Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Ken Arromdee
I'll pick one small quote from this:

Why not update the page to reflect that civility isn't a rule you can
bust someone for breaking, but rather a strategy for dispute resolution
that you'll eventually be blocked for not applying?

And the answer is: Because it *is* a rule you can bust someone for breaking.  

It's a problem that happens in lots of places.  The rules are stupid if
literally followed, and they're easily abused.  But the system is set up to
give rules that power.  Being stupid works; abusing rules works.  As long as
it works, it will continue to happen.  Think of it as a form of natural
selection: the rules environment selects for users best able to use the rules
to their own benefit.

And saying it's not for this, it's just for the exact same thing stated
in a nicer way is just denial.  There's no difference between it's
something you can bust people for and it's something you can block people
for if they don't follow, except that the latter means you're doing it with
a smile on your face.  They have the exact same effect as far as a user is
concerned.


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Fayssal F.
I am afraid it is not accurate. In footbal (soccer), FIFA delivers the same
yellow and red cards to all referees around the world. [[FIFA Disciplinary
Code]] regulates not just civility but far beyond that and it it certainly
governs the professional lives of millions of players.

But why am I talking about sports disciplinary codes? Just go to another
country and tell them that you are a foreigner and you'd probably deserve to
be exempted from following their code of law!

The idea that we are diverse and think differently has little basis when
being uncivil.

Fayssal F.

Date: Wed, 12 Aug 2009 02:03:47 +0100
 From: Carcharoth carcharot...@googlemail.com
 Subject: Re: [WikiEN-l] Civility poll results
 To: English Wikipedia wikien-l@lists.wikimedia.org
 Message-ID:
206791b10908111803v343ac124ua59baa28d0eff...@mail.gmail.com
 Content-Type: text/plain; charset=ISO-8859-1

 How about...

 The Wikipedia community is too large and diverse for any single
 standard of civility to be effective. Careful application of broad
 standards of civility need to be adapted to individual situations,
 while not compromising core values.

 Is that accurate or not?

 Carcharoth



 --


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Surreptitiousness
Fayssal F. wrote:
 I am afraid it is not accurate. In footbal (soccer), FIFA delivers the same
 yellow and red cards to all referees around the world. [[FIFA Disciplinary
 Code]] regulates not just civility but far beyond that and it it certainly
 governs the professional lives of millions of players.

 But why am I talking about sports disciplinary codes? Just go to another
 country and tell them that you are a foreigner and you'd probably deserve to
 be exempted from following their code of law!

 The idea that we are diverse and think differently has little basis when
 being uncivil.
   
There was an article in The Guardian last week about risks and security 
policies.  The article pointed out that most people didn't respect 
security policy because of the limited risk associated with breaching 
it. The writer made the point that if companies wanted security 
procedures to be respected, they had to start firing people simply 
because they had shared passwords.  I think the same thing applies to 
our civility policy.  If we want it to be respected, we have to start 
blocking people if they refer to another user as a cunt, no matter 
what the provocation. There has to be a line, and it has to be 
enforced.  The minute we allow certain people over the line, we allow 
everyone over it, because of the rod just made regarding impartiality. I 
don't care how good your contributions are, Wikipedia is also a 
community, and the lack of self control which means you can use such 
language implies you do not have the right social skills needed to 
collaborate on creating wikipedia.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread FT2
On Wed, Aug 12, 2009 at 10:08 AM, Surreptitiousness 
surreptitious.wikiped...@googlemail.com wrote:

 There was an article in The Guardian last week about risks and security
 policies.  The article pointed out that most people didn't respect
 security policy because of the limited risk associated with breaching
 it. The writer made the point that if companies wanted security
 procedures to be respected, they had to start firing people simply
 because they had shared passwords.  I think the same thing applies to
 our civility policy.  If we want it to be respected, we have to start
 blocking people if they refer to another user as a cunt, no matter
 what the provocation. There has to be a line, and it has to be
 enforced.  The minute we allow certain people over the line, we allow
 everyone over it, because of the rod just made regarding impartiality. I
 don't care how good your contributions are, Wikipedia is also a
 community, and the lack of self control which means you can use such
 language implies you do not have the right social skills needed to
  collaborate on creating wikipedia.



Endorse.

FT2
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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Abd ul-Rahman Lomax
At 09:59 PM 8/11/2009, FT2 wrote:
On Wed, Aug 12, 2009 at 2:45 AM, Marc Riddell 
michaeldavi...@comcast.netwrote:

  Any solution to this problem should start with the simple question: How do
  you treat another human being?
 

The biggest clue isn't some civility standard - it's when some user says
please talk about the issues, actions, and evidence, rather than
insinuations and ad hominen. Any user should have that right.

The problem with this is that the protest is itself ad hominem. 
Insinuations is a complex negative judgment about the *intention* 
of another.

I've seen practically a direct quote of the above in a discussion 
where it was the issues, actions, and evidence that were discussed 
by the other editor, as far as I could tell. The statement is an 
insinuation that the other editor was *not* behaving properly.

We have open discussion, self-regulated most of the time, between 
people who commonly have no experience with consensus process. We 
have editors who have a strong agenda who complain that other editors 
have a different strong agenda.

Consensus process can be tedious in person, where the communication 
bandwidth is far higher than mere text, we have tone of voice, 
pauses, body language (which is highly efficient compared to text at 
communicating intention). Two people just looking at each other can 
find agreement rapidly, if agreement is what they intend, yet, even 
there, communication can break down if skills are lacking.

With text, without all those other cues, we still need to know, 
often, what the *point* is, in order to understand. Yet in consensus 
process, one of the steps is abandoning the point -- temporarily -- 
and exploring what is present. Where there is conflict, the roots of 
the conflict may not be apparent, each party may have a complex of 
opinions, including unexplored assumptions, and finding where the 
true conflict lies can be difficult at best and may require 
discussing aspects of a situation other than the goal, which with 
us is always, in the end, article text.

Where no underlying agreement has been reached, differences of 
opinion about the result can be unresolvable.

There are people who are skilled at facilitating consensus, given the 
opportunity. Dispute resolution process suggests bringing in a 
neutral party to mediate, but we don't insist on that process. 
Instead, we have editors who, when they oppose what another editor is 
trying to do, go to a noticeboard to request that the other editor be 
coerced into stopping. And the noticeboards are full of 
result-oriented editors who are impatient with process.

Dispute resolution works best when discussions are very small-scale, 
it should normally be three editors involved, not the whole 
community, and the goal of one of these editors should be to help the 
other two find consensus.

When I had a problem with Jehochman, who had dropped a warning on my 
Talk page that seemed to me to attack everything I was doing as 
useless garbage or worse, which warning then led to a block by 
another administrator (complicated situation from which I learned and 
accomplished a great deal), I first explored my own behavior, asking 
for advice about it. Once I had that advice, from other editors, I 
went to Jehochman and asked him to consider what I'd collected. He 
didn't want to, and I can understand. Why should he read all that 
stuff? So I asked that he suggest a mediator. He wrote Carcharoth. 
Brilliant, I thought, I couldn't imagine anyone better. So we went to 
Carcharoth and asked for mediation.

Carcharoth was even more brilliant than I expected. Carcharoth agreed 
to help, but was busy. Then, after some delay, when we asked again, 
Carcharoth wrote, Can't you guys work it out? So we did. Quickly, 
in fact. There was a shift in intention; our intention became to 
resolve the dispute, not to promote our own purposes and convince the 
other that we were right and they should change. Carcharoth had 
reframed the problem. The problem was our apparent inability to 
resolve the dispute by ourselves. We really unable to do this?

We need to recognize that there is a problem with our own intentions. 
By focusing on article text and insisting on sticking to that, we 
sometimes divert ourselves from the process of finding agreement and 
what that takes. In real-life consensus process, the obstacle to 
agreement often turns out to be something completely unexpected, and 
to find it requires setting aside our preconceptions not only about 
others, but about ourselves.

The practical suggestion here? If there is a dispute, working on it 
with discussion limited to three people, one of whom has a known 
agenda to help the other two find agreement, or, failing that, to 
document the dispute clearly so that both of the others will say, 
Yes, that is a fair, accurate and complete statement of our 
dispute. Then, and only then, would the discussion expand.

We have the mechanisms for it, the technology, but we 

Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Charles Matthews
Marc Riddell wrote:
 The bottom line here is: what can we passengers do about it when we aren't
 the ones driving?
   
Well, I co-wrote a book of 500 pages expressly designed to help newbies 
participate and understand the culture. You? Do you blog, at least? I'd 
like to know who you think is at the wheel, because for all my time on 
Wikipedia, it's not a question I can answer.

Charles


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Marc Riddell

 2009/8/12 Marc Riddell michaeldavi...@comcast.net:
 
 Try evasive.
 
on 8/12/09 5:02 AM, David Gerard at dger...@gmail.com wrote:
 
 It's good to see you assuming good faith and setting an example.
 
Assume good faith in this Project has come to mean Don't ask questions.
That era is finally over.

Marc Riddell


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Carcharoth
On Wed, Aug 12, 2009 at 1:44 PM, Marc Riddellmichaeldavi...@comcast.net wrote:

 2009/8/12 Marc Riddell michaeldavi...@comcast.net:

 Try evasive.

 on 8/12/09 5:02 AM, David Gerard at dger...@gmail.com wrote:

 It's good to see you assuming good faith and setting an example.

 Assume good faith in this Project has come to mean Don't ask questions.
 That era is finally over.

That era never existed. There have always been people prepared to ask
difficult questions and demand answers. It is actually possibly to ask
such questions while still assuming good faith. It is also possible to
avoid asking such questions and still assume bad faith by your
actions. In other words, your interpretation of assume good faith or
what it has meant in the past, is overly simplistic.

A fuller description of the realities of AGF is here:

http://en.wikipedia.org/wiki/Wikipedia:Assume_good_faith

Carcharoth

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Charles Matthews
Carcharoth wrote:
 On Wed, Aug 12, 2009 at 1:44 PM, Marc Riddellmichaeldavi...@comcast.net 
 wrote:
   
 2009/8/12 Marc Riddell michaeldavi...@comcast.net:

   
 Try evasive.
 
 on 8/12/09 5:02 AM, David Gerard at dger...@gmail.com wrote:
 
 It's good to see you assuming good faith and setting an example.

   
 Assume good faith in this Project has come to mean Don't ask questions.
 That era is finally over.
 

