Re: Problems after update

2011-06-28 Thread Barry Sexstone

After running with no apparent problems since Saturday the problem has 
reoccurred. this time the dock disappeared,other operations appeared OK but 
slow then the whole system locked up except for mouse movement.  restart in 
safe mode went OK but then a normal restart showed no dock and the system was 
extremely slow eventually locking up again.  Before it locked up I was able t 
look at the console which reported dock crash reports had been saved but I was 
unable t access them.  I now doubt the problem has anything to do with the 
update and this was a coincidence.
Can anyone advise me on my next step to find the cause of the problem?

Many thanks

Barry

Sent from my iPad

On 25/06/2011, at 1:51 PM, Barry Sexstone bjsexst...@netspace.net.au wrote:

 
 Thanks Ray, this was going to be one of my options.
 However,  after a couple of restarts (one with power off for 15 minutes) with 
 the same problem re-occurring I started in safe mode.  Interestingly in safe 
 mode looking at the dock (appledock) showed the option of turning hiding 
 off, previously the option had been turning on and toggling had no effect.  
 This time it restored the dock.  Restarting normally all appears OK and the 
 dock is back, I have the option to turn in on and off and screen background 
 is now behaving.  On of life's little mysteries I suppose.
 
 Regards
 
 Barry
 
 
 On 25/06/2011, at 12:56 PM, Ray Forma wrote:
 
 
 Barry,
 
 I have used the combo update to updated to MacOS 10.6.8 from MacOS 10.6.7. 
 Till now no apparent problems. Dock there; background OK. However, because I 
 do lots of colour work my background is just a boring uniform 50% grey. 
 Hence no suggestions except try reinstalling update.
 
 MacPro 5,1, 7GB RAM, 1.0TB Mirrored RAID + 1TB Backup.
 
 On 25/06/2011, at 12:18 PM, Barry Sexstone wrote:
 
 G'Day all
 
 I hope no-one drowned in yesterday's rain.
 This morning I updated to 10.6.8 using the combo update.  I repaired 
 permissions prior to the update.  The update appeared to install correctly 
 but on the restart I had no dock.  I repaired permissions again and did 
 another restart with the same result.  Going to the system preferences for 
 the dock all the settings appear OK but response to opening items was very 
 slow.  Another problem that has arisen is with the desktop background,  I 
 had Apple's nature images as background set to change randomly at 1 minute 
 intervals, they were changing at 1 second intervals so I have gone to solid 
 colour.
 I have not tried any remedial action yet, has anyone any suggestions?
 
 Regards
 
 Barry
 
 
 iMac 10,1
 Intel Core 2 Duo 3.06 GHz 
 8GB RAM
 1.0 TB HD
 OS X 10.6.8 (?)
 
 Regards,
 
 Ray Forma
 Mob +61 (0) 428 596938
 
 
 
 
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Re: Problems after update

2011-06-28 Thread Ronda Brown
Hi Barry,

Did you install anything new just prior to doing the OS X 10.6.8 Combo update?

Have you tried resetting PRAM and NVRAM  http://support.apple.com/kb/ht1379 ?

Another suggestion,  
Boot in Safe mode, run Repair Permissions in Disk Utility.
Then restart normally.

Or better still: Repair Disk  Repair Permissions using the OS X Snow Leopard 
Installation disc.
A). Repair Disk.

1.  Start from your Mac OS X Install disc: Insert the installation disc, then 
restart the computer while holding the C key.

2.  When your computer finishes starting up from the disc,  select your 
language first, then select Disk Utility from the Installer menu (at the top of 
your screen).
Important: Do not click Continue in the first screen of the Installer. If you 
do, you must restart from the disc again to access Disk Utility.

3.  Click the First Aid tab.

4.  Click the disclosure triangle to the left of the hard drive icon to display 
the names of your hard disk volumes and partitions.

5.  Select your Mac OS X volume (sub-entry below the drive entry).

6.  Click Repair. Disk Utility checks and repairs the disk.

If Disk Utility reports any errors have been fixed, then re-run Repair Disk 
until no errors are reported.

B)  Then click on Repair Permissions.

Cheers,
Ronni


On 28/06/2011, at 4:25 PM, Barry Sexstone wrote:

 
 After running with no apparent problems since Saturday the problem has 
 reoccurred. this time the dock disappeared,other operations appeared OK but 
 slow then the whole system locked up except for mouse movement.  restart in 
 safe mode went OK but then a normal restart showed no dock and the system was 
 extremely slow eventually locking up again.  Before it locked up I was able t 
 look at the console which reported dock crash reports had been saved but I 
 was unable t access them.  I now doubt the problem has anything to do with 
 the update and this was a coincidence.
 Can anyone advise me on my next step to find the cause of the problem?
 
 Many thanks
 
 Barry
 
 Sent from my iPad
 
 On 25/06/2011, at 1:51 PM, Barry Sexstone bjsexst...@netspace.net.au wrote:
 
 
 Thanks Ray, this was going to be one of my options.
 However,  after a couple of restarts (one with power off for 15 minutes) 
 with the same problem re-occurring I started in safe mode.  Interestingly in 
 safe mode looking at the dock (appledock) showed the option of turning 
 hiding off, previously the option had been turning on and toggling had no 
 effect.  This time it restored the dock.  Restarting normally all appears OK 
 and the dock is back, I have the option to turn in on and off and screen 
 background is now behaving.  On of life's little mysteries I suppose.
 
 Regards
 
 Barry
 
 
 On 25/06/2011, at 12:56 PM, Ray Forma wrote:
 
 
 Barry,
 
 I have used the combo update to updated to MacOS 10.6.8 from MacOS 10.6.7. 
 Till now no apparent problems. Dock there; background OK. However, because 
 I do lots of colour work my background is just a boring uniform 50% grey. 
 Hence no suggestions except try reinstalling update.
 
 MacPro 5,1, 7GB RAM, 1.0TB Mirrored RAID + 1TB Backup.
 
 On 25/06/2011, at 12:18 PM, Barry Sexstone wrote:
 
 G'Day all
 
 I hope no-one drowned in yesterday's rain.
 This morning I updated to 10.6.8 using the combo update.  I repaired 
 permissions prior to the update.  The update appeared to install correctly 
 but on the restart I had no dock.  I repaired permissions again and did 
 another restart with the same result.  Going to the system preferences for 
 the dock all the settings appear OK but response to opening items was very 
 slow.  Another problem that has arisen is with the desktop background,  I 
 had Apple's nature images as background set to change randomly at 1 minute 
 intervals, they were changing at 1 second intervals so I have gone to 
 solid colour.
 I have not tried any remedial action yet, has anyone any suggestions?
 
 Regards
 
 Barry
 
 
 iMac 10,1
 Intel Core 2 Duo 3.06 GHz 
 8GB RAM
 1.0 TB HD
 OS X 10.6.8 (?)




