Re: Someone please help me, or I am going to pull my hair out!

[Kathy Metters]

Ditto! I've been there! For weeks my phone would not work properly. Voiceover 
stuck on everything I did. Receiving and sending phone calls became a 
nightmare. I found out by turning off Wi-Fi calling all of my problems were 
fixed. I am now able to enjoy my phone once again. I don't know what the 
problem is between voiceover and Wi-Fi calling, but something is certainly 
wrong. They do not work well together at all, at least not on my phone!

Katie Lady Sent from my iPhone

> On May 3, 2016, at 8:34 AM, Pinky <pink...@abe.midco.net> wrote:
> 
> Hi Sieghard,
> I have the Wi-Fi assist turned off. I would appreciate if you could provide 
> exactly where you went to do these other things that you talk about in 
> Background App Refresh was off for unimportant apps, turn off non-important 
> items under Privacy > Location Services > System, set up what should be 
> backed up in iCloud etc.).
> If you could tell a new user like myself and others where exactly you do 
> these other setting changes like where they are located and what things in 
> privacy you turn off. I know this may take you awhile to do this but I am 
> sure it would be greatly appreciated as I would like to be able to make sure 
> I have all this stuff turned off in the correct location and the correct 
> items on my new phone.
>  
> Ed
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Sieghard Weitzel
> Sent: Tuesday, May 03, 2016 9:02 AM
> To: viphone@googlegroups.com
> Subject: RE: Someone please help me, or I am going to pull my hair out!
>  
> Hi Terri,
>  
> First of all, if you are talking about an iOS update then it would not have 
> updated automatically in the middle of the night. iOS updates are 
> automatically downloaded to your phone if it is connected to WiFi and plugged 
> in, but they simply will not install unless you tap on two separate “I Agree” 
> buttons.
>  
> Anyhow, the 9.3.1 update is a good update and you shouldn’t have the issues 
> you are having. If hard rebooting and doing a Reset Network Settings does not 
> help I strongly recommend you spend the time it takes to do a full restore 
> preferably via iTunes and to then set up the phone as a new phone instead of 
> restoring a backup. Backups can also “backup” issues and when you restore the 
> issues can return. I recently restored a backup of my wife’s iPhone 6 to the 
> 6S she is now using and it seemed that the battery was not lasting as long as 
> it should. I ended up restoring via iTunes which essentially means you 
> reinstall iOS 9.3.1 and then set up the phone as a new phone which means all 
> you have on the phone are the Apple stock apps.
> Next I went through Settings and made sure everything was as it should be 
> (turn off Wi-Fi Assist in Cellular, make sure Background App Refresh was off 
> for unimportant apps, turn off non-important items under Privacy > Location 
> Services > System, set up what should be backed up in iCloud etc.).
> I next put about 15 apps she uses on a regular bases back on the phone (I 
> chose to do so via iTunes, but you can of course reinstall them via the App 
> Store and the Purchased apps area).
> After that I arranged the apps on the home screen the way I like which of 
> course was not how she liked it (women *sigh*).
> Then I set up again her email account, signed into all her other apps like 
> Facebook/Messenger, Google/Youtube, made sure the Sonos app was connected to 
> our Sonos music system and all that.
> Lastly I synced her music and ringtones back to the phone. She uses Dropbox 
> to backup her photos so nothing to worry there and now I installed OneDrive 
> on her phone since I bought Office 365 which gives each of us 1 Tb of online 
> storage so I turned off the automatic camera roll backup in Dropbox and 
> enabled it in OneDrive.
> In the end I probably spend about 3 to 4 hours doing all that and it paid 
> off. I unplugged her 6S yesterday morning and this morning, after basically 
> 24 hours, the battery is down to 60%. A 40% drop in 24 hours I think is 
> pretty good and it really seems to have made a difference.
>  
> I suggest you do the same. Depending on how many apps you have on the phone 
> doing a restore and setting up as a new phone can be a bit of a process, but 
> every so often I find it’s worth it.
>  
> A little tip, when you start an email and after you type in somebody’s email 
> address, try to tap the return button (you may have to do so twice). For me 
> this works like pressing the tab key on the computer and it takes me from the 
> “To” field to the subject field and puts focus there. After I type my subject 
> line I double tap the return key again and focus jumps into the message body 
> field 

Re: Someone please help me, or I am going to pull my hair out!

[Joseph Hudson]

T-Mobile's not the only company that says that Sprint also says the same thing.
Joseph Hudson
Email
jhud7...@gmail.com 
I device support
Telephone
2543007667
Skype
joseph.hudson89 facebook
https://www.facebook.com/joseph.hudson.9404 

Twitter
https://twitter.com/josephhudson89 

FaceTime/iMessage
jhud7...@yahoo.com 
> On May 3, 2016, at 2:41 AM, Dani Pagador  wrote:
> 
> Hi, Terri.
> If the issue is service-related e.g., you can't call in or out, then
> AT would help you. But if they're like TMobile, they'll tell you to
> take it to Apple if it's anything other than strictly phone related.
> 
> If your phone is still under warranty, it won't cost you anything to
> have Apple replace it.
> 
> HTH,
> Dani
> 
> On 5/2/16, Terri Stimmel  > wrote:
>> Hi William,
>> 
>> Thank you for the advice.
>> However, I have been doing the hard reboot, and I have been powering it
>> off. I can do this over and over again, and sometimes still have the issue.
>> It's like it just has to stop on its own. It's very strange! Thank you
>> again for the help.
>> 
>> Terri
>> 
>> On Tuesday, May 3, 2016, William Gallik  wrote:
>> 
>>> I realize that some on this list my strongly disagree with me, but I
>>> suggest you do a hard reboot of your iPhone. You do this by pushing down
>>> the home button and the power button at the same time. This will shut the
>>> phone down completely, allowing for complete reboot and Reinitiation of
>>> various aspects of the iOS software. I have done this several times since
>>> migrating to nine point whatever iOS. Hopefully this will help.
>>> 
>>> 
>>> 
>>> 
>>> - Bill 
>>> - Sent from "Bill's iPhone 6"
>>> 
>>> On May 3, 2016, at 1:53 AM, Terri Stimmel >> >> ');>> wrote:
>>> 
>>> Hi everyone,
>>> 
>>> I really hope someone can help me. I am at a loss as to what to do. It is
>>> really driving me crazy! I want to throw my phone in the river!
>>> I guess I would say this started happening a couple weeks ago. It was
>>> before I took the update. I did not want the update. It automatically
>>> updated in the middle of the night, which really pissed me off.
>>> Anyway, I have a 5S. It has worked well since I got it. I want to say
>>> that
>>> I got it in February, when I upgraded it for my for ass. I love the
>>> phone,
>>> and I have overall really enjoyed it. However, it is started freezing up
>>> a
>>> lot! I don't know why. It seems to do it out of the blue. It will do it
>>> if
>>> I am sitting here playing with it and it's not charging, and it would do
>>> it
>>> if I am playing with it, and it is charging. So that does not seem to
>>> make
>>> a difference. I am my farted boyfriend to take a look at it, and I turned
>>> off voiceover. He said when he tried to go to different amps, or just
>>> move
>>> the screen around, he had no problems. This really disappointed me,
>>> because
>>> I am guessing this must be an accessibility issue. But really I don't
>>> know.
>>> 
>>> For instance, just a few minutes ago I tried to write this email. It took
>>> me a while to get the name of the group in the from box, then I couldn't
>>> get into the subject box, no matter what I did. I had to reboot the phone
>>> three or four times power it down three or four different times, rebooted
>>> again after I powered it down, and right now it seems to be OK
>>> I even left it off for about 10 to 15 minutes, after one of the times I
>>> shut it down. But as soon as I turned it back on, and unlocked it, and
>>> started to go through my list of apps, it started doing that shit again.
>>> It
>>> won't let me swipe the screen. It is don't get frozen. But dinner will
>>> let
>>> me swipe, but it might not open the app.
>>> 
>>> I feel like I am on a roller coaster ride with this thing. I don't know
>>> what to do about it. I don't know if I should go to AT, or if I should
>>> go
>>> to the Apple Store? Or I don't know if there is a thick that I can do for
>>> it at home. I am really hoping there is, because I can forward to really
>>> spend any money on it. I feel very frustrated! I wanted to throw that
>>> thing! I want to smash it! But deep down not really, because it's my main
>>> mode of doing things, and my main piece of accessibility. Well I do have
>>> a
>>> laptop. But I use my phone a heck of a lot! Does anyone have any idea as
>>> to
>>> what could be going on?
>>> Why is the rebooting affect not working?
>>> Why is turning it off and on not working? Has anyone else seen this
>>> issue?
>>> How do I take care of it? I seriously I'm going to start pulling my hair
>>> out! Any help with this issue would be so very much appreciated! You
>>> would
>>> become my new best friend. LOL!
>>> 

Re: Someone please help me, or I am going to pull my hair out!

