RE: VoiceOver volume problem

2016-08-24 Thread Chip Orange 
Thank you for your response.

 

Just wanted you and other to know, this was a known bug (not related to the 
play live option) in the Roger app.  It happens much less frequently with the 
latest version, but Roger still does cause my sound to change or diminish in 
volume; I tell Siri to go to Sound Settings, and this usually sets it back to 
normal, but it’s still a Roger problem.

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Lea W Langley
Sent: Tuesday, August 16, 2016 7:29 AM
To: viphone@googlegroups.com
Subject: Re: VoiceOver volume problem

 

Hi,
When you first open Roger if you flick to the right you will find a button that 
says play life if this button is on when your messages come in they will play 
automatically if it is turned off they will not play. In the description of the 
update under what's new this button is explained.
God bless,
Wren Langley


Sent from my iPhone


On Aug 14, 2016, at 2:20 AM, Caitlyn Furness <caitlyn.furn...@gmail.com> wrote:

I think it’s definitely Roger doing this somehow.

 

I will usually just double tap with two fingers, causing my chosen audio 
whatever to play(usually the book I am currently reading), wait for the book to 
come on, then two finger double tap again, and things are back to normal.

 

the other weird thing that’s happened since the new Roger update is that Roger 
messages will suddenly start playing, even if the app is closed, and even 
though I don’t have Roger in the notifications list.

 

I have written the app developers in hopes they will fix this issue!

 

Cait

 

On Aug 13, 2016, at 7:55 PM, Gordon <gor...@gordonradio.com> wrote:

 

One thing I can tell you about this volume issue is that I had to delete Roger 
from my Android phone because a recent Roger update caused the same issue 
you're describing with the volume. I never installed Roger on my iPhone, but 
the volume issue you're describing is exactly the same.  

 

On 8/13/2016 6:53 PM, Chip Orange wrote:

Hi all,

 

Lately I’ve been having a problem where the VoiceOver volume will suddenly drop 
to an inaudible level for no apparent reason.  If I go to the sounds settings 
it often will be restored to the proper level, and if I talk to Siri I find the 
standard sound level is not affected (that is, it’s fine).

 

Restarting VoiceOver and/or Restarting the phone does not cure the problem.

 

I think this began around 9.3.4, but I also received a new Roger update around 
the same time, so it could be either, or perhaps even some other update.

 

Are others noticing this, and do you have any ideas on what to do?  I did call 
Apple support, and they had me turn off VoiceOver and restart the phone, but 
this only solved the issue for a short time before it recurred.  They hinted 
that perhaps resetting all settings may help, but that people often complained 
about this as a debugging step (and I don’t know how to do it, and they never 
did tell me).

 

 

Thanks,

 

Chip

 

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Re: VoiceOver volume problem

2016-08-16 Thread Lea W Langley 
Hi,
When you first open Roger if you flick to the right you will find a button that 
says play life if this button is on when your messages come in they will play 
automatically if it is turned off they will not play. In the description of the 
update under what's new this button is explained.
God bless,
Wren Langley