 That era never existed. There have always been people prepared to ask
 difficult questions and demand answers. 
See for example the RfCs that come up, related to civility and 
harassment. I, for one, would like to see Marc and those who think like 
him actively participating whenever there is a chance to pin admins down 
as to why they are shielding those who are uncivil or engage in 
harassment (for which we have an adequately broad definition). These 
points do come up, the forums for dispute resolution are open and free, 
and those who sit on their hands are definitely not part of the 
solution. I could say more, but that would be at the risk of autobiography.

Charles


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Marc Riddell


 On Wed, Aug 12, 2009 at 1:44 PM, Marc Riddellmichaeldavi...@comcast.net
 wrote:
 
 2009/8/12 Marc Riddell michaeldavi...@comcast.net:
 
 Try evasive.
 
 on 8/12/09 5:02 AM, David Gerard at dger...@gmail.com wrote:
 
 It's good to see you assuming good faith and setting an example.
 
 Assume good faith in this Project has come to mean Don't ask questions.
 That era is finally over.

on 8/12/09 8:58 AM, Carcharoth at carcharot...@googlemail.com wrote:
 
 That era never existed. There have always been people prepared to ask
 difficult questions and demand answers. It is actually possibly to ask
 such questions while still assuming good faith. It is also possible to
 avoid asking such questions and still assume bad faith by your
 actions. In other words, your interpretation of assume good faith or
 what it has meant in the past, is overly simplistic.
 
 A fuller description of the realities of AGF is here:
 
 http://en.wikipedia.org/wiki/Wikipedia:Assume_good_faith
 
Think about it, Carcharoth, you are referencing the very thing I am
challenging.

More to the point of this thread, what do you think about the condition of
the Project's culture as far as how people are being treated is concerned?

Marc


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Carcharoth
On Wed, Aug 12, 2009 at 2:36 PM, Marc Riddellmichaeldavi...@comcast.net wrote:
 On Wed, Aug 12, 2009 at 1:44 PM, Marc Riddellmichaeldavi...@comcast.net
 wrote:

 2009/8/12 Marc Riddell michaeldavi...@comcast.net:

 Try evasive.

 on 8/12/09 5:02 AM, David Gerard at dger...@gmail.com wrote:

 It's good to see you assuming good faith and setting an example.

 Assume good faith in this Project has come to mean Don't ask questions.
 That era is finally over.

 on 8/12/09 8:58 AM, Carcharoth at carcharot...@googlemail.com wrote:

 That era never existed. There have always been people prepared to ask
 difficult questions and demand answers. It is actually possibly to ask
 such questions while still assuming good faith. It is also possible to
 avoid asking such questions and still assume bad faith by your
 actions. In other words, your interpretation of assume good faith or
 what it has meant in the past, is overly simplistic.

 A fuller description of the realities of AGF is here:

 http://en.wikipedia.org/wiki/Wikipedia:Assume_good_faith

 Think about it, Carcharoth, you are referencing the very thing I am
 challenging.

It was a link to ensure that people here had actually read the current
page. Why do you think I was referencing it?

 More to the point of this thread, what do you think about the condition of
 the Project's culture as far as how people are being treated is concerned?

It varies depending on where in the project you are active and who you
are interacting with. I don't think you can generalise completely
here. I've always thought there has been a strong undercurrent of
BITE-y behaviour at controversial pages, a general lack of leadership
and improvement in some controversial areas, a lack of learning
lessons from the successes, some elements of OWN-ership in
out-of-the-way places, and too much overt politics and personal
grudges being played out in something akin to a soap opera at times.
But I also think people miss the productive areas and focus on the
high-profile areas where things are less ideal. A kind of selection
bias - remembering the bad stuff and forgetting the good stuff. In
many cases, I think too many people try and get involved, and things
deteriorate from there.

Carcharoth

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Ken Arromdee
On Wed, 12 Aug 2009, Surreptitiousness wrote:
 I think the same thing applies to 
 our civility policy.  If we want it to be respected, we have to start 
 blocking people if they refer to another user as a cunt, no matter 
 what the provocation.

Do this and you've suddenly made provocation a lot more profitable for the
provoker.

There's a reason why zero tolerance policies are considered unjust in real
life by just about everyone who's thought about them.


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Charles Matthews
Ken Arromdee wrote:
 There's a reason why zero tolerance policies are considered unjust in real
 life by just about everyone who's thought about them.

   
Maybe so. There is also a reason or two why appeasement is considered 
short-sighted by people who have seen it tried.

Charles


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Carcharoth
On Wed, Aug 12, 2009 at 3:17 PM, Ken Arromdeearrom...@rahul.net wrote:
 On Wed, 12 Aug 2009, Surreptitiousness wrote:
 I think the same thing applies to
 our civility policy.  If we want it to be respected, we have to start
 blocking people if they refer to another user as a cunt, no matter
 what the provocation.

 Do this and you've suddenly made provocation a lot more profitable for the
 provoker.

 There's a reason why zero tolerance policies are considered unjust in real
 life by just about everyone who's thought about them.

And just think what would happen if there was zero tolerance on those
abusing a zero tolerance rule to get their opponents blocked. Of
course, the former is a bright-line rule, the latter requires
judgment. Pointing out where people game the system the other way,
being brash and aggressive because they think they won't be blocked,
also requires judgment. Not all these judgments will be correct.

Carcharoth

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Emily Monroe
 It's a basic reality of life as an adult that employees with perfect  
 work product but terrible attitudes are often terminated; their own  
 work is fine, but their presence disrupts the work of others.

I agree. I sincerely believe that civility blocks are necessary. Not  
as a punishment, or a chance to cool down, but as a way to say Your  
attitude is disrupting Wikipedia, and preventing it from improving.  
Come back in [12/24 hours/a week/a month/whatever] and we'll give you  
another chance, and not many more.

Emily
On Aug 11, 2009, at 9:31 PM, Nathan wrote:

 It's interesting that Marc assigns the blame for the myriad conduct  
 problems
 to leadership (the executive suite, though I'm not sure who this
 represents). I might argue the opposite. The lack of leadership  
 makes it
 impossible to maintain consistent standards of behavior. The  
 amorphous and
 unstable crowd can't consistently agree either on what these  
 standards are
 or how they should be enforced.

 It's a basic reality of life as an adult that employees with perfect  
 work
 product but terrible attitudes are often terminated; their own work  
 is fine,
 but their presence disrupts the work of others. Yet firm behavioral
 expectations and consistent enforcement are made possible by stable
 leadership. This is an obvious concept proven by thousands of years  
 of human
 history, but Wikipedia is committed to an approach closer to  
 anarchy. What
 we need, then, is a solution that provides for fair and consistent
 enforcement of fair and consistent standards in a community that  
 lacks any
 normal facets of social stability.

 Unfortunately, people far brighter than I have been ruminating on this
 problem for years without arriving at such a solution. Perhaps the  
 most
 credible proposals involve a reorganization of the decision making  
 processes
 on Wikipedia, but these have all been shot down by some of the same  
 people
 who complain most strenuously about cultural degradation. Until  
 folks come
 up with more than complaints and minor tweaks to existing policies,  
 I think
 its unlikely that significant progress is possible.

 Nathan
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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Emily Monroe
 It's good to see you assuming good faith and setting an example.

Oh, I just love sarcasm on the internet. It leaves so much room for  
confusion.

Emily
On Aug 12, 2009, at 4:02 AM, David Gerard wrote:

 2009/8/12 Marc Riddell michaeldavi...@comcast.net:

 Try evasive.


 It's good to see you assuming good faith and setting an example.


 - d.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Emily Monroe
 If we want it to be respected, we have to start blocking people if  
 they refer to another user as a cunt, no matter what the  
 provocation. There has to be a line, and it has to be enforced.

If we do that, then I think we have to give people blocks for BITEing  
and BAITing. It's the only way it'll work without people pouting,  
somewhat legitimately, But he/she/xe started it! Life's not fair!

Emily
On Aug 12, 2009, at 4:08 AM, Surreptitiousness wrote:

 Fayssal F. wrote:
 I am afraid it is not accurate. In footbal (soccer), FIFA delivers  
 the same
 yellow and red cards to all referees around the world. [[FIFA  
 Disciplinary
 Code]] regulates not just civility but far beyond that and it it  
 certainly
 governs the professional lives of millions of players.

 But why am I talking about sports disciplinary codes? Just go to  
 another
 country and tell them that you are a foreigner and you'd probably  
 deserve to
 be exempted from following their code of law!

 The idea that we are diverse and think differently has little basis  
 when
 being uncivil.

 There was an article in The Guardian last week about risks and  
 security
 policies.  The article pointed out that most people didn't respect
 security policy because of the limited risk associated with breaching
 it. The writer made the point that if companies wanted security
 procedures to be respected, they had to start firing people simply
 because they had shared passwords.  I think the same thing applies to
 our civility policy.  If we want it to be respected, we have to start
 blocking people if they refer to another user as a cunt, no matter
 what the provocation. There has to be a line, and it has to be
 enforced.  The minute we allow certain people over the line, we  
 allow
 everyone over it, because of the rod just made regarding  
 impartiality. I
 don't care how good your contributions are, Wikipedia is also a
 community, and the lack of self control which means you can use such
 language implies you do not have the right social skills needed to
 collaborate on creating wikipedia.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Emily Monroe
 Consensus process can be tedious in person, where the communication  
 bandwidth is far higher than mere text, we have tone of voice,  
 pauses, body language (which is highly efficient compared to text at  
 communicating intention).

If anyone of you have attended a Quaker worship meeting with emphasis  
on business, you'll understand just how true the above statement is.  
There's a joke online that it takes the whole meeting and 3-8 months  
for Quakers' to change a lightbulb. After all, they have to refer the  
issue to multiple committees, and the oldest member *just has* to  
break consensus right before the lightbulb is going to be changed, and  
then have to go to the hospital before the next business meeting.

But in all honesty, think about it. Can you imagine trying to  
comprehend consensus and improve Wikipedia *at the same time* if  
you've never experienced consensus in your lifetime?

Emily
On Aug 12, 2009, at 7:04 AM, Abd ul-Rahman Lomax wrote:

 At 09:59 PM 8/11/2009, FT2 wrote:
 On Wed, Aug 12, 2009 at 2:45 AM, Marc Riddell
 michaeldavi...@comcast.netwrote:

 Any solution to this problem should start with the simple  
 question: How do
 you treat another human being?


 The biggest clue isn't some civility standard - it's when some  
 user says
 please talk about the issues, actions, and evidence, rather than
 insinuations and ad hominen. Any user should have that right.

