Re: [libreoffice-website] Minutes from the Tue Nov 15 infra call

[Florian Effenberger]

Hi,

Guilhem Moulin wrote on 15.12.22 at 10:39:


That's done already; these are the minutes from the last call 1 month ago
which I forgot to send the following day, a lot has happened meanwhile :-)


ah, indeed - sorry! I need a coffee I guess. ;-)

But one part of my mail stands: Thanks a lot for your work!

Florian

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Re: [libreoffice-website] Minutes from the Tue Nov 15 infra call

[Florian Effenberger]

Hi,

Guilhem Moulin wrote on 15.12.22 at 06:59:

+ cloph: maxed out the number of VMs already, need to contact hetzner and 
ask
  if they can raise it


let me know if I need to do anything for this, happy to support of 
course - thanks a lot for all your work!


Florian

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Re: [libreoffice-website] Why my extension project disappeared from my profile in extensions.libreoffice.org?

[Florian Effenberger]

Hello,

José Vélez Serrano wrote on 16.11.22 at 15:28:

I have write twice to  but nobody answer.


Christian was on vacation until Sunday, he will follow-up with you soon. 
Apologies for the delay.


Florian

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Re: [libreoffice-website] Postmortem April 25 incident report

[Florian Effenberger]

Hello Guilhem,

Guilhem Moulin wrote on 03.05.22 at 03:05:

[This is a follow-up forhttps://status.documentfoundation.org/incidents/265  .]


thanks a lot indeed to you and Christian for handling the situation, and 
thanks a lot for the post-mortem incident report. We communicated a 
brief summary during the incident via IRC and on the status page, thanks 
for follow-up with more detail here.


I know you are already working on adding those metrics to the 
monitoring, so we can identify such a situation next time.


Florian

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Re: [libreoffice-website] INFRA: issues with SSO (single sign-on)

[Florian Effenberger]

The issue has been fixed.
Thanks a lot, Guilhem!

Florian Effenberger wrote on 07.03.22 at 09:43:

Hello,

there's currently an issue with our single sign-on (SSO) system. Infra 
is informed. Apologies for the inconveniences.


Florian



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[libreoffice-website] INFRA: issues with SSO (single sign-on)

[Florian Effenberger]

Hello,

there's currently an issue with our single sign-on (SSO) system. Infra 
is informed. Apologies for the inconveniences.


Florian

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Re: [libreoffice-website] Minutes from the Tue Sep 21 infra call

[Florian Effenberger]

Hi,

Guilhem Moulin wrote on 22.09.21 at 00:24:

  * Happy LibOCon!  Next call: Tue, Oct 19 at 18:30 CEST


thanks to all of you for your amazing and precious work for the LibOCon 
streaming infrastructure - I am really happy to see all this coming to 
life! Well done! :)


Florian

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[libreoffice-website] Happy SysAdminDay!

[Florian Effenberger]

Hello,

happy SysAdminDay everyone! [1]

Let me use this opportunity to thank everyone from the infra team for 
your passion, your dedication and your work throughout the year, and for 
all the good things you do.


Thank you for keeping our machines up and running, to make sure our 
worldwide community can work on LibreOffice in all timezones around the 
globe. Especially in these times, thanks a lot for bringing us together 
in virtual videoconferences, so we can stay close to each other despite 
social distancing.


Like with some other roles in the community, only a little bit of all 
the amazing things that happen are visible in public - the unlucky fate 
of the good sysadmin is they're only visible when things are not 
working. :-)


So even more, happy hacking, keep up the good work, and hope to meet all 
of you in person soon!


Florian


[1] https://sysadminday.com

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Re: [libreoffice-website] gmane list archive not working

[Florian Effenberger]

Hi,

Guilhem Moulin wrote on 13.06.21 at 19:14:

<…@m.gmane-mx.org>  is subscribed to both and the MX has accepted all 13
resp. 50 messages sent during the past week.  Delivery beyond that point
is not under TDF control.


is there any way to ping the GMANE folks? I checked on their website, 
but found no contact data at all.


If anyone knows whom to poke, we probably should do that.

Florian

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Re: [libreoffice-website] partial infra outage - Tuesday, March 30

[Florian Effenberger]

Hello,

Florian Effenberger wrote on 30.03.21 at 10:56:

we are currently experiencing issues with several virtual machines. The 
team is looking into this, we keep you updated. Sorry for the 
inconveniences.


All virtual machines and services are back now. The reason was a 
hypervisor crash. No data loss occured. We apologize for the inconveniences.


Florian

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[libreoffice-website] partial infra outage - Tuesday, March 30

[Florian Effenberger]

Hello,

we are currently experiencing issues with several virtual machines. The 
team is looking into this, we keep you updated. Sorry for the 
inconveniences.


Affected services so far seem to be the main website, BugZilla and 
Nextcloud at least.


We'll be updating the status page at 
https://status.documentfoundation.org soon.


Florian

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Re: [libreoffice-website] A new year and a new inconsistency between website and the TDF update service...

[Florian Effenberger]

Hello,

William Gathoye (LibreOffice) wrote on 05.02.21 at 16:09:

Yes it is intentional. I was trying to show that even with 1 wk delay, 
as this way of proceeding is a bit weird in 2021 (cf. the Apple-esque 
way that releases everything in a synchronized way), you'll have people 
who complain/think the feature doesn't work :)


you will always have people complaining about something, this one is 
very easy. :-) You will find people complaining we update too fast, you 
will find people complaining we update too slow. So, whatever you do, 
someone is likely to be unhappy. And good decisions are usually not 
based on listening only to those vocal.


Which means we could tweak that update dialog and put a warning there 
that warns the user there is a 1wk delay between the announcement and 
the moment the update service made aware. Could this help in 
understanding the situation, do you think?


If the idea behind your mail actually is to add an information about our 
update mechanism - worth considering. But don't think this will 
magically solve the problem of people being unhappy. In any case, I 
think this is likely more a discussion for the ESC than for the website 
list.


As explained in our video call, the plan is to have the update triggered 
for micro versions (7.0.3->7.0.4 etc.) about one week after the release.


For minor and major version updates (7.0->7.1 or 6.4->7.0), there is - 
notwithstanding the current rolling release discussion - some longer 
time planned in. Likely, the update from 7.0 to 7.1 will be triggered 
around 7.1.3 or 7.1.4.


It's intentional that current users of 7.0 will not see an update for 
7.1 before 7.1.3 or 7.1.4, the will get updates of 7.0.x in the meantime.