[Joseph Hudson]

Hello Terry, first of all calm down and chill out it's can be okay. You're not 
the first person to have this problem today. On an app called vote around 
somebody was describing the same similar issue. Except the only thing that they 
have going on was once the phone downtown to 20%, it will start randomly 
calling people. So yes definitely I recommend visiting an apple store, and as 
long as your phone is under warranty care meaning AppleCare they show take care 
of the issue. For no charge. If you need any other assistance feel free to give 
me a shout.
Joseph Hudson
Email
jhud7...@gmail.com 
I device support
Telephone
2543007667
Skype
joseph.hudson89 facebook
https://www.facebook.com/joseph.hudson.9404 

Twitter
https://twitter.com/josephhudson89 

FaceTime/iMessage
jhud7...@yahoo.com 
> On May 3, 2016, at 1:53 AM, Terri Stimmel  wrote:
> 
> Hi everyone,
> 
> I really hope someone can help me. I am at a loss as to what to do. It is 
> really driving me crazy! I want to throw my phone in the river!
> I guess I would say this started happening a couple weeks ago. It was before 
> I took the update. I did not want the update. It automatically updated in the 
> middle of the night, which really pissed me off.
> Anyway, I have a 5S. It has worked well since I got it. I want to say that I 
> got it in February, when I upgraded it for my for ass. I love the phone, and 
> I have overall really enjoyed it. However, it is started freezing up a lot! I 
> don't know why. It seems to do it out of the blue. It will do it if I am 
> sitting here playing with it and it's not charging, and it would do it if I 
> am playing with it, and it is charging. So that does not seem to make a 
> difference. I am my farted boyfriend to take a look at it, and I turned off 
> voiceover. He said when he tried to go to different amps, or just move the 
> screen around, he had no problems. This really disappointed me, because I am 
> guessing this must be an accessibility issue. But really I don't know.
> 
> For instance, just a few minutes ago I tried to write this email. It took me 
> a while to get the name of the group in the from box, then I couldn't get 
> into the subject box, no matter what I did. I had to reboot the phone three 
> or four times power it down three or four different times, rebooted again 
> after I powered it down, and right now it seems to be OK
> I even left it off for about 10 to 15 minutes, after one of the times I shut 
> it down. But as soon as I turned it back on, and unlocked it, and started to 
> go through my list of apps, it started doing that shit again. It won't let me 
> swipe the screen. It is don't get frozen. But dinner will let me swipe, but 
> it might not open the app.
> 
> I feel like I am on a roller coaster ride with this thing. I don't know what 
> to do about it. I don't know if I should go to AT, or if I should go to the 
> Apple Store? Or I don't know if there is a thick that I can do for it at 
> home. I am really hoping there is, because I can forward to really spend any 
> money on it. I feel very frustrated! I wanted to throw that thing! I want to 
> smash it! But deep down not really, because it's my main mode of doing 
> things, and my main piece of accessibility. Well I do have a laptop. But I 
> use my phone a heck of a lot! Does anyone have any idea as to what could be 
> going on?
> Why is the rebooting affect not working?
> Why is turning it off and on not working? Has anyone else seen this issue?
> How do I take care of it? I seriously I'm going to start pulling my hair out! 
> Any help with this issue would be so very much appreciated! You would become 
> my new best friend. LOL!
> 
> Thank you so much!
> 
> Terri
> 
> -- 
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Re: Someone please help me, or I am going to pull my hair out!

[Christopher Chaltain]

You can have an IOS upgrade installed over night. I think you double tap 
on the install later button and then as you said, you'll need to accept 
the license agreement, but then IOS will install itself overnight. I'm 
not sure, but maybe something like this happened in this case. Here's an 
article that talks about this new feature in IOS 9: 
http://neurogadget.com/2015/08/18/ios-9-update-devices-automatically-overnight/12838




On 03/05/16 09:01, Sieghard Weitzel wrote:

Hi Terri,

First of all, if you are talking about an iOS update then it would not
have updated automatically in the middle of the night. iOS updates are
automatically downloaded to your phone if it is connected to WiFi and
plugged in, but they simply will not install unless you tap on two
separate “I Agree” buttons.

Anyhow, the 9.3.1 update is a good update and you shouldn’t have the
issues you are having. If hard rebooting and doing a Reset Network
Settings does not help I strongly recommend you spend the time it takes
to do a full restore preferably via iTunes and to then set up the phone
as a new phone instead of restoring a backup. Backups can also “backup”
issues and when you restore the issues can return. I recently restored a
backup of my wife’s iPhone 6 to the 6S she is now using and it seemed
that the battery was not lasting as long as it should. I ended up
restoring via iTunes which essentially means you reinstall iOS 9.3.1 and
then set up the phone as a new phone which means all you have on the
phone are the Apple stock apps.

Next I went through Settings and made sure everything was as it should
be (turn off Wi-Fi Assist in Cellular, make sure Background App Refresh
was off for unimportant apps, turn off non-important items under Privacy
 > Location Services > System, set up what should be backed up in iCloud
etc.).

I next put about 15 apps she uses on a regular bases back on the phone
(I chose to do so via iTunes, but you can of course reinstall them via
the App Store and the Purchased apps area).

After that I arranged the apps on the home screen the way I like which
of course was not how she liked it (women **sigh**).

Then I set up again her email account, signed into all her other apps
like Facebook/Messenger, Google/Youtube, made sure the Sonos app was
connected to our Sonos music system and all that.

Lastly I synced her music and ringtones back to the phone. She uses
Dropbox to backup her photos so nothing to worry there and now I
installed OneDrive on her phone since I bought Office 365 which gives
each of us 1 Tb of online storage so I turned off the automatic camera
roll backup in Dropbox and enabled it in OneDrive.

In the end I probably spend about 3 to 4 hours doing all that and it
paid off. I unplugged her 6S yesterday morning and this morning, after
basically 24 hours, the battery is down to 60%. A 40% drop in 24 hours I
think is pretty good and it really seems to have made a difference.

I suggest you do the same. Depending on how many apps you have on the
phone doing a restore and setting up as a new phone can be a bit of a
process, but every so often I find it’s worth it.

A little tip, when you start an email and after you type in somebody’s
email address, try to tap the return button (you may have to do so
twice). For me this works like pressing the tab key on the computer and
it takes me from the “To” field to the subject field and puts focus
there. After I type my subject line I double tap the return key again
and focus jumps into the message body field where I can start to type my
message or start dictating it by doing a 2-finger double tap.

And one last piece of advice: whenever an iOS update is available, make
sure before you do the update that you empty your app switcher and, as a
minimum, reboot the phone. I always do a Reset Network Settings before
any iOS update and while this requires me to re-enter my Wi-Fi passwords
for my home and work, I find it can avoid potential issues.

Best regards,

Sieghard

*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On
Behalf Of *Terri Stimmel
*Sent:* Monday, May 2, 2016 11:53 PM
*To:* viphone@googlegroups.com
*Subject:* Someone please help me, or I am going to pull my hair out!

Hi everyone,

I really hope someone can help me. I am at a loss as to what to do. It
is really driving me crazy! I want to throw my phone in the river!
I guess I would say this started happening a couple weeks ago. It was
before I took the update. I did not want the update. It automatically
updated in the middle of the night, which really pissed me off.
Anyway, I have a 5S. It has worked well since I got it. I want to say
that I got it in February, when I upgraded it for my for ass. I love the
phone, and I have overall really enjoyed it. However, it is started
freezing up a lot! I don't know why. It seems to do it out of the blue.
It will do it if I am sitting here playing with it and it's not
charging, and it would do it if I am p

RE: Someone please help me, or I am going to pull my hair out!

[Sieghard Weitzel]

Hi Ed,

What somebody wants to turn off or keep on is personal preference. As for 
“where” I already said that. Background app refresh is its own item in Settings 
> General and system related location services are, as I said, under Settings > 
Privacy > Location Services > System (that is almost at the very bottom of 
location services).
Here you have things like automatic time zone which I don’t feel is necessary, 
if anything I may turn it on briefly if I am travelling across time zones and 
the time doesn’t seem to set itself correctly, but usually it does anyways 
based on cell towers. Also things like traffic I don’t feel I eed or nearby 
locations etc. Most of the system related location services I turn off except 
maybe compass calibration or distance tracking or whatever it is called. Alsom 
most is pretty self-explanatory.

