Re: Lost play list

2013-11-17 Thread Jennifer Lefroy
Thank you, Ronni.  It is often awkward being an intermediary.

Regards,
Jennifer


On 15 November 2013 15:04, Ronda Brown ro...@mac.com wrote:

 Hi Jennifer,

 I keep messages flagged until I know the problem is solved, in case it is
 not and I need to refer back to what has already been suggested and tried.

 That is why we appreciate people getting back to the list with their
 results.

 Regards,
 Ronni
 Sent from Ronni's iPad4

 On 15 Nov 2013, at 2:17 pm, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 Hello Ronni and Daniel, I am sorry not to have replied, but I have not
 heard after leaving the instructions for Caroline.  Given the delay, I
 suspect it is either successful or that she is rebuilding by hand as she
 is technologically challenged like me. Do please unflag and thank you very
 much for the help which has furthered both our educations.

 Best regards,
 Jennifer


 On 15 November 2013 12:28, Ronda Brown ro...@mac.com wrote:

 Hi Jennifer,

 How did you get on, is the problem resolved?
 So I can 'unflag' the subject thread.
 I currently have 113 messages flagged for my attention that I am trying
 to work my way through :(

 Cheers,
 Ronni
 Sent from Ronni's iPad4

 On 3 Nov 2013, at 10:23 pm, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 Thank you both.  I will take this back to Caroline.  It is very hard to
 be an ignorant intermediary!

 Regards, Jennifer


 On 31 October 2013 20:40, Daniel Kerr wa...@macwizardry.com.au wrote:

 Hi Jennifer

 I had this happen to a client for some strange reason. The music they
 moved over ok, but the playlists didn't.
 All I did to correct it for them (and get it working was the following).

 First, I made sure iTunes wasn't running on the new machine.
 On the new machine, I moved the following files from
 Users/theirname/Music/iTunes/ to the Desktop (just incase)
 iTunes Library Extras.itdb
 iTunes Library Genius.itdb
 iTunes Library.itl
 iTunes Library.xml
 iTunes Music Library.xml
 (so in other words, just the files, not the folders. I left all the
 folders there).

 Then from the old machine I went into where the music was stored.
 (which I think from memory on a Windows machine is My Music/iTunes),…but I
 could be wrong…..
 I then copied the same named files as above to a Thumb Drive.
 After copying them I then put the Thumb Drive into the new Mac and put
 the files back into the above location on the Mac
 (Users/yourname/Music/iTunes).

 I then launched iTunes and the playlist and all the music was still
 there and worked as it normally should.
 Once I was happy it was all OK, I then deleted the ones I'd put on the
 Desktop temporarily.

 I found this worked ok for this machine,..so may (or may not) work for
 you friend,…depending on the what or why it happened :o))

 But just thought I'd share that info,…incase it helps. :o)

 Kind regards
 Daniel
  ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Apple**

 NOTE: Any information provided in this email may be my personal opinion
 and as such should be taken accordingly, and may not be the views of
 MacWizardry. Any information provided does not offer or warrant any form of
 warranty or accept liability. It would be appreciated that if
 any information in this email is to be disseminated, distributed or copied,
 that permission by the author be requested.

 On 31/10/2013, at 3:23 PM, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 I shall have to ask those questions when I see her tomorrow, Ronni.  She
 said all the music transferred to the Mac, but that no play
 list appears on the Mac. Thank you.

 Regards,
 Jennifer


 On 31 October 2013 13:07, Ronda Brown ro...@mac.com wrote:

 Hi Jennifer,

 How did she transfer her music from her Windows computer to her Mac?
 Did all the music transfer, but iTunes did not keep the same Playlists?
 I'm not sure what you mean by

 on transferring her music,the play list disappeared


 When she set up iTunes on the Mac, did she select in *iTunes 
 Preferences - Advanced*:
 *Keep iTunes Media folder organized*  *Copy files to iTunes Media
 folder when adding to Library* ... are both selected?

 Cheers,
 Ronni
 Sent from Ronni's iPad4

 On 31 Oct 2013, at 11:04 am, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 Hello Everyone, A friend has made the change from PC to Mac and is
 delighted but for the fact that on transferring her music,the play list
 disappeared.  She still has it on her iPod. but expects it to disappear
 when she syncs next to iTunes.

 I explained the great service given by Wamug members to Mac users  and
 thought if someone could solve this problem for her, she would be convinced
 of the benefits and join:-)

 Kind regards,
 Jennifer.