Florian

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Re: [libreoffice-website] Problem with the English translation of privacy policy on TDF website

[Florian Effenberger]

Hi Regina,

Regina Henschel wrote on 05.02.21 at 14:21:

I think not. I came across it only when I tried to get a "about-us". 
Perhaps it should be made and redirect to 
https://www.libreoffice.org/about-us/who-are-we/.


seems there is a redirect for https://www.libreoffice.org/about-us/ - 
but not for the TDF website, as that is a different page indeed. I guess 
that's intentional. :)


Florian

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Re: [libreoffice-website] Problem with the English translation of privacy policy on TDF website

[Florian Effenberger]

Hi Regina,

Regina Henschel wrote on 04.02.21 at 14:58:

The part https://www.documentfoundation.org/about-us does not exist.


is that particular address linked from somewhere?

Florian

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Re: [libreoffice-website] Problem with the English translation of privacy policy on TDF website

[Florian Effenberger]

Hi,

Mike Saunders wrote on 04.02.21 at 15:35:

Thanks for the pointers, Hossein. My suggestion would be to simply make
https://www.documentfoundation.org/privacy  redirect to
https://www.libreoffice.org/privacy, so we have only one source for the
information, to avoid duplication.

Florian, what do you think?


I think the pages have identical content, the URLs are aliases - Cloph 
should know best.


Florian

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Re: [libreoffice-website] Problem with the English translation of privacy policy on TDF website

[Florian Effenberger]

Hi,

Hossein Noorikhah wrote on 04.02.21 at 12:58:

https://www.documentfoundation.org/privacy-2/

But, unfortunately the link does not work, and it redirects with "301
Moved Permanently" to the German page.


I can confirm - the link to the English policy at 
https://www.documentfoundation.org/about-us/privacy/privacy-policy-en/ 
seems to be redirecting to the German one.


Florian

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Re: [libreoffice-website] A new year and a new inconsistency between website and the TDF update service...

[Florian Effenberger]

Hi William,

thanks for noticing the glitch and poking us, and thanks to Guilhem for 
fixing it!


William Gathoye (LibreOffice) wrote:
3 weeks after that date, the update service is still advising 7.0.3 as 
being the latest version.


For minor and major version upgrades the situation might be different, 
but I agree, for a micro version upgrade like that one, we should have 
triggered the update notification a few days after the release when no 
issues are reported.


Maybe quite unfortunate timing wrt. the Christmas break, but shouldn't 
have happened for sure - sorry for that.


Florian

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[libreoffice-website] Re: Upcoming policy change on Jitsi: room *creation* limited to TDF members

[Florian Effenberger]

Hi,

Guilhem Moulin wrote:

Had to rush that into production today.  Those of you who were following
LibOCon on our jitsi instance will most likely understand why.


let me thank you personally for all your and other community members' 
hard work behind the scenes for the conferencing system today. You 
jumped in when we unexpectedly had issues, and by your work and 
dedication helped the community to, in the end, experience a conference 
where they can talk, chat and share their ideas and visions - truly, 
thanks a lot for that!


Florian

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Re: [libreoffice-website] Parts of download page not translated

[Florian Effenberger]

Hi,

Cloph is on vacation this week, but I added this to a ticket:
https://redmine.documentfoundation.org/issues/3297

Florian

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Re: [libreoffice-website] Minutes from the Tue Jul 21 infra call

[Florian Effenberger]

Hello,

let me use this opportunity to thank the infra team for keeping our 
machines up and running and for all your coordination work behind the 
scenes.


TDF is a mature organization now and our infra demands differ a lot from 
what we used to have in the early days. I'm happy and glad to see things 
in trusted hands like yours.


I can only guess the amount of work required to make things happen, 
including weekend and night shifts, critical tasks out of business hours 
and much more.


Especially during these times, when meeting each other over a beer or 
two is not possible, I'd like to extend my thanks to all of you for your 
work and dedication!


Florian

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Re: [libreoffice-website] Re: FYI: LibreOffice Extensions Templates Website Repository Migrated To Python 3 / Plone 5.2.x

[Florian Effenberger]

Hello Andreas,

Andreas Mantke wrote:

it seemed the LibreOffice project and TDF were (and is) not interested
in my offer for volunteering.
It is also interesting to see, that there were no (in public nor
private) communication from the TDF infra team.


we discussed several times on the phone about this and other topics, so 
it's sad to hear you feel there was no communication - as it was rather 
the contrary from my point of view.


I hope when all this Corona madness is over, we will find the 
opportunity to meet in person and talk things through. I was and am 
still grateful and happy for your contributions over all these years.


Florian

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Re: [libreoffice-website] TDF Jitsi instance issues with 20+ people

[Florian Effenberger]

Hello,

thanks a lot to the team for running the test and to the precious 
feedback received from Emiliano and others! I just talked to Cloph and 
will try to summarize the situation:


- the VM hardware has been bumped up

- it strongly looks like neither hosting nor server nor bandwith are the 
problem, also the traffic is normal


- it very much looks like the client is the problem

- I proposed to verify the results with a test in the official Jitsi 
Meet instance, to see if this has the same problems, although I'm not 
sure that in the current times that is reliable


For next Friday's meeting, we have several options:

- We could server-side enforce the audio only mode. Whether that helps 
or not is unclear, as people are turning off video during the meeting 
anways.


- As fallback we could use

  - talkyoo, a pure phone-based solution that served us well in the 
past. For dial-ins from countries that talkyoo doesn't provide a number 
for, there seems a workaround with Google Hangouts. This "bridging" is 
not convenient, but does the job.


  - another conferencing system Paolo is using (I don't remember the 
name currently)


  - Nextcloud Talk, as we do have a Nextcloud instance; but then, we 
don't have experience with the videoconferencing module


Florian

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Re: [libreoffice-website] TDF Jitsi instance issues with 20+ people

[Florian Effenberger]

Hello,

thanks a lot for bringing this up and indeed, this is something we need 
to fix urgently. When 15 users or more are in the meeting, Jitsi is 
basically unusable, while it's rock-stable for less users. Disabling 
video did not help.


Whether the amount of users, or the combination of clients and 
distribution of users is relevant (Jitsi needs to mix various streams 
into one), I can't say.


I looked at the VM during the meeting and the load was at about 8, 
suggesting we can pump up the virtual hardware and see how that goes. 
Another option is to host not at our datacenter, but at some cloud 
provider with different connectivity.


The official Jitsi instance seems - given the amount of home office 
workers at the moment - rather problematic from what I've heard.


The machine's connectivity should be 1 Gbit/s though, not 100 Mbit/s, 
but of course line congestion and peering can be a determining factor.


As it's hard to test meetings with 20 people, as concrete action items 
I'd propose


- assinging more resources to the VM -> Cloph, can you have a look? 
(Guilhem is on vacation right now)
- finding out if there was any major spike in traffic on the VM recently 
-> also Cloph, can you have a look?
- have someone from infra on standby during the next meeting to live 
debug the issues

- have a fallback plan to have a proper meeting

Florian

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Re: [libreoffice-website] Changes with Chrome

[Florian Effenberger]

Hi Guilhem,

Guilhem Moulin wrote:


In the past 2 years or so I've regularly run a script to upgrade
baseURLs (typical case is when the operator of an old mirror silently
adds TLS support).  Right now 72/113 (63.71%) have an https:// base URL.
Grouping by region,


thanks a lot, that sounds great indeed!


