I would advise against putting 6.0 on XM APs. As they drop subs with that version.
A reboot gets them back but...yuck.

On 1/5/2017 10:39 AM, Darin Steffl wrote:
Just try going to 6.0 first on AP and STA and see if it improves. Also make sure you Airview scan that you're on the best channel.


On Thu, Jan 5, 2017 at 10:17 AM, CBB - Jay Fuller <[email protected] <mailto:[email protected]>> wrote:

    will play with 5.6.9 later today - anyone else able to comment on
    this?
    back to the initial question - am i trying too hard with 10 meg
    packages on 2.4 rockets with these numbers?
    should the radios be able to do that?
    do i need to go post in ubnt forums? :)
    maybe i will.... lol

        ----- Original Message -----
        *From:* RickG <mailto:[email protected]>
        *To:* Ubiquiti Users Group <mailto:[email protected]>
        *Sent:* Thursday, January 5, 2017 12:12 AM
        *Subject:* Re: [Ubnt_users] 2.4 throughput. gotta love being a
        wisp

        Yes and the time frame matches the 5.6.x FW suspicion. It
        comes & goes and so far I have not been able to pinpoint it.

        On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick
        <[email protected] <mailto:[email protected]>> wrote:

            Jay,

            We get these complaints from customers and I have always
            ignored it as long as everything looks fine from our end.
            But this has increased significantly since the Virus and
            5.6.x firmware and I think we need to critically look at
            it and not dismiss it. There is no way a ton of customers
            can be hallucinating at the same time

            The complaints are usually in the form of its slow or  the
            internet goes off and on especially if you are on the DFS
            band.

            Is anyone else experiencing this kinds of complaints ??


            Regards


            On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller
            <[email protected]
            <mailto:[email protected]>> wrote:

                oh, if you're wondering, management downgraded him to
                our lowest package today and said "do not upgrade him
                even if he asks"
                we suspect he'll visit his parents more :)
                base package is 3 meg

                    ----- Original Message -----
                    *From:* CBB - Jay Fuller
                    <mailto:[email protected]>
                    *To:* Ubiquiti Users Group
                    <mailto:[email protected]>
                    *Sent:* Wednesday, January 4, 2017 9:40 PM
                    *Subject:* [Ubnt_users] 2.4 throughput. gotta love
                    being a wisp

                    We've got an average of 14 users on our 2.4
                    rockets.  10 mhz channels.  some are sectors, some
                    are omnis.
                    Currently one 2.4 rocket has 13 connections (one
                    guy dropped for t-mobile??!!)   I guess that makes
                    sense, no one
                    else has t-mobile down here.... - so here are the
                    current stats :
                    airmax quality - 83%
                    airmax capacity - 80%
                    here is the stations list and their signals -
                    Access point is running 6.0 ; stations are 5.6.3
                    That'll change soon - maybe end of January.
                    I have a 2nd 2.4 rocket we are also monitoring -
                    it also has 14 users on it
                    airmax quality is 75%
                    airmax capacity is 70%
                    also running 6.0  stations are 5.6.3
                    \
                    I am selling 10 meg packages off these access
                    points.  In some cases folks are buying more than
                    that.
                    Sometimes I can get 22 meg linktests using the
                    ubnt speed tests.

                    I've noticed in the last week or two i've seen
                    people disconnecting -
                    "i'm only getting 2 meg, this is not acceptable"
                    here's my favorite - a kid files a complaint
                    against us with the bbb -

                    "If you can avoid doing business with this
                    company, I would STRONGLY suggest it. This company
                    is very sneaky, and claims that the incredibly
                    poor service and frequent downtime is simply out
                    of their hand. They offer a "completely unlimited
                    package" for xxxxx  in which they CLAIM "as much
                    connectivity as your radio allows". After
                    compiling data from around 100+ bandwidth
                    connections tests over the course of 6 months,
                    with the average speed being around 7Mbits (896
                    kilobytes). The pricing is not even close to
                    reflecting the service, the cap on the xxxxxx
                     package is 10Mbits, so I am not even reaching the
                    average on that. I can only say that the highest
                    tier package is nothing short of a scam. Whenever
                    I called to complain about this outrageous
                    service, I was told that it was too bad, and that
                    nothing will be done. xxxxxxxxxxxxxx is a conman,
                    relying on shady business tactics to further his
                    greed."
                    btw - i can't recall any downtime within the last
                    year and, well, i just love human beings.
                    i am wondering - - am i asking too much out of
                    these access points?
                    usage graphed -
                    access point 1 -
                    access point #2
                    btw - i should add the kid who filed the complaint
                    lives in his parents barn (yes, i said barn) and has
                    his own connection separate from his parents.
                    question - am i asking too much of these access
                    points?
                    yes - i'm waiting on the rocket 2ac prism - - and
                    these are our two busiest 2.4 rockets - - but
                    i am also getting complaints on other parts of our
                    network.
                    ok - thanks in advance.

                
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-- -RickG KyWiFi

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--
Darin Steffl
Minnesota WiFi
www.mnwifi.com <http://www.mnwifi.com/>
507-634-WiFi
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