 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  

Re: Lost play list

2013-11-17 Thread Ronda Brown
Hi Jennifer,

I would appreciate it you could find out from your friend what her results were 
please.

Regards,
Ronni


Sent from Ronni's iPad4

 On 17 Nov 2013, at 5:59 pm, Jennifer Lefroy lefroy.jenni...@gmail.com wrote:
 
 Thank you, Ronni.  It is often awkward being an intermediary.
 
 Regards,
 Jennifer
 
 
 On 15 November 2013 15:04, Ronda Brown ro...@mac.com wrote:
 Hi Jennifer,
 
 I keep messages flagged until I know the problem is solved, in case it is 
 not and I need to refer back to what has already been suggested and tried.
 
 That is why we appreciate people getting back to the list with their results.
 
 Regards,
 Ronni
 Sent from Ronni's iPad4
 
 On 15 Nov 2013, at 2:17 pm, Jennifer Lefroy lefroy.jenni...@gmail.com 
 wrote:
 
 Hello Ronni and Daniel, I am sorry not to have replied, but I have not 
 heard after leaving the instructions for Caroline.  Given the delay, I 
 suspect it is either successful or that she is rebuilding by hand as she 
 is technologically challenged like me. Do please unflag and thank you very 
 much for the help which has furthered both our educations.
 
 Best regards,
 Jennifer
 
 
 On 15 November 2013 12:28, Ronda Brown ro...@mac.com wrote:
 Hi Jennifer,
 
 How did you get on, is the problem resolved?
 So I can 'unflag' the subject thread.
 I currently have 113 messages flagged for my attention that I am trying to 
 work my way through :(
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 3 Nov 2013, at 10:23 pm, Jennifer Lefroy lefroy.jenni...@gmail.com 
 wrote:
 
 Thank you both.  I will take this back to Caroline.  It is very hard to 
 be an ignorant intermediary!
 
 Regards, Jennifer
 
 
 On 31 October 2013 20:40, Daniel Kerr wa...@macwizardry.com.au wrote:
 Hi Jennifer
 
 I had this happen to a client for some strange reason. The music they 
 moved over ok, but the playlists didn't.
 All I did to correct it for them (and get it working was the following).
 
 First, I made sure iTunes wasn't running on the new machine.
 On the new machine, I moved the following files from 
 Users/theirname/Music/iTunes/ to the Desktop (just incase) 
 iTunes Library Extras.itdb
 iTunes Library Genius.itdb
 iTunes Library.itl
 iTunes Library.xml
 iTunes Music Library.xml
 (so in other words, just the files, not the folders. I left all the 
 folders there).
 
 Then from the old machine I went into where the music was stored. 
 (which I think from memory on a Windows machine is My Music/iTunes),…but 
 I could be wrong…..
 I then copied the same named files as above to a Thumb Drive.
 After copying them I then put the Thumb Drive into the new Mac and put 
 the files back into the above location on the Mac
 (Users/yourname/Music/iTunes).
 
 I then launched iTunes and the playlist and all the music was still 
 there and worked as it normally should.
 Once I was happy it was all OK, I then deleted the ones I'd put on the 
 Desktop temporarily.
 
 I found this worked ok for this machine,..so may (or may not) work for 
 you friend,…depending on the what or why it happened :o))
 
 But just thought I'd share that info,…incase it helps. :o)
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion 
 and as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form 
 of warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 31/10/2013, at 3:23 PM, Jennifer Lefroy lefroy.jenni...@gmail.com 
 wrote:
 
 I shall have to ask those questions when I see her tomorrow, Ronni.  
 She said all the music transferred to the Mac, but that no play
 list appears on the Mac. Thank you.
 
 Regards,
 Jennifer
 
 
 On 31 October 2013 13:07, Ronda Brown ro...@mac.com wrote:
 Hi Jennifer,
 
 How did she transfer her music from her Windows computer to her Mac?
 Did all the music transfer, but iTunes did not keep the same Playlists?
 I'm not sure what you mean by
 on transferring her music,the play list disappeared
 
 
 When she set up iTunes on the Mac, did she select in iTunes  
 Preferences - Advanced: 
 Keep iTunes Media folder organized  Copy files to iTunes Media 
 folder when adding to Library ... are both selected?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 31 Oct 2013, at 11:04 am, Jennifer Lefroy 
 lefroy.jenni...@gmail.com wrote:
 
 Hello Everyone, A friend has made the change from PC to Mac and is 
 delighted but for the fact that on transferring her music,the play 
 list disappeared.  She still has it on her iPod. but expects it to 
 disappear when she syncs next to iTunes.
 