 The problem with this is that the protest is itself ad hominem.
 Insinuations is a complex negative judgment about the *intention*
 of another.

 I've seen practically a direct quote of the above in a discussion
 where it was the issues, actions, and evidence that were discussed
 by the other editor, as far as I could tell. The statement is an
 insinuation that the other editor was *not* behaving properly.

 We have open discussion, self-regulated most of the time, between
 people who commonly have no experience with consensus process. We
 have editors who have a strong agenda who complain that other editors
 have a different strong agenda.

 Consensus process can be tedious in person, where the communication
 bandwidth is far higher than mere text, we have tone of voice,
 pauses, body language (which is highly efficient compared to text at
 communicating intention). Two people just looking at each other can
 find agreement rapidly, if agreement is what they intend, yet, even
 there, communication can break down if skills are lacking.

 With text, without all those other cues, we still need to know,
 often, what the *point* is, in order to understand. Yet in consensus
 process, one of the steps is abandoning the point -- temporarily --
 and exploring what is present. Where there is conflict, the roots of
 the conflict may not be apparent, each party may have a complex of
 opinions, including unexplored assumptions, and finding where the
 true conflict lies can be difficult at best and may require
 discussing aspects of a situation other than the goal, which with
 us is always, in the end, article text.

 Where no underlying agreement has been reached, differences of
 opinion about the result can be unresolvable.

 There are people who are skilled at facilitating consensus, given the
 opportunity. Dispute resolution process suggests bringing in a
 neutral party to mediate, but we don't insist on that process.
 Instead, we have editors who, when they oppose what another editor is
 trying to do, go to a noticeboard to request that the other editor be
 coerced into stopping. And the noticeboards are full of
 result-oriented editors who are impatient with process.

 Dispute resolution works best when discussions are very small-scale,
 it should normally be three editors involved, not the whole
 community, and the goal of one of these editors should be to help the
 other two find consensus.

 When I had a problem with Jehochman, who had dropped a warning on my
 Talk page that seemed to me to attack everything I was doing as
 useless garbage or worse, which warning then led to a block by
 another administrator (complicated situation from which I learned and
 accomplished a great deal), I first explored my own behavior, asking
 for advice about it. Once I had that advice, from other editors, I
 went to Jehochman and asked him to consider what I'd collected. He
 didn't want to, and I can understand. Why should he read all that
 stuff? So I asked that he suggest a mediator. He wrote Carcharoth.
 Brilliant, I thought, I couldn't imagine anyone better. So we went to
 Carcharoth and asked for mediation.

 Carcharoth was even more brilliant than I expected. Carcharoth agreed
 to help, but was busy. Then, after some delay, when we asked again,
 Carcharoth wrote, Can't you guys work it out? So we did. Quickly,
 in fact. There was a shift in intention; our intention became to
 resolve the dispute, not to promote our own purposes and convince the
 other that we were right and they should change. Carcharoth had
 reframed the problem. 

Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Emily Monroe
 These points do come up, the forums for dispute resolution are open  
 and free, and those who sit on their hands are definitely not part  
 of the solution.

I agree. If you don't participate in discussion, don't complain after  
the discussion is closed.

Marc IS participating in discussion here, so I don't see how the above  
statement applies to him.

Emily
On Aug 12, 2009, at 8:11 AM, Charles Matthews wrote:

 Carcharoth wrote:
 On Wed, Aug 12, 2009 at 1:44 PM, Marc Riddellmichaeldavi...@comcast.net 
  wrote:

 2009/8/12 Marc Riddell michaeldavi...@comcast.net:


 Try evasive.

 on 8/12/09 5:02 AM, David Gerard at dger...@gmail.com wrote:

 It's good to see you assuming good faith and setting an example.


 Assume good faith in this Project has come to mean Don't ask  
 questions.
 That era is finally over.


 That era never existed. There have always been people prepared to ask
 difficult questions and demand answers.
 See for example the RfCs that come up, related to civility and
 harassment. I, for one, would like to see Marc and those who think  
 like
 him actively participating whenever there is a chance to pin admins  
 down
 as to why they are shielding those who are uncivil or engage in
 harassment (for which we have an adequately broad definition). These
 points do come up, the forums for dispute resolution are open and  
 free,
 and those who sit on their hands are definitely not part of the
 solution. I could say more, but that would be at the risk of  
 autobiography.

 Charles


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Emily Monroe
 I think the same thing applies to our civility policy.  If we want  
 it to be respected, we have to start blocking people if they refer  
 to another user as a cunt, no matter what the provocation.

 Do this and you've suddenly made provocation a lot more profitable  
 for the provoker.

Like I said before, both the provoker and provokee need to be blocked.  
Prefrebly, the provoker would actually get a longer block, with less  
chances to start over. We don't accept BAITing, after all.

Emily
On Aug 12, 2009, at 9:17 AM, Ken Arromdee wrote:

 On Wed, 12 Aug 2009, Surreptitiousness wrote:
 I think the same thing applies to
 our civility policy.  If we want it to be respected, we have to start
 blocking people if they refer to another user as a cunt, no matter
 what the provocation.

 Do this and you've suddenly made provocation a lot more profitable  
 for the
 provoker.

 There's a reason why zero tolerance policies are considered unjust  
 in real
 life by just about everyone who's thought about them.


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Nathan
This is meta discussion, equal parts hang-wringing and philosophical debate.
I think what he was referring to was more of the trench-work of promoting
civility: actual involvement in dispute resolution and the application of
the civility policy. I have no idea whether Marc gets involved in the nitty
gritty or sticks to pot shots from off the field, but mailing list
participation usually falls in the latter category.

Nathan

On Wed, Aug 12, 2009 at 10:53 AM, Emily Monroe bluecalioc...@me.com wrote:

  These points do come up, the forums for dispute resolution are open
  and free, and those who sit on their hands are definitely not part
  of the solution.

 I agree. If you don't participate in discussion, don't complain after
 the discussion is closed.

 Marc IS participating in discussion here, so I don't see how the above
 statement applies to him.

 Emily


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Emily Monroe
 I think what he was referring to was more of the trench-work of  
 promoting civility: actual involvement in dispute resolution and the  
 application of the civility policy.

That's a lot harder than actually working in Wikipedia, true.

 I have no idea whether Marc gets involved in the nitty gritty or  
 sticks to pot shots from off the field, but mailing list  
 participation usually falls in the latter category.

Usually. I hope and dare to believe this discussion will actually  
affect the English Wikipedia.

Emily
On Aug 12, 2009, at 9:59 AM, Nathan wrote:

 This is meta discussion, equal parts hang-wringing and philosophical  
 debate.
 I think what he was referring to was more of the trench-work of  
 promoting
 civility: actual involvement in dispute resolution and the  
 application of
 the civility policy. I have no idea whether Marc gets involved in  
 the nitty
 gritty or sticks to pot shots from off the field, but mailing list
 participation usually falls in the latter category.

 Nathan

 On Wed, Aug 12, 2009 at 10:53 AM, Emily Monroe  
 bluecalioc...@me.com wrote:

 These points do come up, the forums for dispute resolution are open
 and free, and those who sit on their hands are definitely not part
 of the solution.

 I agree. If you don't participate in discussion, don't complain after
 the discussion is closed.

 Marc IS participating in discussion here, so I don't see how the  
 above
 statement applies to him.

 Emily


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Charles Matthews
Emily Monroe wrote:
 I sincerely believe that civility blocks are necessary. Not  
 as a punishment, or a chance to cool down, but as a way to say Your  
 attitude is disrupting Wikipedia, and preventing it from improving.  
 Come back in [12/24 hours/a week/a month/whatever] and we'll give you  
 another chance, and not many more.
   
You'd have thought that would be the argument: Wikipedia is a working 
environment, and those who cause the environment to deteriorate are on a 
warning. That's where things had got to a couple of years ago, and no 
progress has been made since then. In fact there are brownie points to 
be had in some cases by people who completely disregard all of that.

Charles


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread David Gerard
2009/8/12 Emily Monroe bluecalioc...@me.com:

 Marc IS participating in discussion here, so I don't see how the above
 statement applies to him.


Mostly his habit of complaining on mailing lists and actively refusing
to engage on the wiki itself, where decisions about the wiki are
actually made. They aren't made here.


- d.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread David Gerard
2009/8/12 Charles Matthews charles.r.matth...@ntlworld.com:

 You'd have thought that would be the argument: Wikipedia is a working
 environment, and those who cause the environment to deteriorate are on a
 warning. That's where things had got to a couple of years ago, and no
 progress has been made since then. In fact there are brownie points to
 be had in some cases by people who completely disregard all of that.


Indeed. Enforcement would require the Arbitration Committee to
actually be interested.

In practice, the 2009 AC is a miserable failure in setting any
standard: note the recent case of a notoriously incivil admin, who was
busted running an even more abusive sockpuppet for two years; the AC
sat on the evidence for a month and it took incensed bludgeoning to
get them to actually do anything about it. That's beyond appeasement
and into personal enablement. But they are the AC the community voted
for. So civility won't be a happener until the community shows it is
with its votes.

There's a lot to be said for deleting the Wikipedia: space in its
entirety and starting the community over ...


- d.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Emily Monroe
 Mostly his habit of complaining on mailing lists and actively  
 refusing to engage on the wiki itself, where decisions about the  
 wiki are actually made. They aren't made here.

Oh, sorry, I didn't know his history.

Emily
On Aug 12, 2009, at 10:30 AM, David Gerard wrote:

 2009/8/12 Emily Monroe bluecalioc...@me.com:

 Marc IS participating in discussion here, so I don't see how the  
 above
 statement applies to him.


 Mostly his habit of complaining on mailing lists and actively refusing
 to engage on the wiki itself, where decisions about the wiki are
 actually made. They aren't made here.


 - d.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Marc Riddell

 2009/8/12 Emily Monroe bluecalioc...@me.com:
 
 Marc IS participating in discussion here, so I don't see how the above
 statement applies to him.
 
 
 Mostly his habit of complaining on mailing lists and actively refusing
 to engage on the wiki itself, where decisions about the wiki are
 actually made. They aren't made here.
 
 
David, you lead not only by insinuation, but by deception. The Mailing
Lists are the medium I choose to use. I am not looking for decisions to be
made here, merely a consensus that there are, indeed, problems.