Sent from my iPhone

> On Aug 14, 2016, at 2:20 AM, Caitlyn Furness  
> wrote:
> 
> I think it’s definitely Roger doing this somehow.
> 
> I will usually just double tap with two fingers, causing my chosen audio 
> whatever to play(usually the book I am currently reading), wait for the book 
> to come on, then two finger double tap again, and things are back to normal.
> 
> the other weird thing that’s happened since the new Roger update is that 
> Roger messages will suddenly start playing, even if the app is closed, and 
> even though I don’t have Roger in the notifications list.
> 
> I have written the app developers in hopes they will fix this issue!
> 
> Cait
> 
>> On Aug 13, 2016, at 7:55 PM, Gordon  wrote:
>> 
>> One thing I can tell you about this volume issue is that I had to delete 
>> Roger from my Android phone because a recent Roger update caused the same 
>> issue you're describing with the volume. I never installed Roger on my 
>> iPhone, but the volume issue you're describing is exactly the same.  
>> 
>> 
>>> On 8/13/2016 6:53 PM, Chip Orange wrote:
>>> Hi all,
>>>  
>>> Lately I’ve been having a problem where the VoiceOver volume will suddenly 
>>> drop to an inaudible level for no apparent reason.  If I go to the sounds 
>>> settings it often will be restored to the proper level, and if I talk to 
>>> Siri I find the standard sound level is not affected (that is, it’s fine).
>>>  
>>> Restarting VoiceOver and/or Restarting the phone does not cure the problem.
>>>  
>>> I think this began around 9.3.4, but I also received a new Roger update 
>>> around the same time, so it could be either, or perhaps even some other 
>>> update.
>>>  
>>> Are others noticing this, and do you have any ideas on what to do?  I did 
>>> call Apple support, and they had me turn off VoiceOver and restart the 
>>> phone, but this only solved the issue for a short time before it recurred.  
>>> They hinted that perhaps resetting all settings may help, but that people 
>>> often complained about this as a debugging step (and I don’t know how to do 
>>> it, and they never did tell me).
>>>  
>>>  
>>> Thanks,
>>>  
>>> Chip
>>>  
>>> -- 
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>>>  
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>>> you feel that a member's post is inappropriate, please contact the owners 
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>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
>>> you can reach Cara at caraqu...@caraquinn.com
>>>  
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>> 
>> 
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RE: VoiceOver volume problem

2016-08-15 Thread Chip Orange 
Yes, once I reported via email I received a response that an update should be 
available in a couple of days!!!

 

I have reported in the past via the voice option in “help”, and there I seemed 
to receive no response or action, so I definitely recommend the email support.

 

Now that I was sure it wasn’t hardware in my phone, I figured I could handle it 
until it was fixed.

 

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Andy Baracco
Sent: Monday, August 15, 2016 4:21 PM
To: viphone@googlegroups.com
Subject: Re: VoiceOver volume problem

 

Roger updates fairly frequently, so if this is reported, I’m sure he’ll work on 
it.

 

Andy

 

From: Chip Orange <mailto:lists3...@comcast.net>  

Sent: Monday, August 15, 2016 12:25 PM

To: viphone@googlegroups.com 

Subject: RE: VoiceOver volume problem

Yes, absolutely it was the Roger app at fault; as soon as I removed it the 
problem stopped happening.  I waited a day and reinstalled it, and the problem 
came right back.

 

I like Roger enough I may live with it, now that I know that there’s nothing 
wrong with my phone hardware.

 

Thanks,

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Ron
Sent: Sunday, August 14, 2016 8:19 PM
To: viphone@googlegroups.com
Subject: RE: VoiceOver volume problem

 

Hi,

 

Are you sure the volume drop is not because the sound has switched to the ear 
piece? I have had that problem and I can bring it back by asking Siri a 
question.  Are you, by any chance, using the Roger app.  That is the app that 
seems to cause the problem for me.   

 

Ron & Danvers

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, August 13, 2016 7:53 PM
To: viphone@googlegroups.com
Subject: VoiceOver volume problem

 

Hi all,

 

Lately I’ve been having a problem where the VoiceOver volume will suddenly drop 
to an inaudible level for no apparent reason.  If I go to the sounds settings 
it often will be restored to the proper level, and if I talk to Siri I find the 
standard sound level is not affected (that is, it’s fine).

 

Restarting VoiceOver and/or Restarting the phone does not cure the problem.

 

I think this began around 9.3.4, but I also received a new Roger update around 
the same time, so it could be either, or perhaps even some other update.

 

Are others noticing this, and do you have any ideas on what to do?  I did call 
Apple support, and they had me turn off VoiceOver and restart the phone, but 
this only solved the issue for a short time before it recurred.  They hinted 
that perhaps resetting all settings may help, but that people often complained 
about this as a debugging step (and I don’t know how to do it, and they never 
did tell me).

 

 

Thanks,

 

Chip

 

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Re: VoiceOver volume problem

2016-08-15 Thread Andy Baracco 
Roger updates fairly frequently, so if this is reported, I’m sure he’ll work on 
it.