As for background app refresh, I turn everything off except maybe those that 
are important to me like Parcel, Facebook, Messenger, Skype etc. Again, it’s 
personal preference, but even if you turned off background app refresh 
altogether it may not make it much of a worse experience for many users. How 
much battery it actually saves I don’t know, it just says turning off some of 
this “may save battery life”.

iCloud is the same thing. If you never take photos having iCloud Library turned 
on for photos or turning on Photostream may not be important. I use OneDrive to 
back up my photos so it’s not important to me and it would only result in 
photos getting uploaded to two cloud services which of course may use more of 
my data if I am not on WiFi when I take a picture. I suggest you just go 
through the options and decide what seems important for how you use your 
device, there is no right or wrong or a particular set of settings that works 
for everybody.


Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Pinky
Sent: Tuesday, May 3, 2016 8:35 AM
To: viphone@googlegroups.com
Subject: RE: Someone please help me, or I am going to pull my hair out!

Hi Sieghard,
I have the Wi-Fi assist turned off. I would appreciate if you could provide 
exactly where you went to do these other things that you talk about in 
Background App Refresh was off for unimportant apps, turn off non-important 
items under Privacy > Location Services > System, set up what should be backed 
up in iCloud etc.).
If you could tell a new user like myself and others where exactly you do these 
other setting changes like where they are located and what things in privacy 
you turn off. I know this may take you awhile to do this but I am sure it would 
be greatly appreciated as I would like to be able to make sure I have all this 
stuff turned off in the correct location and the correct items on my new phone.

Ed

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel
Sent: Tuesday, May 03, 2016 9:02 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Someone please help me, or I am going to pull my hair out!

Hi Terri,

First of all, if you are talking about an iOS update then it would not have 
updated automatically in the middle of the night. iOS updates are automatically 
downloaded to your phone if it is connected to WiFi and plugged in, but they 
simply will not install unless you tap on two separate “I Agree” buttons.

Anyhow, the 9.3.1 update is a good update and you shouldn’t have the issues you 
are having. If hard rebooting and doing a Reset Network Settings does not help 
I strongly recommend you spend the time it takes to do a full restore 
preferably via iTunes and to then set up the phone as a new phone instead of 
restoring a backup. Backups can also “backup” issues and when you restore the 
issues can return. I recently restored a backup of my wife’s iPhone 6 to the 6S 
she is now using and it seemed that the battery was not lasting as long as it 
should. I ended up restoring via iTunes which essentially means you reinstall 
iOS 9.3.1 and then set up the phone as a new phone which means all you have on 
the phone are the Apple stock apps.
Next I went through Settings and made sure everything was as it should be (turn 
off Wi-Fi Assist in Cellular, make sure Background App Refresh was off for 
unimportant apps, turn off non-important items under Privacy > Location 
Services > System, set up what should be backed up in iCloud etc.).
I next put about 15 apps she uses on a regular bases back on the phone (I chose 
to do so via iTunes, but you can of course reinstall them via the App Store and 
the Purchased apps area).
After that I arranged the apps on the home screen the way I like which of 
course was not how she liked it (women *sigh*).
Then I set up again her email account, signed into all her other apps like 
Facebook/Messenger, Google/Youtube, made sure the Sonos app was connected to 
our Sonos music system and

RE: Someone please help me, or I am going to pull my hair out!

[Pinky]

Hi Sieghard,

I have the Wi-Fi assist turned off. I would appreciate if you could provide 
exactly where you went to do these other things that you talk about in 
Background App Refresh was off for unimportant apps, turn off non-important 
items under Privacy > Location Services > System, set up what should be backed 
up in iCloud etc.).

If you could tell a new user like myself and others where exactly you do these 
other setting changes like where they are located and what things in privacy 
you turn off. I know this may take you awhile to do this but I am sure it would 
be greatly appreciated as I would like to be able to make sure I have all this 
stuff turned off in the correct location and the correct items on my new phone.

 

Ed

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Tuesday, May 03, 2016 9:02 AM
To: viphone@googlegroups.com
Subject: RE: Someone please help me, or I am going to pull my hair out!

 

Hi Terri,

 

First of all, if you are talking about an iOS update then it would not have 
updated automatically in the middle of the night. iOS updates are automatically 
downloaded to your phone if it is connected to WiFi and plugged in, but they 
simply will not install unless you tap on two separate “I Agree” buttons.

 

Anyhow, the 9.3.1 update is a good update and you shouldn’t have the issues you 
are having. If hard rebooting and doing a Reset Network Settings does not help 
I strongly recommend you spend the time it takes to do a full restore 
preferably via iTunes and to then set up the phone as a new phone instead of 
restoring a backup. Backups can also “backup” issues and when you restore the 
issues can return. I recently restored a backup of my wife’s iPhone 6 to the 6S 
she is now using and it seemed that the battery was not lasting as long as it 
should. I ended up restoring via iTunes which essentially means you reinstall 
iOS 9.3.1 and then set up the phone as a new phone which means all you have on 
the phone are the Apple stock apps.

Next I went through Settings and made sure everything was as it should be (turn 
off Wi-Fi Assist in Cellular, make sure Background App Refresh was off for 
unimportant apps, turn off non-important items under Privacy > Location 
Services > System, set up what should be backed up in iCloud etc.).

I next put about 15 apps she uses on a regular bases back on the phone (I chose 
to do so via iTunes, but you can of course reinstall them via the App Store and 
the Purchased apps area).

After that I arranged the apps on the home screen the way I like which of 
course was not how she liked it (women *sigh*).

Then I set up again her email account, signed into all her other apps like 
Facebook/Messenger, Google/Youtube, made sure the Sonos app was connected to 
our Sonos music system and all that.

Lastly I synced her music and ringtones back to the phone. She uses Dropbox to 
backup her photos so nothing to worry there and now I installed OneDrive on her 
phone since I bought Office 365 which gives each of us 1 Tb of online storage 
so I turned off the automatic camera roll backup in Dropbox and enabled it in 
OneDrive.

In the end I probably spend about 3 to 4 hours doing all that and it paid off. 
I unplugged her 6S yesterday morning and this morning, after basically 24 
hours, the battery is down to 60%. A 40% drop in 24 hours I think is pretty 
good and it really seems to have made a difference.

 

I suggest you do the same. Depending on how many apps you have on the phone 
doing a restore and setting up as a new phone can be a bit of a process, but 
every so often I find it’s worth it.

 

A little tip, when you start an email and after you type in somebody’s email 
address, try to tap the return button (you may have to do so twice). For me 
this works like pressing the tab key on the computer and it takes me from the 
“To” field to the subject field and puts focus there. After I type my subject 
line I double tap the return key again and focus jumps into the message body 
field where I can start to type my message or start dictating it by doing a 
2-finger double tap.

 

And one last piece of advice: whenever an iOS update is available, make sure 
before you do the update that you empty your app switcher and, as a minimum, 
reboot the phone. I always do a Reset Network Settings before any iOS update 
and while this requires me to re-enter my Wi-Fi passwords for my home and work, 
I find it can avoid potential issues.

 

 

Best regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Terri Stimmel
Sent: Monday, May 2, 2016 11:53 PM
To: viphone@googlegroups.com
Subject: Someone please help me, or I am going to pull my hair out!

 

Hi everyone,

I really hope someone can help me. I am at a loss as to what to do. It is 
really driving me crazy! I want to throw my phone in the river!
I guess I would say this started happen

RE: Someone please help me, or I am going to pull my hair out!

[Sieghard Weitzel]

Hi Terri,

First of all, if you are talking about an iOS update then it would not have 
updated automatically in the middle of the night. iOS updates are automatically 
downloaded to your phone if it is connected to WiFi and plugged in, but they 
simply will not install unless you tap on two separate “I Agree” buttons.