 I explained the great service given by Wamug members to Mac users  
 and thought if someone could solve this 

Re: Lost play list

2013-11-17 Thread Jennifer Lefroy
Hello Ronni,

I am afraid, because she is new to how much help WAMUG gives, she gave up
and did what ever one dopes manually.  I can only apologise for the trouble.

Regards, Jennifer.


On 17 November 2013 18:22, Ronda Brown ro...@mac.com wrote:

 Hi Jennifer,

 I would appreciate it you could find out from your friend what her results
 were please.

 Regards,
 Ronni


 Sent from Ronni's iPad4

 On 17 Nov 2013, at 5:59 pm, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 Thank you, Ronni.  It is often awkward being an intermediary.

 Regards,
 Jennifer


 On 15 November 2013 15:04, Ronda Brown ro...@mac.com wrote:

 Hi Jennifer,

 I keep messages flagged until I know the problem is solved, in case it is
 not and I need to refer back to what has already been suggested and tried.

 That is why we appreciate people getting back to the list with their
 results.

 Regards,
 Ronni
 Sent from Ronni's iPad4

 On 15 Nov 2013, at 2:17 pm, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 Hello Ronni and Daniel, I am sorry not to have replied, but I have not
 heard after leaving the instructions for Caroline.  Given the delay, I
 suspect it is either successful or that she is rebuilding by hand as she
 is technologically challenged like me. Do please unflag and thank you very
 much for the help which has furthered both our educations.

 Best regards,
 Jennifer


 On 15 November 2013 12:28, Ronda Brown ro...@mac.com wrote:

 Hi Jennifer,

 How did you get on, is the problem resolved?
 So I can 'unflag' the subject thread.
 I currently have 113 messages flagged for my attention that I am trying
 to work my way through :(

 Cheers,
 Ronni
 Sent from Ronni's iPad4

 On 3 Nov 2013, at 10:23 pm, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 Thank you both.  I will take this back to Caroline.  It is very hard to
 be an ignorant intermediary!

 Regards, Jennifer


 On 31 October 2013 20:40, Daniel Kerr wa...@macwizardry.com.au wrote:

 Hi Jennifer

 I had this happen to a client for some strange reason. The music they
 moved over ok, but the playlists didn't.
 All I did to correct it for them (and get it working was the following).

 First, I made sure iTunes wasn't running on the new machine.
 On the new machine, I moved the following files from
 Users/theirname/Music/iTunes/ to the Desktop (just incase)
 iTunes Library Extras.itdb
 iTunes Library Genius.itdb
 iTunes Library.itl
 iTunes Library.xml
 iTunes Music Library.xml
 (so in other words, just the files, not the folders. I left all the
 folders there).

 Then from the old machine I went into where the music was stored.
 (which I think from memory on a Windows machine is My Music/iTunes),…but I
 could be wrong…..
 I then copied the same named files as above to a Thumb Drive.
 After copying them I then put the Thumb Drive into the new Mac and put
 the files back into the above location on the Mac
 (Users/yourname/Music/iTunes).

 I then launched iTunes and the playlist and all the music was still
 there and worked as it normally should.
 Once I was happy it was all OK, I then deleted the ones I'd put on the
 Desktop temporarily.

 I found this worked ok for this machine,..so may (or may not) work for
 you friend,…depending on the what or why it happened :o))

 But just thought I'd share that info,…incase it helps. :o)

 Kind regards
 Daniel
  ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Apple**

 NOTE: Any information provided in this email may be my personal opinion
 and as such should be taken accordingly, and may not be the views of
 MacWizardry. Any information provided does not offer or warrant any form of
 warranty or accept liability. It would be appreciated that if
 any information in this email is to be disseminated, distributed or copied,
 that permission by the author be requested.

 On 31/10/2013, at 3:23 PM, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 I shall have to ask those questions when I see her tomorrow, Ronni.
  She said all the music transferred to the Mac, but that no play
 list appears on the Mac. Thank you.

 Regards,
 Jennifer


 On 31 October 2013 13:07, Ronda Brown ro...@mac.com wrote:

 Hi Jennifer,

 How did she transfer her music from her Windows computer to her Mac?
 Did all the music transfer, but iTunes did not keep the same Playlists?
 I'm not sure what you mean by

 on transferring her music,the play list disappeared


 When she set up iTunes on the Mac, did she select in *iTunes 
 Preferences - Advanced*:
 *Keep iTunes Media folder organized*  *Copy files to iTunes Media
 folder when adding to Library* ... are both selected?