It's not clear to me how disruptive the change will be in practice,
because we have redirects between the download page and the actual
mirror.  However https:// adoption is at a point where we could remove
http:// base URLs without notice without causing too much disruption on
the remaining mirrors nor users (except perhaps those in south Africa
and Russia).


I only read news articles about it, but seems that Chrome will soon 
start showing a warning message, later this year then blocking 
downloads. So if there's an easy command to disable all HTTP mirrors, 
check the impact, and re-enable if required, might make sense to fire 
that off soon. We could also test with the Chrome beta version and see 
how we are affected.


Florian

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[libreoffice-website] Changes with Chrome

[Florian Effenberger]

Hello,

from what I read in the headlines, there are two major changes in Chrome 
coming up:


- Our own Jitsi extension, used for screen sharing from within Chrome, 
gets disabled as it's not in the Chrome app store.


- Chrome seems to disable insecure (i.e. FTP and HTTP) downloads from 
secure websites (HTTPS) like ours in the future.


We should investigate...

Florian



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Re: [libreoffice-website] Minutes from the Tue Nov 19 infra call

[Florian Effenberger]

Hi,

thanks a lot for your work and kudos to the infra team!

Guilhem Moulin wrote:


 - AI guilhem: doublecheck with floeff and order the box (AX41-NVMe -- or
   maybe wait until dec 1 for full billig period), then deploy via salt


Let me know which configuration to order, and I will take care of it. 
The sooner we have it, the better it is, given the issues with Pootle.


Florian

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Re: [libreoffice-website] Problem with recurring donations?

[Florian Effenberger]

Hi,

Mike Saunders wrote:


It's already in bold in the title bit, although we could make that
bigger. And then it says "recurring" in the drop down list too. So
basically, those people who make the mistake manage to somehow miss the
"recurring" word twice...


what confuses me is that the problem has grown a lot (it seems) since we 
also offer Stripe for recurring payments. It could be a coincidence, but 
it is really weird...


Florian

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Re: [libreoffice-website] Problem with recurring donations?

[Florian Effenberger]

Hi,

Ilmari Lauhakangas wrote:

Ah, was wondering, if A/B testing was involved, but the coin toss kept 
giving me recurring donations after the single one time one!


there's some randomization and A/B testing between three or four 
variants of the donate page in place indeed. Recurring donations via 
PayPal have been possible for a long time, and the basic page design 
hasn't changed - but surprisingly, since we also allow recurring 
donations via Stripe, the amount of people claiming they did so by 
mistake has grown a lot. I have no real explanation so far, because the 
page layout didn't change a lot, neither did the texts.


I am wondering if we can make the recurring bit a more 
prominent/emphasized, e.g. in bold writing.


Florian

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Re: [libreoffice-website] Ask.libreoffice.org is down

[Florian Effenberger]

Hi,

Ananda wrote:

It seems the community support site is currently down.

Ask.libreoffice.org


thanks for the report and sorry for the inconveniences - seems 
everything is back to normal.


Florian

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Re: [libreoffice-website] Proposal to disable Planet TDF Twitter feed

[Florian Effenberger]

Hello,

Brett Cornwall wrote:

I imagine it would make sense to do the same to the Mastadon account. 
There's not much in the way of sharing/likes on either of those accounts 
so it makes sense in my humble opinion.


I can't make an educated guess on that, not been doing much with 
Mastodon - I'd love to hear some thoughts on that indeed.


Wrt. the Twitter Planet, I saw only supportive messages, so I will 
disable the account for now.


Thanks!
Florian

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[libreoffice-website] Proposal to disable Planet TDF Twitter feed

[Florian Effenberger]

Hello,

we have our TDF Planet at https://planet.documentfoundation.org that 
offers several blog feeds at one convenient place. It allows for easy 
access and gives a good overview of what's going on, to stay up to date 
on things that happen around LibreOffice and TDF at large.


A summary of this is posted at the @PlanetTDF Twitter feed. That Twitter 
feed has been repeatedly subject of some irritation. Not all blog 
postings are featured due to the sheer amount of them and e.g. sometimes 
authors by accident chose the wrong category and then the posting gets 
featured by mistake. While we can correct this easily on our own Planet, 
when things are on social media, there's more interaction.


As the Planet's main purpose is to combine content on the website and 
its respective RSS feed and at the same time we feature relevant 
postings and activities on our main TDF and LibreOffice channels, we've 
repeatedly received the proposal to disable the @PlanetTDF Twitter feed 
altogether. It simply serves no purpose on its own, but just duplicates 
content that was duplicated before already. ;-)


I like the idea and support the proposal.
Any thoughts on this?

Thanks,
Florian

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[libreoffice-website] recurring donations via Stripe

[Florian Effenberger]

Hello,

in the past days, I've received several complaints about the recurring 
donations via Stripe. People are claiming they didn't opt for an 
recurring donation, but a one-off instead, or tell that the sum is 
different from what they mentioned.


It's not many complaints and I couldn't reproduce, so it could simply be 
mistakes. We had that in the past as well and it was rarely a mistake on 
our end.


Can anyone reproduce the problem?

Thanks,
Florian

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Re: [libreoffice-website] Minutes from the Tue Sep 17 infra call

[Florian Effenberger]

Hi,

Guilhem Moulin wrote:

+ guilhem: would just like to agree on something that's not telegram.
  Brett: would just need to be as usable as telegram then


I agree, that's exactly the thing. That's something many solutions badly 
fail at and which makes the adoption rate of proprietary messaging tools 
much higher. The casual user does not want to configure server, login 
and other things.


The primary reason for looking for a messaging solution is internal use, 
so people are capable to add their SSO account. The blocker for me so 
far was that the mobile apps were not working reliably (Nextcloud) or I 
could not use SSO at all (Matrix/Riot).


If we go for an alternative, I want it to be on TDF premises, so IRC 
might not be the best way to go.


What we could do is to bridge a messaging tool (mobile-capable, 
notifications, SSO) to IRC if need be.


That being said - thanks everyone for all the hard work you do, I see 
lots of progress in infra, happy!


Florian

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Re: [libreoffice-website] Switching LibreOffice Twitter handle to camel case

[Florian Effenberger]

Hi William,

William Gathoye wrote:


Actually you won't risk anything since LibreOffice and libreoffice are
the same handle, the Twitter website is answering both without *any*
301/302 redirection at all.


hm, maybe I fail to see the problem then. :-) Why don't you just use the 
camel case form when referring to the account, e.g. typing @LibreOffice 
instead of @libreoffice?



I can however understand your concern, this is why for such a question,
I'll ask for a Twitter employee directly to know more about the pitfalls
we could have.


I am very reluctant given the past experience - our account was blocked 
for a nonsense reason and only a direct contact could help us out. 
Others were less lucky and blocked for about 30 days or more. Not sure 
if that still is a problem, but...


Florian

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Re: [libreoffice-website] unscheduled hypervisor reboot

[Florian Effenberger]

Hi,

Guilhem Moulin wrote:

AFAICT the corruption is now fully resolved, and no data was lost.


that's good news, thanks a lot for your work!

Florian

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Re: [libreoffice-website] Switching LibreOffice Twitter handle to camel case

[Florian Effenberger]

Hi,

William Gathoye wrote:

Would you mind renaming the @libreoffice account to @LibreOffice instead ?

This change is completely transparent, no worries to have.


I propose to not touch it - last time we made a change, we temporary 
lost our access due to GDPR and verifications and other fun stuff, and I 
fear we might hit a similar problem for renaming.


Florian

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Re: [libreoffice-website] Re: unscheduled hypervisor reboot

[Florian Effenberger]

Hello,

m.a.riosv wrote:

seems Ask is partially broken, not all but in notifications and activity I
receive the message:

/Internal server error

system error log is recorded, error will be fixed as soon as possible
please report the error to the site administrators
  /


to add another finding we received from a user: When editing questions 
or comments, the error


"invalid page in block 20670 of relation base/16386/14472111"

seems to be thrown.

Florian

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Re: [libreoffice-website] Re: unscheduled hypervisor reboot

[Florian Effenberger]

Hello,

m.a.riosv wrote:

seems Ask is partially broken, not all but in notifications and activity I
receive the message:


thanks a lot for the report - we will have a look and I'll send an 
update to this list.


In the meantime, all the other services are up and running again, since 
yesterday evening (Berlin time).


Florian

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Re: [libreoffice-website] unscheduled hypervisor reboot

[Florian Effenberger]

Hello,

another update:

- the main websites documentfoundation.org and libreoffice.org are back 
ONLINE


- OpenGrok is back ONLINE

- the download archive is back ONLINE

- the pad is still OFFLINE

- Bugzilla is ONLINE; if you spot errors, please let us know

The infra team is available at the #tdf-infra IRC channel on Freenode 
for questions.


Thanks to Cloph for looking into the issues immediately after they were 
spottted!


Florian

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Re: [libreoffice-website] unscheduled hypervisor reboot

[Florian Effenberger]

Hello,

a quick update on the situation. Still AFFECTED are:

- the main websites documentfoundation.org and libreoffice.org
- the pad
- OpenGrok
- the downloadarchive
- some Bugzilla tables are affected too, we're trying to reindex these

Infra is working on bringing the services up bit by bit, with the 
priority on the website, and then will analyse the situation to find out 
why the hypervisor rebooted itself.


The infra team is available at the #tdf-infra IRC channel on Freenode 
for questions. The status website at 
https://status.documentfoundation.org will be updated as soon as there 
are news.


We apologize for the inconveniences.

Florian

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[libreoffice-website] unscheduled hypervisor reboot

[Florian Effenberger]

Hello,

earlier today, one of our hypervisors rebooted and brought down a couple 
of services.


Infra is currently working on bringing the services back online again.

Amongst services currently AFFECTED are:

- BugZilla: available, but throws error messages for certain write 
operations


- the TDF and LibreOffice website

- the help system

- the pad

- the download archive

NOT affected are e.g. Gerrit, Wiki, AskBot, mailing lists, Jitsi, SSO, 
Redmine and the main download website.


The infra team is available at the #tdf-infra IRC channel on Freenode 
for questions. The status website at 
https://status.documentfoundation.org will be updated as soon as there 
are news.


We apologize for the inconveniences.

Florian

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Re: [libreoffice-website] Minutes from the Tue May 21 infra call

[Florian Effenberger]

Hi,

thanks a lot for all your work, I really appreciate it!

Florian

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Re: [libreoffice-website] French AskBot localization

[Florian Effenberger]

Hi,

sophi wrote:

I just checked, the whole instance is now localized. Thanks for pushing


happy to hear! :-)

Florian

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[libreoffice-website] French AskBot localization

[Florian Effenberger]

Hello,

I've just received information that the French AskBot localization 
should be updated now. Can someone confirm all strings are translated 
correctly? ;-)


Thanks a lot for your work on the translation!
Florian

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Re: [libreoffice-website] Inconsistent remarks of macOS version requirement in www.libreoffice.org

[Florian Effenberger]

Hi,

Ilmari Lauhakangas wrote:

There is a ticket for it: 
https://redmine.documentfoundation.org/issues/2782


Seems this one slipped through from my ticket watching - assigned to 
Cloph now via the revision flag (in Redmine). Sorry for missing this one!


Florian

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Re: [libreoffice-website] Please enable static strings from Pootle

[Florian Effenberger]

Hi,

Cloph, can you give some feedback on this? I'd really like to have this 
sorted out soon, it's been pending for quite a while, and would be 
beneficial for several native language projects if we resolve it. :-)


Thanks a lot,
Florian

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Re: [libreoffice-website] Please enable static strings from Pootle

[Florian Effenberger]

Hi,

Michael Wolf wrote:
yes, this I mean. But, sorry, I have to wear sackcloth and ashes :-(. I 
found the text on Silverstripe. The text was not ivisble and I forgot to 
scroll down the screen. The text exists but unfortunately it is still 
untranslated. I'll translate it immediately.


no problem, I'm happy this is resolved already. :-) Let's try to get the 
other bits and pieces addressed with Cloph's help, and then I hope we're 
on top of things again!


Florian

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Re: [libreoffice-website] Please enable static strings from Pootle

[Florian Effenberger]

Hi,

Michael Wolf wrote:

still a question: There is a long text to the right of the new Donate 
page (see www.libreoffice.org/donate or, in German, 
de.libreoffice.org/donate).


I couldn't find this text to translate it.


you mean "We're a volunteer-driven..." and "You support is vital..."? 
Indeed, this should be translatable. Cloph, can you take care of it?


Martin Srebotnjak wrote:


I think there are still two strings not translatable on Pootle from the
Donate page:
"Donate via Stripe" (a button near the localizable button "Donate via
PayPal" under the reCaptcha).
"Amount:" (the string before text field for entering the amount of
bitcoins/b.cash)


Agreed. I'm not sure if they can be in Pootle (but I guess so), but I 
remember that Mike or Cloph were asking for the localized strings to 
embed in the files. Cloph, can you let us know what the correct process is?



I also have the following question (I raised it over a year ago, but alas):
why cannot the new donate page and the new combined (stable and fresh)
download page be used/turned on in the localized sites (I can only have the
old separate stable and fresh download pages on the Slovenian site, and I
can only have the old donate page on sl page).

I don't mind the old donate page, but the combined download page is much
more user-friendly.