Anyhow, the 9.3.1 update is a good update and you shouldn’t have the issues you 
are having. If hard rebooting and doing a Reset Network Settings does not help 
I strongly recommend you spend the time it takes to do a full restore 
preferably via iTunes and to then set up the phone as a new phone instead of 
restoring a backup. Backups can also “backup” issues and when you restore the 
issues can return. I recently restored a backup of my wife’s iPhone 6 to the 6S 
she is now using and it seemed that the battery was not lasting as long as it 
should. I ended up restoring via iTunes which essentially means you reinstall 
iOS 9.3.1 and then set up the phone as a new phone which means all you have on 
the phone are the Apple stock apps.
Next I went through Settings and made sure everything was as it should be (turn 
off Wi-Fi Assist in Cellular, make sure Background App Refresh was off for 
unimportant apps, turn off non-important items under Privacy > Location 
Services > System, set up what should be backed up in iCloud etc.).
I next put about 15 apps she uses on a regular bases back on the phone (I chose 
to do so via iTunes, but you can of course reinstall them via the App Store and 
the Purchased apps area).
After that I arranged the apps on the home screen the way I like which of 
course was not how she liked it (women *sigh*).
Then I set up again her email account, signed into all her other apps like 
Facebook/Messenger, Google/Youtube, made sure the Sonos app was connected to 
our Sonos music system and all that.
Lastly I synced her music and ringtones back to the phone. She uses Dropbox to 
backup her photos so nothing to worry there and now I installed OneDrive on her 
phone since I bought Office 365 which gives each of us 1 Tb of online storage 
so I turned off the automatic camera roll backup in Dropbox and enabled it in 
OneDrive.
In the end I probably spend about 3 to 4 hours doing all that and it paid off. 
I unplugged her 6S yesterday morning and this morning, after basically 24 
hours, the battery is down to 60%. A 40% drop in 24 hours I think is pretty 
good and it really seems to have made a difference.

I suggest you do the same. Depending on how many apps you have on the phone 
doing a restore and setting up as a new phone can be a bit of a process, but 
every so often I find it’s worth it.

A little tip, when you start an email and after you type in somebody’s email 
address, try to tap the return button (you may have to do so twice). For me 
this works like pressing the tab key on the computer and it takes me from the 
“To” field to the subject field and puts focus there. After I type my subject 
line I double tap the return key again and focus jumps into the message body 
field where I can start to type my message or start dictating it by doing a 
2-finger double tap.

And one last piece of advice: whenever an iOS update is available, make sure 
before you do the update that you empty your app switcher and, as a minimum, 
reboot the phone. I always do a Reset Network Settings before any iOS update 
and while this requires me to re-enter my Wi-Fi passwords for my home and work, 
I find it can avoid potential issues.


Best regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Terri Stimmel
Sent: Monday, May 2, 2016 11:53 PM
To: viphone@googlegroups.com
Subject: Someone please help me, or I am going to pull my hair out!

Hi everyone,

I really hope someone can help me. I am at a loss as to what to do. It is 
really driving me crazy! I want to throw my phone in the river!
I guess I would say this started happening a couple weeks ago. It was before I 
took the update. I did not want the update. It automatically updated in the 
middle of the night, which really pissed me off.
Anyway, I have a 5S. It has worked well since I got it. I want to say that I 
got it in February, when I upgraded it for my for ass. I love the phone, and I 
have overall really enjoyed it. However, it is started freezing up a lot! I 
don't know why. It seems to do it out of the blue. It will do it if I am 
sitting here playing with it and it's not charging, and it would do it if I am 
playing with it, and it is charging. So that does not seem to make a 
difference. I am my farted boyfriend to take a look at it, and I turned off 
voiceover. He said when he tried to go to different amps, or just move the 
screen around, he had no problems. This really disappointed me, because I am 
guessing this must be an accessibility issue. But really I don't know.

For instance, just a few minutes ago I tried to write this email. It took me a 
while to get th

Re: Someone please help me, or I am going to pull my hair out!

[Gerardo Corripio]

Have you tried restorimg to factory values? To if restored it continues acting 
up, naybe indeed the phone is the problem? Keep us posted how things turn out!

Gera
Enviado desde mi iPhone 4S

> El 03/05/2016, a las 2:03 a.m., Terri Stimmel  
> escribió:
> 
> Hi William,
> 
> Thank you for the advice.
> However, I have been doing the hard reboot, and I have been powering it off. 
> I can do this over and over again, and sometimes still have the issue. It's 
> like it just has to stop on its own. It's very strange! Thank you again for 
> the help.
> 
> Terri
> 
>> On Tuesday, May 3, 2016, William Gallik  wrote:
>> I realize that some on this list my strongly disagree with me, but I suggest 
>> you do a hard reboot of your iPhone. You do this by pushing down the home 
>> button and the power button at the same time. This will shut the phone down 
>> completely, allowing for complete reboot and Reinitiation of various aspects 
>> of the iOS software. I have done this several times since migrating to nine 
>> point whatever iOS. Hopefully this will help.
>> 
>> 
>> 
>> 
>> - Bill 
>> - Sent from "Bill's iPhone 6"
>> 
>>> On May 3, 2016, at 1:53 AM, Terri Stimmel  wrote:
>>> 
>>> Hi everyone,
>>> 
>>> I really hope someone can help me. I am at a loss as to what to do. It is 
>>> really driving me crazy! I want to throw my phone in the river!
>>> I guess I would say this started happening a couple weeks ago. It was 
>>> before I took the update. I did not want the update. It automatically 
>>> updated in the middle of the night, which really pissed me off.
>>> Anyway, I have a 5S. It has worked well since I got it. I want to say that 
>>> I got it in February, when I upgraded it for my for ass. I love the phone, 
>>> and I have overall really enjoyed it. However, it is started freezing up a 
>>> lot! I don't know why. It seems to do it out of the blue. It will do it if 
>>> I am sitting here playing with it and it's not charging, and it would do it 
>>> if I am playing with it, and it is charging. So that does not seem to make 
>>> a difference. I am my farted boyfriend to take a look at it, and I turned 
>>> off voiceover. He said when he tried to go to different amps, or just move 
>>> the screen around, he had no problems. This really disappointed me, because 
>>> I am guessing this must be an accessibility issue. But really I don't know.
>>> 
>>> For instance, just a few minutes ago I tried to write this email. It took 
>>> me a while to get the name of the group in the from box, then I couldn't 
>>> get into the subject box, no matter what I did. I had to reboot the phone 
>>> three or four times power it down three or four different times, rebooted 
>>> again after I powered it down, and right now it seems to be OK
>>> I even left it off for about 10 to 15 minutes, after one of the times I 
>>> shut it down. But as soon as I turned it back on, and unlocked it, and 
>>> started to go through my list of apps, it started doing that shit again. It 
>>> won't let me swipe the screen. It is don't get frozen. But dinner will let 
>>> me swipe, but it might not open the app.
>>> 
>>> I feel like I am on a roller coaster ride with this thing. I don't know 
>>> what to do about it. I don't know if I should go to AT, or if I should go 
>>> to the Apple Store? Or I don't know if there is a thick that I can do for 
>>> it at home. I am really hoping there is, because I can forward to really 
>>> spend any money on it. I feel very frustrated! I wanted to throw that 
>>> thing! I want to smash it! But deep down not really, because it's my main 
>>> mode of doing things, and my main piece of accessibility. Well I do have a 
>>> laptop. But I use my phone a heck of a lot! Does anyone have any idea as to 
>>> what could be going on?
>>> Why is the rebooting affect not working?
>>> Why is turning it off and on not working? Has anyone else seen this issue?
>>> How do I take care of it? I seriously I'm going to start pulling my hair 
>>> out! Any help with this issue would be so very much appreciated! You would 
>>> become my new best friend. LOL!
>>> 
>>> Thank you so much!
>>> 
>>> Terri
>>> -- 
>>> The following information is important for all members of the V iPhone list.
>>>  
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>>  
>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
>>> you can reach Cara at caraqu...@caraquinn.com
>>>  
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/viphone@googlegroups.com/
>>> --- 
>>> You received this message because you are subscribed to the Google Groups 
>>> "VIPhone" group.
>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>> 

re: Someone please help me, or I am going to pull my hair out!

[rajmund]

Hello,
I have some guesses, but I'll see what others say.  All I will 
say is, my 5S, running 9.3.1, has nothing that you describe, 
therefore, I confirm that it is not an accessibility issue.


Sent from a BrailleNote

- Original Message -
From: Terri Stimmel <princessterr...@gmail.com
To: "viphone@googlegroups.com" <viphone@googlegroups.com
Date sent: Tue, 3 May 2016 00:53:00 -0600
Subject: Someone please help me, or I am going to pull my hair 
out!