 Cheers,
 Ronni
 Sent from Ronni's iPad4

 On 31 Oct 2013, at 11:04 am, Jennifer Lefroy 
 lefroy.jenni...@gmail.com wrote:

 Hello Everyone, A friend has made the change from PC to Mac and is
 delighted but for the fact that on transferring her music,the play list
 disappeared.  She still 

Re: Lost play list

2013-11-14 Thread Ronda Brown
Hi Jennifer,

How did you get on, is the problem resolved?
So I can 'unflag' the subject thread.
I currently have 113 messages flagged for my attention that I am trying to work 
my way through :(

Cheers,
Ronni
Sent from Ronni's iPad4

 On 3 Nov 2013, at 10:23 pm, Jennifer Lefroy lefroy.jenni...@gmail.com wrote:
 
 Thank you both.  I will take this back to Caroline.  It is very hard to be an 
 ignorant intermediary!
 
 Regards, Jennifer
 
 
 On 31 October 2013 20:40, Daniel Kerr wa...@macwizardry.com.au wrote:
 Hi Jennifer
 
 I had this happen to a client for some strange reason. The music they moved 
 over ok, but the playlists didn't.
 All I did to correct it for them (and get it working was the following).
 
 First, I made sure iTunes wasn't running on the new machine.
 On the new machine, I moved the following files from 
 Users/theirname/Music/iTunes/ to the Desktop (just incase) 
 iTunes Library Extras.itdb
 iTunes Library Genius.itdb
 iTunes Library.itl
 iTunes Library.xml
 iTunes Music Library.xml
 (so in other words, just the files, not the folders. I left all the folders 
 there).
 
 Then from the old machine I went into where the music was stored. (which I 
 think from memory on a Windows machine is My Music/iTunes),…but I could be 
 wrong…..
 I then copied the same named files as above to a Thumb Drive.
 After copying them I then put the Thumb Drive into the new Mac and put the 
 files back into the above location on the Mac
 (Users/yourname/Music/iTunes).
 
 I then launched iTunes and the playlist and all the music was still there 
 and worked as it normally should.
 Once I was happy it was all OK, I then deleted the ones I'd put on the 
 Desktop temporarily.
 
 I found this worked ok for this machine,..so may (or may not) work for you 
 friend,…depending on the what or why it happened :o))
 
 But just thought I'd share that info,…incase it helps. :o)
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form of 
 warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, that 
 permission by the author be requested. 
 
 On 31/10/2013, at 3:23 PM, Jennifer Lefroy lefroy.jenni...@gmail.com 
 wrote:
 
 I shall have to ask those questions when I see her tomorrow, Ronni.  She 
 said all the music transferred to the Mac, but that no play
 list appears on the Mac. Thank you.
 
 Regards,
 Jennifer
 
 
 On 31 October 2013 13:07, Ronda Brown ro...@mac.com wrote:
 Hi Jennifer,
 
 How did she transfer her music from her Windows computer to her Mac?
 Did all the music transfer, but iTunes did not keep the same Playlists?
 I'm not sure what you mean by
 on transferring her music,the play list disappeared
 
 
 When she set up iTunes on the Mac, did she select in iTunes  Preferences 
 - Advanced: 
 Keep iTunes Media folder organized  Copy files to iTunes Media folder 
 when adding to Library ... are both selected?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 31 Oct 2013, at 11:04 am, Jennifer Lefroy lefroy.jenni...@gmail.com 
 wrote:
 
 Hello Everyone, A friend has made the change from PC to Mac and is 
 delighted but for the fact that on transferring her music,the play list 
 disappeared.  She still has it on her iPod. but expects it to disappear 
 when she syncs next to iTunes.
 
 I explained the great service given by Wamug members to Mac users  and 
 thought if someone could solve this problem for her, she would be 
 convinced of the benefits and join:-)
 
 Kind regards,
 Jennifer.

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Lost play list

2013-11-14 Thread Jennifer Lefroy
Hello Ronni and Daniel, I am sorry not to have replied, but I have not
heard after leaving the instructions for Caroline.  Given the delay, I
suspect it is either successful or that she is rebuilding by hand as she
is technologically challenged like me. Do please unflag and thank you very
much for the help which has furthered both our educations.

Best regards,
Jennifer


On 15 November 2013 12:28, Ronda Brown ro...@mac.com wrote:

 Hi Jennifer,

 How did you get on, is the problem resolved?
 So I can 'unflag' the subject thread.
 I currently have 113 messages flagged for my attention that I am trying to
 work my way through :(

 Cheers,
 Ronni
 Sent from Ronni's iPad4

 On 3 Nov 2013, at 10:23 pm, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 Thank you both.  I will take this back to Caroline.  It is very hard to be
 an ignorant intermediary!