Marc


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Marc Riddell


 On Wed, Aug 12, 2009 at 2:36 PM, Marc Riddellmichaeldavi...@comcast.net
 wrote:
 On Wed, Aug 12, 2009 at 1:44 PM, Marc Riddellmichaeldavi...@comcast.net
 wrote:
 
 2009/8/12 Marc Riddell michaeldavi...@comcast.net:
 
 Try evasive.
 
 on 8/12/09 5:02 AM, David Gerard at dger...@gmail.com wrote:
 
 It's good to see you assuming good faith and setting an example.
 
 Assume good faith in this Project has come to mean Don't ask questions.
 That era is finally over.
 
 on 8/12/09 8:58 AM, Carcharoth at carcharot...@googlemail.com wrote:
 
 That era never existed. There have always been people prepared to ask
 difficult questions and demand answers. It is actually possibly to ask
 such questions while still assuming good faith. It is also possible to
 avoid asking such questions and still assume bad faith by your
 actions. In other words, your interpretation of assume good faith or
 what it has meant in the past, is overly simplistic.
 
 A fuller description of the realities of AGF is here:
 
 http://en.wikipedia.org/wiki/Wikipedia:Assume_good_faith
 
 Think about it, Carcharoth, you are referencing the very thing I am
 challenging.

on 8/12/09 9:47 AM, Carcharoth at carcharot...@googlemail.com wrote:
 
 It was a link to ensure that people here had actually read the current
 page. Why do you think I was referencing it?
 
 More to the point of this thread, what do you think about the condition of
 the Project's culture as far as how people are being treated is concerned?
 
 It varies depending on where in the project you are active and who you
 are interacting with. I don't think you can generalise completely
 here. I've always thought there has been a strong undercurrent of
 BITE-y behaviour at controversial pages, a general lack of leadership
 and improvement in some controversial areas, a lack of learning
 lessons from the successes, some elements of OWN-ership in
 out-of-the-way places, and too much overt politics and personal
 grudges being played out in something akin to a soap opera at times.
 But I also think people miss the productive areas and focus on the
 high-profile areas where things are less ideal. A kind of selection
 bias - remembering the bad stuff and forgetting the good stuff. In
 many cases, I think too many people try and get involved, and things
 deteriorate from there.
 
We, at least, seem to agree on most things, Carcharoth :-). Two words in
your message state what is the main, insidious problem with the Project's
culture: It varies. To be fully productive, to reach its greatest
potential and to achieve its stated goals a workplace's culture cannot vary.
To work, to create, at their full potential, a person must be able to focus
on that: the work. They cannot be constantly looking over their shoulder, or
live with the anxiety that an unstable, unpredictable workplace can produce.

And the old party-liners - those who have led by insinuation and not
consensus - can blow all the smoke they want at the messengers, but the
message is still there loud an clear.

Marc


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Charles Matthews
Emily Monroe wrote:
 Mostly his habit of complaining on mailing lists and actively  
 refusing to engage on the wiki itself, where decisions about the  
 wiki are actually made. They aren't made here.
 

 Oh, sorry, I didn't know his history.
   
You can be fairly sure that the people on whom civility enforcement 
should devolve, namely admins (given that most offences against WP:CIVIL 
should not require elaborate discussion), and who either think so what 
or actively obstruct enforcement, will take absolutely no notice of 
exhortations on wikien-l. The dynamic is that people who take part in 
onwiki discussions count for that. Lamentably, it's who has the posse.

Charles


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Ray Saintonge
Thomas Dalton wrote:
 2009/8/11 Marc Riddell:
   
 on 8/11/09 4:13 PM, George Herbert at  wrote
 I am still reviewing the statistics and sum total comments, but some
 takeaways I already have -

 0. It's a problem.
 1. We're not enforcing consistently at all, and that's hurting us.
 2. We're BITEing new users.
   
 Is anyone really surprised at this? On this very List people are constantly
 bragging about how wonderful Wikipedia is; focusing exclusively on how big
 it is. Yet completely ignoring how screwed up the culture is. It's like a
 company's media people pushing how good their product is, and how big their
 company is, and completely avoiding how poorly their workers are treated -
 while those in the executive suite are focused on trying to persuade people
 to invest money in them. Arrogance without wisdom is hubris. This is a
 formula for disaster.
 
 Wikipedia is a project and a community but, above all, it is an
 encyclopaedia. It is an encyclopaedia that a lot of people find very
 useful. Our system is working. There is certainly room for
 improvement, but I don't see this disaster you speak of.

   
You are confusing ends and means. Yes Wikipedia is the object that we 
are trying to put together.  That is the end.

Matters relating to community, civility and generally how we get to that 
end all have to do with means.

Ec

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Ray Saintonge
George Herbert wrote:
 You're right - a real proper survey would survey new users, and then
 users who came and then left.  But finding the latter seems hrad.

 I think it's unlikely we can put the effort required in to do a proper
 statistical survey of the newly departed userbase, and suggest that we
 assume that more experienced people's impressions are roughly
 accurate.  That is subject to challenge or someone actually doing the
 recently departed userbase survey and getting most appropriate info on
 the table.


   
A significant portion of the newly departed are likely feeling pissed 
off or tired.  What incentive is there for them to participate in such a 
survey?

Ec

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Charles Matthews
Marc Riddell wrote:
  Two words in
 your message state what is the main, insidious problem with the Project's
 culture: It varies. To be fully productive, to reach its greatest
 potential and to achieve its stated goals a workplace's culture cannot vary.
   
That seems to be twaddle. I work, largely, on mathematics, poetry and 
history. There is no obvious homogeneity in the people I meet; there are 
no obvious shared assumptions. The English Wikipedia draws on a 
particularly diverse population (many speaking English as a second 
language). It's not insidious that wikis don't select who works on 
them or how they work. It's part of the idea - a highly successful idea 
in our case - that the barriers to entry should be low. You'd get a more 
predictable culture if you said Ph.D.s and native speakers of English 
only. And no teenagers, ever. I had a talk page message four days ago 
starting That is just silly and ending Be serious. Lack of shared 
assumptions, in this case about a navigational template, is something I 
feel I ought to be able to rise above.
 To work, to create, at their full potential, a person must be able to focus
 on that: the work. They cannot be constantly looking over their shoulder, or
 live with the anxiety that an unstable, unpredictable workplace can produce.

 And the old party-liners - those who have led by insinuation and not
 consensus - can blow all the smoke they want at the messengers, but the
 message is still there loud an clear.
   
I think you'll find a more informed, and, yes, more nuanced discussion 
going on in parts of this thread not dominated by generalities.

Charles


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Re: [WikiEN-l] An expert's perspective - Tim Bray on editing the XML article

2009-08-12 Thread Abd ul-Rahman Lomax
At 08:18 PM 8/11/2009, you wrote:
On Tue, Aug 11, 2009 at 12:36 PM, David Gerarddger...@gmail.com wrote:
  2009/8/11 Steve Summit s...@eskimo.com:

  As someone commented on his blog, one of the problems is that the
  experts in an area are likely to have been very heavily involved in
  it.

Also biased by that involvement towards a particular mindset,
especially when it comes to speculative or cutting edge or
controversial work.

Bingo. I've started recommending a new approach to experts. Most 
experts, especially professionals (which includes academics), have a 
conflict of interest, and when they don't, their expertise still 
represents some kind of commitment to a field. In fringe fields, 
experts on one side may have a bias toward rejection of the entire 
field, they may even have an emotional reaction to it, and on the 
other side, experts are almost certainly a bit attached. In my 
current field of interest, Cold fusion, experts on the state of the 
research, who know the literature, have put many, many hours, many 
years, often, into it, with the interest being almost suicidal, 
professionally. You don't do that because you think it is all a 
stupid mistake. (Very many of the expert researchers have been 
graybeards, past retirement, with no more concern about tenure, etc.)

Simple: anyone who claims expertise, automatically consider COI, 
which means that they don't edit articles controversially. It's 
great, fantastic, even, if they write an article, or helpfully 
correct it, but not if they own it.

*However,* we need and should want the *advice* of these people, on 
all sides. If we welcome experts from a majority POV in a field, and 
exclude experts from a minority POV, we will create a bias in the 
arguments and sources being presented and discussed and almost 
certainly in the article. While there are experts who will point us 
to toward sources that appear to contradict their own POV, these are 
pretty unusual. (For an example with Cold fusion, there would be Nate 
Hoffman, A Dialogue on Chemically Induced Nuclear Effects, 1995; 
unfortunately, 1995 is ancient history with Cold fusion, but he's 
very, very good about what was known then, and rigorously fair. He, 
quite correctly, presents the whole thing as an unsolved puzzle, with 
contradictory evidence, even though he is certainly skeptical, as one 
should be by default about something like cold fusion.)

Experts will often be uncivil toward people who ignorantly question 
them. If allowed to edit the article, they easily imagine that they 
OWN it, and they will revert nonsense. But nonsense -- if added in 
good faith -- represents a lack of understanding of the topic, and if 
the article were ideally written, the reader would likely understand 
the topic! Significant objections to what the article says would 
largely be covered, instead of what happens too often, suppressed as 
undue weight. In talk, *less significant objections* would be 
covered in a FAQ. We have asserted and have sometimes enforced the 
idea that we don't discuss the *topic* in Talk, but that perpetuates 
the problem. I agree we should not discuss the topic on a Talk page 
for an article, but we should either set up a place to do that (I'm 
sure that if there are editors and experts working on a standard 
encyclopedia article, traditionally, there is some discussion of the 
topic!, or we should point to a good discussion forum, and, if there 
is controversy in a field, to the best forums on all sides. Some 
articles do this; in others, minority POV forums have been excluded 
as fringe. But they could be covered in a FAQ as a place to get 
more information and to learn about the topic. If an editor does not 
understand the topic, they become only slaves to the experts, when, 
in fact, the editors stand for the public and should insist that the 
topic is explained to *them* so that they can understand it from the 
article itself, and not from being berated by an expert or another 
editor who dislikes seeing an expert challenged!

So: if an editor claims expertise -- and that should be encouraged! 
where it exists-- the editor would, on the one hand, be more strictly 
excluded from controversial edits to the article, but would, on the 
other, be protected to a degree from severe sanctions for 
POV-pushing -- don't we expect that from COI editors? -- or 
incivility. That doesn't mean that we allow them, for example, to be 
uncivil, no, we might short-block them quickly, if they do not 
respond to warnings, but we would explain that we respect their 
expertise and we want them to advise us. Civilly, please, and thanks. 
Now, that it's quieted down, and you have perhaps apologized for 
calling that editor a moron, and you will try to refrain from this in 
the future, I'm unblocking you. Remember, morons are people too, and 
our job is to educate the ignorant, not insult them. If you need 
help, here is how to get it 

I have become, in the last six months, from having 

Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Ray Saintonge
Carcharoth wrote:
 On Wed, Aug 12, 2009 at 1:19 AM, Marc Riddellmichaeldavi...@comcast.net 
 wrote:
   
 The problem is that the executive suite will sit up there
 and watch us ruminate and commiserate and, as they see it, get it out of
 our systems as they have many times in the past when this subject has been
 brought up, then return their attentions to what they think is important.
 The bottom line here is: what can we passengers do about it when we aren't
 the ones driving?
 