Hi everyone,

I really hope someone can help me.  I am at a loss as to what to 
do.  It is

really driving me crazy! I want to throw my phone in the river!
I guess I would say this started happening a couple weeks ago.  
It was
before I took the update.  I did not want the update.  It 
automatically

updated in the middle of the night, which really pissed me off.
Anyway, I have a 5S.  It has worked well since I got it.  I want 
to say that
I got it in February, when I upgraded it for my for ass.  I love 
the phone,
and I have overall really enjoyed it.  However, it is started 
freezing up a
lot! I don't know why.  It seems to do it out of the blue.  It 
will do it if
I am sitting here playing with it and it's not charging, and it 
would do it
if I am playing with it, and it is charging.  So that does not 
seem to make
a difference.  I am my farted boyfriend to take a look at it, and 
I turned
off voiceover.  He said when he tried to go to different amps, or 
just move
the screen around, he had no problems.  This really disappointed 
me, because
I am guessing this must be an accessibility issue.  But really I 
don't know.


For instance, just a few minutes ago I tried to write this email.  
It took
me a while to get the name of the group in the from box, then I 
couldn't
get into the subject box, no matter what I did.  I had to reboot 
the phone
three or four times power it down three or four different times, 
rebooted

again after I powered it down, and right now it seems to be OK
I even left it off for about 10 to 15 minutes, after one of the 
times I
shut it down.  But as soon as I turned it back on, and unlocked 
it, and
started to go through my list of apps, it started doing that shit 
again.  It
won't let me swipe the screen.  It is don't get frozen.  But 
dinner will let

me swipe, but it might not open the app.

I feel like I am on a roller coaster ride with this thing.  I 
don't know
what to do about it.  I don't know if I should go to AT, or if 
I should go
to the Apple Store? Or I don't know if there is a thick that I 
can do for
it at home.  I am really hoping there is, because I can forward 
to really
spend any money on it.  I feel very frustrated! I wanted to throw 
that
thing! I want to smash it! But deep down not really, because it's 
my main
mode of doing things, and my main piece of accessibility.  Well I 
do have a
laptop.  But I use my phone a heck of a lot! Does anyone have any 
idea as to

what could be going on?
Why is the rebooting affect not working?
Why is turning it off and on not working? Has anyone else seen 
this issue?
How do I take care of it? I seriously I'm going to start pulling 
my hair
out! Any help with this issue would be so very much appreciated! 
You would

become my new best friend.  LOL!

Thank you so much!

Terri

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iPhone list.


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list, or if you feel that a member's post is inappropriate, 
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To post 

Re: Someone please help me, or I am going to pull my hair out!

[rajmund]

Hi,
OK, next guess.  Well, a few guesses.  Clear settings reset? How 
much space do you have on the phone? Have you got a screen 
protector on it? How many apps are running in the background?


Sent from a BrailleNote

- Original Message -
From: Terri Stimmel <princessterr...@gmail.com
To: "viphone@googlegroups.com" <viphone@googlegroups.com
Date sent: Tue, 3 May 2016 01:03:16 -0600
Subject: Re: Someone please help me, or I am going to pull my 
hair out!


Hi William,

Thank you for the advice.
However, I have been doing the hard reboot, and I have been 
powering it
off.  I can do this over and over again, and sometimes still have 
the issue.
It's like it just has to stop on its own.  It's very strange! 
Thank you

again for the help.

Terri

On Tuesday, May 3, 2016, William Gallik <wfgal...@icloud.com> 
wrote:


I realize that some on this list my strongly disagree with me, 
but I
suggest you do a hard reboot of your iPhone.  You do this by 
pushing down
the home button and the power button at the same time.  This 
will shut the
phone down completely, allowing for complete reboot and 
Reinitiation of
various aspects of the iOS software.  I have done this several 
times since

migrating to nine point whatever iOS.  Hopefully this will help.




- Bill ??
- Sent from "Bill's iPhone 6"

On May 3, 2016, at 1:53 AM, Terri Stimmel 
<princessterr...@gmail.com
<javascript:_e(%7B%7D,'cvml','princessterr...@gmail.com');>> 
wrote:


Hi everyone,

I really hope someone can help me.  I am at a loss as to what to 
do.  It is

really driving me crazy! I want to throw my phone in the river!
I guess I would say this started happening a couple weeks ago.  
It was
before I took the update.  I did not want the update.  It 
automatically

updated in the middle of the night, which really pissed me off.
Anyway, I have a 5S.  It has worked well since I got it.  I want 
to say that
I got it in February, when I upgraded it for my for ass.  I love 
the phone,
and I have overall really enjoyed it.  However, it is started 
freezing up a
lot! I don't know why.  It seems to do it out of the blue.  It 
will do it if
I am sitting here playing with it and it's not charging, and it 
would do it
if I am playing with it, and it is charging.  So that does not 
seem to make
a difference.  I am my farted boyfriend to take a look at it, 
and I turned
off voiceover.  He said when he tried to go to different amps, 
or just move
the screen around, he had no problems.  This really disappointed 
me, because
I am guessing this must be an accessibility issue.  But really I 
don't know.


For instance, just a few minutes ago I tried to write this 
email.  It took
me a while to get the name of the group in the from box, then I 
couldn't
get into the subject box, no matter what I did.  I had to reboot 
the phone
three or four times power it down three or four different times, 
rebooted

again after I powered it down, and right now it seems to be OK
I even left it off for about 10 to 15 minutes, after one of the 
times I
shut it down.  But as soon as I turned it back on, and unlocked 
it, and
started to go through my list of apps, it started doing that 
shit again.  It
won't let me swipe the screen.  It is don't get frozen.  But 
dinner will let

me swipe, but it might not open the app.

I feel like I am on a roller coaster ride with this thing.  I 
don't know
what to do about it.  I don't know if I should go to AT, or if 
I should go
to the Apple Store? Or I don't know if there is a thick that I 
can do for
it at home.  I am really hoping there is, because I can forward 
to really
spend any money on it.  I feel very frustrated! I wanted to 
throw that
thing! I want to smash it! But deep down not really, because 
it's my main
mode of doing things, and my main piece of accessibility.  Well 
I do have a
laptop.  But I use my phone a heck of a lot! Does anyone have 
any idea as to

what could be going on?
Why is the rebooting affect not working?
Why is turning it off and on not working? Has anyone else seen 
this issue?
How do I take care of it? I seriously I'm going to start pulling 
my hair
out! Any help with this issue would be so very much appreciated! 
You would

become my new best friend.  LOL!

Thank you so much!

Terri

--
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iPhone

list.

If you have any questions or concerns about the running of this 
list, or
if you feel that a member's post is inappropriate, please 
contact the
owners or moderators directly rather than posting on the list 
itself.


Your V iPhone list moderator is Mark Taylor and your owner is 
Cara Quinn -

you can reach Cara at caraqu...@caraquinn.com
<javascript:_e(%7B%7D,'cvml','caraqu...@caraquinn.com');

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"VIP

Re: Someone please help me, or I am going to pull my hair out!

['Sandratomkins' via VIPhone]

hi Terry,
Just an idea: open the app switcher and close all apps. some apps are memory 
hoogs, four example, the KNFB reader is one. when I use this app, on my six 
running 9.3, I always make sure that I've closed it via the app switcher when I 
have finished with it. once you know that you have all apps closed, do a reset 
network settings, but be sure that you know the password for your wireless 
router first.

hope this helps, Sandy

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feel that a member's post is inappropriate, please contact the owners or 
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Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

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For more options, visit https://groups.google.com/d/optout.

Re: Someone please help me, or I am going to pull my hair out!

