[Trac] Re: add custom timezones
On Tuesday, March 5, 2013 3:15:22 PM UTC-5, Oliver Stueker wrote: I can use Server's local Timezone in the Admin section, but the Datepicker in the Milestone administration that is supposed to help me ist just driving me crazy, as it always sets the TZ to GMT-12:00. I haven't been able to reproduce this issue. When I set the Due Date through the Milestone Admin panel (Ticket System Milestones), the time in the datetime picker is always 12 AM by default (including when I have the timezone set to Server's local timezone. When I set the Completed Date, the time in the datetime picker is always the current time. Which version of Trac are you using? Can you provide any more hints on how to reproduce, or perhaps a screen capture of the issue? Do you have any plugins installed that could be conflicting? -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
Re: [Trac] Re: add custom timezones
On Tue, Jun 18, 2013 at 4:18 PM, RjOllos rjol...@gmail.com wrote: On Tuesday, March 5, 2013 3:15:22 PM UTC-5, Oliver Stueker wrote: I can use Server's local Timezone in the Admin section, but the Datepicker in the Milestone administration that is supposed to help me ist just driving me crazy, as it always sets the TZ to GMT-12:00. ... Which version of Trac are you using? Can you provide any more hints on how to reproduce, or perhaps a screen capture of the issue? Do you have any plugins installed that could be conflicting? Probably, I think that the issue happens with iso8601 format. The following is how to reproduce. 1. Remove pytz library 2. Launch tracd with TZ=America/St_Johns environment 3. Select Server's local time zone for default timezone 4. Select the following in user preference a. Default time zone for time zone b. ISO 8601 format for date format 5. Show 2013-06-18T00:00:00-02:30 in Due field of Manage Milestones 6. Focus the field, the time zone offset in the datepicker will be changed to -12:00 -- Jun Omae jun6...@gmail.com (大前 潤) -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out. attachment: datepicker-iso8601-without-pytz.png
Re: [Trac] Re: add custom timezones
On Tuesday, June 18, 2013 1:03:19 AM UTC-7, Jun Omae wrote: On Tue, Jun 18, 2013 at 4:18 PM, RjOllos rjo...@gmail.com javascript: wrote: On Tuesday, March 5, 2013 3:15:22 PM UTC-5, Oliver Stueker wrote: I can use Server's local Timezone in the Admin section, but the Datepicker in the Milestone administration that is supposed to help me ist just driving me crazy, as it always sets the TZ to GMT-12:00. ... Which version of Trac are you using? Can you provide any more hints on how to reproduce, or perhaps a screen capture of the issue? Do you have any plugins installed that could be conflicting? Probably, I think that the issue happens with iso8601 format. The following is how to reproduce. 1. Remove pytz library 2. Launch tracd with TZ=America/St_Johns environment 3. Select Server's local time zone for default timezone 4. Select the following in user preference a. Default time zone for time zone b. ISO 8601 format for date format 5. Show 2013-06-18T00:00:00-02:30 in Due field of Manage Milestones 6. Focus the field, the time zone offset in the datepicker will be changed to -12:00 Okay, I'm seeing the same thing after following your steps. I wonder if this can be considered a bug then, or if it is rather just the intended behavior of the datetime picker when it receives an invalid input? -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
Re: [Trac] Re: add custom timezones
On Tue, Jun 18, 2013 at 5:33 PM, RjOllos rjol...@gmail.com wrote: Okay, I'm seeing the same thing after following your steps. I wonder if this can be considered a bug then, or if it is rather just the intended behavior of the datetime picker when it receives an invalid input? Humm, I think that is the intended behavior. The timezoneList option defines available timezone offsets. Because an input isn't in the list, the time picker reset to default. The latest v1.3 time picker has the same behavior [1]. Currently, the timezone list for time picker is generated from available timezones [2]. If no pytz, the timezones are full hours from -12:00 to +12:00 [3]. 1. http://trentrichardson.com/examples/timepicker/ 2. http://trac.edgewall.org/browser/branches/1.0-stable/trac/util/datefmt.py#L363 3. http://trac.edgewall.org/browser/branches/1.0-stable/trac/util/datefmt.py#L887 -- Jun Omae jun6...@gmail.com (大前 潤) -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
[Trac] Announce: New email2trac version (2.7.0)
2.7.0 * use self.env.get_read_db for trac version 0.11. self.env.get_db_cnx is obsolete. TRAC api documentation. Fixed by: Bas van der Vlies * fixed an UnicodeDecodeError when checking attachments filenames. Fixed by: Bas van der Vlies * Added support for trac installations in a virtual environment. You can set a default virtualenv path add configuration time, eg: - ./configure --with-virtualenv=/data/virtualenvs/trac Or set/override at runtime: eg: - ./email2trac.py --virtualenv=/data/virtualenvs/trac Author: Bas van der Vlies Dennis Stam (Suggestion) * Added support for Trac Agilo installations, closes #316, #306 - email2trac -A or email2trac --agilo Author: smcclure add racemi dot com Applied by: Bas van der Vlies = Info about the package https://oss.trac.surfsara.nl/email2trac the latest stable email2trac package is available from: ftp://ftp.surfsara.nl/pub/outgoing/email2trac.tar.gz email2trac - utilities -- This is a release of the SURFsara package email2trac that contains utilities that we use to convert emails to trac tickets. The initial setup was made by Daniel Lundin from Edgewall Software. SURFsara has extend the initial setup, with the following extensions: - HTML message conversion - Attachments - Tickets can be updated via email - Use command-line options - Configuration file to control the behavior. - Unicode support - SPAM detection - Workflow support - FullBlogPlugin support - DiscussionPlugin support See INSTALL for the how to setup the utilities Comments or Suggestions mail them to: email2trac email2t...@surfsara.nl http://www.surfsara.nl for more info about SURFsara. --- As of 1 January 2013, SARA has a new name: SURFsara. Bas van der Vlies | Operations, Support Development | SURFsara | Science Park 140 | 1098 XG Amsterdam | T +31 (0) 20 592 30 00 | bas.vandervl...@surfsara.nl | www.surfsara.nl | -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
[Trac] unsub
From: Mark P. 321ma...@gmail.com To: trac-users@googlegroups.com Sent: Thursday, May 30, 2013 11:08 PM Subject: [Trac] Re: Using TRAC for Hardware Issues? Thanks for the quick reply. We're still in the early planning stage for our project and I'm a total trac noob - but yes, I'd be very interested in getting info about your setup. Many thanks for the offer! -Mark On Thursday, May 30, 2013 1:14:30 PM UTC-4, Mark P. wrote: My group isn't using TRAC yet but is strongly considering it. We'd need to use it for both our software and hardware trouble tickets. Would anybody care to comment on their experience in using TRAC for hardware issue tracking? Thanks! Mark P. -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users?hl=en. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
[Trac] trac-admin wiki import: wrong date with cron
Hello, i have a skript, which ones a day puts content in the Wiki (with trac-admin /tracpath wiki import wikipagename filename). When i run this Skript in the terminal, all is ok, when the cron runs it, the time is wrong. I look in the database and found this: -- sqlite3 trac.db select version,time,author,ipnr from wiki where name like '%blabla%'; 1|1370964133344701|trac|127.0.0.1 2|1370964216695323|trac|127.0.0.1 3|1371005282|trac|127.0.0.1 -- The first and second entrys are ok, the last time is wrong. Maybe the timestap ist cut of after ten character? But why? I'm no programmer, so at this point i'm stuck. It's a Debian 6.0 and Trac 0.12.3. Maybe someone has a hint for me. Thanks! Kind regards Joachim -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
[Trac] Migrating and upgrading from sourceforge hosted apps
Hi, I tried to move this trac instance http://sourceforge.net/apps/trac/sumo/ (which is still 0.11.2.1) to a separate server and simultaneously switch to 1.0.1. I backuped the files and the db as mentioned on the sourceforge help pages and successfully replayed the mysql dump into my own db. I installed trac 1.0.1, edited the db credentials and tried trac-admin path upgrade with the following error: $ trac-admin $HOME/sumo_trac upgrade .../Trac-0.12.5-py2.7.egg/trac/db/util.py:66: Warning: Incorrect string value: '\xEF\xBF\xBDetr...' for column 'message' at row 5593 OperationalError: (1267, Illegal mix of collations (utf8_bin,IMPLICIT) and (latin1_general_ci,EXPLICIT) for operation 'like') Trying to change the encoding of the db and resubmitting resulted in: OperationalError: (1690, BIGINT value is out of range in '(`sumoSimTrac`.`attachment`.`time` * 100)') which is probably not related to the first error. Also if I do not change the encoding, the error vanishes if I simply issue the upgrade command again. Any hints on how to proceed? Changing the column type by hand does not help. Is SourceForge running a special version of trac? Regards, Michael -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
[Trac] Repository sizes?
As we just hit ticket 40,000 at $WORK (and passed svn revision 210,000 a while ago), I'm curious as to what's the largest known trac instance. -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
[Trac] JsGantt not shown in the graph, and also does not raise an error.
I am running jsGantt without any problems. No errors in trac.log. However the graph is not displayed and no message. 2013-06-18 13:03:01,218 Trac[main] DEBUG: Negotiated locale: pt-BR - pt_BR 2013-06-18 13:03:11,177 Trac[main] DEBUG: Dispatching RequestWithSession POST '/wiki/howtotrac' 2013-06-18 13:03:11,186 Trac[session] DEBUG: Retrieving session for ID u'ivanelson' 2013-06-18 13:03:11,190 Trac[chrome] DEBUG: Prepare chrome data for request 2013-06-18 13:03:11,190 Trac[main] DEBUG: Negotiated locale: pt-BR - pt_BR 2013-06-18 13:03:11,373 Trac[formatter] DEBUG: Executing Wiki macro TracJSGanttChart by provider tracjsgantt.tracjsgantt.TracJSGanttChart object at 0x7fbc0609aa50 2013-06-18 13:03:11,377 Trac[query] DEBUG: Count results in Query: 11 2013-06-18 13:03:11,384 Trac[tracpm] DEBUG: Creating a simple calendar Suggestions? @ivanelson []s -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
Re: [Trac] Repository sizes?
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 12.06.2013 22:12, Malcolm wrote: As we just hit ticket 40,000 at $WORK (and passed svn revision 210,000 a while ago), I'm curious as to what's the largest known trac instance. Interesting question. Closest that I know of is my own test setup with little more than 30.000 tickets. Someone mentioned to use the TracBrowser on a copy of the Linux kernel Git repo, but I have not seem real numbers as high as yours here yet. We might want to create something like a TracScores wiki page at trac.edgewall.org from feedback given here.? Steffen Hoffmann -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iEYEARECAAYFAlHAtFEACgkQ31DJeiZFuHfXoQCgvkvIA23qWXo48YNKxtpJbjZZ YW8An0SJZ1+VXsY1xp8ax5p1FaTPNkZ6 =Ijk4 -END PGP SIGNATURE- -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
Re: [Trac] trac-admin wiki import: wrong date with cron
Joachim wrote: i have a skript, which ones a day puts content in the Wiki (with trac-admin /tracpath wiki import wikipagename filename). When i run this Skript in the terminal, all is ok, when the cron runs it, the time is wrong. I look in the database and found this: -- sqlite3 trac.db select version,time,author,ipnr from wiki where name like '%blabla%'; 1|1370964133344701|trac|127.0.0.1 2|1370964216695323|trac|127.0.0.1 3|1371005282|trac|127.0.0.1 -- The first and second entrys are ok, the last time is wrong. Maybe the timestap ist cut of after ten character? But why? I'm no programmer, so at this point i'm stuck. This looks very much like two different versions of Trac are installed on your machine. When you run from the terminal, 0.12.3 is used, and you get microsecond timestamps. When running from cron, 0.11.x is used, and you get second timestamps. Please make sure you have no remains of the 0.11.x installation. Inspect the PATH in your cron, and find which trac-admin binary is found on that path. Also, look in your Python's site-packages and remove all traces of 0.11.x. -- Remy signature.asc Description: OpenPGP digital signature
Re: [Trac] Repository sizes?
On 6/18/13, Steffen Hoffmann hoff...@web.de wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 12.06.2013 22:12, Malcolm wrote: As we just hit ticket 40,000 at $WORK (and passed svn revision 210,000 a while ago), I'm curious as to what's the largest known trac instance. Interesting question. Closest that I know of is my own test setup with little more than 30.000 tickets. Someone mentioned to use the TracBrowser on a copy of the Linux kernel Git repo, but I have not seem real numbers as high as yours here yet. We might want to create something like a TracScores wiki page at trac.edgewall.org from feedback given here.? fwiw +1 -- Regards, Olemis. Apache™ Bloodhound contributor http://issues.apache.org/bloodhound Blog ES: http://simelo-es.blogspot.com/ Blog EN: http://simelo-en.blogspot.com/ Featured article: -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
[Trac] two-way e-mail conversation from within Trac (was: New email2trac version)
Hi, many thanks for constantly working on email2trac! I'm using it since some years now and I'm very satisfied with it. There is one thing, I'm missing however: When support staff is answering a ticket, they still use their e-mail client (MUA) and have to cc the Trac address to update the ticket at the same time. They have to take care to put the ticket number in the subject. It would be nice, to answer directly from within Trac and let Trac send out the email to the client. One can, of course, put the client into cc of the ticket, but that would potentially generate a flood of mails to the client, e.g. if the ticket is re-assigned or some internal fields, not of interest to the client, are changed. This is a typical use case for e-mail based issue trackers, or CRM systems and I already found a very nice solution the with OpenERP issue tracker. But maybe Trac can to the trick, too? TIA, Cheers On 2013-06-18 11:07, Bas van der Vlies wrote: 2.7.0 -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
[Trac] Re: JsGantt not shown in the graph, and also does not raise an error.
I think the problem is here: 2013-06-18 17:49:33,293 Trac[tracpm] INFO: Found 2 enabled ITaskSorter implementations. Using tracjsgantt.tracpm.ProjectSorter object at 0x7fe68a4ff110. But where do I identify that there is more than one implementation. There are 02 versions of the plugin installed? I have not found. ?! @ivanelson []s 2013/6/18 Ivanelson Nunes ivanelsonnu...@gmail.com I am running jsGantt without any problems. No errors in trac.log. However the graph is not displayed and no message. 2013-06-18 13:03:01,218 Trac[main] DEBUG: Negotiated locale: pt-BR - pt_BR 2013-06-18 13:03:11,177 Trac[main] DEBUG: Dispatching RequestWithSession POST '/wiki/howtotrac' 2013-06-18 13:03:11,186 Trac[session] DEBUG: Retrieving session for ID u'ivanelson' 2013-06-18 13:03:11,190 Trac[chrome] DEBUG: Prepare chrome data for request 2013-06-18 13:03:11,190 Trac[main] DEBUG: Negotiated locale: pt-BR - pt_BR 2013-06-18 13:03:11,373 Trac[formatter] DEBUG: Executing Wiki macro TracJSGanttChart by provider tracjsgantt.tracjsgantt.TracJSGanttChart object at 0x7fbc0609aa50 2013-06-18 13:03:11,377 Trac[query] DEBUG: Count results in Query: 11 2013-06-18 13:03:11,384 Trac[tracpm] DEBUG: Creating a simple calendar Suggestions? @ivanelson []s -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
Re: [Trac] two-way e-mail conversation from within Trac (was: New email2trac version)
On Tue, Jun 18, 2013 at 5:53 PM, W. Martin Borgert deba...@debian.orgwrote: There is one thing, I'm missing however: When support staff is answering a ticket, they still use their e-mail client (MUA) and have to cc the Trac address to update the ticket at the same time. They have to take care to put the ticket number in the subject. It would be nice, to answer directly from within Trac and let Trac send out the email to the client. One can, of course, put the client into cc of the ticket, but that would potentially generate a flood of mails to the client, e.g. if the ticket is re-assigned or some internal fields, not of interest to the client, are changed. Could the WorkflowNotificationPlugin be of use here? ( https://www.trac-hacks.org/wiki/WorkflowNotificationPlugin) I've been using it pretty happily in a helpdesk-type configuration, with custom notifications tied to workflow actions for triage/review, info-needed and verification. Using conditional notifications you could conceivably set it up independent of workflow states. I haven't yet installed email2trac on my setup, but I've been meaning to -- I definitely had it mind to complement email2trac when I was first developing WorkflowNotificationPlugin. -Ethan -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
Re: [Trac] two-way e-mail conversation from within Trac (was: New email2trac version)
On 18 jun. 2013, at 23:53, W. Martin Borgert deba...@debian.org wrote: Hi, many thanks for constantly working on email2trac! I'm using it since some years now and I'm very satisfied with it. There is one thing, I'm missing however: When support staff is answering a ticket, they still use their e-mail client (MUA) and have to cc the Trac address to update the ticket at the same time. They have to take care to put the ticket number in the subject. It would be nice, to answer directly from within Trac and let Trac send out the email to the client. One can, of course, put the client into cc of the ticket, but that would potentially generate a flood of mails to the client, e.g. if the ticket is re-assigned or some internal fields, not of interest to the client, are changed. This is a typical use case for e-mail based issue trackers, or CRM systems and I already found a very nice solution the with OpenERP issue tracker. But maybe Trac can to the trick, too? TIA, Cheers Martin at our site we have setup an email list for support staff (the staff are members or alias). This list is independent for trace tickets, e.g.: helpd...@company.nl and the ticket address: i...@company.nl With this settings you can configure the notification section in trace.ini [notification] always_notify_owner = true always_notify_reporter = true smtp_always_cc = helpd...@company.nl smtp_enabled = true smtp_from = i...@company.nl smtp_replyto = i...@company.nl And the can now it the reply button on email send to 'helpd...@company.nl' it is still dependent on the subject or keyword in the body mail. What i really want is described in ticket: * https://oss.trac.surfsara.nl/email2trac/ticket/297 There is a feature request for the AnnouncerPlugin to support this: * https://trac-hacks.org/ticket/10044 --- As of 1 January 2013, SARA has a new name: SURFsara. Bas van der Vlies | Operations, Support Development | SURFsara | Science Park 140 | 1098 XG Amsterdam | T +31 (0) 20 592 30 00 | bas.vandervl...@surfsara.nl | www.surfsara.nl | -- You received this message because you are subscribed to the Google Groups Trac Users group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