 Regards, Jennifer


 On 31 October 2013 20:40, Daniel Kerr wa...@macwizardry.com.au wrote:

 Hi Jennifer

 I had this happen to a client for some strange reason. The music they
 moved over ok, but the playlists didn't.
 All I did to correct it for them (and get it working was the following).

 First, I made sure iTunes wasn't running on the new machine.
 On the new machine, I moved the following files from
 Users/theirname/Music/iTunes/ to the Desktop (just incase)
 iTunes Library Extras.itdb
 iTunes Library Genius.itdb
 iTunes Library.itl
 iTunes Library.xml
 iTunes Music Library.xml
 (so in other words, just the files, not the folders. I left all the
 folders there).

 Then from the old machine I went into where the music was stored.
 (which I think from memory on a Windows machine is My Music/iTunes),…but I
 could be wrong…..
 I then copied the same named files as above to a Thumb Drive.
 After copying them I then put the Thumb Drive into the new Mac and put
 the files back into the above location on the Mac
 (Users/yourname/Music/iTunes).

 I then launched iTunes and the playlist and all the music was still there
 and worked as it normally should.
 Once I was happy it was all OK, I then deleted the ones I'd put on the
 Desktop temporarily.

 I found this worked ok for this machine,..so may (or may not) work for
 you friend,…depending on the what or why it happened :o))

 But just thought I'd share that info,…incase it helps. :o)

 Kind regards
 Daniel
  ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Apple**

 NOTE: Any information provided in this email may be my personal opinion
 and as such should be taken accordingly, and may not be the views of
 MacWizardry. Any information provided does not offer or warrant any form of
 warranty or accept liability. It would be appreciated that if
 any information in this email is to be disseminated, distributed or copied,
 that permission by the author be requested.

 On 31/10/2013, at 3:23 PM, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 I shall have to ask those questions when I see her tomorrow, Ronni.  She
 said all the music transferred to the Mac, but that no play
 list appears on the Mac. Thank you.

 Regards,
 Jennifer


 On 31 October 2013 13:07, Ronda Brown ro...@mac.com wrote:

 Hi Jennifer,

 How did she transfer her music from her Windows computer to her Mac?
 Did all the music transfer, but iTunes did not keep the same Playlists?
 I'm not sure what you mean by

 on transferring her music,the play list disappeared


 When she set up iTunes on the Mac, did she select in *iTunes 
 Preferences - Advanced*:
 *Keep iTunes Media folder organized*  *Copy files to iTunes Media
 folder when adding to Library* ... are both selected?

 Cheers,
 Ronni
 Sent from Ronni's iPad4

 On 31 Oct 2013, at 11:04 am, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 Hello Everyone, A friend has made the change from PC to Mac and is
 delighted but for the fact that on transferring her music,the play list
 disappeared.  She still has it on her iPod. but expects it to disappear
 when she syncs next to iTunes.

 I explained the great service given by Wamug members to Mac users  and
 thought if someone could solve this problem for her, she would be convinced
 of the benefits and join:-)

 Kind regards,
 Jennifer.



 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Lost play list

2013-11-14 Thread Ronda Brown
Hi Jennifer,

I keep messages flagged until I know the problem is solved, in case it is not 
and I need to refer back to what has already been suggested and tried.

That is why we appreciate people getting back to the list with their results.

Regards,
Ronni
Sent from Ronni's iPad4

 On 15 Nov 2013, at 2:17 pm, Jennifer Lefroy lefroy.jenni...@gmail.com wrote:
 
 Hello Ronni and Daniel, I am sorry not to have replied, but I have not heard 
 after leaving the instructions for Caroline.  Given the delay, I suspect it 
 is either successful or that she is rebuilding by hand as she is 
 technologically challenged like me. Do please unflag and thank you very much 
 for the help which has furthered both our educations.
 
 Best regards,
 Jennifer
 
 
 On 15 November 2013 12:28, Ronda Brown ro...@mac.com wrote:
 Hi Jennifer,
 
 How did you get on, is the problem resolved?
 So I can 'unflag' the subject thread.
 I currently have 113 messages flagged for my attention that I am trying to 
 work my way through :(
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 3 Nov 2013, at 10:23 pm, Jennifer Lefroy lefroy.jenni...@gmail.com 
 wrote:
 
 Thank you both.  I will take this back to Caroline.  It is very hard to be 
 an ignorant intermediary!
 