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Re: Problems after update

2011-06-28 Thread Barry Sexstone
Thanks Ronni and Robert

I will try Ronni's suggestion first, it will have to be tomorrow.  As the 
problem seems not to happen immediately on start up it may be a while before I 
can be happy it is resolved but I will keep in touch.

Barry

Sent from my iPad

On 28/06/2011, at 4:56 PM, Ronda Brown ro...@mac.com wrote:

 Hi Barry,
 
 Did you install anything new just prior to doing the OS X 10.6.8 Combo update?
 
 Have you tried resetting PRAM and NVRAM  http://support.apple.com/kb/ht1379 
 ?
 
 Another suggestion,  
 Boot in Safe mode, run Repair Permissions in Disk Utility.
 Then restart normally.
 
 Or better still: Repair Disk  Repair Permissions using the OS X Snow Leopard 
 Installation disc.
 A). Repair Disk.
 
 1.  Start from your Mac OS X Install disc: Insert the installation disc, then 
 restart the computer while holding the C key.
 
 2.  When your computer finishes starting up from the disc,  select your 
 language first, then select Disk Utility from the Installer menu (at the top 
 of your screen).
 Important: Do not click Continue in the first screen of the Installer. If you 
 do, you must restart from the disc again to access Disk Utility.
 
 3.  Click the First Aid tab.
 
 4.  Click the disclosure triangle to the left of the hard drive icon to 
 display the names of your hard disk volumes and partitions.
 
 5.  Select your Mac OS X volume (sub-entry below the drive entry).
 
 6.  Click Repair. Disk Utility checks and repairs the disk.
 
 If Disk Utility reports any errors have been fixed, then re-run Repair Disk 
 until no errors are reported.
 
 B)  Then click on Repair Permissions.
 
 Cheers,
 Ronni
 
 
 On 28/06/2011, at 4:25 PM, Barry Sexstone wrote:
 
 
 After running with no apparent problems since Saturday the problem has 
 reoccurred. this time the dock disappeared,other operations appeared OK but 
 slow then the whole system locked up except for mouse movement.  restart in 
 safe mode went OK but then a normal restart showed no dock and the system 
 was extremely slow eventually locking up again.  Before it locked up I was 
 able t look at the console which reported dock crash reports had been saved 
 but I was unable t access them.  I now doubt the problem has anything to do 
 with the update and this was a coincidence.
 Can anyone advise me on my next step to find the cause of the problem?
 
 Many thanks
 
 Barry
 
 Sent from my iPad
 
 On 25/06/2011, at 1:51 PM, Barry Sexstone bjsexst...@netspace.net.au wrote:
 
 
 Thanks Ray, this was going to be one of my options.
 However,  after a couple of restarts (one with power off for 15 minutes) 
 with the same problem re-occurring I started in safe mode.  Interestingly 
 in safe mode looking at the dock (appledock) showed the option of turning 
 hiding off, previously the option had been turning on and toggling had no 
 effect.  This time it restored the dock.  Restarting normally all appears 
 OK and the dock is back, I have the option to turn in on and off and screen 
 background is now behaving.  On of life's little mysteries I suppose.
 
 Regards
 
 Barry
 
 
 On 25/06/2011, at 12:56 PM, Ray Forma wrote:
 
 
 Barry,
 
 I have used the combo update to updated to MacOS 10.6.8 from MacOS 10.6.7. 
 Till now no apparent problems. Dock there; background OK. However, because 
 I do lots of colour work my background is just a boring uniform 50% grey. 
 Hence no suggestions except try reinstalling update.
 
 MacPro 5,1, 7GB RAM, 1.0TB Mirrored RAID + 1TB Backup.
 
 On 25/06/2011, at 12:18 PM, Barry Sexstone wrote:
 
 G'Day all
 
 I hope no-one drowned in yesterday's rain.
 This morning I updated to 10.6.8 using the combo update.  I repaired 
 permissions prior to the update.  The update appeared to install 
 correctly but on the restart I had no dock.  I repaired permissions again 
 and did another restart with the same result.  Going to the system 
 preferences for the dock all the settings appear OK but response to 
 opening items was very slow.  Another problem that has arisen is with the 
 desktop background,  I had Apple's nature images as background set to 
 change randomly at 1 minute intervals, they were changing at 1 second 
 intervals so I have gone to solid colour.
 I have not tried any remedial action yet, has anyone any suggestions?
 
 Regards
 
 Barry
 
 
 iMac 10,1
 Intel Core 2 Duo 3.06 GHz 
 8GB RAM
 1.0 TB HD
 OS X 10.6.8 (?)
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
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Excess drop-down menus

2011-06-28 Thread David Noel

Hi All --

-- My sister-in-law asked me to look at a problem on her fairly new
iMac, and although I was able to sort something out, use of the iMac
was greatly hindered by unwanted appearance of drop-down menus. For
example, trying to log into gmail, if you clicked on the box for
username, up would come a drop-down menu starting with Copy / Edit /
Paste. Clicking anywhere on a page in most applications also would
bring up these menus.

-- Mostly the menu would disappear on typing Return, and usually the
box could then be typed into. Sometimes, though, clicking on a blank
box would not select it. I tried to run Repair Permissions on her
machine, but although I could select her main drive, I was unable to
select the RP option.

-- Has anyone any ideas on this? The iMac does have a wireless
keyboard (which I'm unfamiliar with), but can't think that this would
be relevant. I couldn't find anything useful on Apple Help regarding
menus. TIA.

David Noel
2011 Jun 28



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Ten ways to replace iWeb and MobileMe hosting ...

2011-06-28 Thread Peder Kristensen
Hi All,

Well, with Apple cancelling the MobilMe services, June 2012, for web hosting 
and the demise of iWeb. So what’s are the alternatives? Steve Sande har written 
bog Ten ways to replace iWeb and MobileMe hosting” that some of us MobileMe 
and iWeb users may find useful … 
His blog link is 
http://www.tuaw.com/2011/06/13/ten-ways-to-replace-iweb-and-mobileme-hosting/

Has any one of you had any experience with any of his ten suggestion?

Cheers,
Peder






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Re: Excess drop-down menus

2011-06-28 Thread cm

Hi David,

That sounds as though it has everything to do with the keyboard. Rather than a 
standard mouse click, you seem to be getting a Control mouse click. Try a 
different keyboard temporarily to see if things change. If the problem goes 
away it could be a stuck key or a hardware issue.

Cheers,
Carlo

On 2011-06-28, at 17:19, David Noel wrote:

 
 Hi All --
 
 -- My sister-in-law asked me to look at a problem on her fairly new
 iMac, and although I was able to sort something out, use of the iMac
 was greatly hindered by unwanted appearance of drop-down menus. For
 example, trying to log into gmail, if you clicked on the box for
 username, up would come a drop-down menu starting with Copy / Edit /
 Paste. Clicking anywhere on a page in most applications also would
 bring up these menus.
 