 What? This is Wikipedia. The passengers *are* driving!

   
And every one of them has a cell phone in his hand, and paying more 
attention to his private conversation.

Ec

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Carcharoth
On Wed, Aug 12, 2009 at 5:28 PM, Marc Riddellmichaeldavi...@comcast.net wrote:

snip

 To be fully productive, to reach its greatest
 potential and to achieve its stated goals a workplace's culture cannot vary.
 To work, to create, at their full potential, a person must be able to focus
 on that: the work. They cannot be constantly looking over their shoulder, or
 live with the anxiety that an unstable, unpredictable workplace can produce.

I think it is a balance. Have too uniform a culture and the variety of
our output will suffer, both in terms of those willing to edit here
(imagine the people who edit Wikipedia trying to get along in a normal
workplace) and the diversity of the articles. There is also an
argument that a homogenous workplace would work against 'neutral point
of view'.

Carcharoth

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Carcharoth
On Wed, Aug 12, 2009 at 5:57 PM, Charles
Matthewscharles.r.matth...@ntlworld.com wrote:

snip.

 I had a talk page message four days ago
 starting That is just silly and ending Be serious. Lack of shared
 assumptions, in this case about a navigational template, is something I
 feel I ought to be able to rise above.

The discussion that resulted from the redirect James Clerk-Maxwell
was interesting as well. It *started* with a rather abrupt template
notice, but the resulting discussion was good in the end.

Carcharoth

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread David Gerard
2009/8/12 Marc Riddell michaeldavi...@comcast.net:

 David, you lead not only by insinuation, but by deception.


That's quite an accusation.

I'm still waiting for you to reveal the Foundation-led civility list
you were on. There was one that wasn't. Was that the one you mean?


The Mailing
 Lists are the medium I choose to use. I am not looking for decisions to be
 made here, merely a consensus that there are, indeed, problems.


You've had that in spades, for years. There are problems. You then
berated all and sundry on various mailing lists despite being told
repeatedly that you wouldn't get action on the matters unless you
could convince the wiki community. You actively refused to engage with
them.

Your behaviour is that of someone who prefers familiar problems to
working to solve them.


- d.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Charles Matthews
David Gerard wrote:

snip

Great - now my turn - David, cool it.

Charles


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Marc Riddell
on 8/12/09 1:18 PM, David Gerard at dger...@gmail.com wrote:

 2009/8/12 Marc Riddell michaeldavi...@comcast.net:
 
 David, you lead not only by insinuation, but by deception.
 
 
 That's quite an accusation.
 
Yes, it is, isn't it.

 I'm still waiting for you to reveal the Foundation-led civility list
 you were on. There was one that wasn't. Was that the one you mean?
 
There was one that wasn't? Curious phrase. It was set up as a private list
and I will not breach confidentiality by revealing details about it.
 
 The Mailing
 Lists are the medium I choose to use. I am not looking for decisions to be
 made here, merely a consensus that there are, indeed, problems.
 
 
 You've had that in spades, for years. There are problems. You then
 berated

Berated is your term, David. It reflects neither me, nor how I interact
with persons.

 all and sundry on various mailing lists despite being told
 repeatedly that you wouldn't get action on the matters

The only action I am looking for is for the powers that be to stop
ignoring a problem.

 unless you
 could convince the wiki community.

The community is not who I am trying to convince. And, as for your
statement, convince the community of what - that they are being abused? Do
you really think they need convincing? Many respond to the culture by simply
giving up and leaving. That is a part of what I am trying to prevent.

 You actively refused to engage with
 them.

That is simply not true.
 
 Your behaviour is that of someone who prefers familiar problems to
 working to solve them.
 
Analyzing my behavior is blowing smoke, David.

Marc


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Marc Riddell

 On Wed, Aug 12, 2009 at 5:28 PM, Marc Riddellmichaeldavi...@comcast.net
 wrote:
 
 snip
 
 To be fully productive, to reach its greatest
 potential and to achieve its stated goals a workplace's culture cannot vary.
 To work, to create, at their full potential, a person must be able to focus
 on that: the work. They cannot be constantly looking over their shoulder, or
 live with the anxiety that an unstable, unpredictable workplace can produce.
 
on 8/12/09 1:09 PM, Carcharoth at carcharot...@googlemail.com wrote:

 I think it is a balance. Have too uniform a culture and the variety of
 our output will suffer, both in terms of those willing to edit here
 (imagine the people who edit Wikipedia trying to get along in a normal
 workplace) and the diversity of the articles. There is also an
 argument that a homogenous workplace would work against 'neutral point
 of view'.
 
Once again, Carcharoth, I am not speaking about points of view regarding
specific subjects. We can disagree to hell and gone about something and
still maintain a mutual courtesy and respect for each other as human beings.

Marc


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread WJhonson
In a message dated 8/12/2009 7:25:11 AM Pacific Daylight Time, 
charles.r.matth...@ntlworld.com writes:


 Maybe so. There is also a reason or two why appeasement is considered 
 short-sighted by people who have seen it tried.

There is a middle ground.
W.J.
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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Charles Matthews
Marc Riddell wrote:
 On Wed, Aug 12, 2009 at 5:28 PM, Marc Riddellmichaeldavi...@comcast.net
 wrote:

 snip

 
 To be fully productive, to reach its greatest
 potential and to achieve its stated goals a workplace's culture cannot vary.
 To work, to create, at their full potential, a person must be able to focus
 on that: the work. They cannot be constantly looking over their shoulder, or
 live with the anxiety that an unstable, unpredictable workplace can produce.
   
 on 8/12/09 1:09 PM, Carcharoth at carcharot...@googlemail.com wrote:

   
 I think it is a balance. Have too uniform a culture and the variety of
 our output will suffer, both in terms of those willing to edit here
 (imagine the people who edit Wikipedia trying to get along in a normal
 workplace) and the diversity of the articles. There is also an
 argument that a homogenous workplace would work against 'neutral point
 of view'.

 
 Once again, Carcharoth, I am not speaking about points of view regarding
 specific subjects. We can disagree to hell and gone about something and
 still maintain a mutual courtesy and respect for each other as human beings.

   
Not sure whether to cite Dilbert or the Beach Boys here. To stop people 
constantly looking over their shoulder it would certainly help to 
place them in a 360-degree cubicle. To wish oneself  the best of all 
cultural worlds sounds a bit like dreaming that they all could be 
California girls. In any case the monoculture as an ideal does no 
favours to Wikipedia, whatever the pedigree of [[Taylorism]] and 
[[Fordism]] in the for-profit sector; dull but efficient is not really 
the way to go, either. For well you know that it's a fool who plays it 
cool/By making his world a little colder. Think the Beatles win this one.

Charles




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[WikiEN-l] Election Results

2009-08-12 Thread Philippe Beaudette
The Wikimedia Foundation's Board Election Committee has concluded the
board selection process, and is pleased to announce that the
candidates ranked as follows:

  Final ranking

1   Ting Chen (Wing)
2   Kat Walsh (mindspillage)
3   Samuel Klein (Sj)
4   Gerard Meijssen (GerardM)
5   Domas Mituzas (Midom)
6   Thomas Braun (Redlinux)
7   Jussi-Ville Heiskanen (Cimon Avaro)
8   Steve Smith (Sarcasticidealist)
9   Dan Rosenthal (Swatjester)
10  José Gustavo Góngora (Góngora)
11  Brady Brim-DeForest (Bradybd)
12  Lourie Pieterse (LouriePieterse)
13  Adam Koenigsberg (CastAStone)
14  Ralph Potdevin (Aruspice)
15  Beauford Anton Stenberg (B9 hummingbird hovering)
16  Gregory Kohs (Thekohser)
17  Kevin Riley O'Keeffe (KevinOKeeffe)
18  Relly Komaruzaman (Relly Komaruzaman)

A full pairwise defeats table will be posted shortly.

These names have been respectfully submitted to the Board, which has
moved to seat the top three candidates.

The Committee wishes to thank all those who submitted themselves as
candidates.  It was a broad and diverse field this year.  We also wish
to recognize the many volunteers that helped with this process.  The
committee extends its gratitude and thanks to them


For the committee,
Philippe



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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Andrew Gray
2009/8/11 Thomas Dalton thomas.dal...@gmail.com:
 2009/8/11 Marc Riddell michaeldavi...@comcast.net:
 Thank you, Thomas, you just made my point. This is exactly the type of focus
 and denial I was speaking of.

 I'm not denying we have a problem with civility. I got desysopped for
 a civility block the community and ArbCom objected to. What I'm
 denying is that this problem is going to lead it disaster. There is
 absolutely no evidence of that.

Well, here's an odd thought. If Wikipedia dies, something to do with
our community will probably be the reason.

Everything else, we seem to have escaped. We're mostly out of the
funding trap; we're not going to have to go offline for lack of money
unless the Foundation *really* drop the ball. We've avoided being
sucked into any horribly fatal lawsuits, and it looks like we've
positioned ourselves to keep doing so. There aren't any obvious
looming technical problems, or catastrophic holes in the IP model we
rely on. Barring a freak accident losing the datacenter and a few
months undumped work, Wikipedia has reached the stage where it isn't
going to vanish one night due to something unfortunate.

But this, this could do it. A breakdown in civility is a breakdown of
community; a sufficiently comprehensive breakdown of the community
will destroy the project, simply because it's now too big to be
maintainable without that large and active community. That's not to
say this will happen, of course; I don't think it will. But it's not
implausible, to imagine us wasting away under a gradual growth of
people who just don't want to play nice and don't see any benefit in
it.

Like I say, I wish we had an effective way of solving it. We can't
direct one centrally, that's for sure.

-- 
- Andrew Gray
  andrew.g...@dunelm.org.uk

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[WikiEN-l] Request for assistance for new editors

2009-08-12 Thread Emily Monroe
The civility thread has got me thinking, but I didn't want to hijack  
it, so here we go. This idea isn't fully formed, so forgive me.

I was going through wikipedia, when I came across a newer editors talk  
page. S/he had several speedy deletion templates, and obvisouly didn't  
know what xe was doing when it came to creating articles (xe was  
making test-type articles, so copy-and-pasting WP:FIRSTARTICLE, stuff  
like that), but for whatever reason, xe wasn't going to ask for help.

I came up with the idea that maybe we can rename the New  
Contributors' help page to Request for assistance for new editors.  
Not that it's already used enough already, but maybe this will make it  
more well-used. At the very least, we can maybe add to huggle  
something that says This new editor needs help fitting into  
wikipedia. Can anyone help him/her?

Of course, while thinking about this, I forgot to help the editor who  
got me thinking about it!

Emily

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread George Herbert
On Wed, Aug 12, 2009 at 10:09 AM, Carcharothcarcharot...@googlemail.com wrote:
 On Wed, Aug 12, 2009 at 5:28 PM, Marc Riddellmichaeldavi...@comcast.net 
 wrote:

 snip

 To be fully productive, to reach its greatest
 potential and to achieve its stated goals a workplace's culture cannot vary.
 To work, to create, at their full potential, a person must be able to focus
 on that: the work. They cannot be constantly looking over their shoulder, or
 live with the anxiety that an unstable, unpredictable workplace can produce.

 I think it is a balance. Have too uniform a culture and the variety of
 our output will suffer, both in terms of those willing to edit here
 (imagine the people who edit Wikipedia trying to get along in a normal
 workplace) and the diversity of the articles. There is also an
 argument that a homogenous workplace would work against 'neutral point
 of view'.


One can have highly non-homogenous workplaces in which respect and
civility are still core values.

There are rough spots - things where colliqualisms in one branch of
English are insults in another, things that are mild grumpy words in
one branch and severe insults in another, etc.

However, one can work past those (with a non-zero-tolerance, but
somewhat adaptive response).


-- 
-george william herbert
george.herb...@gmail.com

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread George Herbert
On Wed, Aug 12, 2009 at 9:56 AM, Ray Saintongesainto...@telus.net wrote:
 George Herbert wrote:
 You're right - a real proper survey would survey new users, and then
 users who came and then left.  But finding the latter seems hrad.

 I think it's unlikely we can put the effort required in to do a proper
 statistical survey of the newly departed userbase, and suggest that we
 assume that more experienced people's impressions are roughly
 accurate.  That is subject to challenge or someone actually doing the
 recently departed userbase survey and getting most appropriate info on
 the table.



 A significant portion of the newly departed are likely feeling pissed
 off or tired.  What incentive is there for them to participate in such a
 survey?

I don't disagree - but if we REALLY REALLY want to know for sure why
people are leaving, as opposed to making informed guesses based on
surveys of our usual suspects, we have to go ask them anyways.

I do not know if it's worth trying - I think the informed guesses are
probably pretty useful - but understanding that the informed guess is
a working theory and not necessarily ground truth, as we go forwards,
is potentially important.


-- 
-george william herbert
george.herb...@gmail.com

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread George Herbert
On Wed, Aug 12, 2009 at 9:26 AM, Marc Riddellmichaeldavi...@comcast.net wrote:

 2009/8/12 Emily Monroe bluecalioc...@me.com:

 Marc IS participating in discussion here, so I don't see how the above
 statement applies to him.


 Mostly his habit of complaining on mailing lists and actively refusing
 to engage on the wiki itself, where decisions about the wiki are
 actually made. They aren't made here.


 David, you lead not only by insinuation, but by deception. The Mailing
 Lists are the medium I choose to use. I am not looking for decisions to be
 made here, merely a consensus that there are, indeed, problems.

Marc, I understand your frustration, but the word deception and your
butting heads with David (who is unfortunately rather agreeably
butting back, as he is wont to do (shame, David)) were at least
unfortunate choices of words and could be considered uncivil.

On the point of a consensus that there are problems - is there anyone
who disagrees, strongly, with the thesis that we have civility
problems?


-- 
-george william herbert
george.herb...@gmail.com

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread George Herbert
On Wed, Aug 12, 2009 at 8:35 AM, David Gerarddger...@gmail.com wrote:
 2009/8/12 Charles Matthews charles.r.matth...@ntlworld.com:

 You'd have thought that would be the argument: Wikipedia is a working
 environment, and those who cause the environment to deteriorate are on a
 warning. That's where things had got to a couple of years ago, and no
 progress has been made since then. In fact there are brownie points to
 be had in some cases by people who completely disregard all of that.


 Indeed. Enforcement would require the Arbitration Committee to
 actually be interested.

Actually, it requires the arbitration committee to be either
interested and active, or benignly neglecting the topic in the sense
of won't overly aggressively pursue a case against civility-enforcing
admins if one is brought.

I believe we're functionally in the latter.

I have found that in the case of admins behaving badly, the typical
problem is more the backlash against the admin cabal getting in the
way of focusing on the actual abuse, than admins or arbcom or anyone
else standing in the way of warnings or sanctions against the
initially offending admins.

THAT, now, that's a problem I'd love some ideas and help on.  How does
one deal with the rampaging mob that rises after a (legitimate) admin
abuse incident, without encouraging the admins banding together to
protect each other meme and feelings?  Reasoning with them is not
working.  Blocking them seems to be counterproductive to the long term
trust of admins by the community writ large.


-- 
-george william herbert
george.herb...@gmail.com

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread George Herbert
On Wed, Aug 12, 2009 at 7:56 AM, Emily Monroebluecalioc...@me.com wrote:
 I think the same thing applies to our civility policy.  If we want
 it to be respected, we have to start blocking people if they refer
 to another user as a cunt, no matter what the provocation.

 Do this and you've suddenly made provocation a lot more profitable
 for the provoker.

 Like I said before, both the provoker and provokee need to be blocked.
 Prefrebly, the provoker would actually get a longer block, with less
 chances to start over. We don't accept BAITing, after all.

I believe this is working; but it's not being applied very often or by
very many admins.

I've done it twice now in the last couple of months, in long running
contentious cases; I don't see much more happening beyond that.


-- 
-george william herbert
george.herb...@gmail.com

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread George Herbert
On Wed, Aug 12, 2009 at 5:44 AM, Marc Riddellmichaeldavi...@comcast.net wrote:
 Assume good faith in this Project has come to mean Don't ask questions.
 That era is finally over.

I strongly disagree with this.  In many corners on-wiki, people of
wildly differing biases and life experiences are getting together and
talking about stuff and being polite about it.

It doesn't always work, but it does work.


-- 
-george william herbert
george.herb...@gmail.com

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Charles Matthews
Andrew Gray wrote:
 Well, here's an odd thought. If Wikipedia dies, something to do with
 our community will probably be the reason.
   
Nearly a truism these days. BLP issues coming 100 at a time in a sort of 
class action suit could do it ...

Odder thought - mailing lists and newsgroups look more vulnerable (to 
civility problems, that is). Wikis tend to become dull, churn rate 
slows, maintenance mode takes over.

Charles


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread George Herbert
On Wed, Aug 12, 2009 at 9:28 AM, Charles
Matthewscharles.r.matth...@ntlworld.com wrote:
 Emily Monroe wrote:
 Mostly his habit of complaining on mailing lists and actively
 refusing to engage on the wiki itself, where decisions about the
 wiki are actually made. They aren't made here.


 Oh, sorry, I didn't know his history.

 You can be fairly sure that the people on whom civility enforcement
 should devolve, namely admins (given that most offences against WP:CIVIL
 should not require elaborate discussion), and who either think so what
 or actively obstruct enforcement, will take absolutely no notice of
 exhortations on wikien-l. The dynamic is that people who take part in
 onwiki discussions count for that. Lamentably, it's who has the posse.

At the moment, if I had to name anyone who's the civility posse on
enwiki, that would be me.  And I'm certainly interested in the
discussion here.

My attention is divided in way too many directions - we need to get
The Word out to the rest of the admin community and rest of the user
community, many are helping but it's not consistent.


-- 
-george william herbert
george.herb...@gmail.com

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Charles Matthews
George Herbert wrote:
 I have found that in the case of admins behaving badly, the typical
 problem is more the backlash against the admin cabal getting in the
 way of focusing on the actual abuse, than admins or arbcom or anyone
 else standing in the way of warnings or sanctions against the
 initially offending admins.

   
There's more than a germ of truth in that. The last refuge of the 
scoundrel used to be patriotism. For us it is wrapping yourself in the 
flag of you do realise that the whole power structure is fundamentally 
corrupt... spiel, denying that discrete violations of policy have 
occurred when they have.

Charles

PS. There is no cabal. Take it from an ex-member. Ooops ...


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Re: [WikiEN-l] An expert's perspective - Tim Bray on editing the XML article

2009-08-12 Thread Bod Notbod
On Wed, Aug 12, 2009 at 5:56 PM, Abd ul-Rahman Lomaxa...@lomaxdesign.com 
wrote:

 we might short-block [experts] quickly, if they do not
 respond to warnings, but we would explain that we respect their
 expertise and we want them to advise us.

Nothing says we respect your expertise like a short-term block :o)

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Re: [WikiEN-l] An expert's perspective - Tim Bray on editing the XML article

2009-08-12 Thread Charles Matthews
Bod Notbod wrote:
 On Wed, Aug 12, 2009 at 5:56 PM, Abd ul-Rahman Lomaxa...@lomaxdesign.com 
 wrote:

   
 we might short-block [experts] quickly, if they do not
 respond to warnings, but we would explain that we respect their
 expertise and we want them to advise us.
 

 Nothing says we respect your expertise like a short-term block :o)

   
Sadly, I think enthusiasm for accusations is likely to lead to COI being 
overused against experts. What is required to establish COI in our sense 
is a sustained demonstration that they have an agenda in editing that is 
clearly at odds with the encyclopedia's best interests. Not that they 
can't guess where lines someone else is drawing for the playing area run.

Charles


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Surreptitiousness
Ken Arromdee wrote:
 On Wed, 12 Aug 2009, Surreptitiousness wrote:
   
 I think the same thing applies to 
 our civility policy.  If we want it to be respected, we have to start 
 blocking people if they refer to another user as a cunt, no matter 
 what the provocation.
 

 Do this and you've suddenly made provocation a lot more profitable for the
 provoker.

 There's a reason why zero tolerance policies are considered unjust in real
 life by just about everyone who's thought about them.

   

You haven't thought this through, or you've concluded that the correct 
response to provocation is escalation. The correct action to take when 
provoked is to walk away and involve someone else.  It may well be that 
the person provoking you should and will be blocked, but too many times 
as an admin I was called in because someone had called someone 
something, only to find it was after a long slanging match which 
involved both parties.  The only response then is to block both parties 
or neither, because otherwise you take sides, and we usually also use 
blocks as preventative rather than punitive. If you really feel like you 
have the right to call someone a cunt on Wikipedia, please leave now.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Surreptitiousness
Emily Monroe wrote:
 It's a basic reality of life as an adult that employees with perfect  
 work product but terrible attitudes are often terminated; their own  
 work is fine, but their presence disrupts the work of others.
 

 I agree. I sincerely believe that civility blocks are necessary. Not  
 as a punishment, or a chance to cool down, but as a way to say Your  
 attitude is disrupting Wikipedia, and preventing it from improving.  
 Come back in [12/24 hours/a week/a month/whatever] and we'll give you  
 another chance, and not many more.

 Emily
   

I agree emphatically.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Surreptitiousness
Emily Monroe wrote:
 If we want it to be respected, we have to start blocking people if  
 they refer to another user as a cunt, no matter what the  
 provocation. There has to be a line, and it has to be enforced.
 

 If we do that, then I think we have to give people blocks for BITEing  
 and BAITing. It's the only way it'll work without people pouting,  
 somewhat legitimately, But he/she/xe started it! Life's not fair!
   
The correct response to But he/she/xe started it! is and I've ended it, 
and to Life's not fair! it is yes, but we know that already, or 
possibly, neither is a black cat's bum. But to take your broader point, 
yes, we do need to give people blocks for biteing and baiting, and the 
correct response when you've been provoked is go mention it at the 
Ettiquette board.  It makes it so much easier to work out which party is 
disruptive if one party is civil and following dispute resolution and 
one party is not.


 Emily
 On Aug 12, 2009, at 4:08 AM, Surreptitiousness wrote:

   
 Fayssal F. wrote:
 
 I am afraid it is not accurate. In footbal (soccer), FIFA delivers  
 the same
 yellow and red cards to all referees around the world. [[FIFA  
 Disciplinary
 Code]] regulates not just civility but far beyond that and it it  
 certainly
 governs the professional lives of millions of players.

 But why am I talking about sports disciplinary codes? Just go to  
 another
 country and tell them that you are a foreigner and you'd probably  
 deserve to
 be exempted from following their code of law!

 The idea that we are diverse and think differently has little basis  
 when
 being uncivil.

   
 There was an article in The Guardian last week about risks and  
 security
 policies.  The article pointed out that most people didn't respect
 security policy because of the limited risk associated with breaching
 it. The writer made the point that if companies wanted security
 procedures to be respected, they had to start firing people simply
 because they had shared passwords.  I think the same thing applies to
 our civility policy.  If we want it to be respected, we have to start
 blocking people if they refer to another user as a cunt, no matter
 what the provocation. There has to be a line, and it has to be
 enforced.  The minute we allow certain people over the line, we  
 allow
 everyone over it, because of the rod just made regarding  
 impartiality. I
 don't care how good your contributions are, Wikipedia is also a
 community, and the lack of self control which means you can use such
 language implies you do not have the right social skills needed to
 collaborate on creating wikipedia.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Bod Notbod
On Wed, Aug 12, 2009 at 1:04 PM, Abd ul-Rahman Lomaxa...@lomaxdesign.com 
wrote:

 There are people who are skilled at facilitating consensus, given the
 opportunity. Dispute resolution process suggests bringing in a
 neutral party to mediate, but we don't insist on that process.
 Instead, we have editors who, when they oppose what another editor is
 trying to do, go to a noticeboard to request that the other editor be
 coerced into stopping. And the noticeboards are full of
 result-oriented editors who are impatient with process.

When I mentioned on a project list recently, possibly this one, that I
had more time to spare on Wikipedia and asked where I should devote
that time, and stated I'm interested in conflict resolution someone
replied the last thing we need is another person getting involved in
arguments.

:o/

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Surreptitiousness
David Gerard wrote:
 There's a lot to be said for deleting the Wikipedia: space in its
 entirety and starting the community over ...
Didn't we block Ed Poor for trying something like that.  I always 
thought he was on to something with his deletion of afd... I think the 
wiki has moved past the point where it would consider something this 
radical.  Some people refuse to believe that we literally made the rules 
up as we went along.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread George Herbert
On Wed, Aug 12, 2009 at 3:06 PM, Bod Notbodbodnot...@gmail.com wrote:
 On Wed, Aug 12, 2009 at 1:04 PM, Abd ul-Rahman Lomaxa...@lomaxdesign.com 
 wrote:

 There are people who are skilled at facilitating consensus, given the
 opportunity. Dispute resolution process suggests bringing in a
 neutral party to mediate, but we don't insist on that process.
 Instead, we have editors who, when they oppose what another editor is
 trying to do, go to a noticeboard to request that the other editor be
 coerced into stopping. And the noticeboards are full of
 result-oriented editors who are impatient with process.

 When I mentioned on a project list recently, possibly this one, that I
 had more time to spare on Wikipedia and asked where I should devote
 that time, and stated I'm interested in conflict resolution someone
 replied the last thing we need is another person getting involved in
 arguments.

 :o/

That's most unfortunate.  We have the whole mediation cabal who do just that.


-- 
-george william herbert
george.herb...@gmail.com

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread George Herbert
On Wed, Aug 12, 2009 at 3:09 PM, Emily Monroebluecalioc...@me.com wrote:
 Hmm. What about somebody who has privileges?

 Clearly somebody who has non-admin rollback (like myself) may or may
 not have it removed. It would depend if the person being incivil is
 using the rollback to be incivil. Non-admin rollback is a position of
 trust, but not a lot of trust.

 An admin, steward, or bureaucrat, on the other hand, may have their
 privileges taken away. If you are in such a position, you're in a
 position of not just trust, but *trust*. Incivility takes away that
 trust.

 People may disagree with me, though. I get that.

I think the people who ask to be stewards or bureaucrats seem to be
unlikely to offend; they seem to be the stablest of us.

Admins not necessarily so.  I think that part of the reluctance to
confront abusive admins is the but we don't want to kick them out of
being an admin over this.

Except that a civility warning, even a civility block, don't equate to
admin rights removal.  Arbcom can remove those - Stewards or B'crats
in an emergency.  The user could resign the rights.  But just being
blocked for normal behavior (not admin bit abuses) doesn't trigger any
of those automatically.

It's easier to maintain AGF on an admin who I know and has been around
for a while (and generally, for experienced users), but AGF doesn't
mutually exclude someone who clearly wants the best for Wikipedia but
is expressing that in an abusive manner.

I've warned admins for abusive behavior.  Nothing bad has happened as
a result.  I think it's acceptable to the community.


-- 
-george william herbert
george.herb...@gmail.com

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Surreptitiousness
I don't disagree at al', but the arbitration committee have tended to 
take the view that incivility alone is not a reason to remove the admin 
toolbox and flag.  Our selection process for crats actually seems to 
work very well, because they seem to handle themselves well, and when 
there is a problem, they tend to fall on their swords, which in one 
sense is a good thing.  I don't have much experience with Stewards, 
though. But yes, I've always followed Spider-Man, and thought that with 
great power comes great responsibility. 

Emily Monroe wrote:
 Hmm. What about somebody who has privileges?

 Clearly somebody who has non-admin rollback (like myself) may or may  
 not have it removed. It would depend if the person being incivil is  
 using the rollback to be incivil. Non-admin rollback is a position of  
 trust, but not a lot of trust.

 An admin, steward, or bureaucrat, on the other hand, may have their  
 privileges taken away. If you are in such a position, you're in a  
 position of not just trust, but *trust*. Incivility takes away that  
 trust.

 People may disagree with me, though. I get that.

 Emily
 On Aug 12, 2009, at 5:00 PM, Surreptitiousness wrote:

   
 Emily Monroe wrote:
 
 It's a basic reality of life as an adult that employees with perfect
 work product but terrible attitudes are often terminated; their own
 work is fine, but their presence disrupts the work of others.

 
 I agree. I sincerely believe that civility blocks are necessary. Not
 as a punishment, or a chance to cool down, but as a way to say  
 Your
 attitude is disrupting Wikipedia, and preventing it from improving.
 Come back in [12/24 hours/a week/a month/whatever] and we'll give you
 another chance, and not many more.

 Emily

   
 I agree emphatically.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Emily Monroe
  I think that part of the reluctance to confront abusive admins is  
 the but we don't want to kick them out of being an admin over this.

Yeah, and in the meantime, the admin is swinging xyr power around.  
Even if the xyr isn't doing this explicitly, people are *that more*  
afraid to confront xym because What if I get blocked for it?

 AGF doesn't mutually exclude someone who clearly wants the best for  
 Wikipedia but is expressing that in an abusive manner.

Let me use a possibly bad analogy. Some abusive parents want the best  
for their children. They're still abusive, and child abuse is still  
unacceptable.

We shouldn't accept abusive behavior. The ends don't always justify  
the means.

 I've warned admins for abusive behavior.

Good for you.

Emily
On Aug 12, 2009, at 5:15 PM, George Herbert wrote:

 On Wed, Aug 12, 2009 at 3:09 PM, Emily Monroebluecalioc...@me.com  
 wrote:
 Hmm. What about somebody who has privileges?

 Clearly somebody who has non-admin rollback (like myself) may or may
 not have it removed. It would depend if the person being incivil is
 using the rollback to be incivil. Non-admin rollback is a position of
 trust, but not a lot of trust.

 An admin, steward, or bureaucrat, on the other hand, may have their
 privileges taken away. If you are in such a position, you're in a
 position of not just trust, but *trust*. Incivility takes away that
 trust.

 People may disagree with me, though. I get that.

 I think the people who ask to be stewards or bureaucrats seem to be
 unlikely to offend; they seem to be the stablest of us.

 Admins not necessarily so.  I think that part of the reluctance to
 confront abusive admins is the but we don't want to kick them out of
 being an admin over this.

 Except that a civility warning, even a civility block, don't equate to
 admin rights removal.  Arbcom can remove those - Stewards or B'crats
 in an emergency.  The user could resign the rights.  But just being
 blocked for normal behavior (not admin bit abuses) doesn't trigger any
 of those automatically.

 It's easier to maintain AGF on an admin who I know and has been around
 for a while (and generally, for experienced users), but AGF doesn't
 mutually exclude someone who clearly wants the best for Wikipedia but
 is expressing that in an abusive manner.