 Regards, Jennifer
 
 
 On 31 October 2013 20:40, Daniel Kerr wa...@macwizardry.com.au wrote:
 Hi Jennifer
 
 I had this happen to a client for some strange reason. The music they 
 moved over ok, but the playlists didn't.
 All I did to correct it for them (and get it working was the following).
 
 First, I made sure iTunes wasn't running on the new machine.
 On the new machine, I moved the following files from 
 Users/theirname/Music/iTunes/ to the Desktop (just incase) 
 iTunes Library Extras.itdb
 iTunes Library Genius.itdb
 iTunes Library.itl
 iTunes Library.xml
 iTunes Music Library.xml
 (so in other words, just the files, not the folders. I left all the 
 folders there).
 
 Then from the old machine I went into where the music was stored. (which 
 I think from memory on a Windows machine is My Music/iTunes),…but I could 
 be wrong…..
 I then copied the same named files as above to a Thumb Drive.
 After copying them I then put the Thumb Drive into the new Mac and put the 
 files back into the above location on the Mac
 (Users/yourname/Music/iTunes).
 
 I then launched iTunes and the playlist and all the music was still there 
 and worked as it normally should.
 Once I was happy it was all OK, I then deleted the ones I'd put on the 
 Desktop temporarily.
 
 I found this worked ok for this machine,..so may (or may not) work for you 
 friend,…depending on the what or why it happened :o))
 
 But just thought I'd share that info,…incase it helps. :o)
 
 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion 
 and as such should be taken accordingly, and may not be the views of 
 MacWizardry. Any information provided does not offer or warrant any form 
 of warranty or accept liability. It would be appreciated that if any 
 information in this email is to be disseminated, distributed or copied, 
 that permission by the author be requested. 
 
 On 31/10/2013, at 3:23 PM, Jennifer Lefroy lefroy.jenni...@gmail.com 
 wrote:
 
 I shall have to ask those questions when I see her tomorrow, Ronni.  She 
 said all the music transferred to the Mac, but that no play
 list appears on the Mac. Thank you.
 
 Regards,
 Jennifer
 
 
 On 31 October 2013 13:07, Ronda Brown ro...@mac.com wrote:
 Hi Jennifer,
 
 How did she transfer her music from her Windows computer to her Mac?
 Did all the music transfer, but iTunes did not keep the same Playlists?
 I'm not sure what you mean by
 on transferring her music,the play list disappeared
 
 
 When she set up iTunes on the Mac, did she select in iTunes  
 Preferences - Advanced: 
 Keep iTunes Media folder organized  Copy files to iTunes Media 
 folder when adding to Library ... are both selected?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 31 Oct 2013, at 11:04 am, Jennifer Lefroy 
 lefroy.jenni...@gmail.com wrote:
 
 Hello Everyone, A friend has made the change from PC to Mac and is 
 delighted but for the fact that on transferring her music,the play list 
 disappeared.  She still has it on her iPod. but expects it to disappear 
 when she syncs next to iTunes.
 
 I explained the great service given by Wamug members to Mac users  and 
 thought if someone could solve this problem for her, she would be 
 convinced of the benefits and join:-)
 
 Kind regards,
 Jennifer.
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Lost play list

2013-11-03 Thread Jennifer Lefroy
Thank you both.  I will take this back to Caroline.  It is very hard to be
an ignorant intermediary!

Regards, Jennifer


On 31 October 2013 20:40, Daniel Kerr wa...@macwizardry.com.au wrote:

 Hi Jennifer

 I had this happen to a client for some strange reason. The music they
 moved over ok, but the playlists didn't.
 All I did to correct it for them (and get it working was the following).

 First, I made sure iTunes wasn't running on the new machine.
 On the new machine, I moved the following files from
 Users/theirname/Music/iTunes/ to the Desktop (just incase)
 iTunes Library Extras.itdb
 iTunes Library Genius.itdb
 iTunes Library.itl
 iTunes Library.xml
 iTunes Music Library.xml
 (so in other words, just the files, not the folders. I left all the
 folders there).

 Then from the old machine I went into where the music was stored. (which
 I think from memory on a Windows machine is My Music/iTunes),…but I could
 be wrong…..
 I then copied the same named files as above to a Thumb Drive.
 After copying them I then put the Thumb Drive into the new Mac and put the
 files back into the above location on the Mac
 (Users/yourname/Music/iTunes).

 I then launched iTunes and the playlist and all the music was still there
 and worked as it normally should.
 Once I was happy it was all OK, I then deleted the ones I'd put on the
 Desktop temporarily.