I really would like to have rolling out the new donate pages a priority. 
I know there is some roundtrips involved as we're regularly working on 
improving the sites, with new strings coming up, but I propose to take 
the status quo, make it localizable, and roll it out. There were some 
side questions wrt. currency and proposed amounts per site, that needs 
to be added apart from the strings, but we really should move forward 
with this.


Cloph, is there a blocker? I know we discussed it in the past, but I 
don't know the current status - if we can roll out the pages soon, 
that'd be great indeed! :)


Thanks a lot,
Florian

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Re: [libreoffice-website] Please enable static strings from Pootle

[Florian Effenberger]

Hi,

Cloph, is there any update? Did you manage to roll out the updates to 
Pootle on Saturday?


Thanks,
Florian

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Re: [libreoffice-website] Please enable static strings from Pootle

[Florian Effenberger]

Hi,

Michael Wolf wrote:


Yes, thank you Florian for your reminder.

Six weeks have been past now since I asked to migrate the Pootle strings 
to the websites. The websites still do not work correctly.


this is really unfortunate, apologies for that. What seems missing is to 
add some more strings to Pootle, Cloph will look into that tomorrow.


In general, this discussion reveals we clearly need to have more 
shoulders to split this work on. Lots of things block on Cloph and a bus 
factor of 1 is never ideal and leads to long waiting times - which is 
also frustrating to the community, and the least thing I want is to 
demotivate people.


I want to find a way to make the process easier, by either giving others 
access to Pootle and share the knowledge, or finding a different way for 
website localizations. It's indeed been a constant problem in the past, 
and we need to clearly improve here.


Cloph, do you think we can publish a howto what steps are required, so 
we can distribute the load here to more shoulders in the future? Do you 
have other ideas?


Florian

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Re: [libreoffice-website] Please enable static strings from Pootle

[Florian Effenberger]

Hi,

Michael Wolf wrote:
Alle these Download strings do not contain the  tag for a line 
break but are truncated yet.


Cloph, any progress with that, did you identify the issue?

Thanks a lot,
Florian

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Re: [libreoffice-website] Please enable static strings from Pootle

[Florian Effenberger]

Hi Martin,

Martin Srebotnjak wrote:

I do not know what the actual reason is.

The fact is that the site/Silverstripe has not been accordingly changed in
all this time although the translations are available from many languages
(now also from lužiško-srbski:)  ).


sorry to hear about these issues - I thought they were solved a while 
ago. If not, apologies, then we really should get that sorted out ASAP.


I talk to Cloph on the phone to learn about the status quo and get back 
to you.


Florian

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[libreoffice-website] Re: Today's infra outage

[Florian Effenberger]

Hello,

Christian Lohmaier wrote:

a small update on the infra outage today (affecting bugzilla and
askbot mostly, and for some time also other services):

bugzilla and askbot have been restored.
Unfortunately bugzilla's db had to be restored from backup, so not all
comments/updates to bugs are reflected yet  (timeframe of ~11 hours
between backup and begin of outage, around 80 updates) - they'll be
restored from the mail notifications tomorrow.


thanks a lot for all your work on dealing with the issues - I know that 
Guilhem was having very little sleep the night before already due to 
maintenance and you just returned from vacation yesterday, so thanks a 
lot to both of you!


When we're fully back in service, let's sit together and brainstorm 
about the reasons and what we can do. There are several ideas on the 
table - but let's discuss this after both of you had some sleep and the 
last cleanup bits are done.


Thanks a lot!
Florian

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Re: [libreoffice-website] Minutes from the Tue Mar 19 infra call

[Florian Effenberger]

Hello,

Guilhem Moulin wrote:

Agenda
==


thanks a lot to everyone for the great work - I see a lot of good things 
coming to life and seems quite some work is required for some of these 
tasks (e.g. MirrorBrain, OCS). Thanks for chasing all this!


Florian

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Re: [libreoffice-website] Please enable static strings from Pootle

[Florian Effenberger]

Hi Michael,

Michael Wolf wrote:

Thank you for your information. I'm very impatient now because I had to 
wait already more than two weeks up to now. And next week it will be 
more than three weeks then.


apologies for that. However, IIRC we've hit an unexpected issue that 
needs fixing, which delayed things. I'm sure Cloph will have a look when 
he's back!


Florian

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Re: [libreoffice-website] WhatCanIDoForLibreOffice hosting at TDF

[Florian Effenberger]

Hello,

sophi wrote:

We would like to move forward now and bring the site live. Would it be
possible to host the site on one of our VM or would it be better to have
it on ourhttps://github.com/LibreOffice  or else?


is there any progress on this one? Any help needed? :-)

Thanks,
Florian

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Re: [libreoffice-website] Please enable static strings from Pootle

[Florian Effenberger]

Hi,

Michael Wolf wrote:

Ah, this is a little trickier than first thought - zend framework that
is used by silverstripe doesn't know about hsb/dsb, thus the langauge
files aren't picked up...

but working on it...



Thank you for your reply, I hope Zend Framework will be willing ... :-)


sorry for the delay on this one - Cloph is on vacation this week, but 
will have a look when he's back!


Florian

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Re: [libreoffice-website] Please enable static strings from Pootle

[Florian Effenberger]

Hi,

Michael Wolf wrote:
I'd like to repeat my request: Please activate static strings from 
Pootle for dsb.libreoffice.org and hsb.libreoffice.org.


Cloph, can you have a look? ;-)

Thanks a lot,
Florian

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Re: [libreoffice-website] "Development versions" download link is broken

[Florian Effenberger]

Hi,

Ilmari Lauhakangas wrote:
Looks like it was fixed. I saw the error as well when it was reported 
originally.


thanks! If the problem occurs again, let us know :-)

Florian

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Re: [libreoffice-website] "Development versions" download link is broken

[Florian Effenberger]

Hello Marc,

Marc Paré wrote:

Just thought I would let you know that the "Development versions"
download link seems to be broken.

https://www.libreoffice.org/download/download/?version=6.2.1  and if you
click on "Download version 6.2.1" it leads to an error.


thanks for the report - I just tried and it seems to work fine for me on 
Mac and in Geran. Which operating system are you using? Which is the 
resulting URL when you click on the button?


Thanks a lot,
Florian

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[libreoffice-website] Redmine Avatar

[Florian Effenberger]

Hello,

FYI: Guilhem has deployed the local avatars plugin [1], and so now you 
can upload a profile picture at 
https://redmine.documentfoundation.org/my/avatar that will be shown 
alongside your tickets.


Enjoy!
Florian

[1] https://redmine.documentfoundation.org/issues/2442

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Re: [libreoffice-website] Minutes from the Tue Feb 19 infra call

[Florian Effenberger]

Hi,

Guilhem Moulin wrote on 19.02.19 at 21:51:

  * wget: News from AskBot situation? No news from TDF board or Florian at the
moment


is there any concrete ticket? There are a couple of topics pending 
indeed (#2347, #2636) and I try to get our service provider fix these ASAP.


If there are any others, please let me know, so I can chase them.

Florian

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Re: [libreoffice-website] Minutes from the Tue Dec 18 infra call

[Florian Effenberger]

Hi,

Guilhem Moulin  wrote on Wed, 19 Dec 2018 
09:54:08 +0100:



Yup, according to my notes upgrades were manually rolled out (one
hypervisor at a time) on Sat Dec 1st and Sun Dec 2nd between 01:00 and
03:00 UTC. :-)


well done!


Ah right, I meant OS not firmware.  No strong feelings, but given there
is nothing from 6.43.x we're lacking, I'd say the LTS branch (6.42.x).


Seconded, let's stay with the LTS version. You can upgrade both, 
RouterOS and the RouterBOARD firmware, in that order, makes sense IMHO.


I have a family celebration that day, but feel free to poke me in case 
of problems - RouterOS is one of the areas I can help out if needed. :-) 
There were quite some changes to 6.42, so best is to run /export before 
and after and do a diff, just in case. The release notes give insight on 
what has changed, especially wrt. bridge implementation and removal of 
master-port, which might affect us.


Florian

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Re: [libreoffice-website] Minutes from the Tue Dec 18 infra call

[Florian Effenberger]

Hi,

Guilhem Moulin  wrote on Wed, 19 Dec 2018 
00:26:42 +0100:



+ all 4 hypervisors now running Stretch (9.6), kernel 4.9.130-2


thanks a lot, all happened again magically in the background it seems, 
well done!



  * AI guilhem (Wed Jan 2nd 2019): upgrade gustl firmware


Is that a RouterOS upgrade? Which baseline do we go for? 6.42.x or 6.43?

Florian

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[libreoffice-website] Spam on Redmine

[Florian Effenberger]

Hi,

we seem to get a bit spam on Redmine, similar to the wiki. I wonder if 
we should add some further check for account creation, e.g. a Captcha or 
manual approval?


Thoughts? :-)

Thanks,
Florian

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Re: [libreoffice-website] Minutes from the Tue Oct 16 infra call

[Florian Effenberger]

Hello,

Guilhem Moulin  wrote on Tue, 16 Oct 2018 
20:13:08 +0200:



Participants


1. guilhem
2. Brett
3. cloph

Agenda
==


thanks a lot for all your hard work on this, happy to see all these 
activities around our infrastructure! :)


Florian

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Re: [libreoffice-website] Re: Notification Emails not being sent

[Florian Effenberger]

Hi,

Guilhem Moulin  wrote on Wed, 26 Sep 2018 
17:02:40 +0200:



Ooops silly me, Sophie noticed a global switch which I had missed and
was turned off…  After turning it on I see a sharp increase of the
outgoing mail traffic from Askbot, and indeed the instant alert system
does work now (with my account at least).


thanks a lot for chasing this! Keeping my fingers crossed it works out 
now as expected!


Florian

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Re: [libreoffice-website] Re: Notification Emails not being sent

[Florian Effenberger]

Hi,

Guilhem Moulin  wrote on Fri, 17 Aug 2018 
13:38:13 +0200:



You're wrong that it's the only account affected, at least:-)   Instant
notifications were working again around mid-March for a short period,
but they broke(?) again soon afterwards.  We're still waiting for
upstream's fix (or at least action) on this.


my bad, then I got that wrong - I poke Evgeny again.

Florian


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Re: [libreoffice-website] Re: Notification Emails not being sent

[Florian Effenberger]

Hi Guilhem

peterwt  wrote on Fri, 17 Aug 2018 04:02:16 
-0700 (MST):



Now August and still not working.


do you know what the latest status of this was? We talked about it in a 
recent team meeting IMHO - I recall it was working, so only the concrete 
account seems to be affected, can you confirm, or am I wrong on this?


Thanks,
Florian

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Re: [libreoffice-website] Re: Annual Report 2017

[Florian Effenberger]

Hi Italo,

Italo Vignoli wrote on 2018-08-01 at 22:35:

I can change the page on the LibreOffice website to a Redirector Page
which forwards to the pafe on TDF website. I think it is the best and
easiest solution.


yes, indeed, please do so - thanks! ;-)

Florian

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[libreoffice-website] Re: Annual Report 2017

[Florian Effenberger]

Hi Rall,

Raal wrote on 2018-07-28 at 11:17:


please add Foundation's Report 2017 [1] on the website [2].

[..]
[1] 
https://blog.documentfoundation.org/blog/2018/07/20/tdf-annual-report-2017/

[2] https://www.libreoffice.org/about-us/foundations-reports/


oh, indeed, good spot, thanks for that!

Italo, does it make sense to have two different pages? We already have 
https://www.documentfoundation.org/foundation/financials/ - shall we 
merge them to one maybe?


Thanks,
Florian

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[libreoffice-website] post-mortem: unplanned infra outage today 1600-1700 Berlin time

[Florian Effenberger]

Hello,

we had an unplanned infra outage today from approximately 1600-1700 
Berlin time with about 90% packet loss. No data was lost. E-mail was not 
affected, public mailing lists will deliver mails slightly belated.


The problem very likely was with our provider, as many other sites 
hosted there were affected over the course of time.


Apologies for the outage!
Florian

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Re: [libreoffice-website] Minutes from the Tue Jul 17 infra call

[Florian Effenberger]

Hi Guilhem,

thanks a lot for driving this and for sharing the minutes!

Guilhem Moulin wrote on 2018-07-17 at 21:26:


  * [rdm#2463] gerrit upgraded to 2.13.11, but no OS upgrade yet, and the
highstate wasn't applied either
+ Need some refactoring of the salt states (vm148 isn't using the new
  baseline)
+ Any preferred time when to do the upgrade?
+ AI guilhem: upgrade any friday/saturday night


Please just keep in mind to announce to both website@ and projects@ in 
time (so people are prepared and can object if there's a collision), and 
avoid doing it before your holiday actually :-)



  * Status page:
+ CachetHQ test instance at https://vm182.documentfoundation.org/
  (snakeoil cert)


Great initiative!


  * Hypervisor upgrades:
+ charly upgraded to 9.4 on June 30, adapted the salt config for
  hypervisors accordingly
+ 9.5 released on July 14, can upgrade another hypervisor this
  week-end (excelsior and/or dauntless)
  - cloph: can shut down vm176 & vm177 during the upgrade


Same here, please announce in time for a longer downtime, and avoid it 
runs into your absence. :-)



  * How about moving the calls to Jitsi?  OK for everyone \o/


Happy to hear that! :)

Florian

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Re: [libreoffice-website] l10n of LO website(s)

[Florian Effenberger]

Hi Cloph,

Christian Lohmaier wrote on 2018-07-12 at 11:20:


Only things left are the stable and testing indicators on the
old-style download page (that is the type/classification as on the
download server, i.e. stable directory vs testing directory)
for that I'll add strings Donwload.ClassificationStable and
Download.ClassificationTesting.


thanks a lot! Can you send a follow-up to this list when this is done, 
so localizers can look into it?



and the issue with the subsitevirtualpages not allowing to have
localized title/lable. A ugly workaround would be to have the virtual
page hidden and to create a site-local virtual page that then has the
page from the other subsite as backend, but that's kinda ugly, I'll
check whether one can extend the SubsiteVirtualPage with a data
extension to have the title/navigation label translatable.


Thanks a lot!


And what's left is how to deal with the footer / translations - the
suggestion to use the Privacy Policy (localized term for privacy
policy), Imprint (localized term for imprint) is easiest to keep
consistent, so I think that's the way to go. (So expect
Homepage.PrivacyPolicyLabel, Homepage.ImprintLabel, to appear this
week)


That's my proposal indeed, see 
https://redmine.documentfoundation.org/issues/2564


Can you also send a follow-up to this list when this is implemented?

Thanks a lot,
Florian

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Re: [libreoffice-website] report about wiki outage, June 26 ~05:30 → 17:00 UTC

[Florian Effenberger]

Hi Guilhem,

Guilhem Moulin wrote on 2018-06-28 at 14:42:

Those lurking on the #tdf-infra IRC channel could see what was going on;
if you're interested in the technical details to above's summary, see
below.


thanks a lot for the writeup and for handling the issues! I know you 
stayed up late at night to run the upgrade outside European business 
hours and then were woken up to jump in after very little sleep...


It seems indeed we've hit an unfortunate issue that was very hard to 
identify upfront - what we could look into for the future is running one 
of the web server benchmark tools before going into production, to add 
one more layer of double-checks, but of course that doesn't give a 
guarantee either.


Thanks again for the summary and sharing the details, and for working on 
the issue!


Florian

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Re: [libreoffice-website] Web pages not translated

[Florian Effenberger]

Hi Valdir,

Valdir Barbosa wrote on 2018-06-26 at 16:02:

I would like to know why the web pages of LibreOffice aren't translated in
the language local of countries?
Examples: In About us:
-  Imprint,
- Privacy Polices, (in German)
- Credits
- Prizes (on the pages of some countries)

Is it any problem in translating them?


that's quite a valid ask and thanks for raising it. :-)

We're indeed working on this. The footer is a bit special in some 
regards, so we're looking into a way of enabling translations for that. 
There's a Redmine ticket for that (I just don't remember the number from 
the top of my head).


In a similar fashion, the strings for the download and donate page, 
including proposes values, will be put to Pootle for translation - 
Sophie is looking into that.


Thanks for your work on this!
Florian

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Re: [libreoffice-website] l10n of LO website(s)

[Florian Effenberger]

Hello,

Martin Srebotnjak wrote on 2018-02-08 at 12:42:

As always I am writing this with best intentions for LO; so: I would like
to point to some problems regarding the l10n of the official LO website(s).


this thread has been around for some months now and I didn't see further 
topics. From what I heard some items have been addressed in the 
meantime, but I wanted to check back if there are still pending obstacles.


The requests sound sensible to me for sure, so I'd like to see them come 
to life. :-)


Cloph, where do we stand wrt. this?

Thanks a lot,
Florian

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Re: [libreoffice-website] Re: Notification Emails not being sent

[Florian Effenberger]

Hello,

peterwt wrote on 2018-05-16 at 10:44:

It is now nearly the end of May and this situation has not been solved. When
will it be sorted out?


I was told things should be working again now. Can you confirm?

Thanks,
Florian

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Re: [libreoffice-website] reCAPTCHA issues on download/donate page?

[Florian Effenberger]

Hi,

I had this issue rarely in the past when I reloaded the page too often 
(e.g. for testing the various designs of the donate box), but can't 
reproduce it today.


Florian

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Re: [libreoffice-website] Nextclud splashscreen borked

[Florian Effenberger]

Hi,

Sveinn í Felli wrote on 2018-04-18 at 18:24:
Normally there are legal reasons for not translating the *contents* of 
those, there are several occurences of the titles/headers being 
translated ;-)


let's quickly discuss this offlist (but next week ideally) - I think 
there's also a ticket, I'll follow-up separately.


Florian

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Re: [libreoffice-website] Events page banners

[Florian Effenberger]

Hi,

Mike Saunders wrote on 2018-03-21 at 13:42:

The banners are made by volunteers, so if anyone wants to contribute any
newer ones for upcoming events, we can add them:-)


can we remove the old/outdate ones, or flag them as "past" events? That 
way the page indeed looks it's lacking love as it's not up to date. :-)


Florian

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Re: [libreoffice-website] Re: https://www.libreoffice.org/download/release-notes/ -> 6.0.1 & 5.4.5

[Florian Effenberger]

Hi,

Raal wrote on 2018-03-05 at 17:32:


hi,please update to 6.0.2
thanks


thanks for the pointer! Seems fixed now, I just checked. :-)

Florian

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Re: [libreoffice-website] Re: Notification Emails not being sent

[Florian Effenberger]

Hello,

Florian Effenberger wrote on 2018-02-20 at 09:24:

I got a message from Evgeny, who wants to look into this this week 
finally, so we hopefully have a solution soon. Sorry for the 
inconveniences.


a quick update: Evgeny is investigating further, as there seems to be no 
clear pattern yet that triggers the issue. Mails see to be generated 
properly during his tests and delivered by the mail server. I'll keep 
you posted - sorry for the inconveniences.


Florian

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Re: [libreoffice-website] Credits Page is rather old

[Florian Effenberger]

Hi,

Christian Lohmaier wrote on 2018-02-15 at 10:47:

Sorry for that, just forgot to update it.
Indeed the plan is to update it with the major releases.


just to confirm - it's up to date now? ;-)

Florian

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Re: [libreoffice-website] l10n of LO website(s)

[Florian Effenberger]

Hi,

Martin Srebotnjak wrote on 2018-02-13 at 12:30:

thanks.


apologies again for the unpleasant experience - I simply wasn't aware 
there are so many issues, so it's good to get reminded from time to time.



I forgot to mention the issue of the font of the website, it has an open
ticket for a long time - not all characters are included in this font
version (so it looks ugly in some languages using more than the basic ascii
character set), and a newer version, that contains more characters, seems
not to work properly ...


I thought Mike had achieved some good progress here around Christmas by 
choosing some slightly different font or so; I'll check with him where 
we stand and get back to you ASAP.


Florian

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Re: [libreoffice-website] Re: Notification Emails not being sent

[Florian Effenberger]

Hello,

m.a.riosv wrote on 2018-02-09 at 23:43:

This is happening since a lot of time, sometimes an email arrives, but a day
or two after.

May be this is the reason that many people don¡t take care of the received
anwsers to their questions.


thanks for the feedback. It seems that the mail system is working fine, 
but AskBot is not generating e-mails. I've poked Evgeny to have a look 
what's going wrong.


Florian

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Re: [libreoffice-website] l10n of LO website(s)

[Florian Effenberger]

Hello Martin,

Martin Srebotnjak wrote on 2018-02-08 at 12:42:

Please someone take care of these issues - if l10n and localized websites
are of any priority to the website team.


thanks for your mail and sorry to hear there seem to be more issues with 
localized websites than I thought. I totally agree with you that l10n is 
one of the most important aspects in our community, and I'm sorry to 
hear there are issues that discourage people. To be honest, I was not 
aware these issues are (still) open.


I will raise this during today's team call to see how we can address 
this. A part of the problem, I assume, is that most of these tasks are 
exclusively on Cloph's desk, alongside a chunk of other critical items, 
so I would like to also look into how we can spread knowledge, access 
rights and such to make things easier in the future. Having a bus factor 
of one is never good. :-)


I'll see what we can do to address this - thanks for bringing it to our 
attention!


Florian

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Re: [libreoffice-website] Notification Emails not being sent

[Florian Effenberger]

Hello,

peterwt wrote on 2018-02-02 at 12:25:

On the https://ask.libreoffice.org website notification emails are not being
sent. The red envelope shows against the username when there is new activity
in a post that I have contributed to but I do not receive an email. This
problem seems to happen often. It works for a short time after being fixed
then reverts to not working.


can you try with a different mail account? I'd like to rule out problems 
with the receiving mail server.


Thanks,
Florian


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Re: [libreoffice-website] About enable Askbot instance for zh-tw

[Florian Effenberger]

Hi,

Mark Hung wrote on 2018-01-25 at 16:58:

I just checked. The instance has been activated. Thank you!


good news, thanks a lot! :)

Florian

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Re: [libreoffice-website] About enable Askbot instance for zh-tw

[Florian Effenberger]

Hello,

Mark Hung wrote on 2018-01-19 at 14:15:

I just checked the site. zh-tw is not enabled yet.


according to the ticket, this seems to be done now - can you confirm? :)

Thanks,
Florian

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Re: [libreoffice-website] About enable Askbot instance for zh-tw

[Florian Effenberger]

Hello,

Mark Hung wrote on 2018-01-19 at 14:15:

I just checked the site. zh-tw is not enabled yet.


sorry for the delay - I ask Evgeny again...

Florian

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Re: [libreoffice-website] Re: cs website new design - Pootle strings

[Florian Effenberger]

Hello,

Raal wrote on 2018-01-15 at 17:28:

I would like to have Czech new website published in time in 6.0 release 
or before - with or without translated donations page. Please, is it 
possible?


https://wiki.documentfoundation.org/ReleasePlan/6.0
Release 6.0.0
Week 5 , Jan 29, 2018 - Feb 4, 2018


thanks a lot for your work on this!

Cloph, what's required to get this up and running? Can we have that by 6.0?

Thanks,
Florian

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Re: [libreoffice-website] About enable Askbot instance for zh-tw

[Florian Effenberger]

Hello,

Mark Hung wrote on 2018-01-09 at 14:01:

Can any one help to ping about this redmine item?

https://redmine.documentfoundation.org/issues/2379


I've forwarded your mail to Evgeny right now - please poke again if you 
didn't receive a reply in, let's say, one week.


Thanks, and sorry for the delay,
Florian

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Re: [libreoffice-website] Re: cs website new design - Pootle strings

[Florian Effenberger]

Hi,

Raal wrote on 2017-12-14 at 17:05:

any progress in this issue? The website is translated, please publish it.


Cloph, can you have a look please? Maybe this fell through the cracks, 
but as it's been pending for quite some time now, I'd be great to have 
it before Christmas. Thanks!


Florian

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Re: [libreoffice-website] Donations

[Florian Effenberger]

Hi Italo,

Italo Vignoli wrote on 2017-11-27 at 05:11:

I have prepared a GIF animation which can easily embedded in web pages,
and will be added to blogs ASAP (in some cases, to replace the current
static images). The GIF is attached, and can easily be tweaked as we
have all source images.


this list doesn't allow attachments - can you maybe upload it somewhere?


Please let me know how we could carry out this task, as the pages should
be ready ASAP, and in any case not later than the end of December.


I think Guilhem and Mike could work on this, and we can ask others who 
run specific services in case we have questions.


Florian

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Re: [libreoffice-website] About donation page after download

[Florian Effenberger]

Hello,

Cheng-Chia Tseng wrote on 2017-11-08 at 18:09:

It has been an old problem before the new Donate page.

After downloading LibreOffice on the native language site, it will be
directed to the old version of the Donate page in English. (Please see the
screenshot as the attachment.)
[image: libo-redirected-donation.png]

It is always better to be directed tohttp://zh-tw.libreoffice.org/donate/
the new Donate page in the localized language.


thanks for raising this - indeed, we should address it.
Cloph is away this and next week, but when he's back, I'll ask him to 
work on it.


Thanks for letting me know!

Florian

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Re: [libreoffice-website] About donation page after download

[Florian Effenberger]

Hello,

Jeff Huang wrote on 2017-11-08 at 15:53:
On zh-tw.libreoffice.org  , we will expect 
to see a zh-TW (localized locale name is 中文 (正體)) page, but it still 
shows English version even if my first prefered language on browser is 
zh-TW, don't know if we can do a language-auto-detect donate page?


did this work until about Friday last week?
I tried with a few pages - Turkish and Slovenian pages seem to show the 
English donate request as well, but the Polish website shows the correct 
version.


I'm not sure how it was before, although I think the respective 
localized pages were shown.


Can you confirm this is a new problem? Then we could connect it with the 
change of the donate page and check the website source code for problems.


Thanks,
Florian

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[libreoffice-website] Re: cs website new design - Pootle strings

[Florian Effenberger]

Hi,

Raal wrote on 2017-11-07 at 21:20:

please add the Pootle strings in Silverstripe for new design of cs website.


Cloph is on vacation this week and the week thereafter - adding him to 
Cc, so he has it on screen upon his return.


I'll check with Sophie and Guilhem if they have insight and could jump in.

Florian

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Re: [libreoffice-website] About donation page after download

[Florian Effenberger]

Hi Jeff,

Jeff Huang wrote on 2017-11-07 at 04:48:

We know TDF has a donation page after download LibreOffice, but for me, it
always shows English version.
Maybe we can detect browser locale or something to make it show correct
language version for user?


we've just rolled out a new iteration of the donate page to some 
locales. Which locale do you expect, from which website do you download?


Thanks,
Florian

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Re: [libreoffice-website] Donation issue commented on Ask

[Florian Effenberger]

Hi,

m.a.riosv wrote on 2017-11-03 at 22:36:

https://ask.libreoffice.org/en/question/136903/donation-problem/


thanks a lot for sharing - I replied there directly.

Thanks,
Florian

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