I start?  What do I do next?

Maybe reinstalling Word would help. It would replace the current
associations for the application/msword type.

-- 
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Re: not receiving attachments

2004-01-06 Thread ken green
Marck D Pearlstone wrote:
> This is file association gone sour down to silly "content type"
> settings.


Marck,

Sounds like you are on the right track. This problem does not appear to
be happening on my laptop at all, and only started happening recently on
my desktop (which is why I'm convinced *I* changed something).

I had been trying out some PDF programs that convert documents to PDF
format using a printer driver. Two of those programs installed toolbar
button in Word. Could this have anything to with the "content type"
problem?

> ISTM that MS is messing more and more with MIME types and they really
> shouldn't. It confuses the heck out of some hapless recipients down
> the line. Like you, for instance.

But what do I do?  Where do I start?  What do I do next?

-- 
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Re: not receiving attachments

2004-01-05 Thread Marck D Pearlstone
Hi Ken,

@5-Jan-2004, 17:38 -0600 (05-Jan 23:38 UK time) ken green [K] in
mid:[EMAIL PROTECTED] said to Marck:

K> Not sure if this helps, but if I invoke Message Dispatcher and
K> re-download the message in question, the Word doc attachment
K> shows up. *AND* the previous version of message that wasn't
K> showing the attachment now *does* show the attachment.

This is file association gone sour down to silly "content type"
settings.

>> BTW the "Content-Type: application/msword;", although reasonable to
>> a degree, is bad - it's completely windows/mac-centric and
>> non-portable.

K> Ummm... OK... So it's "bad" - who/what is setting the
K> content-type?

The original sender. ISTM that MS is messing more and more with MIME
types and they really shouldn't. It confuses the heck out of some
hapless recipients down the line. Like you, for instance.

K> I thought this was MIME stuff set at the server level? (this is
K> beyond my expertise, so excuse my ignorance on the subject)

The server usually only sets "Received" headers. Sometimes they add
missing "Message-Id" headers and Spam processing or routing headers.
Stuff like that. Any server that message with content types should
not be doing so.

-- 
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Re: not receiving attachments

2004-01-05 Thread ken green
Marck D Pearlstone wrote:
> This is probably because
> of an in-memory corruption of the Win9x OS due to needing a reboot.


By the way, I am using Windows 2000, and the attachment still does not
appear after a reboot.

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Re: not receiving attachments

2004-01-05 Thread ken green
Marck D Pearlstone wrote:
> Looking at the headers you posted in another branch of this thread,
> it looks to me that something is going awry with the registered
> document hive in your windows configuration. TB is enquiring as to
> the registered document type but is being fed a crock when it makes
> the enquiry of a corrupted windows kernel. This is probably because
> of an in-memory corruption of the Win9x OS due to needing a reboot.

Not sure if this helps, but if I invoke Message Dispatcher and
re-download the message in question, the Word doc attachment shows up.
*AND* the previous version of message that wasn't showing the attachment
now *does* show the attachment.


> BTW the "Content-Type: application/msword;", although reasonable to
> a degree, is bad - it's completely windows/mac-centric and
> non-portable.

Ummm... OK...  So it's "bad" - who/what is setting the content-type? I
thought this was MIME stuff set at the server level?  (this is beyond my
expertise, so excuse my ignorance on the subject)

-- 
 Ken Green
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Re: not receiving attachments

2004-01-05 Thread Marck D Pearlstone
Hi Ken,

@5-Jan-2004, 02:01 -0600 (05-Jan 08:01 UK time) ken green [K] in
mid:[EMAIL PROTECTED] said to Mark:

Try again - that one escaped!

K> Yeah, I know about Windows... ;)  I have gone for weeks without a
K> reboot, but that's rare.  I experienced this recent attachment
K> issue (nothing to do with mommy) with my Windows box no more than
K> 24 hours from a reboot.

K> And this recent one that won't come back tells me something funny
K> is going on.  It's frustrating - I know that *something* changed,
K> and I probably changed (broke) it.

Looking at the headers you posted in another branch of this thread,
it looks to me that something is going awry with the registered
document hive in your windows configuration. TB is enquiring as to
the registered document type but is being fed a crock when it makes
the enquiry of a corrupted windows kernel. This is probably because
of an in-memory corruption of the Win9x OS due to needing a reboot.

BTW the "Content-Type: application/msword;", although reasonable to
a degree, is bad - it's completely windows/mac-centric and
non-portable.

-- 
Cheers -- .\\arck D Pearlstone -- List moderator
TB! v2.03 Beta/25 on Windows XP 5.1.2600 Service Pack 1
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Re: not receiving attachments

2004-01-05 Thread Marck D Pearlstone
Hi Ken,

@5-Jan-2004, 02:01 -0600 (05-Jan 08:01 UK time) ken green [K] in
mid:[EMAIL PROTECTED] said to Mark:

>> How long do you go without rebooting your computer? Windows likes to
>> be rebooted every so often 

K> Yeah, I know about Windows... ;)  I have gone for weeks without a
K> reboot, but that's rare.  I experienced this recent attachment
K> issue (nothing to do with mommy) with my Windows box no more than
K> 24 hours from a reboot.

K> And this recent one that won't come back tells me something funny
K> is going on.  It's frustrating - I know that *something* changed,
K> and I probably changed (broke) it.

It's about the "registered document type"

-- 
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Re: not receiving attachments

2004-01-05 Thread ken green
Mark Wieder wrote:
> How long do you go without rebooting your computer? Windows likes to
> be rebooted every so often 


Yeah, I know about Windows... ;)  I have gone for weeks without a
reboot, but that's rare.  I experienced this recent attachment issue
(nothing to do with mommy) with my Windows box no more than 24 hours
from a reboot.

And this recent one that won't come back tells me something funny is
going on.  It's frustrating - I know that *something* changed, and I
probably changed (broke) it.

-- 
 Ken Green
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Re: not receiving attachments

2004-01-05 Thread Mark Wieder
ken-

Sunday, January 4, 2004, 5:43:03 PM, you wrote:

kg> Since I first noticed it missing, I have restarted both TB and my
kg> computer - I suspect one of those may have fixed the problem.

How long do you go without rebooting your computer? Windows likes to
be rebooted every so often in order to rebuild its driver tables,
especially if you've installed something new or changed some system
setting. (or if there's unusual sunspot activity or if it's a day
ending with the letter "y"). I now make sure I shut down my computers
every night and restart them in the morning to give the house of cards
called an operating system a chance to rebuild things.

-- 
-Mark Wieder
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Re: not receiving attachments

2004-01-05 Thread Mark Wieder
ken-

Sunday, January 4, 2004, 8:16:18 PM, you wrote:

kg> The only thing I can think of that might be an issue is that the
kg> messages in question are both affected by a filter that moves them to a
kg> common folder, and I have the attachment option set not to store with
kg> message, but in a specific folder. (grasping at straws, here...)

Nope - that's how I have mine set, too, and messages moved with
filters still have attachments ...er... attached...

-- 
-Mark Wieder
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Re: not receiving attachments

2004-01-04 Thread ken green
Vishal Nakra wrote:
> Yep, I can confirm this behavior. The thing to notice though is that,
> like you, I only experience this problem when retrieving webmail
> through an HTTP proxy like hotmail popper. I use web2pop, but the
> story is the same - no problems on normal POP accounts, just on yahoo
> or hotmail.


Sorry, re-reading my post, I realize that I was unclear:

kg>> I received a message from an associate via a hotmail address.

I meant that person *sent* me the mail from *his* hotmail address.  Very
bad sentence structure on my part.

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 Ken Green
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Re: not receiving attachments

2004-01-04 Thread Vishal Nakra
Hi ken

Sunday, January 4, 2004, 4:14:00 PM, you wrote:


kg> I received a message from an associate via a hotmail address. The
kg> message was sent to me and my business partner - both of us on the same
kg> domain using the same mail server. He received the attachment, I did
kg> not. He is using MS Outlook, I'm using the The Bat. We do have different
kg> ISPs.

Yep, I can confirm this behavior. The thing to notice though is that,
like you, I only experience this problem when retrieving webmail through
an HTTP proxy like hotmail popper. I use web2pop, but the story is the
same - no problems on normal POP accounts, just on yahoo or hotmail.


Cheers,

-- 
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Re: not receiving attachments

2004-01-04 Thread ken green
Well...

I received another message with an attachment where The Bat did not
display as having an attachment.

F9 showed this:

--=_NextPart_000_0186_01C3D30B.45154A30
Content-Type: application/msword;
name="2004-01-04_rbw_development.doc"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
filename="2004-01-04_rbw_development.doc"

--=_NextPart_000_0186_01C3D30B.45154A30--


So, definitely a problem with The Bat.  And I have absolutely no idea
what is causing it.  Because TB's display doesn't show the attachment, I
cannot access it through the program's interface.

Of course, I can go to the attachment folder and see the Word doc
without a problem.  Closing and restarting TB doesn't help.  Shutting
down Windows and restarting doesn't help.  Not sure what is going on, or
why the previous message suddenly started displaying the attachment.

The only thing I can think of that might be an issue is that the
messages in question are both affected by a filter that moves them to a
common folder, and I have the attachment option set not to store with
message, but in a specific folder. (grasping at straws, here...)

It's very difficult to test, as this problem is intermittent. I just
tried sending myself a message (separate accounts) with an attached Word
doc. The message was filtered to a common folder. But the attachment was
there where is was supposed to be.

Interesting enough, I'm trying out PocoMail v3 and the "mystery"
attachment came through fine...  I haven't tried PocoMail out in a very
long time, and I gotta say, this new version is pretty nice.

It may be time to undertake the grueling task of switching mail clients.
I haven't been very happy with The Bat lately, and frankly, I'm as tired
of reading my whining on this list as everyone else is sure to be! ;)

-- 
 Ken Green
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Re: not receiving attachments

2004-01-04 Thread Chris
On Sunday, January 4, 2004 at 7:07:39 PM, Roelof Otten wrote in the
message "not receiving attachments"
:

> One thing you can count on with TB is that TB doesn't alter incoming
> messages, so if the message got at your mail server with an
> attachment, it still has that attachment when TB downloads it.
That's not 100% true. When a POP server responds to a message download
request, the RETR command, it sends the whole message ending with a
period on one line by its self. The Bat! strips this final period out.
Also, if I put a period on one line by its self when witting an
e-mail, The Bat! turns that into two periods before sending (so it
doesn't confuse the server) and then converts it back into one when it
downloads the e-mail.

.
..
...
..
.

-- 
Chris
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Re: not receiving attachments

2004-01-04 Thread ken green
Roelof Otten wrote:
> Now you know what to look for, you can see whether the problem is TB
> or the sender. Remember TB doesn't alter incoming messages, it cannot
> do that, so the source code shows you the message your ISP delivered
> it to you.


Wow, thanks for that excellent reply to my question.

I went to go back to the message in question to test what you suggested,
but the attachment was there!

Since I first noticed it missing, I have restarted both TB and my
computer - I suspect one of those may have fixed the problem.

-- 
 Ken Green
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Re: not receiving attachments

2004-01-04 Thread Roelof Otten
Hallo ken,

On Sun, 4 Jan 2004 15:14:00 -0600GMT (4-1-04, 22:14 +0100, where I
live), you wrote:

kg> I received a message from an associate via a hotmail address. The
kg> message was sent to me and my business partner - both of us on the same
kg> domain using the same mail server. He received the attachment, I did
kg> not. He is using MS Outlook, I'm using the The Bat. We do have different
kg> ISPs.

One thing you can count on with TB is that TB doesn't alter incoming
messages, so if the message got at your mail server with an
attachment, it still has that attachment when TB downloads it.

There is a possibility that TB won't display the attachment for
whatever reason. In that case you can press  while you've selected
the message. Then you'll see the source code of the message. Now
you'll see every part of the message.
An attachment will look like this:

--=_NextPart_000_0012_01C3C70F.9442ABA0
Content-Type: image/jpeg;
name="kerstkrt je.jpg"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
filename="kerstkrt je.jpg"

/9j/4AAQSkZJRgABAQEAYABgAAD/2wBDAAMCAgMCAgMDAwMEAwMEBQgFBQQEBQoHBwYIDAoMDAsK
CwsNDhIQDQ4RDgsLEBYQERMUFRUVDA8XGBYUGBIUFRT/2wBDAQMEBAUEBQkFBQkUDQsNFBQUFBQU
FBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBT/wAARCAEQAjgDASIA
AhEBAxEB/8QAHwAAAQUBAQEBAQEAAAECAwQFBgcICQoL/8QAtRAAAgEDAwIEAwUFBAQA

This is a part from the first attachment I could find in my
messagebase, but it shows what you need to look for.

Now you know what to look for, you can see whether the problem is TB
or the sender. Remember TB doesn't alter incoming messages, it cannot
do that, so the source code shows you the message your ISP delivered
it to you.

When you find an attachment included that TB won't show, you might try
to forward the message to yourself. In some cases with problematic
messages that helps to solve the problem. You might consider
forwarding (using mime forwarding) the message to Ritlabs so that they
can look into the reason why it didn't behave.

-- 
Groetjes, Roelof



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