 I found this worked ok for this machine,..so may (or may not) work for you
 friend,…depending on the what or why it happened :o))

 But just thought I'd share that info,…incase it helps. :o)

 Kind regards
 Daniel
 ---
 Daniel Kerr
 MacWizardry

 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au


 **For everything Apple**

 NOTE: Any information provided in this email may be my personal opinion
 and as such should be taken accordingly, and may not be the views of
 MacWizardry. Any information provided does not offer or warrant any form of
 warranty or accept liability. It would be appreciated that if
 any information in this email is to be disseminated, distributed or copied,
 that permission by the author be requested.

 On 31/10/2013, at 3:23 PM, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 I shall have to ask those questions when I see her tomorrow, Ronni.  She
 said all the music transferred to the Mac, but that no play
 list appears on the Mac. Thank you.

 Regards,
 Jennifer


 On 31 October 2013 13:07, Ronda Brown ro...@mac.com wrote:

 Hi Jennifer,

 How did she transfer her music from her Windows computer to her Mac?
 Did all the music transfer, but iTunes did not keep the same Playlists?
 I'm not sure what you mean by

 on transferring her music,the play list disappeared


 When she set up iTunes on the Mac, did she select in *iTunes 
 Preferences - Advanced*:
 *Keep iTunes Media folder organized*  *Copy files to iTunes Media
 folder when adding to Library* ... are both selected?

 Cheers,
 Ronni
 Sent from Ronni's iPad4

 On 31 Oct 2013, at 11:04 am, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 Hello Everyone, A friend has made the change from PC to Mac and is
 delighted but for the fact that on transferring her music,the play list
 disappeared.  She still has it on her iPod. but expects it to disappear
 when she syncs next to iTunes.

 I explained the great service given by Wamug members to Mac users  and
 thought if someone could solve this problem for her, she would be convinced
 of the benefits and join:-)

 Kind regards,
 Jennifer.


 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug


 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug



 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: Lost play list

2013-10-31 Thread Jennifer Lefroy
I shall have to ask those questions when I see her tomorrow, Ronni.  She
said all the music transferred to the Mac, but that no play
list appears on the Mac. Thank you.

Regards,
Jennifer


On 31 October 2013 13:07, Ronda Brown ro...@mac.com wrote:

 Hi Jennifer,

 How did she transfer her music from her Windows computer to her Mac?
 Did all the music transfer, but iTunes did not keep the same Playlists?
 I'm not sure what you mean by

 on transferring her music,the play list disappeared


 When she set up iTunes on the Mac, did she select in *iTunes 
 Preferences - Advanced*:
 *Keep iTunes Media folder organized*  *Copy files to iTunes Media
 folder when adding to Library* ... are both selected?

 Cheers,
 Ronni
 Sent from Ronni's iPad4

 On 31 Oct 2013, at 11:04 am, Jennifer Lefroy lefroy.jenni...@gmail.com
 wrote:

 Hello Everyone, A friend has made the change from PC to Mac and is
 delighted but for the fact that on transferring her music,the play list
 disappeared.  She still has it on her iPod. but expects it to disappear
 when she syncs next to iTunes.

 I explained the great service given by Wamug members to Mac users  and
 thought if someone could solve this problem for her, she would be convinced
 of the benefits and join:-)

 Kind regards,
 Jennifer.


 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Lost play list

2013-10-31 Thread Ronda Brown
Hi Jennifer,

Doesn't she have email setup on her 'whatever' Mac? 
Check what she is running... Mavericks OS X 10.9  iTunes 11.1.2? 

Open her iTunes 11, see if there is PLAYLISTS  (heading, under Library)
If so but NO Playlists are showing under the Playlists heading... Place the 
cursor near PLAYLISTS and you will see show ... Click show.

Cheers,
Ronni
Sent from Ronni's iPad4

 On 31 Oct 2013, at 3:23 pm, Jennifer Lefroy lefroy.jenni...@gmail.com wrote:
 
 I shall have to ask those questions when I see her tomorrow, Ronni.  She said 
 all the music transferred to the Mac, but that no play
 list appears on the Mac. Thank you.
 