[terrie arnold]

 I had a problem with the latest iOS update, and I had to take my phone to 
Apple because it rebooted itself and deleted apps and change the voice over 
voice and all kinds of very weird things so, went to Apple and they did 
something to it reset it and hopefully you have everything backed up up in 
iCloud or on the back up on your computer at home so good luck because there is 
deathly something screwy with the latest iOS update heard of other people 
having problems as well

My thoughts for today

> On May 3, 2016, at 2:41 AM, Dani Pagador  wrote:
> 
> Hi, Terri.
> If the issue is service-related e.g., you can't call in or out, then
> AT would help you. But if they're like TMobile, they'll tell you to
> take it to Apple if it's anything other than strictly phone related.
> 
> If your phone is still under warranty, it won't cost you anything to
> have Apple replace it.
> 
> HTH,
> Dani
> 
>> On 5/2/16, Terri Stimmel  wrote:
>> Hi William,
>> 
>> Thank you for the advice.
>> However, I have been doing the hard reboot, and I have been powering it
>> off. I can do this over and over again, and sometimes still have the issue.
>> It's like it just has to stop on its own. It's very strange! Thank you
>> again for the help.
>> 
>> Terri
>> 
>>> On Tuesday, May 3, 2016, William Gallik  wrote:
>>> 
>>> I realize that some on this list my strongly disagree with me, but I
>>> suggest you do a hard reboot of your iPhone. You do this by pushing down
>>> the home button and the power button at the same time. This will shut the
>>> phone down completely, allowing for complete reboot and Reinitiation of
>>> various aspects of the iOS software. I have done this several times since
>>> migrating to nine point whatever iOS. Hopefully this will help.
>>> 
>>> 
>>> 
>>> 
>>> - Bill 
>>> - Sent from "Bill's iPhone 6"
>>> 
>>> On May 3, 2016, at 1:53 AM, Terri Stimmel >> > wrote:
>>> 
>>> Hi everyone,
>>> 
>>> I really hope someone can help me. I am at a loss as to what to do. It is
>>> really driving me crazy! I want to throw my phone in the river!
>>> I guess I would say this started happening a couple weeks ago. It was
>>> before I took the update. I did not want the update. It automatically
>>> updated in the middle of the night, which really pissed me off.
>>> Anyway, I have a 5S. It has worked well since I got it. I want to say
>>> that
>>> I got it in February, when I upgraded it for my for ass. I love the
>>> phone,
>>> and I have overall really enjoyed it. However, it is started freezing up
>>> a
>>> lot! I don't know why. It seems to do it out of the blue. It will do it
>>> if
>>> I am sitting here playing with it and it's not charging, and it would do
>>> it
>>> if I am playing with it, and it is charging. So that does not seem to
>>> make
>>> a difference. I am my farted boyfriend to take a look at it, and I turned
>>> off voiceover. He said when he tried to go to different amps, or just
>>> move
>>> the screen around, he had no problems. This really disappointed me,
>>> because
>>> I am guessing this must be an accessibility issue. But really I don't
>>> know.
>>> 
>>> For instance, just a few minutes ago I tried to write this email. It took
>>> me a while to get the name of the group in the from box, then I couldn't
>>> get into the subject box, no matter what I did. I had to reboot the phone
>>> three or four times power it down three or four different times, rebooted
>>> again after I powered it down, and right now it seems to be OK
>>> I even left it off for about 10 to 15 minutes, after one of the times I
>>> shut it down. But as soon as I turned it back on, and unlocked it, and
>>> started to go through my list of apps, it started doing that shit again.
>>> It
>>> won't let me swipe the screen. It is don't get frozen. But dinner will
>>> let
>>> me swipe, but it might not open the app.
>>> 
>>> I feel like I am on a roller coaster ride with this thing. I don't know
>>> what to do about it. I don't know if I should go to AT, or if I should
>>> go
>>> to the Apple Store? Or I don't know if there is a thick that I can do for
>>> it at home. I am really hoping there is, because I can forward to really
>>> spend any money on it. I feel very frustrated! I wanted to throw that
>>> thing! I want to smash it! But deep down not really, because it's my main
>>> mode of doing things, and my main piece of accessibility. Well I do have
>>> a
>>> laptop. But I use my phone a heck of a lot! Does anyone have any idea as
>>> to
>>> what could be going on?
>>> Why is the rebooting affect not working?
>>> Why is turning it off and on not working? Has anyone else seen this
>>> issue?
>>> How do I take care of it? I seriously I'm going to start pulling my hair
>>> out! Any help with this issue would be so very much appreciated! You
>>> would
>>> become my new best 

Re: Someone please help me, or I am going to pull my hair out!

[Dani Pagador]

Hi, Terri.
If the issue is service-related e.g., you can't call in or out, then
AT would help you. But if they're like TMobile, they'll tell you to
take it to Apple if it's anything other than strictly phone related.

If your phone is still under warranty, it won't cost you anything to
have Apple replace it.

HTH,
Dani

On 5/2/16, Terri Stimmel  wrote:
> Hi William,
>
> Thank you for the advice.
> However, I have been doing the hard reboot, and I have been powering it
> off. I can do this over and over again, and sometimes still have the issue.
> It's like it just has to stop on its own. It's very strange! Thank you
> again for the help.
>
> Terri
>
> On Tuesday, May 3, 2016, William Gallik  wrote:
>
>> I realize that some on this list my strongly disagree with me, but I
>> suggest you do a hard reboot of your iPhone. You do this by pushing down
>> the home button and the power button at the same time. This will shut the
>> phone down completely, allowing for complete reboot and Reinitiation of
>> various aspects of the iOS software. I have done this several times since
>> migrating to nine point whatever iOS. Hopefully this will help.
>>
>>
>>
>> 
>> - Bill 
>> - Sent from "Bill's iPhone 6"
>>
>> On May 3, 2016, at 1:53 AM, Terri Stimmel > > wrote:
>>
>> Hi everyone,
>>
>> I really hope someone can help me. I am at a loss as to what to do. It is
>> really driving me crazy! I want to throw my phone in the river!
>> I guess I would say this started happening a couple weeks ago. It was
>> before I took the update. I did not want the update. It automatically
>> updated in the middle of the night, which really pissed me off.
>> Anyway, I have a 5S. It has worked well since I got it. I want to say
>> that
>> I got it in February, when I upgraded it for my for ass. I love the
>> phone,
>> and I have overall really enjoyed it. However, it is started freezing up
>> a
>> lot! I don't know why. It seems to do it out of the blue. It will do it
>> if
>> I am sitting here playing with it and it's not charging, and it would do
>> it
>> if I am playing with it, and it is charging. So that does not seem to
>> make
>> a difference. I am my farted boyfriend to take a look at it, and I turned
>> off voiceover. He said when he tried to go to different amps, or just
>> move
>> the screen around, he had no problems. This really disappointed me,
>> because
>> I am guessing this must be an accessibility issue. But really I don't
>> know.
>>
>> For instance, just a few minutes ago I tried to write this email. It took
>> me a while to get the name of the group in the from box, then I couldn't
>> get into the subject box, no matter what I did. I had to reboot the phone
>> three or four times power it down three or four different times, rebooted
>> again after I powered it down, and right now it seems to be OK
>> I even left it off for about 10 to 15 minutes, after one of the times I
>> shut it down. But as soon as I turned it back on, and unlocked it, and
>> started to go through my list of apps, it started doing that shit again.
>> It
>> won't let me swipe the screen. It is don't get frozen. But dinner will
>> let
>> me swipe, but it might not open the app.
>>
>> I feel like I am on a roller coaster ride with this thing. I don't know
>> what to do about it. I don't know if I should go to AT, or if I should
>> go
>> to the Apple Store? Or I don't know if there is a thick that I can do for
>> it at home. I am really hoping there is, because I can forward to really
>> spend any money on it. I feel very frustrated! I wanted to throw that
>> thing! I want to smash it! But deep down not really, because it's my main
>> mode of doing things, and my main piece of accessibility. Well I do have
>> a
>> laptop. But I use my phone a heck of a lot! Does anyone have any idea as
>> to
>> what could be going on?
>> Why is the rebooting affect not working?
>> Why is turning it off and on not working? Has anyone else seen this
>> issue?
>> How do I take care of it? I seriously I'm going to start pulling my hair
>> out! Any help with this issue would be so very much appreciated! You
>> would
>> become my new best friend. LOL!
>>
>> Thank you so much!
>>
>> Terri
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list, or
>> if you feel that a member's post is inappropriate, please contact the
>> owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn
>> -
>> you can reach Cara at caraqu...@caraquinn.com
>> 
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message 

Re: Someone please help me, or I am going to pull my hair out!

['RobH.' via VIPhone]

Agreed, I do this, it is a computer when all said and done.  I also have that 
automatic update switched OFF!
- Original Message - 
From: "William Gallik" <wfgal...@icloud.com>
To: <viphone@googlegroups.com>
Sent: Tuesday, May 03, 2016 7:57 AM
Subject: Re: Someone please help me, or I am going to pull my hair out!


I realize that some on this list my strongly disagree with me, but I suggest 
you do a hard reboot of your iPhone. You do this by 
pushing down the home button and the power button at the same time. This will 
shut the phone down completely, allowing for complete 
reboot and Reinitiation of various aspects of the iOS software. I have done 
this several times since migrating to nine point 
whatever iOS. Hopefully this will help.




- Bill 
- Sent from "Bill's iPhone 6"

> On May 3, 2016, at 1:53 AM, Terri Stimmel <princessterr...@gmail.com> wrote:
>
> Hi everyone,
>
> I really hope someone can help me. I am at a loss as to what to do. It is 
> really driving me crazy! I want to throw my phone in the 
> river!
> I guess I would say this started happening a couple weeks ago. It was before 
> I took the update. I did not want the update. It 
> automatically updated in the middle of the night, which really pissed me off.
> Anyway, I have a 5S. It has worked well since I got it. I want to say that I 
> got it in February, when I upgraded it for my for 
> ass. I love the phone, and I have overall really enjoyed it. However, it is 
> started freezing up a lot! I don't know why. It seems 
> to do it out of the blue. It will do it if I am sitting here playing with it 
> and it's not charging, and it would do it if I am 
> playing with it, and it is charging. So that does not seem to make a 
> difference. I am my farted boyfriend to take a look at it, 
> and I turned off voiceover. He said when he tried to go to different amps, or 
> just move the screen around, he had no problems. 
> This really disappointed me, because I am guessing this must be an 
> accessibility issue. But really I don't know.
>
> For instance, just a few minutes ago I tried to write this email. It took me 
> a while to get the name of the group in the from box, 
> then I couldn't get into the subject box, no matter what I did. I had to 
> reboot the phone three or four times power it down three 
> or four different times, rebooted again after I powered it down, and right 
> now it seems to be OK
> I even left it off for about 10 to 15 minutes, after one of the times I shut 
> it down. But as soon as I turned it back on, and 
> unlocked it, and started to go through my list of apps, it started doing that 
> shit again. It won't let me swipe the screen. It is 
> don't get frozen. But dinner will let me swipe, but it might not open the app.
>
> I feel like I am on a roller coaster ride with this thing. I don't know what 
> to do about it. I don't know if I should go to AT, 
> or if I should go to the Apple Store? Or I don't know if there is a thick 
> that I can do for it at home. I am really hoping there 
> is, because I can forward to really spend any money on it. I feel very 
> frustrated! I wanted to throw that thing! I want to smash 
> it! But deep down not really, because it's my main mode of doing things, and 
> my main piece of accessibility. Well I do have a 
> laptop. But I use my phone a heck of a lot! Does anyone have any idea as to 
> what could be going on?
> Why is the rebooting affect not working?
> Why is turning it off and on not working? Has anyone else seen this issue?
> How do I take care of it? I seriously I'm going to start pulling my hair out! 
> Any help with this issue would be so very much 
> appreciated! You would become my new best friend. LOL!
>
> Thank you so much!
>
> Terri
> -- 
> The following information is important for all members of the V iPhone list.
>
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please 
> contact the owners or moderators directly rather than posting on the list 
> itself.
>
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
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> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/opto

Re: Someone please help me, or I am going to pull my hair out!

[Dave]

if nothing else works. you could try setting your phone back to factory 
settings. if you have a lot of apps, don’t forget to back them up.

Dave.

From: Terri Stimmel 
Sent: Tuesday, May 03, 2016 7:53 AM
To: viphone@googlegroups.com 
Subject: Someone please help me, or I am going to pull my hair out!

Hi everyone,

I really hope someone can help me. I am at a loss as to what to do. It is 
really driving me crazy! I want to throw my phone in the river!
I guess I would say this started happening a couple weeks ago. It was before I 
took the update. I did not want the update. It automatically updated in the 
middle of the night, which really pissed me off.
Anyway, I have a 5S. It has worked well since I got it. I want to say that I 
got it in February, when I upgraded it for my for ass. I love the phone, and I 
have overall really enjoyed it. However, it is started freezing up a lot! I 
don't know why. It seems to do it out of the blue. It will do it if I am 
sitting here playing with it and it's not charging, and it would do it if I am 
playing with it, and it is charging. So that does not seem to make a 
difference. I am my farted boyfriend to take a look at it, and I turned off 
voiceover. He said when he tried to go to different amps, or just move the 
screen around, he had no problems. This really disappointed me, because I am 
guessing this must be an accessibility issue. But really I don't know.

For instance, just a few minutes ago I tried to write this email. It took me a 
while to get the name of the group in the from box, then I couldn't get into 
the subject box, no matter what I did. I had to reboot the phone three or four 
times power it down three or four different times, rebooted again after I 
powered it down, and right now it seems to be OK
I even left it off for about 10 to 15 minutes, after one of the times I shut it 
down. But as soon as I turned it back on, and unlocked it, and started to go 
through my list of apps, it started doing that shit again. It won't let me 
swipe the screen. It is don't get frozen. But dinner will let me swipe, but it 
might not open the app.

I feel like I am on a roller coaster ride with this thing. I don't know what to 
do about it. I don't know if I should go to AT, or if I should go to the 
Apple Store? Or I don't know if there is a thick that I can do for it at home. 
I am really hoping there is, because I can forward to really spend any money on 
it. I feel very frustrated! I wanted to throw that thing! I want to smash it! 
But deep down not really, because it's my main mode of doing things, and my 
main piece of accessibility. Well I do have a laptop. But I use my phone a heck 
of a lot! Does anyone have any idea as to what could be going on?
Why is the rebooting affect not working?
Why is turning it off and on not working? Has anyone else seen this issue?
How do I take care of it? I seriously I'm going to start pulling my hair out! 
Any help with this issue would be so very much appreciated! You would become my 
new best friend. LOL!

Thank you so much!

Terri
-- 
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feel that a member's post is inappropriate, please contact the owners or 
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can reach Cara at caraqu...@caraquinn.com
 
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Re: Someone please help me, or I am going to pull my hair out!

[Terri Stimmel]

Hi William,

Thank you for the advice.
However, I have been doing the hard reboot, and I have been powering it
off. I can do this over and over again, and sometimes still have the issue.
It's like it just has to stop on its own. It's very strange! Thank you
again for the help.

Terri

On Tuesday, May 3, 2016, William Gallik  wrote:

> I realize that some on this list my strongly disagree with me, but I
> suggest you do a hard reboot of your iPhone. You do this by pushing down
> the home button and the power button at the same time. This will shut the
> phone down completely, allowing for complete reboot and Reinitiation of
> various aspects of the iOS software. I have done this several times since
> migrating to nine point whatever iOS. Hopefully this will help.
>
>
>
> 
> - Bill 
> - Sent from "Bill's iPhone 6"
>
> On May 3, 2016, at 1:53 AM, Terri Stimmel  > wrote:
>
> Hi everyone,
>
> I really hope someone can help me. I am at a loss as to what to do. It is
> really driving me crazy! I want to throw my phone in the river!
> I guess I would say this started happening a couple weeks ago. It was
> before I took the update. I did not want the update. It automatically
> updated in the middle of the night, which really pissed me off.
> Anyway, I have a 5S. It has worked well since I got it. I want to say that
> I got it in February, when I upgraded it for my for ass. I love the phone,
> and I have overall really enjoyed it. However, it is started freezing up a
> lot! I don't know why. It seems to do it out of the blue. It will do it if
> I am sitting here playing with it and it's not charging, and it would do it
> if I am playing with it, and it is charging. So that does not seem to make
> a difference. I am my farted boyfriend to take a look at it, and I turned
> off voiceover. He said when he tried to go to different amps, or just move
> the screen around, he had no problems. This really disappointed me, because
> I am guessing this must be an accessibility issue. But really I don't know.
>
> For instance, just a few minutes ago I tried to write this email. It took
> me a while to get the name of the group in the from box, then I couldn't
> get into the subject box, no matter what I did. I had to reboot the phone
> three or four times power it down three or four different times, rebooted
> again after I powered it down, and right now it seems to be OK
> I even left it off for about 10 to 15 minutes, after one of the times I
> shut it down. But as soon as I turned it back on, and unlocked it, and
> started to go through my list of apps, it started doing that shit again. It
> won't let me swipe the screen. It is don't get frozen. But dinner will let
> me swipe, but it might not open the app.
>
> I feel like I am on a roller coaster ride with this thing. I don't know
> what to do about it. I don't know if I should go to AT, or if I should go
> to the Apple Store? Or I don't know if there is a thick that I can do for
> it at home. I am really hoping there is, because I can forward to really
> spend any money on it. I feel very frustrated! I wanted to throw that
> thing! I want to smash it! But deep down not really, because it's my main
> mode of doing things, and my main piece of accessibility. Well I do have a
> laptop. But I use my phone a heck of a lot! Does anyone have any idea as to
> what could be going on?
> Why is the rebooting affect not working?
> Why is turning it off and on not working? Has anyone else seen this issue?
> How do I take care of it? I seriously I'm going to start pulling my hair
> out! Any help with this issue would be so very much appreciated! You would
> become my new best friend. LOL!
>
> Thank you so much!
>
> Terri
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or
> if you feel that a member's post is inappropriate, please contact the
> owners or moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn -
> you can reach Cara at caraqu...@caraquinn.com
> 
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to viphone+unsubscr...@googlegroups.com
> .
> To post to this group, send email to viphone@googlegroups.com
> .
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.
>
> --
> The 

Re: Someone please help me, or I am going to pull my hair out!