Andy

From: Chip Orange 
Sent: Monday, August 15, 2016 12:25 PM
To: viphone@googlegroups.com 
Subject: RE: VoiceOver volume problem
Yes, absolutely it was the Roger app at fault; as soon as I removed it the 
problem stopped happening.  I waited a day and reinstalled it, and the problem 
came right back.

 

I like Roger enough I may live with it, now that I know that there’s nothing 
wrong with my phone hardware.

 

Thanks,

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Ron
Sent: Sunday, August 14, 2016 8:19 PM
To: viphone@googlegroups.com
Subject: RE: VoiceOver volume problem

 

Hi,

 

Are you sure the volume drop is not because the sound has switched to the ear 
piece? I have had that problem and I can bring it back by asking Siri a 
question.  Are you, by any chance, using the Roger app.  That is the app that 
seems to cause the problem for me.   

 

Ron & Danvers

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, August 13, 2016 7:53 PM
To: viphone@googlegroups.com
Subject: VoiceOver volume problem

 

Hi all,

 

Lately I’ve been having a problem where the VoiceOver volume will suddenly drop 
to an inaudible level for no apparent reason.  If I go to the sounds settings 
it often will be restored to the proper level, and if I talk to Siri I find the 
standard sound level is not affected (that is, it’s fine).

 

Restarting VoiceOver and/or Restarting the phone does not cure the problem.

 

I think this began around 9.3.4, but I also received a new Roger update around 
the same time, so it could be either, or perhaps even some other update.

 

Are others noticing this, and do you have any ideas on what to do?  I did call 
Apple support, and they had me turn off VoiceOver and restart the phone, but 
this only solved the issue for a short time before it recurred.  They hinted 
that perhaps resetting all settings may help, but that people often complained 
about this as a debugging step (and I don’t know how to do it, and they never 
did tell me).

 

 

Thanks,

 

Chip

 

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RE: VoiceOver volume problem

2016-08-15 Thread Chip Orange 
Yes, you’re right about the notifications problem; I allowed it to do some 
types of notifications, which stops the nag dialog, and then I go into a 
group’s settings and mute the notifications for that group (which you can only 
do for a week at a time, but this stops most of the constant notifications).

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Ron
Sent: Sunday, August 14, 2016 8:26 PM
To: viphone@googlegroups.com
Subject: RE: VoiceOver volume problem

 

Hi,

 

The fact that Roger switches to the ear piece from the speaker is not new with 
the last update.  It was doing it before the update.  They sure have a lot to 
work on in this app.  I also hate the fact that when I tell it I don’t want 
notifications, it asks me again every time I stop the microphone.  I should be 
able to turn off notifications and then not be bothered with a question every 
time I transmit a message.

This has been reported so, I guess we have to give them time to work on it.  
They should look at fixing what needs to be fixed before trying to bring in new 
features.  Creating a group and inviting people to it is not as easy as it 
could be.

 

Ron & Danvers

 

Ron & Danvers

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Shawn Krasniuk
Sent: Sunday, August 14, 2016 3:51 AM
To: viphone@googlegroups.com
Subject: Re: VoiceOver volume problem

 

Hi Kate. This is new in Roger. What you're describing is a new feature called 
live mode which behaves the way you described. It can be turned off in settings 
or find the settings button and flick right. Double tap on that and Roger will 
behave the way it did before the update. I like it on but I can see where it 
can get annoying especially in groups.

 

Shawn

Sent From My White MacBook

Facebook Username: Shawn Krasniuk

Twitter Handle: shawnk_aka_bbs

Skype username: bbstheblindrapper

Facetime: bbssh...@icloud.com

 

On Aug 14, 2016, at 2:20 AM, Caitlyn Furness <caitlyn.furn...@gmail.com> wrote:

 

I think it’s definitely Roger doing this somehow.

 

I will usually just double tap with two fingers, causing my chosen audio 
whatever to play(usually the book I am currently reading), wait for the book to 
come on, then two finger double tap again, and things are back to normal.