 Regards,
 Jennifer
 
 
 On 31 October 2013 13:07, Ronda Brown ro...@mac.com wrote:
 Hi Jennifer,
 
 How did she transfer her music from her Windows computer to her Mac?
 Did all the music transfer, but iTunes did not keep the same Playlists?
 I'm not sure what you mean by
 on transferring her music,the play list disappeared
 
 
 When she set up iTunes on the Mac, did she select in iTunes  Preferences - 
 Advanced: 
 Keep iTunes Media folder organized  Copy files to iTunes Media folder 
 when adding to Library ... are both selected?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 31 Oct 2013, at 11:04 am, Jennifer Lefroy lefroy.jenni...@gmail.com 
 wrote:
 
 Hello Everyone, A friend has made the change from PC to Mac and is 
 delighted but for the fact that on transferring her music,the play list 
 disappeared.  She still has it on her iPod. but expects it to disappear 
 when she syncs next to iTunes.
 
 I explained the great service given by Wamug members to Mac users  and 
 thought if someone could solve this problem for her, she would be convinced 
 of the benefits and join:-)
 
 Kind regards,
 Jennifer.
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Lost play list

2013-10-31 Thread Daniel Kerr
Hi Jennifer

I had this happen to a client for some strange reason. The music they moved 
over ok, but the playlists didn't.
All I did to correct it for them (and get it working was the following).

First, I made sure iTunes wasn't running on the new machine.
On the new machine, I moved the following files from 
Users/theirname/Music/iTunes/ to the Desktop (just incase) 
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Library.itl
iTunes Library.xml
iTunes Music Library.xml
(so in other words, just the files, not the folders. I left all the folders 
there).

Then from the old machine I went into where the music was stored. (which I 
think from memory on a Windows machine is My Music/iTunes),…but I could be 
wrong…..
I then copied the same named files as above to a Thumb Drive.
After copying them I then put the Thumb Drive into the new Mac and put the 
files back into the above location on the Mac
(Users/yourname/Music/iTunes).

I then launched iTunes and the playlist and all the music was still there and 
worked as it normally should.
Once I was happy it was all OK, I then deleted the ones I'd put on the Desktop 
temporarily.

I found this worked ok for this machine,..so may (or may not) work for you 
friend,…depending on the what or why it happened :o))

But just thought I'd share that info,…incase it helps. :o)

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 31/10/2013, at 3:23 PM, Jennifer Lefroy lefroy.jenni...@gmail.com wrote:

 I shall have to ask those questions when I see her tomorrow, Ronni.  She said 
 all the music transferred to the Mac, but that no play
 list appears on the Mac. Thank you.
 
 Regards,
 Jennifer
 
 
 On 31 October 2013 13:07, Ronda Brown ro...@mac.com wrote:
 Hi Jennifer,
 
 How did she transfer her music from her Windows computer to her Mac?
 Did all the music transfer, but iTunes did not keep the same Playlists?
 I'm not sure what you mean by
 on transferring her music,the play list disappeared
 
 
 When she set up iTunes on the Mac, did she select in iTunes  Preferences - 
 Advanced: 
 Keep iTunes Media folder organized  Copy files to iTunes Media folder 
 when adding to Library ... are both selected?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 31 Oct 2013, at 11:04 am, Jennifer Lefroy lefroy.jenni...@gmail.com 
 wrote:
 
 Hello Everyone, A friend has made the change from PC to Mac and is delighted 
 but for the fact that on transferring her music,the play list disappeared.  
 She still has it on her iPod. but expects it to disappear when she syncs 
 next to iTunes.
 
 I explained the great service given by Wamug members to Mac users  and 
 thought if someone could solve this problem for her, she would be convinced 
 of the benefits and join:-)
 
 Kind regards,
 Jennifer.
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Lost play list

2013-10-30 Thread Ronda Brown
Hi Jennifer,

How did she transfer her music from her Windows computer to her Mac?
Did all the music transfer, but iTunes did not keep the same Playlists?
I'm not sure what you mean by
 on transferring her music,the play list disappeared


When she set up iTunes on the Mac, did she select in iTunes  Preferences - 
Advanced: 
Keep iTunes Media folder organized  Copy files to iTunes Media folder when 
adding to Library ... are both selected?

Cheers,
Ronni
Sent from Ronni's iPad4

 On 31 Oct 2013, at 11:04 am, Jennifer Lefroy lefroy.jenni...@gmail.com 
 wrote:
 
 Hello Everyone, A friend has made the change from PC to Mac and is delighted 
 but for the fact that on transferring her music,the play list disappeared.  
 She still has it on her iPod. but expects it to disappear when she syncs next 
 to iTunes.
 
 I explained the great service given by Wamug members to Mac users  and 
 thought if someone could solve this problem for her, she would be convinced 
 of the benefits and join:-)
 
 Kind regards,
 Jennifer.
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug