Re: [Ubnt_users] Ubnt_users Digest, Vol 1873, Issue 1

[Jerry Head II]

Definitely a firmware issue.

v6.0.4-sign.31631 (XM

Is the last stable firmware for these radios.

On 1/22/2020 11:00 AM, ubnt_users-requ...@wispa.org wrote:

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Today's Topics:

1. 900 disconnect issue (Clay Stewart)
2. Re: 900 disconnect issue (Josh Luthman)
3. Re: 900 disconnect issue (Tommy Adams)
4. Re: 900 disconnect issue (Robert Dillon)


--

Message: 1
Date: Tue, 21 Jan 2020 16:59:42 -0500
From: Clay Stewart 
Subject: [Ubnt_users] 900 disconnect issue
To: Ubiquiti Users Group 
Message-ID:

Content-Type: text/plain; charset="utf-8"

For several weeks now, or longer, random 900 APs drop all customers and
have to be rebooted to get them back. Setting WatchDog is NOT a solution,
it only has customers interrupted often, and not down till a reboot.

It does not seem to matter which OS we use.

Has anyone found a solution?
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Message: 2
Date: Tue, 21 Jan 2020 16:58:48 -0500
From: Josh Luthman 
Subject: Re: [Ubnt_users] 900 disconnect issue
To: Ubiquiti Users Group 
Message-ID:

Content-Type: text/plain; charset="utf-8"

Hardware failure it sounds like.  If it simply doesn't associate until it
is rebooted it's either software (which is unlikely if you've tried various
versions) or hardware.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Tue, Jan 21, 2020 at 4:56 PM Clay Stewart 
wrote:


For several weeks now, or longer, random 900 APs drop all customers and
have to be rebooted to get them back. Setting WatchDog is NOT a solution,
it only has customers interrupted often, and not down till a reboot.

It does not seem to matter which OS we use.

Has anyone found a solution?
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Message: 3
Date: Tue, 21 Jan 2020 16:02:46 -0600
From: Tommy Adams 
Subject: Re: [Ubnt_users] 900 disconnect issue
To: Ubiquiti Users Group 
Message-ID: <19d57e8f-02e4-4266-b981-1960068c0...@digitex.net>
Content-Type: text/plain; charset="utf-8"

Solution we found is Cambium PMP 900. We had to get rid of all our UBNT 900.



Tommy A.
Digitex.com

817.558.6230 V
817.558.1204 F


On Jan 21, 2020, at 3:59 PM, Josh Luthman  wrote:

?
Hardware failure it sounds like.  If it simply doesn't associate until it is 
rebooted it's either software (which is unlikely if you've tried various 
versions) or hardware.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373



On Tue, Jan 21, 2020 at 4:56 PM Clay Stewart  wrote:
For several weeks now, or longer, random 900 APs drop all customers and have to 
be rebooted to get them back. Setting WatchDog is NOT a solution, it only has 
customers interrupted often, and not down till a reboot.

It does not seem to matter which OS we use.

Has anyone found a solution?
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Message: 4
Date: Tue, 21 Jan 2020 17:39:48 -0500
From: Robert Dillon 
Subject: Re: [Ubnt_users] 900 disconnect issue
To: Ubiquiti Users Group 
Message-ID:

<505df591-58ce-42fc-9753-829fbdc34...@co1nam04ft015.eop-nam04.prod.protection.outlook.com>

Content-Type: text/plain; charset="utf-8"

We have this happen all too often also.? And totally agree with the broken 
bandaid that the watchdog provides.? We have found that if we replace the bad 
radio sometimes once and sometimes twice or more we'll eventually find a new 
in-box radio that works without the drops.? Its terrible 

Re: [Ubnt_users] AC rocket dish jumpers

[Jerry Head II]

I do not see them on KP's website?

On 9/6/2018 12:45 PM, Mitch wrote:
> KP Performance
>
> Yes 16 dishes and 16 jumpers last order
>
> Mitch
>
>
> On 9/6/2018 11:08 AM, Jerry Head II wrote:
>> We have been shorted the jumpers on our last 4 AC Rocket Dishes, I am
>> having trouble sourcing them and have run out of scavenged ones.
>> Is anyone else having this problem?
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[Ubnt_users] AC rocket dish jumpers

[Jerry Head II]

We have been shorted the jumpers on our last 4 AC Rocket Dishes, I am 
having trouble sourcing them and have run out of scavenged ones.
Is anyone else having this problem?
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Re: [Ubnt_users] AF5x GPS Antenna

[Jerry Head]

We do Mark if you have not sourced one already.

On 2/27/2017 4:24 PM, Mark Montgomery wrote:
> Does anyone have a GPS antenna for an AF5x they are willing to sell?
>
> We have a tower site that has an AirFiber 5x link on it. This same tower has 
> a buzzard problem. The birds have pecked apart two GPS antennas for the 
> AirFiber 5x on the tower. The first time this happened I used the GPS antenna 
> we had as a spare AF5x we had in stock.
>
> I checked with Ubiquiti support, at present they do not sell spare parts. 
> They are going to sell them in several months...
>
> I also learned on the Ubiquiti Networks Community Forum, Titanium Rocket GPS 
> antennas will work in place. Does anyone have a couple of these GPS antennas 
> they are willing to part with?
>
>
> Thanks,
>
> Mark Montgomery
> Owner
> Net-Change.Com
> 252-482-7683
>
>
>
>
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Re: [Ubnt_users] 6.0 issues

[Jerry Head]

Why?
I did not.

On 1/5/2017 6:01 PM, Stuart Pierce wrote:
> Make sure you reboot before you downgrade.
>
> On Thu, January 5, 2017 4:22 pm, Steve Barnes wrote:
>> Jerry are you finding going back to 5.6.9 can stabilize this issue.  We
>> have Rocket M5(XM) that are doing the same thing.  One sector just had 6
>> clients offline and rebooting the AP restored all the clients.
>>
>> We had a few clients that were having issues and after reverting back to
>> 5.6.9 the radios died.  Don't want to do that on a 300ft tower AP when
>> its 17 degrees outside.
>>
>> Steve Barnes
>> Wireless Operations Manager
>> New Lisbon Broadband
>> NLBC.COM
>> PCSWIN.COM
>> 765-584-2288 ext:1101
>>
>>
>> From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org]
>> On Behalf Of Jerry Head
>> Sent: Thursday, January 05, 2017 3:45 PM
>> To: ubnt_users@wispa.org
>> Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>>
>>
>> I would advise against putting 6.0 on XM APs. As they drop subs with that
>> version. A reboot gets them back but...yuck.
>>
>>
>> On 1/5/2017 10:39 AM, Darin Steffl wrote:
>> Just try going to 6.0 first on AP and STA and see if it improves. Also
>> make sure you Airview scan that you're on the best channel.
>>
>>
>> On Thu, Jan 5, 2017 at 10:17 AM, CBB - Jay Fuller
>> <par...@cyberbroadband.net<mailto:par...@cyberbroadband.net>> wrote:
>>
>>
>> will play with 5.6.9 later today - anyone else able to comment on this?
>> back to the initial question - am i trying too hard with 10 meg packages
>> on 2.4 rockets with these numbers? should the radios be able to do that? do
>> i need to go post in ubnt forums? :)
>>
>> maybe i will lol
>>
>>
>> - Original Message -
>> From: RickG<mailto:rgunder...@gmail.com>
>> To: Ubiquiti Users Group<mailto:ubnt_users@wispa.org>
>> Sent: Thursday, January 5, 2017 12:12 AM
>> Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>>
>>
>> Yes and the time frame matches the 5.6.x FW suspicion. It comes & goes
>> and so far I have not been able to pinpoint it.
>>
>> On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick
>> <patr...@my9ja.com<mailto:patr...@my9ja.com>> wrote:
>> Jay,
>>
>>
>> We get these complaints from customers and I have always ignored it as
>> long as everything looks fine from our end. But this has increased
>> significantly since the Virus and 5.6.x firmware and I think we need to
>> critically look at it and not dismiss it. There is no way a ton of
>> customers can be hallucinating at the same time
>>
>> The complaints are usually in the form of its slow or  the internet goes
>> off and on especially if you are on the DFS band.
>>
>> Is anyone else experiencing this kinds of complaints ??
>>
>>
>>
>> Regards
>>
>>
>>
>> On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller
>> <par...@cyberbroadband.net<mailto:par...@cyberbroadband.net>> wrote:
>>
>>
>> oh, if you're wondering, management downgraded him to our lowest package
>> today and said "do not upgrade him even if he asks" we suspect he'll visit
>> his parents more :) base package is 3 meg
>>
>>
>> - Original Message -
>> From: CBB - Jay Fuller<mailto:par...@cyberbroadband.net>
>> To: Ubiquiti Users Group<mailto:ubnt_users@wispa.org>
>> Sent: Wednesday, January 4, 2017 9:40 PM
>> Subject: [Ubnt_users] 2.4 throughput. gotta love being a wisp
>>
>>
>>
>> We've got an average of 14 users on our 2.4 rockets.  10 mhz channels.
>> some are sectors, some are omnis.
>>
>> Currently one 2.4 rocket has 13 connections (one guy dropped for
>> t-mobile??!!)   I guess that makes sense, no one else has t-mobile down
>> here - so here are the current stats :
>>
>> airmax quality - 83% airmax capacity - 80%
>>
>> here is the stations list and their signals -
>>
>> [cid:image001.jpg@01D26770.0D24CF80]
>>
>>
>> Access point is running 6.0 ; stations are 5.6.3
>> That'll change soon - maybe end of January.
>>
>>
>>
>> I have a 2nd 2.4 rocket we are also monitoring - it also has 14 users on
>> it
>>
>> airmax quality is 75% airmax capacity is 70%
>>
>> also running 6.0  stations are 5.6.3
>>
>> [cid:image002.jpg@01D26770.0D24CF80]\
>>
>>
>> I am selling 10 meg packages off

Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp

[Jerry Head]

I would advise against putting 6.0 on XM APs. As they drop subs with 
that version.

A reboot gets them back but...yuck.

On 1/5/2017 10:39 AM, Darin Steffl wrote:
Just try going to 6.0 first on AP and STA and see if it improves. Also 
make sure you Airview scan that you're on the best channel.



On Thu, Jan 5, 2017 at 10:17 AM, CBB - Jay Fuller 
> wrote:


will play with 5.6.9 later today - anyone else able to comment on
this?
back to the initial question - am i trying too hard with 10 meg
packages on 2.4 rockets with these numbers?
should the radios be able to do that?
do i need to go post in ubnt forums? :)
maybe i will lol

- Original Message -
*From:* RickG 
*To:* Ubiquiti Users Group 
*Sent:* Thursday, January 5, 2017 12:12 AM
*Subject:* Re: [Ubnt_users] 2.4 throughput. gotta love being a
wisp

Yes and the time frame matches the 5.6.x FW suspicion. It
comes & goes and so far I have not been able to pinpoint it.

On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick
> wrote:

Jay,

We get these complaints from customers and I have always
ignored it as long as everything looks fine from our end.
But this has increased significantly since the Virus and
5.6.x firmware and I think we need to critically look at
it and not dismiss it. There is no way a ton of customers
can be hallucinating at the same time

The complaints are usually in the form of its slow or  the
internet goes off and on especially if you are on the DFS
band.

Is anyone else experiencing this kinds of complaints ??


Regards


On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller
> wrote:

oh, if you're wondering, management downgraded him to
our lowest package today and said "do not upgrade him
even if he asks"
we suspect he'll visit his parents more :)
base package is 3 meg

- Original Message -
*From:* CBB - Jay Fuller

*To:* Ubiquiti Users Group

*Sent:* Wednesday, January 4, 2017 9:40 PM
*Subject:* [Ubnt_users] 2.4 throughput. gotta love
being a wisp

We've got an average of 14 users on our 2.4
rockets.  10 mhz channels.  some are sectors, some
are omnis.
Currently one 2.4 rocket has 13 connections (one
guy dropped for t-mobile??!!)   I guess that makes
sense, no one
else has t-mobile down here - so here are the
current stats :
airmax quality - 83%
airmax capacity - 80%
here is the stations list and their signals -
Access point is running 6.0 ; stations are 5.6.3
That'll change soon - maybe end of January.
I have a 2nd 2.4 rocket we are also monitoring -
it also has 14 users on it
airmax quality is 75%
airmax capacity is 70%
also running 6.0  stations are 5.6.3
\
I am selling 10 meg packages off these access
points.  In some cases folks are buying more than
that.
Sometimes I can get 22 meg linktests using the
ubnt speed tests.

I've noticed in the last week or two i've seen
people disconnecting -
"i'm only getting 2 meg, this is not acceptable"
here's my favorite - a kid files a complaint
against us with the bbb -

"If you can avoid doing business with this
company, I would STRONGLY suggest it. This company
is very sneaky, and claims that the incredibly
poor service and frequent downtime is simply out
of their hand. They offer a "completely unlimited
package" for x  in which they CLAIM "as much
connectivity as your radio allows". After
compiling data from around 100+ bandwidth
connections tests over the course of 6 months,
with the average speed being 

[Ubnt_users] Streakwave has quit selling new UBNT?

[Jerry Head]

When?
Why?
What did I miss?
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Re: [Ubnt_users] M2 Rockets Not liking 5.6.9

[Jerry Head]

None here...yet.

On 8/23/2016 11:38 AM, RickG wrote:

Yes.

On Tue, Aug 23, 2016 at 8:13 AM, Steve Barnes > wrote:


We are up to 3 rockets that were working perfectly on 5.6.5 that
now have flash memory failures after trying to upgrade to 5.6.9.
Anyone else seeing this.

Steve Barnes
Wireless Operations Manager
PCSWIN.COM 
NLBC.COM 


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--
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Re: [Ubnt_users] Airfiber power draw on Netonix switch

[Jerry Head]

WS-12-250AC

On 7/24/2016 8:57 PM, Matt Hoppes wrote:
> Are you running it at:
> 24V
> 24VH
> 48V
> Or
> 48VH?
>
> Which netonix model?  Which port number?
>
>> On Jul 24, 2016, at 21:26, Jerry Head <li...@blountbroadband.com> wrote:
>>
>> So I have been looking at a new AF5x connection on a Netonix switch. The
>> Netonix is providing power. I see the AF5x power draw jump up to around
>> 19.2 watts periodically, it seems the Netonix only goes up to 18 watts.
>> What is the deal here? Is the AF5x under powered now? Is it affecting
>> performance? Is the Netonix confused?
>> What? Opinions are welcome.
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Re: [Ubnt_users] Airfiber power draw on Netonix switch

[Jerry Head]

24v. I don't see the option for 24vh

On 7/24/2016 8:57 PM, Matt Hoppes wrote:
> Are you running it at:
> 24V
> 24VH
> 48V
> Or
> 48VH?
>
> Which netonix model?  Which port number?
>
>> On Jul 24, 2016, at 21:26, Jerry Head <li...@blountbroadband.com> wrote:
>>
>> So I have been looking at a new AF5x connection on a Netonix switch. The
>> Netonix is providing power. I see the AF5x power draw jump up to around
>> 19.2 watts periodically, it seems the Netonix only goes up to 18 watts.
>> What is the deal here? Is the AF5x under powered now? Is it affecting
>> performance? Is the Netonix confused?
>> What? Opinions are welcome.
>> ___
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[Ubnt_users] Airfiber power draw on Netonix switch

[Jerry Head]

So I have been looking at a new AF5x connection on a Netonix switch. The 
Netonix is providing power. I see the AF5x power draw jump up to around 
19.2 watts periodically, it seems the Netonix only goes up to 18 watts.
What is the deal here? Is the AF5x under powered now? Is it affecting 
performance? Is the Netonix confused?
What? Opinions are welcome.
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Re: [Ubnt_users] Older Nanostations Bullets using 4.0.3

[Jerry Head]

Eh...mebbe sono more legacy gear here to check, but that was how it 
used to be


On 1/1/2015 9:58 PM, Josh Luthman wrote:


That was changed in a 5.5 mid release I think

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 1, 2015 9:55 PM, Jerry Head li...@blountbroadband.com 
mailto:li...@blountbroadband.com wrote:


Disable channel shifting on the 4.03 units and try again.
The legacy gear channel shifting is opposite from the M gear.
I hope that is sorta clear.

On 1/1/2015 5:28 PM, Chris Soiles wrote:

Encountered a problem today, don't know if it is known

Have a Micropop using 20Mhz with Channel Shifting Disabled

Started dealing with noise floor issues, so I changed o the
config to my standard Micropop config

10Mhz with Channel Shifting Enabled, I have 10 subs on this
tower, 7 of them were PicostationM and NanoBridges, but I had a
couple from when it was first turned up, that had Nanostation
Locos and a Bullet2

Changed their Wireless setting to 10Mhz and Enabled channel
shifting, rebooted and nothing

Went into the Wireless Tab and did the Search and they didn't
hear any SSIDs

Figured it was a config problem, but couldn't get anything with
4.0.3 to connect to 10Mhz and Channel Shifting

Any ideas?

-- 
Chris Soiles

Rio Cities
csoi...@riocities.net mailto:csoi...@riocities.net
505-966-6389 tel:505-966-6389


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Re: [Ubnt_users] Advice for a Strict NAT problem on a UBNT radio for Xbox

[Jerry Head]

+1 What Matt said.
Place the customers router in the DMZ.

On 12/24/2014 10:36 AM, Matt Hoppes wrote:
 I have no idea why you'd get that then.  I've never seen that message
 while in that mode.

 Maybe try setting up DMZ to a single DHCP address on the inside.. that
 should pass directly through.


 Matt Hoppes
 Director of Information Technology
 Indigo Wireless
 +1 (570) 723-7312

 On 12/24/14 11:34 AM, alex phillips wrote:
 yes router mode with a public.

 On Wed, Dec 24, 2014 at 11:26 AM, Matt Hoppes
 mhop...@indigowireless.com mailto:mhop...@indigowireless.com wrote:

  Are you in router mode with a public IP on the radio?


  Matt Hoppes
  Director of Information Technology
  Indigo Wireless
  +1 (570) 723-7312 tel:%2B1%20%28570%29%20723-7312

  On 12/24/14 11:15 AM, alex phillips wrote:
   I have UPNP turned on but the customer gets a strict nat issue plugged
   straight into the radio bypassing his router so the problem must be on
   my end right?
  
   Suggestions?
  
   --
   /*Alex Phillips*/
   CEO and General Manager
   RBNS.net
   HighSpeedLink.net
   *WISPA.org Board of Directors ** (2011-2016)*
   *WISPA Vice President (2014-2015)*
   *FCC Committee Chairman*
   *540-908-3993 tel:540-908-3993*
  
  
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 RBNS.net
 HighSpeedLink.net
 *WISPA.org Board of Directors ** (2011-2016)*
 *WISPA Vice President (2014-2015)*
 *FCC Committee Chairman*
 *540-908-3993*


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