 -- Mostly the menu would disappear on typing Return, and usually the
 box could then be typed into. Sometimes, though, clicking on a blank
 box would not select it. I tried to run Repair Permissions on her
 machine, but although I could select her main drive, I was unable to
 select the RP option.
 
 -- Has anyone any ideas on this? The iMac does have a wireless
 keyboard (which I'm unfamiliar with), but can't think that this would
 be relevant. I couldn't find anything useful on Apple Help regarding
 menus. TIA.
 
 David Noel
 2011 Jun 28
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 




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Re: Excess drop-down menus

2011-06-28 Thread Ronda Brown

Hi David,

This could be the mouse … Go to System Preferences  keyboard and mouse and 
reset the buttons on the mouse.
 What mouse is your sister-in-law using?

Cheers,
Ronni

On 28/06/2011, at 5:38 PM, cm wrote:

 
 Hi David,
 
 That sounds as though it has everything to do with the keyboard. Rather than 
 a standard mouse click, you seem to be getting a Control mouse click. Try a 
 different keyboard temporarily to see if things change. If the problem goes 
 away it could be a stuck key or a hardware issue.
 
 Cheers,
 Carlo
 
 On 2011-06-28, at 17:19, David Noel wrote:
 
 
 Hi All --
 
 -- My sister-in-law asked me to look at a problem on her fairly new
 iMac, and although I was able to sort something out, use of the iMac
 was greatly hindered by unwanted appearance of drop-down menus. For
 example, trying to log into gmail, if you clicked on the box for
 username, up would come a drop-down menu starting with Copy / Edit /
 Paste. Clicking anywhere on a page in most applications also would
 bring up these menus.
 
 -- Mostly the menu would disappear on typing Return, and usually the
 box could then be typed into. Sometimes, though, clicking on a blank
 box would not select it. I tried to run Repair Permissions on her
 machine, but although I could select her main drive, I was unable to
 select the RP option.
 
 -- Has anyone any ideas on this? The iMac does have a wireless
 keyboard (which I'm unfamiliar with), but can't think that this would
 be relevant. I couldn't find anything useful on Apple Help regarding
 menus. TIA.
 
 David Noel
 2011 Jun 28
 




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Re: Ten ways to replace iWeb and MobileMe hosting ...

2011-06-28 Thread Ray Forma

Peder,

• organise free web hosting at http://www.freeservers.com/. You get fairly 
reasonable ads added to your site, and there is a page size limit, but it's 
free.
* develop your site locally with iWeb
• upload with their uploader. Bit of a learning curve, but works well

You can check out a website that I maintain there using their free site option 
http://www.capetocape.8m.com/

Total cost = $0 pa.

On 28/06/2011, at 5:35 PM, Peder Kristensen wrote:

 Hi All,
 
 Well, with Apple cancelling the MobilMe services, June 2012, for web hosting 
 and the demise of iWeb. So what’s are the alternatives? Steve Sande har 
 written bog Ten ways to replace iWeb and MobileMe hosting” that some of us 
 MobileMe and iWeb users may find useful … 
 His blog link is 
 http://www.tuaw.com/2011/06/13/ten-ways-to-replace-iweb-and-mobileme-hosting/
 
 Has any one of you had any experience with any of his ten suggestion?
 
 Cheers,
 Peder

Regards,

Ray Forma
Mob +61 (0) 428 596938




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Re: Problems after update

2011-06-28 Thread Barry Sexstone
Good Morning Ronni

I have run repair disk and repair permissions as you suggested.  One error was 
detected and repaired.  Machine started up OK in normal mode and has been 
running without apparent problems since about 6:30.  Little has been done on it 
, however, apart from checking mail and a short game o Plants Vs Zombies 
(grand-daughter prior to school).  I will keep my fingers crossed and report 
any problems.

Thanks again

Barry


iMac 10,1
Intel Core 2 Duo 3.06 GHz 
8GB RAM
1.0 TB HD
OS X 10.6.8



On 28/06/2011, at 5:15 PM, Barry Sexstone wrote:

 Thanks Ronni and Robert
 
 I will try Ronni's suggestion first, it will have to be tomorrow.  As the 
 problem seems not to happen immediately on start up it may be a while before 
 I can be happy it is resolved but I will keep in touch.
 
 Barry
 
 Sent from my iPad
 
 On 28/06/2011, at 4:56 PM, Ronda Brown ro...@mac.com wrote:
 
 Hi Barry,
 
 Did you install anything new just prior to doing the OS X 10.6.8 Combo 
 update?
 
 Have you tried resetting PRAM and NVRAM  
 http://support.apple.com/kb/ht1379 ?
 
 Another suggestion,  
 Boot in Safe mode, run Repair Permissions in Disk Utility.
 Then restart normally.
 
 Or better still: Repair Disk  Repair Permissions using the OS X Snow 
 Leopard Installation disc.
 A). Repair Disk.
 
 1.  Start from your Mac OS X Install disc: Insert the installation disc, 
 then restart the computer while holding the C key.
 
 2.  When your computer finishes starting up from the disc,  select your 
 language first, then select Disk Utility from the Installer menu (at the top 
 of your screen).
 Important: Do not click Continue in the first screen of the Installer. If 
 you do, you must restart from the disc again to access Disk Utility.
 
 3.  Click the First Aid tab.
 
 4.  Click the disclosure triangle to the left of the hard drive icon to 
 display the names of your hard disk volumes and partitions.
 
 5.  Select your Mac OS X volume (sub-entry below the drive entry).
 
 6.  Click Repair. Disk Utility checks and repairs the disk.
 
 If Disk Utility reports any errors have been fixed, then re-run Repair Disk 
 until no errors are reported.
 
 B)  Then click on Repair Permissions.
 
 Cheers,
 Ronni
 
 
 On 28/06/2011, at 4:25 PM, Barry Sexstone wrote:
 
 
 After running with no apparent problems since Saturday the problem has 
 reoccurred. this time the dock disappeared,other operations appeared OK but 
 slow then the whole system locked up except for mouse movement.  restart in 
 safe mode went OK but then a normal restart showed no dock and the system 
 was extremely slow eventually locking up again.  Before it locked up I was 
 able t look at the console which reported dock crash reports had been saved 
 but I was unable t access them.  I now doubt the problem has anything to do 
 with the update and this was a coincidence.
 Can anyone advise me on my next step to find the cause of the problem?
 
 Many thanks
 
 Barry
 
 Sent from my iPad
 
 On 25/06/2011, at 1:51 PM, Barry Sexstone bjsexst...@netspace.net.au 
 wrote:
 
 
 Thanks Ray, this was going to be one of my options.
 However,  after a couple of restarts (one with power off for 15 minutes) 
 with the same problem re-occurring I started in safe mode.  Interestingly 
 in safe mode looking at the dock (appledock) showed the option of turning 
 hiding off, previously the option had been turning on and toggling had no 
 effect.  This time it restored the dock.  Restarting normally all appears 
 OK and the dock is back, I have the option to turn in on and off and 
 screen background is now behaving.  On of life's little mysteries I 
 suppose.
 