[Scott Dollar]

Hi Terri,

I suggest for you to visit the Apple store and have the local Apple store tech 
to help with you.

Cheers,

Scott Dollar


From: Terri Stimmel 
Sent: Tuesday, May 03, 2016 1:53 AM
To: viphone@googlegroups.com 
Subject: Someone please help me, or I am going to pull my hair out!

Hi everyone,

I really hope someone can help me. I am at a loss as to what to do. It is 
really driving me crazy! I want to throw my phone in the river!
I guess I would say this started happening a couple weeks ago. It was before I 
took the update. I did not want the update. It automatically updated in the 
middle of the night, which really pissed me off.
Anyway, I have a 5S. It has worked well since I got it. I want to say that I 
got it in February, when I upgraded it for my for ass. I love the phone, and I 
have overall really enjoyed it. However, it is started freezing up a lot! I 
don't know why. It seems to do it out of the blue. It will do it if I am 
sitting here playing with it and it's not charging, and it would do it if I am 
playing with it, and it is charging. So that does not seem to make a 
difference. I am my farted boyfriend to take a look at it, and I turned off 
voiceover. He said when he tried to go to different amps, or just move the 
screen around, he had no problems. This really disappointed me, because I am 
guessing this must be an accessibility issue. But really I don't know.

For instance, just a few minutes ago I tried to write this email. It took me a 
while to get the name of the group in the from box, then I couldn't get into 
the subject box, no matter what I did. I had to reboot the phone three or four 
times power it down three or four different times, rebooted again after I 
powered it down, and right now it seems to be OK
I even left it off for about 10 to 15 minutes, after one of the times I shut it 
down. But as soon as I turned it back on, and unlocked it, and started to go 
through my list of apps, it started doing that shit again. It won't let me 
swipe the screen. It is don't get frozen. But dinner will let me swipe, but it 
might not open the app.

I feel like I am on a roller coaster ride with this thing. I don't know what to 
do about it. I don't know if I should go to AT, or if I should go to the 
Apple Store? Or I don't know if there is a thick that I can do for it at home. 
I am really hoping there is, because I can forward to really spend any money on 
it. I feel very frustrated! I wanted to throw that thing! I want to smash it! 
But deep down not really, because it's my main mode of doing things, and my 
main piece of accessibility. Well I do have a laptop. But I use my phone a heck 
of a lot! Does anyone have any idea as to what could be going on?
Why is the rebooting affect not working?
Why is turning it off and on not working? Has anyone else seen this issue?
How do I take care of it? I seriously I'm going to start pulling my hair out! 
Any help with this issue would be so very much appreciated! You would become my 
new best friend. LOL!

Thank you so much!

Terri
-- 
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com
 
The archives for this list can be searched at:
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can reach Cara at caraqu...@caraquinn.com

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Re: Someone please help me, or I am going to pull my hair out!

[William Gallik]

I realize that some on this list my strongly disagree with me, but I suggest 
you do a hard reboot of your iPhone. You do this by pushing down the home 
button and the power button at the same time. This will shut the phone down 
completely, allowing for complete reboot and Reinitiation of various aspects of 
the iOS software. I have done this several times since migrating to nine point 
whatever iOS. Hopefully this will help.




- Bill 
- Sent from "Bill's iPhone 6"

> On May 3, 2016, at 1:53 AM, Terri Stimmel  wrote:
> 
> Hi everyone,
> 
> I really hope someone can help me. I am at a loss as to what to do. It is 
> really driving me crazy! I want to throw my phone in the river!
> I guess I would say this started happening a couple weeks ago. It was before 
> I took the update. I did not want the update. It automatically updated in the 
> middle of the night, which really pissed me off.
> Anyway, I have a 5S. It has worked well since I got it. I want to say that I 
> got it in February, when I upgraded it for my for ass. I love the phone, and 
> I have overall really enjoyed it. However, it is started freezing up a lot! I 
> don't know why. It seems to do it out of the blue. It will do it if I am 
> sitting here playing with it and it's not charging, and it would do it if I 
> am playing with it, and it is charging. So that does not seem to make a 
> difference. I am my farted boyfriend to take a look at it, and I turned off 
> voiceover. He said when he tried to go to different amps, or just move the 
> screen around, he had no problems. This really disappointed me, because I am 
> guessing this must be an accessibility issue. But really I don't know.
> 
> For instance, just a few minutes ago I tried to write this email. It took me 
> a while to get the name of the group in the from box, then I couldn't get 
> into the subject box, no matter what I did. I had to reboot the phone three 
> or four times power it down three or four different times, rebooted again 
> after I powered it down, and right now it seems to be OK
> I even left it off for about 10 to 15 minutes, after one of the times I shut 
> it down. But as soon as I turned it back on, and unlocked it, and started to 
> go through my list of apps, it started doing that shit again. It won't let me 
> swipe the screen. It is don't get frozen. But dinner will let me swipe, but 
> it might not open the app.
> 
> I feel like I am on a roller coaster ride with this thing. I don't know what 
> to do about it. I don't know if I should go to AT, or if I should go to the 
> Apple Store? Or I don't know if there is a thick that I can do for it at 
> home. I am really hoping there is, because I can forward to really spend any 
> money on it. I feel very frustrated! I wanted to throw that thing! I want to 
> smash it! But deep down not really, because it's my main mode of doing 
> things, and my main piece of accessibility. Well I do have a laptop. But I 
> use my phone a heck of a lot! Does anyone have any idea as to what could be 
> going on?
> Why is the rebooting affect not working?
> Why is turning it off and on not working? Has anyone else seen this issue?
> How do I take care of it? I seriously I'm going to start pulling my hair out! 
> Any help with this issue would be so very much appreciated! You would become 
> my new best friend. LOL!
> 
> Thank you so much!
> 
> Terri
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

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Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

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Someone please help me, or I am going to pull my hair out!

[Terri Stimmel]

Hi everyone,

I really hope someone can help me. I am at a loss as to what to do. It is
really driving me crazy! I want to throw my phone in the river!
I guess I would say this started happening a couple weeks ago. It was
before I took the update. I did not want the update. It automatically
updated in the middle of the night, which really pissed me off.
Anyway, I have a 5S. It has worked well since I got it. I want to say that
I got it in February, when I upgraded it for my for ass. I love the phone,
and I have overall really enjoyed it. However, it is started freezing up a
lot! I don't know why. It seems to do it out of the blue. It will do it if
I am sitting here playing with it and it's not charging, and it would do it
if I am playing with it, and it is charging. So that does not seem to make
a difference. I am my farted boyfriend to take a look at it, and I turned
off voiceover. He said when he tried to go to different amps, or just move
the screen around, he had no problems. This really disappointed me, because
I am guessing this must be an accessibility issue. But really I don't know.

For instance, just a few minutes ago I tried to write this email. It took
me a while to get the name of the group in the from box, then I couldn't
get into the subject box, no matter what I did. I had to reboot the phone
three or four times power it down three or four different times, rebooted
again after I powered it down, and right now it seems to be OK
I even left it off for about 10 to 15 minutes, after one of the times I
shut it down. But as soon as I turned it back on, and unlocked it, and
started to go through my list of apps, it started doing that shit again. It
won't let me swipe the screen. It is don't get frozen. But dinner will let
me swipe, but it might not open the app.

I feel like I am on a roller coaster ride with this thing. I don't know
what to do about it. I don't know if I should go to AT, or if I should go
to the Apple Store? Or I don't know if there is a thick that I can do for
it at home. I am really hoping there is, because I can forward to really
spend any money on it. I feel very frustrated! I wanted to throw that
thing! I want to smash it! But deep down not really, because it's my main
mode of doing things, and my main piece of accessibility. Well I do have a
laptop. But I use my phone a heck of a lot! Does anyone have any idea as to
what could be going on?
Why is the rebooting affect not working?
Why is turning it off and on not working? Has anyone else seen this issue?
How do I take care of it? I seriously I'm going to start pulling my hair
out! Any help with this issue would be so very much appreciated! You would
become my new best friend. LOL!

Thank you so much!

Terri

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