Thank you for your response.
Just wanted you and other to know, this was a known bug (not related to the play live option) in the Roger app. It happens much less frequently with the latest version, but Roger still does cause my sound to change or diminish in volume; I tell Siri to go to Sound Settings, and this usually sets it back to normal, but it’s still a Roger problem. Chip From: [email protected] [mailto:[email protected]] On Behalf Of Lea W Langley Sent: Tuesday, August 16, 2016 7:29 AM To: [email protected] Subject: Re: VoiceOver volume problem Hi, When you first open Roger if you flick to the right you will find a button that says play life if this button is on when your messages come in they will play automatically if it is turned off they will not play. In the description of the update under what's new this button is explained. God bless, Wren Langley Sent from my iPhone On Aug 14, 2016, at 2:20 AM, Caitlyn Furness <[email protected]> wrote: I think it’s definitely Roger doing this somehow. I will usually just double tap with two fingers, causing my chosen audio whatever to play(usually the book I am currently reading), wait for the book to come on, then two finger double tap again, and things are back to normal. the other weird thing that’s happened since the new Roger update is that Roger messages will suddenly start playing, even if the app is closed, and even though I don’t have Roger in the notifications list. I have written the app developers in hopes they will fix this issue! Cait On Aug 13, 2016, at 7:55 PM, Gordon <[email protected]> wrote: One thing I can tell you about this volume issue is that I had to delete Roger from my Android phone because a recent Roger update caused the same issue you're describing with the volume. I never installed Roger on my iPhone, but the volume issue you're describing is exactly the same. On 8/13/2016 6:53 PM, Chip Orange wrote: Hi all, Lately I’ve been having a problem where the VoiceOver volume will suddenly drop to an inaudible level for no apparent reason. If I go to the sounds settings it often will be restored to the proper level, and if I talk to Siri I find the standard sound level is not affected (that is, it’s fine). Restarting VoiceOver and/or Restarting the phone does not cure the problem. I think this began around 9.3.4, but I also received a new Roger update around the same time, so it could be either, or perhaps even some other update. Are others noticing this, and do you have any ideas on what to do? I did call Apple support, and they had me turn off VoiceOver and restart the phone, but this only solved the issue for a short time before it recurred. They hinted that perhaps resetting all settings may help, but that people often complained about this as a debugging step (and I don’t know how to do it, and they never did tell me). 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