 

the other weird thing that’s happened since the new Roger update is that Roger 
messages will suddenly start playing, even if the app is closed, and even 
though I don’t have Roger in the notifications list.

 

I have written the app developers in hopes they will fix this issue!

 

Cait

 

On Aug 13, 2016, at 7:55 PM, Gordon <gor...@gordonradio.com> wrote:

 

One thing I can tell you about this volume issue is that I had to delete Roger 
from my Android phone because a recent Roger update caused the same issue 
you're describing with the volume. I never installed Roger on my iPhone, but 
the volume issue you're describing is exactly the same.  

 

On 8/13/2016 6:53 PM, Chip Orange wrote:

Hi all,

 

Lately I’ve been having a problem where the VoiceOver volume will suddenly drop 
to an inaudible level for no apparent reason.  If I go to the sounds settings 
it often will be restored to the proper level, and if I talk to Siri I find the 
standard sound level is not affected (that is, it’s fine).

 

Restarting VoiceOver and/or Restarting the phone does not cure the problem.

 

I think this began around 9.3.4, but I also received a new Roger update around 
the same time, so it could be either, or perhaps even some other update.

 

Are others noticing this, and do you have any ideas on what to do?  I did call 
Apple support, and they had me turn off VoiceOver and restart the phone, but 
this only solved the issue for a short time before it recurred.  They hinted 
that perhaps resetting all settings may help, but that people often complained 
about this as a debugging step (and I don’t know how to do it, and they never 
did tell me).

 

 

Thanks,

 

Chip

 

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RE: VoiceOver volume problem

2016-08-15 Thread Chip Orange 
Yes, absolutely it was the Roger app at fault; as soon as I removed it the 
problem stopped happening.  I waited a day and reinstalled it, and the problem 
came right back.

 

I like Roger enough I may live with it, now that I know that there’s nothing 
wrong with my phone hardware.

 

Thanks,

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Ron
Sent: Sunday, August 14, 2016 8:19 PM
To: viphone@googlegroups.com
Subject: RE: VoiceOver volume problem

 

Hi,

 

Are you sure the volume drop is not because the sound has switched to the ear 
piece? I have had that problem and I can bring it back by asking Siri a 
question.  Are you, by any chance, using the Roger app.  That is the app that 
seems to cause the problem for me.   

 

Ron & Danvers

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, August 13, 2016 7:53 PM
To: viphone@googlegroups.com
Subject: VoiceOver volume problem

 

Hi all,

 

Lately I’ve been having a problem where the VoiceOver volume will suddenly drop 
to an inaudible level for no apparent reason.  If I go to the sounds settings 
it often will be restored to the proper level, and if I talk to Siri I find the 
standard sound level is not affected (that is, it’s fine).

 

Restarting VoiceOver and/or Restarting the phone does not cure the problem.

 

I think this began around 9.3.4, but I also received a new Roger update around 
the same time, so it could be either, or perhaps even some other update.

 

Are others noticing this, and do you have any ideas on what to do?  I did call 
Apple support, and they had me turn off VoiceOver and restart the phone, but 
this only solved the issue for a short time before it recurred.  They hinted 
that perhaps resetting all settings may help, but that people often complained 
about this as a debugging step (and I don’t know how to do it, and they never 
did tell me).

 

 

Thanks,

 

Chip

 

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RE: VoiceOver volume problem

2016-08-14 Thread Ron 
Hi,

 

The fact that Roger switches to the ear piece from the speaker is not new with 
the last update.  It was doing it before the update.  They sure have a lot to 
work on in this app.  I also hate the fact that when I tell it I don’t want 
notifications, it asks me again every time I stop the microphone.  I should be 
able to turn off notifications and then not be bothered with a question every 
time I transmit a message.

This has been reported so, I guess we have to give them time to work on it.  
They should look at fixing what needs to be fixed before trying to bring in new 
features.  Creating a group and inviting people to it is not as easy as it 
could be.

 

Ron & Danvers

 

Ron & Danvers

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Shawn Krasniuk
Sent: Sunday, August 14, 2016 3:51 AM
To: viphone@googlegroups.com
Subject: Re: VoiceOver volume problem

 

Hi Kate. This is new in Roger. What you're describing is a new feature called 
live mode which behaves the way you described. It can be turned off in settings 
or find the settings button and flick right. Double tap on that and Roger will 
behave the way it did before the update. I like it on but I can see where it 
can get annoying especially in groups.

 

Shawn

Sent From My White MacBook

Facebook Username: Shawn Krasniuk

Twitter Handle: shawnk_aka_bbs

Skype username: bbstheblindrapper

Facetime: bbssh...@icloud.com <mailto:bbssh...@icloud.com> 

 

On Aug 14, 2016, at 2:20 AM, Caitlyn Furness <caitlyn.furn...@gmail.com 
<mailto:caitlyn.furn...@gmail.com> > wrote:

 

I think it’s definitely Roger doing this somehow.

 

I will usually just double tap with two fingers, causing my chosen audio 
whatever to play(usually the book I am currently reading), wait for the book to 
come on, then two finger double tap again, and things are back to normal.

 

the other weird thing that’s happened since the new Roger update is that Roger 
messages will suddenly start playing, even if the app is closed, and even 
though I don’t have Roger in the notifications list.

 

I have written the app developers in hopes they will fix this issue!

 

Cait

 

On Aug 13, 2016, at 7:55 PM, Gordon <gor...@gordonradio.com 
<mailto:gor...@gordonradio.com> > wrote:

 

One thing I can tell you about this volume issue is that I had to delete Roger 
from my Android phone because a recent Roger update caused the same issue 
you're describing with the volume. I never installed Roger on my iPhone, but 
the volume issue you're describing is exactly the same.  

 

On 8/13/2016 6:53 PM, Chip Orange wrote:

Hi all,

 

Lately I’ve been having a problem where the VoiceOver volume will suddenly drop 
to an inaudible level for no apparent reason.  If I go to the sounds settings 
it often will be restored to the proper level, and if I talk to Siri I find the 
standard sound level is not affected (that is, it’s fine).

 

Restarting VoiceOver and/or Restarting the phone does not cure the problem.

 

I think this began around 9.3.4, but I also received a new Roger update around 
the same time, so it could be either, or perhaps even some other update.

 

Are others noticing this, and do you have any ideas on what to do?  I did call 
Apple support, and they had me turn off VoiceOver and restart the phone, but 
this only solved the issue for a short time before it recurred.  They hinted 
that perhaps resetting all settings may help, but that people often complained 
about this as a debugging step (and I don’t know how to do it, and they never 
did tell me).

 

 

Thanks,

 

Chip

 

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RE: VoiceOver volume problem

2016-08-14 Thread Ron 
Hi,

 

Are you sure the volume drop is not because the sound has switched to the ear 
piece? I have had that problem and I can bring it back by asking Siri a 
question.  Are you, by any chance, using the Roger app.  That is the app that 
seems to cause the problem for me.   

 

Ron & Danvers

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, August 13, 2016 7:53 PM
To: viphone@googlegroups.com
Subject: VoiceOver volume problem

 

Hi all,

 

Lately I’ve been having a problem where the VoiceOver volume will suddenly drop 
to an inaudible level for no apparent reason.  If I go to the sounds settings 
it often will be restored to the proper level, and if I talk to Siri I find the 
standard sound level is not affected (that is, it’s fine).

 

Restarting VoiceOver and/or Restarting the phone does not cure the problem.

 

I think this began around 9.3.4, but I also received a new Roger update around 
the same time, so it could be either, or perhaps even some other update.

 

Are others noticing this, and do you have any ideas on what to do?  I did call 
Apple support, and they had me turn off VoiceOver and restart the phone, but 
this only solved the issue for a short time before it recurred.  They hinted 
that perhaps resetting all settings may help, but that people often complained 
about this as a debugging step (and I don’t know how to do it, and they never 
did tell me).

 

 

Thanks,

 

Chip

 

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RE: VoiceOver volume problem

2016-08-14 Thread Chip Orange 
Hi,

 

As for Roger messages suddenly playing, this is due to a new setting of theirs 
which they have placed on the main screen of Roger, not in its Settings area; 
it is called “Live play” or something similar.  It’s not a bug, but incredibly 
is designed to do this.

 

Chip

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Caitlyn Furness
Sent: Sunday, August 14, 2016 3:20 AM
To: viphone@googlegroups.com
Subject: Re: VoiceOver volume problem

 

I think it’s definitely Roger doing this somehow.

 

I will usually just double tap with two fingers, causing my chosen audio 
whatever to play(usually the book I am currently reading), wait for the book to 
come on, then two finger double tap again, and things are back to normal.

 

the other weird thing that’s happened since the new Roger update is that Roger 
messages will suddenly start playing, even if the app is closed, and even 
though I don’t have Roger in the notifications list.

 

I have written the app developers in hopes they will fix this issue!

 

Cait

 

On Aug 13, 2016, at 7:55 PM, Gordon <gor...@gordonradio.com> wrote:

 

One thing I can tell you about this volume issue is that I had to delete Roger 
from my Android phone because a recent Roger update caused the same issue 
you're describing with the volume. I never installed Roger on my iPhone, but 
the volume issue you're describing is exactly the same.  

 

On 8/13/2016 6:53 PM, Chip Orange wrote:

Hi all,

 

Lately I’ve been having a problem where the VoiceOver volume will suddenly drop 
to an inaudible level for no apparent reason.  If I go to the sounds settings 
it often will be restored to the proper level, and if I talk to Siri I find the 
standard sound level is not affected (that is, it’s fine).

 

Restarting VoiceOver and/or Restarting the phone does not cure the problem.

 

I think this began around 9.3.4, but I also received a new Roger update around 
the same time, so it could be either, or perhaps even some other update.

 

Are others noticing this, and do you have any ideas on what to do?  I did call 
Apple support, and they had me turn off VoiceOver and restart the phone, but 
this only solved the issue for a short time before it recurred.  They hinted 
that perhaps resetting all settings may help, but that people often complained 
about this as a debugging step (and I don’t know how to do it, and they never 
did tell me).

 

 

Thanks,

 

Chip

 

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Re: VoiceOver volume problem

2016-08-14 Thread Caitlyn Furness 
Oh, thanks so much!!

I can also see where it could be nice, but I am on an active group on there and 
it can get annoying, really fast!

thanks again!
Caitlyn

> On Aug 14, 2016, at 3:50 AM, Shawn Krasniuk  wrote:
> 
> Hi Kate. This is new in Roger. What you're describing is a new feature called 
> live mode which behaves the way you described. It can be turned off in 
> settings or find the settings button and flick right. Double tap on that and 
> Roger will behave the way it did before the update. I like it on but I can 
> see where it can get annoying especially in groups.
> 
> Shawn
> Sent From My White MacBook
> Facebook Username: Shawn Krasniuk
> Twitter Handle: shawnk_aka_bbs
> Skype username: bbstheblindrapper
> Facetime: bbssh...@icloud.com 
>> On Aug 14, 2016, at 2:20 AM, Caitlyn Furness > > wrote:
>> 
>> I think it’s definitely Roger doing this somehow.
>> 
>> I will usually just double tap with two fingers, causing my chosen audio 
>> whatever to play(usually the book I am currently reading), wait for the book 
>> to come on, then two finger double tap again, and things are back to normal.
>> 
>> the other weird thing that’s happened since the new Roger update is that 
>> Roger messages will suddenly start playing, even if the app is closed, and 
>> even though I don’t have Roger in the notifications list.
>> 
>> I have written the app developers in hopes they will fix this issue!
>> 
>> Cait
>> 
>>> On Aug 13, 2016, at 7:55 PM, Gordon >> > wrote:
>>> 
>>> One thing I can tell you about this volume issue is that I had to delete 
>>> Roger from my Android phone because a recent Roger update caused the same 
>>> issue you're describing with the volume. I never installed Roger on my 
>>> iPhone, but the volume issue you're describing is exactly the same.  
>>> 
>>> 
>>> On 8/13/2016 6:53 PM, Chip Orange wrote:
 Hi all,
  
 Lately I’ve been having a problem where the VoiceOver volume will suddenly 
 drop to an inaudible level for no apparent reason.  If I go to the sounds 
 settings it often will be restored to the proper level, and if I talk to 
 Siri I find the standard sound level is not affected (that is, it’s fine).
  
 Restarting VoiceOver and/or Restarting the phone does not cure the problem.
  
 I think this began around 9.3.4, but I also received a new Roger update 
 around the same time, so it could be either, or perhaps even some other 
 update.
  
 Are others noticing this, and do you have any ideas on what to do?  I did 
 call Apple support, and they had me turn off VoiceOver and restart the 
 phone, but this only solved the issue for a short time before it recurred. 
  They hinted that perhaps resetting all settings may help, but that people 
 often complained about this as a debugging step (and I don’t know how to 
 do it, and they never did tell me).
  
  
 Thanks,
  
 Chip
  
 -- 
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 list.
  
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Re: VoiceOver volume problem

2016-08-14 Thread Shawn Krasniuk 
Hi Kate. This is new in Roger. What you're describing is a new feature called 
live mode which behaves the way you described. It can be turned off in settings 
or find the settings button and flick right. Double tap on that and Roger will 
behave the way it did before the update. I like it on but I can see where it 
can get annoying especially in groups.

Shawn
Sent From My White MacBook
Facebook Username: Shawn Krasniuk
Twitter Handle: shawnk_aka_bbs
Skype username: bbstheblindrapper
Facetime: bbssh...@icloud.com

> On Aug 14, 2016, at 2:20 AM, Caitlyn Furness  
> wrote:
> 
> I think it’s definitely Roger doing this somehow.
> 
> I will usually just double tap with two fingers, causing my chosen audio 
> whatever to play(usually the book I am currently reading), wait for the book 
> to come on, then two finger double tap again, and things are back to normal.
> 
> the other weird thing that’s happened since the new Roger update is that 
> Roger messages will suddenly start playing, even if the app is closed, and 
> even though I don’t have Roger in the notifications list.
> 
> I have written the app developers in hopes they will fix this issue!
> 
> Cait
> 
>> On Aug 13, 2016, at 7:55 PM, Gordon > > wrote:
>> 
>> One thing I can tell you about this volume issue is that I had to delete 
>> Roger from my Android phone because a recent Roger update caused the same 
>> issue you're describing with the volume. I never installed Roger on my 
>> iPhone, but the volume issue you're describing is exactly the same.  
>> 
>> 
>> On 8/13/2016 6:53 PM, Chip Orange wrote:
>>> Hi all,
>>>  
>>> Lately I’ve been having a problem where the VoiceOver volume will suddenly 
>>> drop to an inaudible level for no apparent reason.  If I go to the sounds 
>>> settings it often will be restored to the proper level, and if I talk to 
>>> Siri I find the standard sound level is not affected (that is, it’s fine).
>>>  
>>> Restarting VoiceOver and/or Restarting the phone does not cure the problem.
>>>  
>>> I think this began around 9.3.4, but I also received a new Roger update 
>>> around the same time, so it could be either, or perhaps even some other 
>>> update.
>>>  
>>> Are others noticing this, and do you have any ideas on what to do?  I did 
>>> call Apple support, and they had me turn off VoiceOver and restart the 
>>> phone, but this only solved the issue for a short time before it recurred.  
>>> They hinted that perhaps resetting all settings may help, but that people 
>>> often complained about this as a debugging step (and I don’t know how to do 
>>> it, and they never did tell me).
>>>  
>>>  
>>> Thanks,
>>>  
>>> Chip
>>>  
>>> -- 
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Re: VoiceOver volume problem

2016-08-14 Thread Caitlyn Furness 
I think it’s definitely Roger doing this somehow.

I will usually just double tap with two fingers, causing my chosen audio 
whatever to play(usually the book I am currently reading), wait for the book to 
come on, then two finger double tap again, and things are back to normal.

the other weird thing that’s happened since the new Roger update is that Roger 
messages will suddenly start playing, even if the app is closed, and even 
though I don’t have Roger in the notifications list.

I have written the app developers in hopes they will fix this issue!

Cait

> On Aug 13, 2016, at 7:55 PM, Gordon  wrote:
> 
> One thing I can tell you about this volume issue is that I had to delete 
> Roger from my Android phone because a recent Roger update caused the same 
> issue you're describing with the volume. I never installed Roger on my 
> iPhone, but the volume issue you're describing is exactly the same.  
> 
> 
> On 8/13/2016 6:53 PM, Chip Orange wrote:
>> Hi all,
>>  
>> Lately I’ve been having a problem where the VoiceOver volume will suddenly 
>> drop to an inaudible level for no apparent reason.  If I go to the sounds 
>> settings it often will be restored to the proper level, and if I talk to 
>> Siri I find the standard sound level is not affected (that is, it’s fine).
>>  
>> Restarting VoiceOver and/or Restarting the phone does not cure the problem.
>>  
>> I think this began around 9.3.4, but I also received a new Roger update 
>> around the same time, so it could be either, or perhaps even some other 
>> update.
>>  
>> Are others noticing this, and do you have any ideas on what to do?  I did 
>> call Apple support, and they had me turn off VoiceOver and restart the 
>> phone, but this only solved the issue for a short time before it recurred.  
>> They hinted that perhaps resetting all settings may help, but that people 
>> often complained about this as a debugging step (and I don’t know how to do 
>> it, and they never did tell me).
>>  
>>  
>> Thanks,
>>  
>> Chip
>>  
>> -- 
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>> 
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RE: VoiceOver volume problem

2016-08-13 Thread Sieghard Weitzel 
Based on what Gordon described I would delete the Roger app and see if that 
resolved the issue. If it does then you know what the problem is/was and I 
guess the Roger developers have some fixing to do.

Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Chip Orange
Sent: Saturday, August 13, 2016 4:53 PM
To: viphone@googlegroups.com
Subject: VoiceOver volume problem

Hi all,

Lately I’ve been having a problem where the VoiceOver volume will suddenly drop 
to an inaudible level for no apparent reason.  If I go to the sounds settings 
it often will be restored to the proper level, and if I talk to Siri I find the 
standard sound level is not affected (that is, it’s fine).

Restarting VoiceOver and/or Restarting the phone does not cure the problem.

I think this began around 9.3.4, but I also received a new Roger update around 
the same time, so it could be either, or perhaps even some other update.

Are others noticing this, and do you have any ideas on what to do?  I did call 
Apple support, and they had me turn off VoiceOver and restart the phone, but 
this only solved the issue for a short time before it recurred.  They hinted 
that perhaps resetting all settings may help, but that people often complained 
about this as a debugging step (and I don’t know how to do it, and they never 
did tell me).


Thanks,

Chip

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Re: VoiceOver volume problem

2016-08-13 Thread Gordon 
One thing I can tell you about this volume issue is that I had to delete 
Roger from my Android phone because a recent Roger update caused the 
same issue you're describing with the volume. I never installed Roger on 
my iPhone, but the volume issue you're describing is exactly the same.



On 8/13/2016 6:53 PM, Chip Orange wrote:


Hi all,

Lately I’ve been having a problem where the VoiceOver volume will 
suddenly drop to an inaudible level for no apparent reason.  If I go 
to the sounds settings it often will be restored to the proper level, 
and if I talk to Siri I find the standard sound level is not affected 
(that is, it’s fine).


Restarting VoiceOver and/or Restarting the phone does not cure the 
problem.


I think this began around 9.3.4, but I also received a new Roger 
update around the same time, so it could be either, or perhaps even 
some other update.


Are others noticing this, and do you have any ideas on what to do?  I 
did call Apple support, and they had me turn off VoiceOver and restart 
the phone, but this only solved the issue for a short time before it 
recurred.  They hinted that perhaps resetting all settings may help, 
but that people often complained about this as a debugging step (and I 
don’t know how to do it, and they never did tell me).


Thanks,

Chip

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