Re: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-30 Thread Monica Jones
I know what you mean, Rose, I don't use ITunes any more than I have to since 
so much can be done anymore over the phone itself. I'll go in now and then 
to make a computer backup in case I need one or maybe add ringtones.



-Original Message- 
From: Rose Combs

Sent: Sunday, November 29, 2015 11:31 AM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes


Well, I have not found an update button in iTunes 12.3.  I do them over the 
iPhone mostly and use file/transfer purchases periodically.


They keep making iTunes more and more difficult as far as I am concerned.
I use Windows 7, latest iTunes, Jaws 17 for the most part.  I absolutely 
hate iTunes but use it to sync and do backups.

I don't know if it works any better on a MAC, as I don't have one.


Rose Combs
roseco...@q.com
A picture may be worth a thousand words but it takes up three times the 
memory!



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Monica Jones

Sent: Wednesday, November 25, 2015 2:11 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes


Goodness! I'll just continue to update through my phone. I don't care if
they're on the computer or not; I'll just check my purchase history.


-Original Message- 
From: M. Taylor

Sent: Tuesday, November 24, 2015 6:27 PM
To: viphone@googlegroups.com
Subject: A Quick Tip for Those Experiencing Any App Updating Problems in
iTunes

Hello All,

I am cross-posting this to both the Mac Visionaries and v iPhone mailing
list because I think the steps described below will apply to both the
Windows and Mac versions of iTunes.

Today, in iTunes for Windows, I received a couple of download errors when
attempting to update a couple of apps.  The errors, effectively stated, that
the download URLs were invalid.

NOTE 1:
I use Jaws 16 for Windows on this particular PC.  I make extensive use of
the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
The computer in this scenario does not have an actual touch screen.

Summary:
My solution was to cancel the download session, then right-mouse click on
each of the problem apps which displayed a list of options including one to
show the app in the App Store.  Once there, I simply clicked the download
button for the app at which point it downloaded properly.  Upon checking for
updates, again, the problem app was no longer listed.

NOTE 2:
The reason I update my apps via iTunes on a desktop is because, as of iOS
9.x, updated apps are no longer automatically copied from the iOS device to
the computer during sync sessions.

Steps:
The scenario in iTunes for Windows goes something like the following:

1.
Open iTunes and go to the Update apps section.  A list/grid of all the apps
that have updates available should be displayed.  If not, then click the
Check for Updates button.

2.
Select Update All.

3.
As the apps are successfully updated, they will be removed from the
list/grid.

4.
If there is an app that cannot be updated for various reasons, a dialog box
will be displayed with a cursory explanation as to why the download failed.
At this point you can attempt to resume the download, at which point it will
be successful; if not, go to the next step.

5.
If any of the apps fail to download, iTunes will be placed into pause mode.
Your only option at this point will be to attempt to resume the download at
which point failure will occur again.  The only way to get out of this loop,
at least, the only way I have discovered, is to close iTunes.

6.
Re-open iTunes.  You should immediately be returned to the most recently
viewed area of the application.  In this scenario, the Apps update area.

7.
At this point your update list/grid will only contain the apps that have
failed to update.  Right-mouse click on each app.  From the resulting
Shortcut list, select "Show in iTunes Store".

8.
Once the app is displayed in the iTunes Store, simply select the Download
button.  Upon successful download, the app will no longer appear in the Apps
Update area of iTunes.

Good Luck,

Mark


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RE: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-29 Thread Rose Combs
Well, I have not found an update button in iTunes 12.3.  I do them over the 
iPhone mostly and use file/transfer purchases periodically.  

They keep making iTunes more and more difficult as far as I am concerned.  
I use Windows 7, latest iTunes, Jaws 17 for the most part.  I absolutely hate 
iTunes but use it to sync and do backups.  
I don't know if it works any better on a MAC, as I don't have one.  


Rose Combs
roseco...@q.com
A picture may be worth a thousand words but it takes up three times the memory!


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Monica Jones
Sent: Wednesday, November 25, 2015 2:11 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Goodness! I'll just continue to update through my phone. I don't care if 
they're on the computer or not; I'll just check my purchase history.


-Original Message- 
From: M. Taylor
Sent: Tuesday, November 24, 2015 6:27 PM
To: viphone@googlegroups.com
Subject: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Hello All,

I am cross-posting this to both the Mac Visionaries and v iPhone mailing
list because I think the steps described below will apply to both the
Windows and Mac versions of iTunes.

Today, in iTunes for Windows, I received a couple of download errors when
attempting to update a couple of apps.  The errors, effectively stated, that
the download URLs were invalid.

NOTE 1:
I use Jaws 16 for Windows on this particular PC.  I make extensive use of
the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
The computer in this scenario does not have an actual touch screen.

Summary:
My solution was to cancel the download session, then right-mouse click on
each of the problem apps which displayed a list of options including one to
show the app in the App Store.  Once there, I simply clicked the download
button for the app at which point it downloaded properly.  Upon checking for
updates, again, the problem app was no longer listed.

NOTE 2:
The reason I update my apps via iTunes on a desktop is because, as of iOS
9.x, updated apps are no longer automatically copied from the iOS device to
the computer during sync sessions.

Steps:
The scenario in iTunes for Windows goes something like the following:

1.
Open iTunes and go to the Update apps section.  A list/grid of all the apps
that have updates available should be displayed.  If not, then click the
Check for Updates button.

2.
Select Update All.

3.
As the apps are successfully updated, they will be removed from the
list/grid.

4.
If there is an app that cannot be updated for various reasons, a dialog box
will be displayed with a cursory explanation as to why the download failed.
At this point you can attempt to resume the download, at which point it will
be successful; if not, go to the next step.

5.
If any of the apps fail to download, iTunes will be placed into pause mode.
Your only option at this point will be to attempt to resume the download at
which point failure will occur again.  The only way to get out of this loop,
at least, the only way I have discovered, is to close iTunes.

6.
Re-open iTunes.  You should immediately be returned to the most recently
viewed area of the application.  In this scenario, the Apps update area.

7.
At this point your update list/grid will only contain the apps that have
failed to update.  Right-mouse click on each app.  From the resulting
Shortcut list, select "Show in iTunes Store".

8.
Once the app is displayed in the iTunes Store, simply select the Download
button.  Upon successful download, the app will no longer appear in the Apps
Update area of iTunes.

Good Luck,

Mark


-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
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Monni, the coffee gal
Twitter, @Monni52

Facebook, Monica Rose Jones 

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Re: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-27 Thread 'Carol Pearson' via VIPhone
I certainly like this idea, and I really hope it will work for music as well! I 
shall be trying it later!



Carol P
Sent from my iPhone using MBraille

On 27 Nov 2015, at 4:56 p.m., Sieghard Weitzel  wrote:

Hi Mark,

I didn't say it would "sync" apps when you "sync" your phone. But just last 
week I opened iTunes and it told me there were over 20 updates since I hadn't 
used iTunes in a few weeks. The apps on my phone were all up-to-date so instead 
of telling iTunes to update all apps I connected my phone, went to File and 
selected Transfer Purchases. Then using F6 to find where iTunes displays what 
it's currently doing I saw that it was transferring all apps that needed 
updating in iTunes from my iPhone to the computer. When the process was 
finished all my apps on the computer were updated. Currently all my apps in 
iTunes are also up-to-date so I can't try this, but unless something changed 
with Transfer Purchases this should still work. I find it's faster than if I 
download the apps in iTunes especially if there are a lot of them.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Thursday, November 26, 2015 11:54 PM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Sieghard,

Not to debate this as it has been well documented by Apple and the community at 
large that, as I posted in an earlier email, to quote myself,  "As of iOS 9.x, 
previously synchronized apps are no longer copied from an iOS device to iTunes 
on a computer during sync sessions."