 Regards
 
 Barry
 
 
 On 25/06/2011, at 12:56 PM, Ray Forma wrote:
 
 
 Barry,
 
 I have used the combo update to updated to MacOS 10.6.8 from MacOS 
 10.6.7. Till now no apparent problems. Dock there; background OK. 
 However, because I do lots of colour work my background is just a boring 
 uniform 50% grey. Hence no suggestions except try reinstalling update.
 
 MacPro 5,1, 7GB RAM, 1.0TB Mirrored RAID + 1TB Backup.
 
 On 25/06/2011, at 12:18 PM, Barry Sexstone wrote:
 
 G'Day all
 
 I hope no-one drowned in yesterday's rain.
 This morning I updated to 10.6.8 using the combo update.  I repaired 
 permissions prior to the update.  The update appeared to install 
 correctly but on the restart I had no dock.  I repaired permissions 
 again and did another restart with the same result.  Going to the system 
 preferences for the dock all the settings appear OK but response to 
 opening items was very slow.  Another problem that has arisen is with 
 the desktop background,  I had Apple's nature images as background set 
 to change randomly at 1 minute intervals, they were changing at 1 second 
 intervals so I have gone to solid colour.
 I have not tried any remedial action yet, has anyone any suggestions?
 
 Regards
 
 Barry
 
 
 iMac 10,1
 Intel Core 2 Duo 3.06 GHz 
 8GB RAM
 1.0 TB HD
 OS X 10.6.8 (?)
 
 
 
 
 -- The WA 

Roxio Half Price Sale - 2 Days Only

2011-06-28 Thread Neil Houghton

As a Roxio customer, I get regular mailings and noticed that they are
offering 50% off ANY Roxio product bought from www.roxio.com until 1 July
2011 (don't know which timezone sets the cut-off!)

Just buy as normal but use the following voucher code in the Promo Code box:

ROX50OFF

I'm happy enough with my current (older) version of Toast but if anyone was
considering buying/updating it is a good opportunity.


Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com





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Re: Problems after update

2011-06-28 Thread Ronda Brown
Hi Barry,

 One error was detected and repaired

After this did you re-run Disk Repair until NO errors are reported as in my 
previous email.
If Disk Utility reports any errors have been fixed, then re-run Repair Disk 
until no errors are reported.”

I would also suggest you now “Repair Permissions” on the iMac while booted 
normally using Disk Utility (in Applications).
Repairing permissions IS extremely important for Apple software updates, 
especially for OS X updates.

See how it goes today using the iMac as much as you can. If you experience 
problems again.

1.  Download the OS X 10.6.8 Update Combo from here: 
http://support.apple.com/kb/DL1399
2.  Shutdown the iMac
3.  Boot iMac in Safe mode by press shift key whilst switching on the Mac and 
leave shift pressed until Apple logo appears.  
4.  Run a permissions repair from Disk Utility.
5.  Run COMBO update and allow the iMac to reboot.
6.  Login as normal but immediately run permissions repair again from Disk 
Utility.
7.  Reboot iMac again.

Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.7 Snow Leopard
Windows 7 Ultimate (under sufferance)



On 29/06/2011, at 8:56 AM, Barry Sexstone wrote:

 Good Morning Ronni
 
 I have run repair disk and repair permissions as you suggested.  One error 
 was detected and repaired.  Machine started up OK in normal mode and has been 
 running without apparent problems since about 6:30.  Little has been done on 
 it , however, apart from checking mail and a short game o Plants Vs Zombies 
 (grand-daughter prior to school).  I will keep my fingers crossed and report 
 any problems.
 
 Thanks again
 
 Barry
 
 
 iMac 10,1
 Intel Core 2 Duo 3.06 GHz 
 8GB RAM
 1.0 TB HD
 OS X 10.6.8
 
 
 
 On 28/06/2011, at 5:15 PM, Barry Sexstone wrote:
 
 Thanks Ronni and Robert
 
 I will try Ronni's suggestion first, it will have to be tomorrow.  As the 
 problem seems not to happen immediately on start up it may be a while before 
 I can be happy it is resolved but I will keep in touch.
 
 Barry
 
 Sent from my iPad
 
 On 28/06/2011, at 4:56 PM, Ronda Brown ro...@mac.com wrote:
 
 Hi Barry,
 
 Did you install anything new just prior to doing the OS X 10.6.8 Combo 
 update?
 
 Have you tried resetting PRAM and NVRAM  
 http://support.apple.com/kb/ht1379 ?
 
 Another suggestion,  
 Boot in Safe mode, run Repair Permissions in Disk Utility.
 Then restart normally.
 
 Or better still: Repair Disk  Repair Permissions using the OS X Snow 
 Leopard Installation disc.
 A). Repair Disk.
 
 1.  Start from your Mac OS X Install disc: Insert the installation disc, 
 then restart the computer while holding the C key.
 
 2.  When your computer finishes starting up from the disc,  select your 
 language first, then select Disk Utility from the Installer menu (at the 
 top of your screen).
 Important: Do not click Continue in the first screen of the Installer. If 
 you do, you must restart from the disc again to access Disk Utility.
 
 3.  Click the First Aid tab.
 
 4.  Click the disclosure triangle to the left of the hard drive icon to 
 display the names of your hard disk volumes and partitions.
 
 5.  Select your Mac OS X volume (sub-entry below the drive entry).
 
 6.  Click Repair. Disk Utility checks and repairs the disk.
 
 If Disk Utility reports any errors have been fixed, then re-run Repair Disk 
 until no errors are reported.
 
 B)  Then click on Repair Permissions.
 
 Cheers,
 Ronni
 
 
 On 28/06/2011, at 4:25 PM, Barry Sexstone wrote:
 
 
 After running with no apparent problems since Saturday the problem has 
 reoccurred. this time the dock disappeared,other operations appeared OK 
 but slow then the whole system locked up except for mouse movement.  
 restart in safe mode went OK but then a normal restart showed no dock and 
 the system was extremely slow eventually locking up again.  Before it 
 locked up I was able t look at the console which reported dock crash 
 reports had been saved but I was unable t access them.  I now doubt the 
 problem has anything to do with the update and this was a coincidence.
 Can anyone advise me on my next step to find the cause of the problem?
 
 Many thanks
 
 Barry
 
 Sent from my iPad
 
 On 25/06/2011, at 1:51 PM, Barry Sexstone bjsexst...@netspace.net.au 
 wrote:
 
 
 Thanks Ray, this was going to be one of my options.
 However,  after a couple of restarts (one with power off for 15 minutes) 
 with the same problem re-occurring I started in safe mode.  Interestingly 
 in safe mode looking at the dock (appledock) showed the option of 
 turning hiding off, previously the option had been turning on and 
 toggling had no effect.  This time it restored the dock.  Restarting 
 normally all appears OK and the dock is back, I have the option to turn 
 in on and off and screen background is now behaving.  On of life's little 
 mysteries I suppose.
 
 Regards
 
 Barry
 
 
 On 25/06/2011, at 12:56 PM, Ray Forma wrote:
 
 
 Barry,
 
 I have 

Re: Problems after update

2011-06-28 Thread Ashley Mulder
Could it perhaps be something more such as a memory chip becoming faulty??

Rember is a free memory tester that will soon tell you if it is a memory issue
http://kelleycomputing.net/rember/

You can also run Apple Hardware Test from the install DVD (by holding option 
down when you restart, and then selecting apple hardware test from the menu at 
the top)

Ash

On 29/06/2011, at 10:33 AM, Ronda Brown wrote:

 Hi Barry,
 
 One error was detected and repaired
 
 After this did you re-run Disk Repair until NO errors are reported as in my 
 previous email.
 If Disk Utility reports any errors have been fixed, then re-run Repair Disk 
 until no errors are reported.”
 
 I would also suggest you now “Repair Permissions” on the iMac while booted 
 normally using Disk Utility (in Applications).
 Repairing permissions IS extremely important for Apple software updates, 
 especially for OS X updates.
 
 See how it goes today using the iMac as much as you can. If you experience 
 problems again.
 
 1.  Download the OS X 10.6.8 Update Combo from here: 
 http://support.apple.com/kb/DL1399
 2.  Shutdown the iMac
 3.  Boot iMac in Safe mode by press shift key whilst switching on the Mac and 
 leave shift pressed until Apple logo appears.  
 4.  Run a permissions repair from Disk Utility.
 5.  Run COMBO update and allow the iMac to reboot.
 6.  Login as normal but immediately run permissions repair again from Disk 
 Utility.
 7.  Reboot iMac again.
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.6.7 Snow Leopard
 Windows 7 Ultimate (under sufferance)
 
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Ashley Mulder
BSc (Forensic and Analytical Chemistry) | (Forensic Science Hons.)
PhD Student (Chemistry)
Department of Chemistry
Curtin University
ashley.mul...@student.curtin.edu.au
a.mul...@curtin.edu.au




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Re: Problems after update

2011-06-28 Thread Barry Sexstone
Ronni

Yes I did run Disk Repair a second time and no errors were reported.  I then 
ran Repair permissions as you suggested but have not run it again since 
starting in normal mode but I will do it now.

Barry


On 29/06/2011, at 10:33 AM, Ronda Brown wrote:

 Hi Barry,
 
 One error was detected and repaired
 
 After this did you re-run Disk Repair until NO errors are reported as in my 
 previous email.
 If Disk Utility reports any errors have been fixed, then re-run Repair Disk 
 until no errors are reported.”
 
 I would also suggest you now “Repair Permissions” on the iMac while booted 
 normally using Disk Utility (in Applications).
 Repairing permissions IS extremely important for Apple software updates, 
 especially for OS X updates.
 
 See how it goes today using the iMac as much as you can. If you experience 
 problems again.
 
 1.  Download the OS X 10.6.8 Update Combo from here: 
 http://support.apple.com/kb/DL1399
 2.  Shutdown the iMac
 3.  Boot iMac in Safe mode by press shift key whilst switching on the Mac and 
 leave shift pressed until Apple logo appears.  
 4.  Run a permissions repair from Disk Utility.
 5.  Run COMBO update and allow the iMac to reboot.
 6.  Login as normal but immediately run permissions repair again from Disk 
 Utility.
 7.  Reboot iMac again.
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.6.7 Snow Leopard
 Windows 7 Ultimate (under sufferance)
 
 
 
 On 29/06/2011, at 8:56 AM, Barry Sexstone wrote:
 
 Good Morning Ronni
 
 I have run repair disk and repair permissions as you suggested.  One error 
 was detected and repaired.  Machine started up OK in normal mode and has 
 been running without apparent problems since about 6:30.  Little has been 
 done on it , however, apart from checking mail and a short game o Plants Vs 
 Zombies (grand-daughter prior to school).  I will keep my fingers crossed 
 and report any problems.
 
 Thanks again
 
 Barry
 
 
 iMac 10,1
 Intel Core 2 Duo 3.06 GHz 
 8GB RAM
 1.0 TB HD
 OS X 10.6.8
 
 
 
 On 28/06/2011, at 5:15 PM, Barry Sexstone wrote:
 
 Thanks Ronni and Robert
 
 I will try Ronni's suggestion first, it will have to be tomorrow.  As the 
 problem seems not to happen immediately on start up it may be a while 
 before I can be happy it is resolved but I will keep in touch.
 
 Barry
 
 Sent from my iPad
 
 On 28/06/2011, at 4:56 PM, Ronda Brown ro...@mac.com wrote:
 
 Hi Barry,
 
 Did you install anything new just prior to doing the OS X 10.6.8 Combo 
 update?
 
 Have you tried resetting PRAM and NVRAM  
 http://support.apple.com/kb/ht1379 ?
 
 Another suggestion,  
 Boot in Safe mode, run Repair Permissions in Disk Utility.
 Then restart normally.
 
 Or better still: Repair Disk  Repair Permissions using the OS X Snow 
 Leopard Installation disc.
 A). Repair Disk.
 
 1.  Start from your Mac OS X Install disc: Insert the installation disc, 
 then restart the computer while holding the C key.
 
 2.  When your computer finishes starting up from the disc,  select your 
 language first, then select Disk Utility from the Installer menu (at the 
 top of your screen).
 Important: Do not click Continue in the first screen of the Installer. If 
 you do, you must restart from the disc again to access Disk Utility.
 
 3.  Click the First Aid tab.
 
 4.  Click the disclosure triangle to the left of the hard drive icon to 
 display the names of your hard disk volumes and partitions.
 
 5.  Select your Mac OS X volume (sub-entry below the drive entry).
 
 6.  Click Repair. Disk Utility checks and repairs the disk.
 
 If Disk Utility reports any errors have been fixed, then re-run Repair 
 Disk until no errors are reported.
 
 B)  Then click on Repair Permissions.
 
 Cheers,
 Ronni
 
 
 On 28/06/2011, at 4:25 PM, Barry Sexstone wrote:
 
 
 After running with no apparent problems since Saturday the problem has 
 reoccurred. this time the dock disappeared,other operations appeared OK 
 but slow then the whole system locked up except for mouse movement.  
 restart in safe mode went OK but then a normal restart showed no dock and 
 the system was extremely slow eventually locking up again.  Before it 
 locked up I was able t look at the console which reported dock crash 
 reports had been saved but I was unable t access them.  I now doubt the 
 problem has anything to do with the update and this was a coincidence.
 Can anyone advise me on my next step to find the cause of the problem?
 
 Many thanks
 
 Barry
 
 Sent from my iPad
 
 On 25/06/2011, at 1:51 PM, Barry Sexstone bjsexst...@netspace.net.au 
 wrote:
 
 
 Thanks Ray, this was going to be one of my options.
 However,  after a couple of restarts (one with power off for 15 minutes) 
 with the same problem re-occurring I started in safe mode.  
 Interestingly in safe mode looking at the dock (appledock) showed the 
 option of turning hiding off, previously the option had been turning on 
 and toggling had no effect.  This 

Re: Problems after update

2011-06-28 Thread Barry Sexstone
Thanks Ashley

It was my intention to run the Hardware Test if the current suggestions from 
Ronni were not successful.  I don't want to try the shot gun approach yet and 
try too many things at once as if the problem is solved I will have no idea as 
to what solved it

Barry

On 29/06/2011, at 10:57 AM, Ashley Mulder wrote:

 Could it perhaps be something more such as a memory chip becoming faulty??
 
 Rember is a free memory tester that will soon tell you if it is a memory issue
 http://kelleycomputing.net/rember/
 
 You can also run Apple Hardware Test from the install DVD (by holding option 
 down when you restart, and then selecting apple hardware test from the menu 
 at the top)
 
 Ash
 
 On 29/06/2011, at 10:33 AM, Ronda Brown wrote:
 
 Hi Barry,
 
 One error was detected and repaired
 
 After this did you re-run Disk Repair until NO errors are reported as in 
 my previous email.
 If Disk Utility reports any errors have been fixed, then re-run Repair Disk 
 until no errors are reported.”
 
 I would also suggest you now “Repair Permissions” on the iMac while booted 
 normally using Disk Utility (in Applications).
 Repairing permissions IS extremely important for Apple software updates, 
 especially for OS X updates.
 
 See how it goes today using the iMac as much as you can. If you experience 
 problems again.
 
 1.  Download the OS X 10.6.8 Update Combo from here: 
 http://support.apple.com/kb/DL1399
 2.  Shutdown the iMac
 3.  Boot iMac in Safe mode by press shift key whilst switching on the Mac 
 and leave shift pressed until Apple logo appears.  
 4.  Run a permissions repair from Disk Utility.
 5.  Run COMBO update and allow the iMac to reboot.
 6.  Login as normal but immediately run permissions repair again from Disk 
 Utility.
 7.  Reboot iMac again.
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.6.7 Snow Leopard
 Windows 7 Ultimate (under sufferance)
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 
 Ashley Mulder
 BSc (Forensic and Analytical Chemistry) | (Forensic Science Hons.)
 PhD Student (Chemistry)
 Department of Chemistry
 Curtin University
 ashley.mul...@student.curtin.edu.au
 a.mul...@curtin.edu.au
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
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Linked In Mailout apology

2011-06-28 Thread Ken Jackson
My sincere apologies to anyone who received a Linked In request from me.

It went out to my whole address book  WAMUG!! 
Without my knowledge  I don't yet know why or how.

I will be contacting Linked In to find out how it came about.

I am very pissed off!

Regards,

Ken 
Ken Jackson

k...@littleriverstudios.com.au (mailto:k...@littleriverstudios.com.au)

kenjackson7...@gmail.com (mailto:kenjackson7...@gmail.com)

T 08 9376 1680
M 0409 770 747
Skype kennyj1098

www.littleriverstudios.com.au (http://www.littleriverstudios.com.au/)

http://www.facebook.com/pages/Perth-Australia/Little-River-Studios/129893967035394
 



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Re: Linked In Mailout apology

2011-06-28 Thread cm
Hi Ken,

No problem about the Linked In request. I was just wondering, were the requests 
sent from a Mac or a Windows computer?

Cheers,
Carlo

On 2011-06-29, at 11:27, Ken Jackson wrote:

 My sincere apologies to anyone who received a Linked In request from me.
 
 It went out to my whole address book  WAMUG!! 
 Without my knowledge  I don't yet know why or how.
 
 I will be contacting Linked In to find out how it came about.
 
 I am very pissed off!
 
 Regards,
 
 Ken
 
 Ken Jackson
 
 k...@littleriverstudios.com.au
 
 kenjackson7...@gmail.com
 
 T 08 9376 1680
 M 0409 770 747
 Skype kennyj1098
 
 www.littleriverstudios.com.au
 
 http://www.facebook.com/pages/Perth-Australia/Little-River-Studios/129893967035394
 
 




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Re: Linked In Mailout apology

2011-06-28 Thread Chris Burton
Hi Ken

No worries mate, I appreciate your concern.

I did notice in the business section of today's west and article on LinkedIn, 
and I assume it is the same system you are referring to. Looks like very big 
business, especially for those who want everyone else to know about thier own 
business

Best regards

Chris


Christopher L.K. Burton
Director
Western Whale Research
PO Box 1076
Dunsborough WA 6281
Mobile: 0419 199 120
Email: c...@it.net.au 

On 29/06/2011, at 11:27 AM, Ken Jackson wrote:

 My sincere apologies to anyone who received a Linked In request from me.
 
 It went out to my whole address book  WAMUG!! 
 Without my knowledge  I don't yet know why or how.
 
 I will be contacting Linked In to find out how it came about.
 
 I am very pissed off!
 
 Regards,
 
 Ken
 
 Ken Jackson
 
 k...@littleriverstudios.com.au
 
 kenjackson7...@gmail.com
 
 T 08 9376 1680
 M 0409 770 747
 Skype kennyj1098
 
 www.littleriverstudios.com.au
 
 http://www.facebook.com/pages/Perth-Australia/Little-River-Studios/129893967035394
 
 




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Re: Linked In Mailout apology

2011-06-28 Thread Eugene
Hi Ken,just out of curiosity I would also like to know how these 'LinkedInrequest' are generated and become almost viral as I have received a few request. If they give you feedback could you forward it on as a warning to others.I'm sure that this type of spam does more damage toLinkedInthen they realise as I will never become a member for fear of subjecting my friends to this unwarranted spam.
   Regards,  Eugene   

On 29/06/2011, at 11:27 AM, Ken Jackson wrote:

My sincere apologies to anyone who received a Linked In request from me.It went out to my whole address book  WAMUG!!Without my knowledge  I don't yet know why or how.I will be contacting Linked In to find out how it came about.I am very pissed off!Regards,Ken

Ken Jacksonk...@littleriverstudios.com.aukenjackson7...@gmail.comT 08 9376 1680M 0409 770 747Skype kennyj1098www.littleriverstudios.com.auhttp://www.facebook.com/pages/Perth-Australia/Little-River-Studios/129893967035394	





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Re: Linked In Mailout apology

2011-06-28 Thread Ronda Brown
Hi Ken,

Your apology is accepted. 
This might explain how it happened though.

http://www.linkedin.com/answers/using-linkedIn/ULI/837515-46713100

http://www.linkedin.com/answers/using-linkedIn/ULI/774533-5002611

http://www.benbarden.com/linkedin-needs-to-let-us-opt-out-of-invitation-emails/

http://www.linkedin.com/answers/using-linkedIn/ULI/836362-2040715

A google search will find a heap more links ;-)

Cheers,
Ronni

On 29/06/2011, at 11:27 AM, Ken Jackson wrote:

 My sincere apologies to anyone who received a Linked In request from me.
 
 It went out to my whole address book  WAMUG!! 
 Without my knowledge  I don't yet know why or how.
 
 I will be contacting Linked In to find out how it came about.
 
 I am very pissed off!
 
 Regards,
 
 Ken
 
 Ken Jackson
 
 k...@littleriverstudios.com.au
 
 kenjackson7...@gmail.com
 
 T 08 9376 1680
 M 0409 770 747
 Skype kennyj1098
 
 www.littleriverstudios.com.au
 
 http://www.facebook.com/pages/Perth-Australia/Little-River-Studios/129893967035394
 
 





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Re: Linked In Mailout apology

2011-06-28 Thread Eugene
Hi Ronni,that explains it.To me it seems a common mistake occurring onLinkedIn judging by those links.PerhapsLinkedIn has something to answer for, as their opt in options are not clear for all users. They should have a dialogue box pre-warning the user that an auto mailing invitation will be sent to all the people in their address-book and that they need to individually cancel each request sent so that reminder notices are sent.Again, I will be happy to avoid this company and all its dealings.
   Regards,  Eugene   

On 29/06/2011, at 11:56 AM, Ronda Brown wrote:Hi Ken,Your apology is accepted.This might explain how it happened though.http://www.linkedin.com/answers/using-linkedIn/ULI/837515-46713100http://www.linkedin.com/answers/using-linkedIn/ULI/774533-5002611http://www.benbarden.com/linkedin-needs-to-let-us-opt-out-of-invitation-emails/http://www.linkedin.com/answers/using-linkedIn/ULI/836362-2040715A google search will find a heap more links ;-)Cheers,RonniOn 29/06/2011, at 11:27 AM, Ken Jackson wrote:

My sincere apologies to anyone who received a Linked In request from me.It went out to my whole address book  WAMUG!!Without my knowledge  I don't yet know why or how.I will be contacting Linked In to find out how it came about.I am very pissed off!Regards,Ken

Ken Jacksonk...@littleriverstudios.com.aukenjackson7...@gmail.comT 08 9376 1680M 0409 770 747Skype kennyj1098www.littleriverstudios.com.auhttp://www.facebook.com/pages/Perth-Australia/Little-River-Studios/129893967035394	






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Re: Linked In Mailout apology

2011-06-28 Thread cm
Don't feel bad, Ken. It seems that you are the victim of a deliberate deception 
by Linked In.

Cheers,
Carlo

On 2011-06-29, at 12:28, Eugene wrote:

 Hi Ronni,
 
 that explains it. 
 
 To me it seems a common mistake occurring on LinkedIn judging by those links. 
 
 Perhaps LinkedIn has something to answer for, as their opt in options are not 
 clear for all users. They should have a dialogue box pre-warning the user 
 that an auto mailing invitation will be sent to all the people in their 
 address-book and that they need to individually cancel each request sent so 
 that reminder notices are sent.
 
 Again, I will be happy to avoid this company and all its dealings.
 
   Regards,
   Eugene
   (null) 4.tiff
 
 On 29/06/2011, at 11:56 AM, Ronda Brown wrote:
 
 Hi Ken,
 
 Your apology is accepted. 
 This might explain how it happened though.
 
 http://www.linkedin.com/answers/using-linkedIn/ULI/837515-46713100
 
 http://www.linkedin.com/answers/using-linkedIn/ULI/774533-5002611
 
 http://www.benbarden.com/linkedin-needs-to-let-us-opt-out-of-invitation-emails/
 
 http://www.linkedin.com/answers/using-linkedIn/ULI/836362-2040715
 
 A google search will find a heap more links ;-)
 
 Cheers,
 Ronni
 
 On 29/06/2011, at 11:27 AM, Ken Jackson wrote:
 
 My sincere apologies to anyone who received a Linked In request from me.
 
 It went out to my whole address book  WAMUG!! 
 Without my knowledge  I don't yet know why or how.
 
 I will be contacting Linked In to find out how it came about.
 
 I am very pissed off!
 
 Regards,
 
 Ken
 
 Ken Jackson
 
 k...@littleriverstudios.com.au
 
 kenjackson7...@gmail.com
 
 T 08 9376 1680
 M 0409 770 747
 Skype kennyj1098
 
 www.littleriverstudios.com.au
 
 http://www.facebook.com/pages/Perth-Australia/Little-River-Studios/129893967035394
   
 
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
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Re: Excess drop-down menus

2011-06-28 Thread David Noel

-- Thanks all, the problem has gone away, so it looks as if Carlo's
suggestion of a temporarily sticking Control key is likely the answer.

Cheers --

David /Jun 29

=

On 28 June 2011 17:38, cm cm200...@gmail.com wrote:

 Hi David,

 That sounds as though it has everything to do with the keyboard. Rather than 
 a standard mouse click, you seem to be getting a Control mouse click. Try a 
 different keyboard temporarily to see if things change. If the problem goes 
 away it could be a stuck key or a hardware issue.

 Cheers,
 Carlo

 On 2011-06-28, at 17:19, David Noel wrote:


 Hi All --

 -- My sister-in-law asked me to look at a problem on her fairly new
 iMac, and although I was able to sort something out, use of the iMac
 was greatly hindered by unwanted appearance of drop-down menus. For
 example, trying to log into gmail, if you clicked on the box for
 username, up would come a drop-down menu starting with Copy / Edit /
 Paste. Clicking anywhere on a page in most applications also would
 bring up these menus.

 -- Mostly the menu would disappear on typing Return, and usually the
 box could then be typed into. Sometimes, though, clicking on a blank
 box would not select it. I tried to run Repair Permissions on her
 machine, but although I could select her main drive, I was unable to
 select the RP option.

 -- Has anyone any ideas on this? The iMac does have a wireless
 keyboard (which I'm unfamiliar with), but can't think that this would
 be relevant. I couldn't find anything useful on Apple Help regarding
 menus. TIA.

 David Noel
 2011 Jun 28




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Re: Linked In Mailout apology

2011-06-28 Thread Daniel Kerr
Yes - LinkedIn and OptOut of all your security and free mailing list for all!

Sorry couldn't resist. Lol. 
A bad joke I know - probably the no sleep I've had :)
(and you know you can't tell me off Ronni - I'll just refer you back to your 
emails lol)

Kind regards
Daniel

Sent from my iPhone

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email:  dan...@macwizardry.com.au
Web:http://www.macwizardry.com.au


**For Everything Macintosh**

On 29/06/2011, at 12:37 PM, cm cm200...@gmail.com wrote:

 Don't feel bad, Ken. It seems that you are the victim of a deliberate 
 deception by Linked In.
 
 Cheers,
 Carlo
 
 On 2011-06-29, at 12:28, Eugene wrote:
 
 Hi Ronni,
 
 that explains it. 
 
 To me it seems a common mistake occurring on LinkedIn judging by those 
 links. 
 
 Perhaps LinkedIn has something to answer for, as their opt in options are 
 not clear for all users. They should have a dialogue box pre-warning the 
 user that an auto mailing invitation will be sent to all the people in their 
 address-book and that they need to individually cancel each request sent so 
 that reminder notices are sent.
 
 Again, I will be happy to avoid this company and all its dealings.
 
   Regards,
   Eugene
   (null) 4.tiff
 
 On 29/06/2011, at 11:56 AM, Ronda Brown wrote:
 
 Hi Ken,
 
 Your apology is accepted. 
 This might explain how it happened though.
 
 http://www.linkedin.com/answers/using-linkedIn/ULI/837515-46713100
 
 http://www.linkedin.com/answers/using-linkedIn/ULI/774533-5002611
 
 http://www.benbarden.com/linkedin-needs-to-let-us-opt-out-of-invitation-emails/
 
 http://www.linkedin.com/answers/using-linkedIn/ULI/836362-2040715
 
 A google search will find a heap more links ;-)
 
 Cheers,
 Ronni
 
 On 29/06/2011, at 11:27 AM, Ken Jackson wrote:
 
 My sincere apologies to anyone who received a Linked In request from me.
 
 It went out to my whole address book  WAMUG!! 
 Without my knowledge  I don't yet know why or how.
 
 I will be contacting Linked In to find out how it came about.
 
 I am very pissed off!
 
 Regards,
 
 Ken
 
 Ken Jackson
 
 k...@littleriverstudios.com.au
 
 kenjackson7...@gmail.com
 
 T 08 9376 1680
 M 0409 770 747
 Skype kennyj1098
 
 www.littleriverstudios.com.au
 
 http://www.facebook.com/pages/Perth-Australia/Little-River-Studios/129893967035394
  
 
 
 
 
 
 
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Re: Linked In Mailout apology

2011-06-28 Thread Ronda Brown
Hi Carlo,

I would not call this a “Deliberate deception” by LinkedIn. Sure, Ken is not 
the first person to have made this error.
At the bottom of one of the links I previously sent is this explanation how Ken 
can stop the “Reminder emails” being sent out to everyone in his Address Book … 
WAMUG included.

Again, the link is: 
http://www.linkedin.com/answers/using-linkedIn/ULI/774533-5002611
=
“:STEPS FOR ACCESSING LINKEDIN CUSTOMER SERVICE PAGES 

Under the MORE TAB at the top of the LinkedIn web pages, click on the drop down 
list item LEARNING CENTER. This will open up the online LinkedIn assistance and 
explanation web pages. 

http://learn.linkedin.com/ 

Under RESOURCES, in the OVERVIEW section, click on CUSTOMER SERVICE. This will 
open a LinkedIn web page titled GET STARTED HERE. You can either choose from 
the presented list of items or search for a solution by entering the key words 
describing your issue in the search box. 

Entering the verbiage 'Invitation Reminders' in the box and clicking the Search 
Button returns a list of possible solutions for an issue related to invitations 
to connect. In this case, item one on the list, 'Invitation Reminders', refers 
to the LinkedIn Profile issue you are trying to resolve; click on this item, 
and follow the steps LinkedIn Customer Service offers members to resolve this 
issue. 

--- 

This is the information which will be presented. 

Do recipients get reminder emails after I send them an Invitation? 

LinkedIn automatically sends reminder emails to Invitation recipients who have 
not yet responded to your Invitation. Our intention behind sending reminders is 
to jog the receiver's memory in case they overlooked the original message. No 
more than two reminders are ever sent and once a member archives or replies to 
the Invitation, reminders are stopped. 

If you want to prevent any additional reminders from being sent, you can 
withdraw the Invitation. 

If you have received requests from multiple contacts to end the reminders, 
customer service can withdraw all pending Invitations on your behalf. Then, 
later at your discretion, you can re-send Invitations to any of those contacts. 
If you want LinkedIn Customer Service to withdraw all pending Invitations sent 
from your account, please contact us. “
===
Cheers,
Ronni

On 29/06/2011, at 12:37 PM, cm wrote:

 Don't feel bad, Ken. It seems that you are the victim of a deliberate 
 deception by Linked In.
 
 Cheers,
 Carlo
 
 On 2011-06-29, at 12:28, Eugene wrote:
 
 Hi Ronni,
 
 that explains it. 
 
 To me it seems a common mistake occurring on LinkedIn judging by those 
 links. 
 
 Perhaps LinkedIn has something to answer for, as their opt in options are 
 not clear for all users. They should have a dialogue box pre-warning the 
 user that an auto mailing invitation will be sent to all the people in their 
 address-book and that they need to individually cancel each request sent so 
 that reminder notices are sent.
 
 Again, I will be happy to avoid this company and all its dealings.
 
   Regards,
   Eugene
   (null) 4.tiff
 
 On 29/06/2011, at 11:56 AM, Ronda Brown wrote:
 
 Hi Ken,
 
 Your apology is accepted. 
 This might explain how it happened though.
 
 http://www.linkedin.com/answers/using-linkedIn/ULI/837515-46713100
 
 http://www.linkedin.com/answers/using-linkedIn/ULI/774533-5002611
 
 http://www.benbarden.com/linkedin-needs-to-let-us-opt-out-of-invitation-emails/
 
 http://www.linkedin.com/answers/using-linkedIn/ULI/836362-2040715
 
 A google search will find a heap more links ;-)
 
 Cheers,
 Ronni
 
 On 29/06/2011, at 11:27 AM, Ken Jackson wrote:
 
 My sincere apologies to anyone who received a Linked In request from me.
 
 It went out to my whole address book  WAMUG!! 
 Without my knowledge  I don't yet know why or how.
 
 I will be contacting Linked In to find out how it came about.
 
 I am very pissed off!
 
 Regards,
 
 Ken
 
 Ken Jackson
 
 k...@littleriverstudios.com.au
 
 kenjackson7...@gmail.com
 
 T 08 9376 1680
 M 0409 770 747
 Skype kennyj1098
 
 www.littleriverstudios.com.au
 
 http://www.facebook.com/pages/Perth-Australia/Little-River-Studios/129893967035394
  
 
 
 
 
 
 
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