I am not certain what you are experiencing but I can tell you that, on all of 
the computers I support, PC and Macs alike, once an app has been transferred to 
the computer, it's updates are not transferred during sync sessions.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Thursday, November 26, 2015 9:54 PM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Transfer purchases still copies apps I downloaded on my phone to iTunes on the 
computer.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Wednesday, November 25, 2015 4:31 PM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Ari,

As of iOS 9.x, previously synchronized apps are no longer copied from an iOS 
device to iTunes on a computer during sync sessions.

Therefore, if you have a VoiceOver accessible app on your iOS device, I 
strongly recommend that you update the app in iTunes, should any future updates 
break the iOS app.  My suggestion presumes that you would want the most recent 
VoiceOver accessible version of an app stored on your computer.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Wednesday, November 25, 2015 3:07 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
iOS 9 and syncing apps from your phone to the computer? What happens if you 
update the app on your phone, then sync your phone to the computer, while also 
doing a transfer purchases? I don't update certain apps often, in case there 
are accessibility problems, so I like to keep a spare older copy in another 
place on my computer. I also like to have apps that I do update on a regular 
basis sync to the computer. Call me weird, but I don't like relying on iCloud 
backups, because when you use them, they just pulled the latest versions of 
apps from the app store. This is a problem if you have apps that are no longer 
in the app store.


Thanks,
Ari

> On Nov 24, 2015, at 4:27 PM, M. Taylor  wrote:
> 
> Hello All,
> 
> I am cross-posting this to both the Mac Visionaries and v iPhone 
> mailing list because I think the steps described below will apply to 
> both the Windows and Mac versions of iTunes.
> 
> Today, in iTunes for Windows, I received a couple of download errors 
> when attempting to update a couple of apps.  The errors, effectively 
> stated, that the download URLs were invalid.
> 
> NOTE 1:
> I use Jaws 16 for Windows on this particular PC.  I make extensive use 
> of the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
> The computer in this scenario does not have an actual touch screen.
> 
> Summary:
> My solution was to cancel the download session, then right-mouse click 
> on each of the problem apps which displayed a list of options 
> including one to show the app in the App Store.  Once there, I simply 
> clicked the download button for the app at which point it 

RE: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-27 Thread Sieghard Weitzel
Hi Mark,

I didn't say it would "sync" apps when you "sync" your phone. But just last 
week I opened iTunes and it told me there were over 20 updates since I hadn't 
used iTunes in a few weeks. The apps on my phone were all up-to-date so instead 
of telling iTunes to update all apps I connected my phone, went to File and 
selected Transfer Purchases. Then using F6 to find where iTunes displays what 
it's currently doing I saw that it was transferring all apps that needed 
updating in iTunes from my iPhone to the computer. When the process was 
finished all my apps on the computer were updated. Currently all my apps in 
iTunes are also up-to-date so I can't try this, but unless something changed 
with Transfer Purchases this should still work. I find it's faster than if I 
download the apps in iTunes especially if there are a lot of them.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Thursday, November 26, 2015 11:54 PM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Sieghard,

Not to debate this as it has been well documented by Apple and the community at 
large that, as I posted in an earlier email, to quote myself,  "As of iOS 9.x, 
previously synchronized apps are no longer copied from an iOS device to iTunes 
on a computer during sync sessions."

I am not certain what you are experiencing but I can tell you that, on all of 
the computers I support, PC and Macs alike, once an app has been transferred to 
the computer, it's updates are not transferred during sync sessions.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Thursday, November 26, 2015 9:54 PM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Transfer purchases still copies apps I downloaded on my phone to iTunes on the 
computer.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Wednesday, November 25, 2015 4:31 PM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Ari,

As of iOS 9.x, previously synchronized apps are no longer copied from an iOS 
device to iTunes on a computer during sync sessions.

Therefore, if you have a VoiceOver accessible app on your iOS device, I 
strongly recommend that you update the app in iTunes, should any future updates 
break the iOS app.  My suggestion presumes that you would want the most recent 
VoiceOver accessible version of an app stored on your computer.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Wednesday, November 25, 2015 3:07 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
iOS 9 and syncing apps from your phone to the computer? What happens if you 
update the app on your phone, then sync your phone to the computer, while also 
doing a transfer purchases? I don't update certain apps often, in case there 
are accessibility problems, so I like to keep a spare older copy in another 
place on my computer. I also like to have apps that I do update on a regular 
basis sync to the computer. Call me weird, but I don't like relying on iCloud 
backups, because when you use them, they just pulled the latest versions of 
apps from the app store. This is a problem if you have apps that are no longer 
in the app store.


Thanks,
Ari

> On Nov 24, 2015, at 4:27 PM, M. Taylor  wrote:
> 
> Hello All,
> 
> I am cross-posting this to both the Mac Visionaries and v iPhone 
> mailing list because I think the steps described below will apply to 
> both the Windows and Mac versions of iTunes.
> 
> Today, in iTunes for Windows, I received a couple of download errors 
> when attempting to update a couple of apps.  The errors, effectively 
> stated, that the download URLs were invalid.
> 
> NOTE 1:
> I use Jaws 16 for Windows on this particular PC.  I make extensive use 
> of the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
> The computer in this scenario does not have an actual touch screen.
> 
> Summary:
> My solution was to cancel the download session, then right-mouse click 
> on each of the problem apps which displayed a list of options 
> including one to show the app in the App Store.  Once there, I simply 
> clicked the download button for the app at which point it downloaded 
> properly.  Upon checking for updates, again, the problem app was no longer 
> listed.
> 
> NOTE 2:
> The reason I update my apps via iTunes on a desktop is because, as of 
> iOS 9.x, updated apps are no longer 

RE: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-27 Thread M. Taylor
Ari,

1.
Devices running iOS 9.x or later will only sync with iTunes 12.x or later.  

2.
It is the iOS version that determines what is copied/updated during the 
synchronization session, not the version of iTunes on your computer.  

Therefore, devices running iOS 8.x or earlier will sync in the traditional 
manner while those running iOS 9.x or later will sync using the new protocol 
described in this thread.

It's really that simple.  

Mark 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Thursday, November 26, 2015 12:23 AM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Ah, I get it now. Now, here's where things get tricky for me. I'll be getting a 
new laptop soon, and installing iTunes on it. I am still running iOS 8 point 
whatever on my 4S. Will I be able to back up apps to my new computer using The 
latest version of iTunes and that iOS version on my 4S? I don't plan to stay 
with iOS ate, as I'll be getting a new iPhone 6S soon, and when I do, I'll use 
this new method of syncing apps to the computer once I get my iPhone 6S with 
iOS 9 on it, but for the initial sinking of app versions on my 4S that 
currently work with VoiceOver to the new computer, would this work? Sorry if 
I'm confusing you.


Thanks,
Ari

> On Nov 25, 2015, at 10:35 PM, M. Taylor  wrote:
> 
> Hello Ari,
> 
> In your scenario, you are absolutely correct.  However, if you invert the 
> scenario, you will discover that the reverse affect is also true; said 
> reversal being the following:
> 
> 1.
> You update to version 3.0 from version 2.9 on your iOS device.  Now, because 
> you want to make certain that you have a backup copy of version 3.0, just in 
> case a future release breaks access, you update to version 3.0 on your 
> computer via the iTunes Update feature.  
> 
> 2.
> Now, you update to v3.1 on your iOS device.  Upon doing so, you discover that 
> VoiceOver access has been compromised.  In this situation, you do not update 
> your copy on the computer which is v3.0.  Instead, you delete v3.1 from your 
> iOS device and copy the older version from your computer back to the iOS 
> device.
> 
> As you can see, from the steps above, , you only update apps on your computer 
> when you have confirmed that they work well on your iOS device.  Keep in mind 
> that while you cannot copy an app from an iOS device to the computer, you 
> can, however, copy an app from the computer to the iOS device.
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of englishride...@gmail.com
> Sent: Wednesday, November 25, 2015 8:13 PM
> To: viphone@googlegroups.com
> Subject: Re: A Quick Tip for Those Experiencing Any App Updating 
> Problems in iTunes
> 
> Wouldn't updating the app in iTunes just get you the inaccessible version, 
> though? I mean, say there's version 3.0 of an app on your iPhone that works 
> perfectly now, but the 3.1 update breaks it, and you heard about the 
> problems, so you haven't updated the app yet, and don't plan to until the 
> problems have been fixed. If you update the app in iTunes, won't you get the 
> inaccessible 3.1 version on your computer?
> 
> 
> Thanks,
> Ari
> 
>> On Nov 25, 2015, at 4:31 PM, M. Taylor  wrote:
>> 
>> Ari,
>> 
>> As of iOS 9.x, previously synchronized apps are no longer copied from an iOS 
>> device to iTunes on a computer during sync sessions.
>> 
>> Therefore, if you have a VoiceOver accessible app on your iOS device, I 
>> strongly recommend that you update the app in iTunes, should any future 
>> updates break the iOS app.  My suggestion presumes that you would want the 
>> most recent VoiceOver accessible version of an app stored on your computer.
>> 
>> Mark
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of englishride...@gmail.com
>> Sent: Wednesday, November 25, 2015 3:07 PM
>> To: viphone@googlegroups.com
>> Subject: Re: A Quick Tip for Those Experiencing Any App Updating 
>> Problems in iTunes
>> 
>> Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
>> iOS 9 and syncing apps from your phone to the computer? What happens if you 
>> update the app on your phone, then sync your phone to the computer, while 
>> also doing a transfer purchases? I don't update certain apps often, in case 
>> there are accessibility problems, so I like to keep a spare older copy in 
>> another place on my computer. I also like to have apps that I do update on a 
>> regular basis sync to the computer. Call me weird, but I don't like relying 
>> on iCloud backups, because when you use them, they just pulled the latest 
>> versions of apps from the app store. This is a problem if you have apps that 
>> are no longer in the app store.
>> 
>> 
>> 

RE: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-26 Thread Sieghard Weitzel
Transfer purchases still copies apps I downloaded on my phone to iTunes on the 
computer.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Wednesday, November 25, 2015 4:31 PM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Ari,

As of iOS 9.x, previously synchronized apps are no longer copied from an iOS 
device to iTunes on a computer during sync sessions.

Therefore, if you have a VoiceOver accessible app on your iOS device, I 
strongly recommend that you update the app in iTunes, should any future updates 
break the iOS app.  My suggestion presumes that you would want the most recent 
VoiceOver accessible version of an app stored on your computer.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Wednesday, November 25, 2015 3:07 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
iOS 9 and syncing apps from your phone to the computer? What happens if you 
update the app on your phone, then sync your phone to the computer, while also 
doing a transfer purchases? I don't update certain apps often, in case there 
are accessibility problems, so I like to keep a spare older copy in another 
place on my computer. I also like to have apps that I do update on a regular 
basis sync to the computer. Call me weird, but I don't like relying on iCloud 
backups, because when you use them, they just pulled the latest versions of 
apps from the app store. This is a problem if you have apps that are no longer 
in the app store.


Thanks,
Ari

> On Nov 24, 2015, at 4:27 PM, M. Taylor  wrote:
> 
> Hello All,
> 
> I am cross-posting this to both the Mac Visionaries and v iPhone 
> mailing list because I think the steps described below will apply to 
> both the Windows and Mac versions of iTunes.
> 
> Today, in iTunes for Windows, I received a couple of download errors 
> when attempting to update a couple of apps.  The errors, effectively 
> stated, that the download URLs were invalid.
> 
> NOTE 1:
> I use Jaws 16 for Windows on this particular PC.  I make extensive use 
> of the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
> The computer in this scenario does not have an actual touch screen.
> 
> Summary:
> My solution was to cancel the download session, then right-mouse click 
> on each of the problem apps which displayed a list of options 
> including one to show the app in the App Store.  Once there, I simply 
> clicked the download button for the app at which point it downloaded 
> properly.  Upon checking for updates, again, the problem app was no longer 
> listed.
> 
> NOTE 2:
> The reason I update my apps via iTunes on a desktop is because, as of 
> iOS 9.x, updated apps are no longer automatically copied from the iOS 
> device to the computer during sync sessions.
> 
> Steps:
> The scenario in iTunes for Windows goes something like the following:
> 
> 1.
> Open iTunes and go to the Update apps section.  A list/grid of all the 
> apps that have updates available should be displayed.  If not, then 
> click the Check for Updates button.
> 
> 2.
> Select Update All.
> 
> 3.
> As the apps are successfully updated, they will be removed from the 
> list/grid.
> 
> 4.
> If there is an app that cannot be updated for various reasons, a 
> dialog box will be displayed with a cursory explanation as to why the 
> download failed.
> At this point you can attempt to resume the download, at which point 
> it will be successful; if not, go to the next step.
> 
> 5.
> If any of the apps fail to download, iTunes will be placed into pause mode.
> Your only option at this point will be to attempt to resume the 
> download at which point failure will occur again.  The only way to get 
> out of this loop, at least, the only way I have discovered, is to close 
> iTunes.
> 
> 6.
> Re-open iTunes.  You should immediately be returned to the most 
> recently viewed area of the application.  In this scenario, the Apps update 
> area.
> 
> 7.
> At this point your update list/grid will only contain the apps that 
> have failed to update.  Right-mouse click on each app.  From the 
> resulting Shortcut list, select "Show in iTunes Store".
> 
> 8.
> Once the app is displayed in the iTunes Store, simply select the 
> Download button.  Upon successful download, the app will no longer 
> appear in the Apps Update area of iTunes.
> 
> Good Luck,
> 
> Mark
> 
> 
> --
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than 

Re: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-26 Thread englishrider91
Ah, I get it now. Now, here's where things get tricky for me. I'll be getting a 
new laptop soon, and installing iTunes on it. I am still running iOS 8 point 
whatever on my 4S. Will I be able to back up apps to my new computer using The 
latest version of iTunes and that iOS version on my 4S? I don't plan to stay 
with iOS ate, as I'll be getting a new iPhone 6S soon, and when I do, I'll use 
this new method of syncing apps to the computer once I get my iPhone 6S with 
iOS 9 on it, but for the initial sinking of app versions on my 4S that 
currently work with VoiceOver to the new computer, would this work? Sorry if 
I'm confusing you.


Thanks,
Ari

> On Nov 25, 2015, at 10:35 PM, M. Taylor  wrote:
> 
> Hello Ari,
> 
> In your scenario, you are absolutely correct.  However, if you invert the 
> scenario, you will discover that the reverse affect is also true; said 
> reversal being the following:
> 
> 1.
> You update to version 3.0 from version 2.9 on your iOS device.  Now, because 
> you want to make certain that you have a backup copy of version 3.0, just in 
> case a future release breaks access, you update to version 3.0 on your 
> computer via the iTunes Update feature.  
> 
> 2.
> Now, you update to v3.1 on your iOS device.  Upon doing so, you discover that 
> VoiceOver access has been compromised.  In this situation, you do not update 
> your copy on the computer which is v3.0.  Instead, you delete v3.1 from your 
> iOS device and copy the older version from your computer back to the iOS 
> device.
> 
> As you can see, from the steps above, , you only update apps on your computer 
> when you have confirmed that they work well on your iOS device.  Keep in mind 
> that while you cannot copy an app from an iOS device to the computer, you 
> can, however, copy an app from the computer to the iOS device.
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> englishride...@gmail.com
> Sent: Wednesday, November 25, 2015 8:13 PM
> To: viphone@googlegroups.com
> Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
> iTunes
> 
> Wouldn't updating the app in iTunes just get you the inaccessible version, 
> though? I mean, say there's version 3.0 of an app on your iPhone that works 
> perfectly now, but the 3.1 update breaks it, and you heard about the 
> problems, so you haven't updated the app yet, and don't plan to until the 
> problems have been fixed. If you update the app in iTunes, won't you get the 
> inaccessible 3.1 version on your computer?
> 
> 
> Thanks,
> Ari
> 
>> On Nov 25, 2015, at 4:31 PM, M. Taylor  wrote:
>> 
>> Ari,
>> 
>> As of iOS 9.x, previously synchronized apps are no longer copied from an iOS 
>> device to iTunes on a computer during sync sessions.
>> 
>> Therefore, if you have a VoiceOver accessible app on your iOS device, I 
>> strongly recommend that you update the app in iTunes, should any future 
>> updates break the iOS app.  My suggestion presumes that you would want the 
>> most recent VoiceOver accessible version of an app stored on your computer.
>> 
>> Mark
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of englishride...@gmail.com
>> Sent: Wednesday, November 25, 2015 3:07 PM
>> To: viphone@googlegroups.com
>> Subject: Re: A Quick Tip for Those Experiencing Any App Updating 
>> Problems in iTunes
>> 
>> Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
>> iOS 9 and syncing apps from your phone to the computer? What happens if you 
>> update the app on your phone, then sync your phone to the computer, while 
>> also doing a transfer purchases? I don't update certain apps often, in case 
>> there are accessibility problems, so I like to keep a spare older copy in 
>> another place on my computer. I also like to have apps that I do update on a 
>> regular basis sync to the computer. Call me weird, but I don't like relying 
>> on iCloud backups, because when you use them, they just pulled the latest 
>> versions of apps from the app store. This is a problem if you have apps that 
>> are no longer in the app store.
>> 
>> 
>> Thanks,
>> Ari
>> 
>>> On Nov 24, 2015, at 4:27 PM, M. Taylor  wrote:
>>> 
>>> Hello All,
>>> 
>>> I am cross-posting this to both the Mac Visionaries and v iPhone 
>>> mailing list because I think the steps described below will apply to 
>>> both the Windows and Mac versions of iTunes.
>>> 
>>> Today, in iTunes for Windows, I received a couple of download errors 
>>> when attempting to update a couple of apps.  The errors, effectively 
>>> stated, that the download URLs were invalid.
>>> 
>>> NOTE 1:
>>> I use Jaws 16 for Windows on this particular PC.  I make extensive 
>>> use of the Jaws Touch Cursor to interact with both iTunes and the iTunes 
>>> Store.
>>> The computer in this scenario does not have an actual 

RE: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-26 Thread Kramlinger, Keith G., M.D.
Thanks again for this, Mark.

Is it known whether this inability to synch app from the device to the pc will 
be the future as well as the present, or is it something Apple is working on to 
fix something it broke?

Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Thursday, November 26, 2015 12:36 AM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Hello Ari,

In your scenario, you are absolutely correct.  However, if you invert the 
scenario, you will discover that the reverse affect is also true; said reversal 
being the following:

1.
You update to version 3.0 from version 2.9 on your iOS device.  Now, because 
you want to make certain that you have a backup copy of version 3.0, just in 
case a future release breaks access, you update to version 3.0 on your computer 
via the iTunes Update feature.  

2.
Now, you update to v3.1 on your iOS device.  Upon doing so, you discover that 
VoiceOver access has been compromised.  In this situation, you do not update 
your copy on the computer which is v3.0.  Instead, you delete v3.1 from your 
iOS device and copy the older version from your computer back to the iOS device.

As you can see, from the steps above, , you only update apps on your computer 
when you have confirmed that they work well on your iOS device.  Keep in mind 
that while you cannot copy an app from an iOS device to the computer, you can, 
however, copy an app from the computer to the iOS device.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Wednesday, November 25, 2015 8:13 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Wouldn't updating the app in iTunes just get you the inaccessible version, 
though? I mean, say there's version 3.0 of an app on your iPhone that works 
perfectly now, but the 3.1 update breaks it, and you heard about the problems, 
so you haven't updated the app yet, and don't plan to until the problems have 
been fixed. If you update the app in iTunes, won't you get the inaccessible 3.1 
version on your computer?


Thanks,
Ari

> On Nov 25, 2015, at 4:31 PM, M. Taylor  wrote:
> 
> Ari,
> 
> As of iOS 9.x, previously synchronized apps are no longer copied from an iOS 
> device to iTunes on a computer during sync sessions.
> 
> Therefore, if you have a VoiceOver accessible app on your iOS device, I 
> strongly recommend that you update the app in iTunes, should any future 
> updates break the iOS app.  My suggestion presumes that you would want the 
> most recent VoiceOver accessible version of an app stored on your computer.
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of englishride...@gmail.com
> Sent: Wednesday, November 25, 2015 3:07 PM
> To: viphone@googlegroups.com
> Subject: Re: A Quick Tip for Those Experiencing Any App Updating 
> Problems in iTunes
> 
> Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
> iOS 9 and syncing apps from your phone to the computer? What happens if you 
> update the app on your phone, then sync your phone to the computer, while 
> also doing a transfer purchases? I don't update certain apps often, in case 
> there are accessibility problems, so I like to keep a spare older copy in 
> another place on my computer. I also like to have apps that I do update on a 
> regular basis sync to the computer. Call me weird, but I don't like relying 
> on iCloud backups, because when you use them, they just pulled the latest 
> versions of apps from the app store. This is a problem if you have apps that 
> are no longer in the app store.
> 
> 
> Thanks,
> Ari
> 
>> On Nov 24, 2015, at 4:27 PM, M. Taylor  wrote:
>> 
>> Hello All,
>> 
>> I am cross-posting this to both the Mac Visionaries and v iPhone 
>> mailing list because I think the steps described below will apply to 
>> both the Windows and Mac versions of iTunes.
>> 
>> Today, in iTunes for Windows, I received a couple of download errors 
>> when attempting to update a couple of apps.  The errors, effectively 
>> stated, that the download URLs were invalid.
>> 
>> NOTE 1:
>> I use Jaws 16 for Windows on this particular PC.  I make extensive 
>> use of the Jaws Touch Cursor to interact with both iTunes and the iTunes 
>> Store.
>> The computer in this scenario does not have an actual touch screen.
>> 
>> Summary:
>> My solution was to cancel the download session, then right-mouse 
>> click on each of the problem apps which displayed a list of options 
>> including one to show the app in the App Store.  Once there, I simply 
>> clicked the download button for the app at which point it downloaded 
>> properly.  Upon checking for updates, again, the problem 

RE: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-26 Thread M. Taylor
Sieghard,

Not to debate this as it has been well documented by Apple and the community at 
large that, as I posted in an earlier email, to quote myself,  "As of iOS 9.x, 
previously synchronized apps are no longer copied from an iOS device to iTunes 
on a computer during sync sessions."

I am not certain what you are experiencing but I can tell you that, on all of 
the computers I support, PC and Macs alike, once an app has been transferred to 
the computer, it's updates are not transferred during sync sessions.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Thursday, November 26, 2015 9:54 PM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Transfer purchases still copies apps I downloaded on my phone to iTunes on the 
computer.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Wednesday, November 25, 2015 4:31 PM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Ari,

As of iOS 9.x, previously synchronized apps are no longer copied from an iOS 
device to iTunes on a computer during sync sessions.

Therefore, if you have a VoiceOver accessible app on your iOS device, I 
strongly recommend that you update the app in iTunes, should any future updates 
break the iOS app.  My suggestion presumes that you would want the most recent 
VoiceOver accessible version of an app stored on your computer.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Wednesday, November 25, 2015 3:07 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
iOS 9 and syncing apps from your phone to the computer? What happens if you 
update the app on your phone, then sync your phone to the computer, while also 
doing a transfer purchases? I don't update certain apps often, in case there 
are accessibility problems, so I like to keep a spare older copy in another 
place on my computer. I also like to have apps that I do update on a regular 
basis sync to the computer. Call me weird, but I don't like relying on iCloud 
backups, because when you use them, they just pulled the latest versions of 
apps from the app store. This is a problem if you have apps that are no longer 
in the app store.


Thanks,
Ari

> On Nov 24, 2015, at 4:27 PM, M. Taylor  wrote:
> 
> Hello All,
> 
> I am cross-posting this to both the Mac Visionaries and v iPhone 
> mailing list because I think the steps described below will apply to 
> both the Windows and Mac versions of iTunes.
> 
> Today, in iTunes for Windows, I received a couple of download errors 
> when attempting to update a couple of apps.  The errors, effectively 
> stated, that the download URLs were invalid.
> 
> NOTE 1:
> I use Jaws 16 for Windows on this particular PC.  I make extensive use 
> of the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
> The computer in this scenario does not have an actual touch screen.
> 
> Summary:
> My solution was to cancel the download session, then right-mouse click 
> on each of the problem apps which displayed a list of options 
> including one to show the app in the App Store.  Once there, I simply 
> clicked the download button for the app at which point it downloaded 
> properly.  Upon checking for updates, again, the problem app was no longer 
> listed.
> 
> NOTE 2:
> The reason I update my apps via iTunes on a desktop is because, as of 
> iOS 9.x, updated apps are no longer automatically copied from the iOS 
> device to the computer during sync sessions.
> 
> Steps:
> The scenario in iTunes for Windows goes something like the following:
> 
> 1.
> Open iTunes and go to the Update apps section.  A list/grid of all the 
> apps that have updates available should be displayed.  If not, then 
> click the Check for Updates button.
> 
> 2.
> Select Update All.
> 
> 3.
> As the apps are successfully updated, they will be removed from the 
> list/grid.
> 
> 4.
> If there is an app that cannot be updated for various reasons, a 
> dialog box will be displayed with a cursory explanation as to why the 
> download failed.
> At this point you can attempt to resume the download, at which point 
> it will be successful; if not, go to the next step.
> 
> 5.
> If any of the apps fail to download, iTunes will be placed into pause mode.
> Your only option at this point will be to attempt to resume the 
> download at which point failure will occur again.  The only way to get 
> out of this loop, at least, the only way I have discovered, is to close 
> iTunes.
> 
> 6.
> Re-open iTunes.  You should immediately be returned to 

RE: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-26 Thread M. Taylor
Hello Keith,

This new syncing protocol is by design, according to Apple, in an effort to 
increase security and other reasons.  

However, as a result of public backlash, such as when Apple removed the beloved 
Camera Roll, etc, Apple has been known to reverse itself, from time-to-time.  
Only time will tell.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kramlinger, Keith G., M.D.
Sent: Thursday, November 26, 2015 8:15 AM
To: 'viphone@googlegroups.com'
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Thanks again for this, Mark.

Is it known whether this inability to synch app from the device to the pc will 
be the future as well as the present, or is it something Apple is working on to 
fix something it broke?

Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Thursday, November 26, 2015 12:36 AM
To: viphone@googlegroups.com
Subject: RE: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Hello Ari,

In your scenario, you are absolutely correct.  However, if you invert the 
scenario, you will discover that the reverse affect is also true; said reversal 
being the following:

1.
You update to version 3.0 from version 2.9 on your iOS device.  Now, because 
you want to make certain that you have a backup copy of version 3.0, just in 
case a future release breaks access, you update to version 3.0 on your computer 
via the iTunes Update feature.  

2.
Now, you update to v3.1 on your iOS device.  Upon doing so, you discover that 
VoiceOver access has been compromised.  In this situation, you do not update 
your copy on the computer which is v3.0.  Instead, you delete v3.1 from your 
iOS device and copy the older version from your computer back to the iOS device.

As you can see, from the steps above, , you only update apps on your computer 
when you have confirmed that they work well on your iOS device.  Keep in mind 
that while you cannot copy an app from an iOS device to the computer, you can, 
however, copy an app from the computer to the iOS device.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Wednesday, November 25, 2015 8:13 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Wouldn't updating the app in iTunes just get you the inaccessible version, 
though? I mean, say there's version 3.0 of an app on your iPhone that works 
perfectly now, but the 3.1 update breaks it, and you heard about the problems, 
so you haven't updated the app yet, and don't plan to until the problems have 
been fixed. If you update the app in iTunes, won't you get the inaccessible 3.1 
version on your computer?


Thanks,
Ari

> On Nov 25, 2015, at 4:31 PM, M. Taylor  wrote:
> 
> Ari,
> 
> As of iOS 9.x, previously synchronized apps are no longer copied from an iOS 
> device to iTunes on a computer during sync sessions.
> 
> Therefore, if you have a VoiceOver accessible app on your iOS device, I 
> strongly recommend that you update the app in iTunes, should any future 
> updates break the iOS app.  My suggestion presumes that you would want the 
> most recent VoiceOver accessible version of an app stored on your computer.
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of englishride...@gmail.com
> Sent: Wednesday, November 25, 2015 3:07 PM
> To: viphone@googlegroups.com
> Subject: Re: A Quick Tip for Those Experiencing Any App Updating 
> Problems in iTunes
> 
> Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
> iOS 9 and syncing apps from your phone to the computer? What happens if you 
> update the app on your phone, then sync your phone to the computer, while 
> also doing a transfer purchases? I don't update certain apps often, in case 
> there are accessibility problems, so I like to keep a spare older copy in 
> another place on my computer. I also like to have apps that I do update on a 
> regular basis sync to the computer. Call me weird, but I don't like relying 
> on iCloud backups, because when you use them, they just pulled the latest 
> versions of apps from the app store. This is a problem if you have apps that 
> are no longer in the app store.
> 
> 
> Thanks,
> Ari
> 
>> On Nov 24, 2015, at 4:27 PM, M. Taylor  wrote:
>> 
>> Hello All,
>> 
>> I am cross-posting this to both the Mac Visionaries and v iPhone 
>> mailing list because I think the steps described below will apply to 
>> both the Windows and Mac versions of iTunes.
>> 
>> Today, in iTunes for Windows, I received a couple of download errors 
>> when attempting to update a couple of apps.  The errors, effectively 
>> stated, that the download URLs were 

RE: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-25 Thread M. Taylor
Hello Dave,

The reason to update an app in iTunes on your computer is to preserve a 
VoiceOver accessible version of the app should a subsequent update break the 
app on the iOS device.

Previously synchronized apps are no longer copied from an iOS device to iTunes 
on a computer during sync sessions.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Dave
Sent: Wednesday, November 25, 2015 2:03 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

why not just update your apps, through the update tab on your phone. I find it 
much easier!

-Original Message-
From: Monica Jones
Sent: Wednesday, November 25, 2015 9:11 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Goodness! I'll just continue to update through my phone. I don't care if 
they're on the computer or not; I'll just check my purchase history.


-Original Message-
From: M. Taylor
Sent: Tuesday, November 24, 2015 6:27 PM
To: viphone@googlegroups.com
Subject: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

Hello All,

I am cross-posting this to both the Mac Visionaries and v iPhone mailing list 
because I think the steps described below will apply to both the Windows and 
Mac versions of iTunes.

Today, in iTunes for Windows, I received a couple of download errors when 
attempting to update a couple of apps.  The errors, effectively stated, that 
the download URLs were invalid.

NOTE 1:
I use Jaws 16 for Windows on this particular PC.  I make extensive use of the 
Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
The computer in this scenario does not have an actual touch screen.

Summary:
My solution was to cancel the download session, then right-mouse click on each 
of the problem apps which displayed a list of options including one to show the 
app in the App Store.  Once there, I simply clicked the download button for the 
app at which point it downloaded properly.  Upon checking for updates, again, 
the problem app was no longer listed.

NOTE 2:
The reason I update my apps via iTunes on a desktop is because, as of iOS 9.x, 
updated apps are no longer automatically copied from the iOS device to the 
computer during sync sessions.

Steps:
The scenario in iTunes for Windows goes something like the following:

1.
Open iTunes and go to the Update apps section.  A list/grid of all the apps 
that have updates available should be displayed.  If not, then click the Check 
for Updates button.

2.
Select Update All.

3.
As the apps are successfully updated, they will be removed from the list/grid.

4.
If there is an app that cannot be updated for various reasons, a dialog box 
will be displayed with a cursory explanation as to why the download failed.
At this point you can attempt to resume the download, at which point it will be 
successful; if not, go to the next step.

5.
If any of the apps fail to download, iTunes will be placed into pause mode.
Your only option at this point will be to attempt to resume the download at 
which point failure will occur again.  The only way to get out of this loop, at 
least, the only way I have discovered, is to close iTunes.

6.
Re-open iTunes.  You should immediately be returned to the most recently viewed 
area of the application.  In this scenario, the Apps update area.

7.
At this point your update list/grid will only contain the apps that have failed 
to update.  Right-mouse click on each app.  From the resulting Shortcut list, 
select "Show in iTunes Store".

8.
Once the app is displayed in the iTunes Store, simply select the Download 
button.  Upon successful download, the app will no longer appear in the Apps 
Update area of iTunes.

Good Luck,

Mark


--
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
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Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
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If you have any questions or concerns about the 

RE: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-25 Thread M. Taylor
Ari,

As of iOS 9.x, previously synchronized apps are no longer copied from an iOS 
device to iTunes on a computer during sync sessions.

Therefore, if you have a VoiceOver accessible app on your iOS device, I 
strongly recommend that you update the app in iTunes, should any future updates 
break the iOS app.  My suggestion presumes that you would want the most recent 
VoiceOver accessible version of an app stored on your computer.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Wednesday, November 25, 2015 3:07 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
iOS 9 and syncing apps from your phone to the computer? What happens if you 
update the app on your phone, then sync your phone to the computer, while also 
doing a transfer purchases? I don't update certain apps often, in case there 
are accessibility problems, so I like to keep a spare older copy in another 
place on my computer. I also like to have apps that I do update on a regular 
basis sync to the computer. Call me weird, but I don't like relying on iCloud 
backups, because when you use them, they just pulled the latest versions of 
apps from the app store. This is a problem if you have apps that are no longer 
in the app store.


Thanks,
Ari

> On Nov 24, 2015, at 4:27 PM, M. Taylor  wrote:
> 
> Hello All,
> 
> I am cross-posting this to both the Mac Visionaries and v iPhone 
> mailing list because I think the steps described below will apply to 
> both the Windows and Mac versions of iTunes.
> 
> Today, in iTunes for Windows, I received a couple of download errors 
> when attempting to update a couple of apps.  The errors, effectively 
> stated, that the download URLs were invalid.
> 
> NOTE 1:
> I use Jaws 16 for Windows on this particular PC.  I make extensive use 
> of the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
> The computer in this scenario does not have an actual touch screen.
> 
> Summary:
> My solution was to cancel the download session, then right-mouse click 
> on each of the problem apps which displayed a list of options 
> including one to show the app in the App Store.  Once there, I simply 
> clicked the download button for the app at which point it downloaded 
> properly.  Upon checking for updates, again, the problem app was no longer 
> listed.
> 
> NOTE 2:
> The reason I update my apps via iTunes on a desktop is because, as of 
> iOS 9.x, updated apps are no longer automatically copied from the iOS 
> device to the computer during sync sessions.
> 
> Steps:
> The scenario in iTunes for Windows goes something like the following:
> 
> 1.
> Open iTunes and go to the Update apps section.  A list/grid of all the 
> apps that have updates available should be displayed.  If not, then 
> click the Check for Updates button.
> 
> 2.
> Select Update All.
> 
> 3.
> As the apps are successfully updated, they will be removed from the 
> list/grid.
> 
> 4.
> If there is an app that cannot be updated for various reasons, a 
> dialog box will be displayed with a cursory explanation as to why the 
> download failed.
> At this point you can attempt to resume the download, at which point 
> it will be successful; if not, go to the next step.
> 
> 5.
> If any of the apps fail to download, iTunes will be placed into pause mode.
> Your only option at this point will be to attempt to resume the 
> download at which point failure will occur again.  The only way to get 
> out of this loop, at least, the only way I have discovered, is to close 
> iTunes.
> 
> 6.
> Re-open iTunes.  You should immediately be returned to the most 
> recently viewed area of the application.  In this scenario, the Apps update 
> area.
> 
> 7.
> At this point your update list/grid will only contain the apps that 
> have failed to update.  Right-mouse click on each app.  From the 
> resulting Shortcut list, select "Show in iTunes Store".
> 
> 8.
> Once the app is displayed in the iTunes Store, simply select the 
> Download button.  Upon successful download, the app will no longer 
> appear in the Apps Update area of iTunes.
> 
> Good Luck,
> 
> Mark
> 
> 
> --
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.

Re: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-25 Thread englishrider91
Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
iOS 9 and syncing apps from your phone to the computer? What happens if you 
update the app on your phone, then sync your phone to the computer, while also 
doing a transfer purchases? I don't update certain apps often, in case there 
are accessibility problems, so I like to keep a spare older copy in another 
place on my computer. I also like to have apps that I do update on a regular 
basis sync to the computer. Call me weird, but I don't like relying on iCloud 
backups, because when you use them, they just pulled the latest versions of 
apps from the app store. This is a problem if you have apps that are no longer 
in the app store.


Thanks,
Ari

> On Nov 24, 2015, at 4:27 PM, M. Taylor  wrote:
> 
> Hello All,
> 
> I am cross-posting this to both the Mac Visionaries and v iPhone mailing
> list because I think the steps described below will apply to both the
> Windows and Mac versions of iTunes.
> 
> Today, in iTunes for Windows, I received a couple of download errors when
> attempting to update a couple of apps.  The errors, effectively stated, that
> the download URLs were invalid.  
> 
> NOTE 1:
> I use Jaws 16 for Windows on this particular PC.  I make extensive use of
> the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
> The computer in this scenario does not have an actual touch screen.
> 
> Summary:
> My solution was to cancel the download session, then right-mouse click on
> each of the problem apps which displayed a list of options including one to
> show the app in the App Store.  Once there, I simply clicked the download
> button for the app at which point it downloaded properly.  Upon checking for
> updates, again, the problem app was no longer listed.  
> 
> NOTE 2:
> The reason I update my apps via iTunes on a desktop is because, as of iOS
> 9.x, updated apps are no longer automatically copied from the iOS device to
> the computer during sync sessions.
> 
> Steps:
> The scenario in iTunes for Windows goes something like the following:
> 
> 1.
> Open iTunes and go to the Update apps section.  A list/grid of all the apps
> that have updates available should be displayed.  If not, then click the
> Check for Updates button.
> 
> 2.
> Select Update All.
> 
> 3.
> As the apps are successfully updated, they will be removed from the
> list/grid. 
> 
> 4.
> If there is an app that cannot be updated for various reasons, a dialog box
> will be displayed with a cursory explanation as to why the download failed.
> At this point you can attempt to resume the download, at which point it will
> be successful; if not, go to the next step.
> 
> 5.
> If any of the apps fail to download, iTunes will be placed into pause mode.
> Your only option at this point will be to attempt to resume the download at
> which point failure will occur again.  The only way to get out of this loop,
> at least, the only way I have discovered, is to close iTunes.  
> 
> 6.
> Re-open iTunes.  You should immediately be returned to the most recently
> viewed area of the application.  In this scenario, the Apps update area.
> 
> 7.
> At this point your update list/grid will only contain the apps that have
> failed to update.  Right-mouse click on each app.  From the resulting
> Shortcut list, select "Show in iTunes Store".  
> 
> 8.
> Once the app is displayed in the iTunes Store, simply select the Download
> button.  Upon successful download, the app will no longer appear in the Apps
> Update area of iTunes.
> 
> Good Luck,
> 
> Mark
> 
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at http://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

-- 
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
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can reach Cara at caraqu...@caraquinn.com

The archives for 

Re: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-25 Thread englishrider91
Wouldn't updating the app in iTunes just get you the inaccessible version, 
though? I mean, say there's version 3.0 of an app on your iPhone that works 
perfectly now, but the 3.1 update breaks it, and you heard about the problems, 
so you haven't updated the app yet, and don't plan to until the problems have 
been fixed. If you update the app in iTunes, won't you get the inaccessible 3.1 
version on your computer?


Thanks,
Ari

> On Nov 25, 2015, at 4:31 PM, M. Taylor  wrote:
> 
> Ari,
> 
> As of iOS 9.x, previously synchronized apps are no longer copied from an iOS 
> device to iTunes on a computer during sync sessions.
> 
> Therefore, if you have a VoiceOver accessible app on your iOS device, I 
> strongly recommend that you update the app in iTunes, should any future 
> updates break the iOS app.  My suggestion presumes that you would want the 
> most recent VoiceOver accessible version of an app stored on your computer.
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> englishride...@gmail.com
> Sent: Wednesday, November 25, 2015 3:07 PM
> To: viphone@googlegroups.com
> Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
> iTunes
> 
> Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
> iOS 9 and syncing apps from your phone to the computer? What happens if you 
> update the app on your phone, then sync your phone to the computer, while 
> also doing a transfer purchases? I don't update certain apps often, in case 
> there are accessibility problems, so I like to keep a spare older copy in 
> another place on my computer. I also like to have apps that I do update on a 
> regular basis sync to the computer. Call me weird, but I don't like relying 
> on iCloud backups, because when you use them, they just pulled the latest 
> versions of apps from the app store. This is a problem if you have apps that 
> are no longer in the app store.
> 
> 
> Thanks,
> Ari
> 
>> On Nov 24, 2015, at 4:27 PM, M. Taylor  wrote:
>> 
>> Hello All,
>> 
>> I am cross-posting this to both the Mac Visionaries and v iPhone 
>> mailing list because I think the steps described below will apply to 
>> both the Windows and Mac versions of iTunes.
>> 
>> Today, in iTunes for Windows, I received a couple of download errors 
>> when attempting to update a couple of apps.  The errors, effectively 
>> stated, that the download URLs were invalid.
>> 
>> NOTE 1:
>> I use Jaws 16 for Windows on this particular PC.  I make extensive use 
>> of the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
>> The computer in this scenario does not have an actual touch screen.
>> 
>> Summary:
>> My solution was to cancel the download session, then right-mouse click 
>> on each of the problem apps which displayed a list of options 
>> including one to show the app in the App Store.  Once there, I simply 
>> clicked the download button for the app at which point it downloaded 
>> properly.  Upon checking for updates, again, the problem app was no longer 
>> listed.
>> 
>> NOTE 2:
>> The reason I update my apps via iTunes on a desktop is because, as of 
>> iOS 9.x, updated apps are no longer automatically copied from the iOS 
>> device to the computer during sync sessions.
>> 
>> Steps:
>> The scenario in iTunes for Windows goes something like the following:
>> 
>> 1.
>> Open iTunes and go to the Update apps section.  A list/grid of all the 
>> apps that have updates available should be displayed.  If not, then 
>> click the Check for Updates button.
>> 
>> 2.
>> Select Update All.
>> 
>> 3.
>> As the apps are successfully updated, they will be removed from the 
>> list/grid.
>> 
>> 4.
>> If there is an app that cannot be updated for various reasons, a 
>> dialog box will be displayed with a cursory explanation as to why the 
>> download failed.
>> At this point you can attempt to resume the download, at which point 
>> it will be successful; if not, go to the next step.
>> 
>> 5.
>> If any of the apps fail to download, iTunes will be placed into pause mode.
>> Your only option at this point will be to attempt to resume the 
>> download at which point failure will occur again.  The only way to get 
>> out of this loop, at least, the only way I have discovered, is to close 
>> iTunes.
>> 
>> 6.
>> Re-open iTunes.  You should immediately be returned to the most 
>> recently viewed area of the application.  In this scenario, the Apps update 
>> area.
>> 
>> 7.
>> At this point your update list/grid will only contain the apps that 
>> have failed to update.  Right-mouse click on each app.  From the 
>> resulting Shortcut list, select "Show in iTunes Store".
>> 
>> 8.
>> Once the app is displayed in the iTunes Store, simply select the 
>> Download button.  Upon successful download, the app will no longer 
>> appear in the Apps Update area of iTunes.
>> 
>> Good Luck,
>> 
>> Mark
>> 

Re: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-25 Thread Dave
why not just update your apps, through the update tab on your phone. I find 
it much easier!


-Original Message- 
From: Monica Jones

Sent: Wednesday, November 25, 2015 9:11 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes


Goodness! I'll just continue to update through my phone. I don't care if
they're on the computer or not; I'll just check my purchase history.


-Original Message- 
From: M. Taylor

Sent: Tuesday, November 24, 2015 6:27 PM
To: viphone@googlegroups.com
Subject: A Quick Tip for Those Experiencing Any App Updating Problems in
iTunes

Hello All,

I am cross-posting this to both the Mac Visionaries and v iPhone mailing
list because I think the steps described below will apply to both the
Windows and Mac versions of iTunes.

Today, in iTunes for Windows, I received a couple of download errors when
attempting to update a couple of apps.  The errors, effectively stated, that
the download URLs were invalid.

NOTE 1:
I use Jaws 16 for Windows on this particular PC.  I make extensive use of
the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
The computer in this scenario does not have an actual touch screen.

Summary:
My solution was to cancel the download session, then right-mouse click on
each of the problem apps which displayed a list of options including one to
show the app in the App Store.  Once there, I simply clicked the download
button for the app at which point it downloaded properly.  Upon checking for
updates, again, the problem app was no longer listed.

NOTE 2:
The reason I update my apps via iTunes on a desktop is because, as of iOS
9.x, updated apps are no longer automatically copied from the iOS device to
the computer during sync sessions.

Steps:
The scenario in iTunes for Windows goes something like the following:

1.
Open iTunes and go to the Update apps section.  A list/grid of all the apps
that have updates available should be displayed.  If not, then click the
Check for Updates button.

2.
Select Update All.

3.
As the apps are successfully updated, they will be removed from the
list/grid.

4.
If there is an app that cannot be updated for various reasons, a dialog box
will be displayed with a cursory explanation as to why the download failed.
At this point you can attempt to resume the download, at which point it will
be successful; if not, go to the next step.

5.
If any of the apps fail to download, iTunes will be placed into pause mode.
Your only option at this point will be to attempt to resume the download at
which point failure will occur again.  The only way to get out of this loop,
at least, the only way I have discovered, is to close iTunes.

6.
Re-open iTunes.  You should immediately be returned to the most recently
viewed area of the application.  In this scenario, the Apps update area.

7.
At this point your update list/grid will only contain the apps that have
failed to update.  Right-mouse click on each app.  From the resulting
Shortcut list, select "Show in iTunes Store".

8.
Once the app is displayed in the iTunes Store, simply select the Download
button.  Upon successful download, the app will no longer appear in the Apps
Update area of iTunes.

Good Luck,

Mark


--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if
you feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn -
you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups

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Monni, the coffee gal
Twitter, @Monni52

Facebook, Monica Rose Jones

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Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
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The archives for this list can be searched at:
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Re: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-25 Thread Monica Jones
Goodness! I'll just continue to update through my phone. I don't care if 
they're on the computer or not; I'll just check my purchase history.



-Original Message- 
From: M. Taylor

Sent: Tuesday, November 24, 2015 6:27 PM
To: viphone@googlegroups.com
Subject: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes


Hello All,

I am cross-posting this to both the Mac Visionaries and v iPhone mailing
list because I think the steps described below will apply to both the
Windows and Mac versions of iTunes.

Today, in iTunes for Windows, I received a couple of download errors when
attempting to update a couple of apps.  The errors, effectively stated, that
the download URLs were invalid.

NOTE 1:
I use Jaws 16 for Windows on this particular PC.  I make extensive use of
the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
The computer in this scenario does not have an actual touch screen.

Summary:
My solution was to cancel the download session, then right-mouse click on
each of the problem apps which displayed a list of options including one to
show the app in the App Store.  Once there, I simply clicked the download
button for the app at which point it downloaded properly.  Upon checking for
updates, again, the problem app was no longer listed.

NOTE 2:
The reason I update my apps via iTunes on a desktop is because, as of iOS
9.x, updated apps are no longer automatically copied from the iOS device to
the computer during sync sessions.

Steps:
The scenario in iTunes for Windows goes something like the following:

1.
Open iTunes and go to the Update apps section.  A list/grid of all the apps
that have updates available should be displayed.  If not, then click the
Check for Updates button.

2.
Select Update All.

3.
As the apps are successfully updated, they will be removed from the
list/grid.

4.
If there is an app that cannot be updated for various reasons, a dialog box
will be displayed with a cursory explanation as to why the download failed.
At this point you can attempt to resume the download, at which point it will
be successful; if not, go to the next step.

5.
If any of the apps fail to download, iTunes will be placed into pause mode.
Your only option at this point will be to attempt to resume the download at
which point failure will occur again.  The only way to get out of this loop,
at least, the only way I have discovered, is to close iTunes.

6.
Re-open iTunes.  You should immediately be returned to the most recently
viewed area of the application.  In this scenario, the Apps update area.

7.
At this point your update list/grid will only contain the apps that have
failed to update.  Right-mouse click on each app.  From the resulting
Shortcut list, select "Show in iTunes Store".

8.
Once the app is displayed in the iTunes Store, simply select the Download
button.  Upon successful download, the app will no longer appear in the Apps
Update area of iTunes.

Good Luck,

Mark


--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.


Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
you can reach Cara at caraqu...@caraquinn.com


The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
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For more options, visit https://groups.google.com/d/optout.

Monni, the coffee gal
Twitter, @Monni52

Facebook, Monica Rose Jones 


--
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
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RE: A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

2015-11-25 Thread M. Taylor
Hello Ari,

In your scenario, you are absolutely correct.  However, if you invert the 
scenario, you will discover that the reverse affect is also true; said reversal 
being the following:

1.
You update to version 3.0 from version 2.9 on your iOS device.  Now, because 
you want to make certain that you have a backup copy of version 3.0, just in 
case a future release breaks access, you update to version 3.0 on your computer 
via the iTunes Update feature.  

2.
Now, you update to v3.1 on your iOS device.  Upon doing so, you discover that 
VoiceOver access has been compromised.  In this situation, you do not update 
your copy on the computer which is v3.0.  Instead, you delete v3.1 from your 
iOS device and copy the older version from your computer back to the iOS device.

As you can see, from the steps above, , you only update apps on your computer 
when you have confirmed that they work well on your iOS device.  Keep in mind 
that while you cannot copy an app from an iOS device to the computer, you can, 
however, copy an app from the computer to the iOS device.

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Wednesday, November 25, 2015 8:13 PM
To: viphone@googlegroups.com
Subject: Re: A Quick Tip for Those Experiencing Any App Updating Problems in 
iTunes

Wouldn't updating the app in iTunes just get you the inaccessible version, 
though? I mean, say there's version 3.0 of an app on your iPhone that works 
perfectly now, but the 3.1 update breaks it, and you heard about the problems, 
so you haven't updated the app yet, and don't plan to until the problems have 
been fixed. If you update the app in iTunes, won't you get the inaccessible 3.1 
version on your computer?


Thanks,
Ari

> On Nov 25, 2015, at 4:31 PM, M. Taylor  wrote:
> 
> Ari,
> 
> As of iOS 9.x, previously synchronized apps are no longer copied from an iOS 
> device to iTunes on a computer during sync sessions.
> 
> Therefore, if you have a VoiceOver accessible app on your iOS device, I 
> strongly recommend that you update the app in iTunes, should any future 
> updates break the iOS app.  My suggestion presumes that you would want the 
> most recent VoiceOver accessible version of an app stored on your computer.
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of englishride...@gmail.com
> Sent: Wednesday, November 25, 2015 3:07 PM
> To: viphone@googlegroups.com
> Subject: Re: A Quick Tip for Those Experiencing Any App Updating 
> Problems in iTunes
> 
> Mark, I'm a little bit confused. What's going on with iTunes 12.whatever and 
> iOS 9 and syncing apps from your phone to the computer? What happens if you 
> update the app on your phone, then sync your phone to the computer, while 
> also doing a transfer purchases? I don't update certain apps often, in case 
> there are accessibility problems, so I like to keep a spare older copy in 
> another place on my computer. I also like to have apps that I do update on a 
> regular basis sync to the computer. Call me weird, but I don't like relying 
> on iCloud backups, because when you use them, they just pulled the latest 
> versions of apps from the app store. This is a problem if you have apps that 
> are no longer in the app store.
> 
> 
> Thanks,
> Ari
> 
>> On Nov 24, 2015, at 4:27 PM, M. Taylor  wrote:
>> 
>> Hello All,
>> 
>> I am cross-posting this to both the Mac Visionaries and v iPhone 
>> mailing list because I think the steps described below will apply to 
>> both the Windows and Mac versions of iTunes.
>> 
>> Today, in iTunes for Windows, I received a couple of download errors 
>> when attempting to update a couple of apps.  The errors, effectively 
>> stated, that the download URLs were invalid.
>> 
>> NOTE 1:
>> I use Jaws 16 for Windows on this particular PC.  I make extensive 
>> use of the Jaws Touch Cursor to interact with both iTunes and the iTunes 
>> Store.
>> The computer in this scenario does not have an actual touch screen.
>> 
>> Summary:
>> My solution was to cancel the download session, then right-mouse 
>> click on each of the problem apps which displayed a list of options 
>> including one to show the app in the App Store.  Once there, I simply 
>> clicked the download button for the app at which point it downloaded 
>> properly.  Upon checking for updates, again, the problem app was no longer 
>> listed.
>> 
>> NOTE 2:
>> The reason I update my apps via iTunes on a desktop is because, as of 
>> iOS 9.x, updated apps are no longer automatically copied from the iOS 
>> device to the computer during sync sessions.
>> 
>> Steps:
>> The scenario in iTunes for Windows goes something like the following:
>> 
>> 1.
>> Open iTunes and go to the Update apps section.  A list/grid of all 
>> the apps that have updates available should be displayed.  If not, 
>> then click the