 I've warned admins for abusive behavior.  Nothing bad has happened as
 a result.  I think it's acceptable to the community.


 -- 
 -george william herbert
 george.herb...@gmail.com

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Emily Monroe
 the arbitration committee have tended to take the view that  
 incivility alone is not a reason to remove the admin toolbox and flag.

Oh, I get it--precedent interferes with my idea.

 But yes, I've always followed Spider-Man, and thought that with  
 great power comes great responsibility.

This is exactly my point. If somebody has privileges, then they have  
that *much more responsibility* to act in a civil matter.

Emily
On Aug 12, 2009, at 5:19 PM, Surreptitiousness wrote:

 I don't disagree at al', but the arbitration committee have tended to
 take the view that incivility alone is not a reason to remove the  
 admin
 toolbox and flag.  Our selection process for crats actually seems to
 work very well, because they seem to handle themselves well, and when
 there is a problem, they tend to fall on their swords, which in one
 sense is a good thing.  I don't have much experience with Stewards,
 though. But yes, I've always followed Spider-Man, and thought that  
 with
 great power comes great responsibility.

 Emily Monroe wrote:
 Hmm. What about somebody who has privileges?

 Clearly somebody who has non-admin rollback (like myself) may or may
 not have it removed. It would depend if the person being incivil is
 using the rollback to be incivil. Non-admin rollback is a position of
 trust, but not a lot of trust.

 An admin, steward, or bureaucrat, on the other hand, may have their
 privileges taken away. If you are in such a position, you're in a
 position of not just trust, but *trust*. Incivility takes away that
 trust.

 People may disagree with me, though. I get that.

 Emily
 On Aug 12, 2009, at 5:00 PM, Surreptitiousness wrote:


 Emily Monroe wrote:

 It's a basic reality of life as an adult that employees with  
 perfect
 work product but terrible attitudes are often terminated; their  
 own
 work is fine, but their presence disrupts the work of others.


 I agree. I sincerely believe that civility blocks are necessary.  
 Not
 as a punishment, or a chance to cool down, but as a way to say
 Your
 attitude is disrupting Wikipedia, and preventing it from improving.
 Come back in [12/24 hours/a week/a month/whatever] and we'll give  
 you
 another chance, and not many more.

 Emily


 I agree emphatically.

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread George Herbert
On Wed, Aug 12, 2009 at 3:26 PM, Emily Monroebluecalioc...@me.com wrote:
 the arbitration committee have tended to take the view that
 incivility alone is not a reason to remove the admin toolbox and flag.

 Oh, I get it--precedent interferes with my idea.

 But yes, I've always followed Spider-Man, and thought that with
 great power comes great responsibility.

 This is exactly my point. If somebody has privileges, then they have
 that *much more responsibility* to act in a civil matter.

That has unfortunately not been a formal enforced prerequisite nor
strongly reinforced in the admins community.

I agree with you - The example admins set is important.  Every admin
that's rude indicates to people that it's ok to be rude, and/or that
it's ok to be rude if you're special (an admin) and not a peon (normal
editors).  Neither of these is a good thing.

We have to have a tolerance band, even admins who normally go out of
their way to be polite or levelheaded have bad days.  People having a
bad day, but not a persistent problem, should often just be politely
notified and asked to go take the day off and relax / feel better
elsewhere for a while.

But admins who go too far overboard need to be reigned in, as do users
who go too far overboard.  And it does happen.


-- 
-george william herbert
george.herb...@gmail.com

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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Surreptitiousness
Emily Monroe wrote:
 the arbitration committee have tended to take the view that  
 incivility alone is not a reason to remove the admin toolbox and flag.
 

 Oh, I get it--precedent interferes with my idea.
   
No that's not what I meant at all.  I simply meant that while I agree 
with you, that hasn't tended to work in the past because of a failure to 
act by those with the ability to do so. I have no idea how bound by 
precedent the arbitration committee is.  I find the community is 
becoming increasingly bound by precedent though. Of course your 
experience and opinion may differ.


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Surreptitiousness
George Herbert wrote:
 But admins who go too far overboard need to be reigned in, as do users
 who go too far overboard.  And it does happen.
   

Not as often as it should, unfortunately.  Nowhere near.


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread wjhonson
I'll bite.  It's an ad-hoc way of finding out if there's something 
wrong.  Those who feel strongly, mostly those who got annoyed by 
someone biting them are going to respond.  The majority perhaps, who 
don't feel one way or the other, won't.  If 10% of the population 
leaves every month because they got bit, do 10% new members show up 
every month?  It's seems rather unscientific for such a group of 
eggheads to depend on a survey of this sort to determine that a problem 
actually exists that is worth trying to fix.

On another note, fixing civility problems more than they are already 
fixed (i.e. policy and action) sounds a bit like someone is proposing a 
stronger policy that may end up biting even more.  I am an aggressive 
argumentalist and some take that to be insulting.  But being aggressive 
is not the same as being uncivil.


On the point of a consensus that there are problems - is there anyone
who disagrees, strongly, with the thesis that we have civility
problems?





-Original Message-
From: George Herbert george.herb...@gmail.com
To: English Wikipedia wikien-l@lists.wikimedia.org
Sent: Wed, Aug 12, 2009 12:59 pm
Subject: Re: [WikiEN-l] Civility poll results










On Wed, Aug 12, 2009 at 9:26 AM, Marc 
Riddellmichaeldavi...@comcast.net wrote:

 2009/8/12 Emily Monroe bluecalioc...@me.com:

 Marc IS participating in discussion here, so I don't see how the 
above
 statement applies to him.


 Mostly his habit of complaining on mailing lists and actively 
refusing
 to engage on the wiki itself, where decisions about the wiki are
 actually made. They aren't made here.


 David, you lead not only by insinuation, but by deception. The 
Mailing
 Lists are the medium I choose to use. I am not looking for decisions 
to be
 made here, merely a consensus that there are, indeed, problems.

Marc, I understand your frustration, but the word deception and your
butting heads with David (who is unfortunately rather agreeably
butting back, as he is wont to do (shame, David)) were at least
unfortunate choices of words and could be considered uncivil.

On the point of a consensus that there are problems - is there anyone
who disagrees, strongly, with the thesis that we have civility
problems?


--
-george william herbert
george.herb...@gmail.com

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Re: [WikiEN-l] An expert's perspective - Tim Bray on editing the XML article

2009-08-12 Thread wjhonson
*That* someone is an expert in field xyz is not a WP:COI, although some 
may see it as a conflict-of-interest (in lower case).  For something to 
be a conflict of interest in-project doesn't just require that a person 
has a strong opinion on it, or a history of deep knowledge of the topic.

Rather it requires that they are something close and personal to *gain* 
 from editing it in some particular fashion.  And that that gain can't 
simply be academic acclaim or high-fiving from their peers.  Rather 
that would be considered the normal rational response to a great 
article.

Trying to position WP:COI as a way to attack experts merely for 
participating in the writing of articles about their field would be 
suicidal to the project.

Will Johnson




-Original Message-
From: Charles Matthews charles.r.matth...@ntlworld.com
To: English Wikipedia wikien-l@lists.wikimedia.org
Sent: Wed, Aug 12, 2009 2:49 pm
Subject: Re: [WikiEN-l] An expert's perspective - Tim Bray on editing 
the XML article










Bod Notbod wrote:
 On Wed, Aug 12, 2009 at 5:56 PM, Abd ul-Rahman 
Lomaxa...@lomaxdesign.com
wrote:


 we might short-block [experts] quickly, if they do not
 respond to warnings, but we would explain that we respect their
 expertise and we want them to advise us.


 Nothing says we respect your expertise like a short-term block :o)


Sadly, I think enthusiasm for accusations is likely to lead to COI 
being
overused against experts. What is required to establish COI in our 
sense
is a sustained demonstration that they have an agenda in editing that 
is
clearly at odds with the encyclopedia's best interests. Not that they
can't guess where lines someone else is drawing for the playing area 
run.

Charles


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Re: [WikiEN-l] Civility poll results

2009-08-12 Thread Emily Monroe
  I am an aggressive argumentalist and some take that to be  
 insulting.  But being aggressive is not the same as being uncivil.

I think you're talking about assertiveness, not aggresiveness.  
Semantical, I know, but still.

I think you're right, though. May I ask a personal question? What do  
you do when somebody gets insulted? Continue to bluntly assert  
yourself, or apologize and back down a little?

Also, I wasn't advocating a zero-tolerance policy. I wanted to make  
that clear

Emily
On Aug 12, 2009, at 6:51 PM, wjhon...@aol.com wrote:

 I'll bite.  It's an ad-hoc way of finding out if there's something
 wrong.  Those who feel strongly, mostly those who got annoyed by
 someone biting them are going to respond.  The majority perhaps, who
 don't feel one way or the other, won't.  If 10% of the population
 leaves every month because they got bit, do 10% new members show up
 every month?  It's seems rather unscientific for such a group of
 eggheads to depend on a survey of this sort to determine that a  
 problem
 actually exists that is worth trying to fix.

 On another note, fixing civility problems more than they are already
 fixed (i.e. policy and action) sounds a bit like someone is  
 proposing a
 stronger policy that may end up biting even more.  I am an aggressive
 argumentalist and some take that to be insulting.  But being  
 aggressive
 is not the same as being uncivil.


 On the point of a consensus that there are problems - is there  
 anyone
 who disagrees, strongly, with the thesis that we have civility
 problems?





 -Original Message-
 From: George Herbert george.herb...@gmail.com
 To: English Wikipedia wikien-l@lists.wikimedia.org
 Sent: Wed, Aug 12, 2009 12:59 pm
 Subject: Re: [WikiEN-l] Civility poll results










 On Wed, Aug 12, 2009 at 9:26 AM, Marc
 Riddellmichaeldavi...@comcast.net wrote:

 2009/8/12 Emily Monroe bluecalioc...@me.com:

 Marc IS participating in discussion here, so I don't see how the
 above
 statement applies to him.


 Mostly his habit of complaining on mailing lists and actively
 refusing
 to engage on the wiki itself, where decisions about the wiki are
 actually made. They aren't made here.


 David, you lead not only by insinuation, but by deception. The
 Mailing
 Lists are the medium I choose to use. I am not looking for decisions
 to be
 made here, merely a consensus that there are, indeed, problems.

 Marc, I understand your frustration, but the word deception and your
 butting heads with David (who is unfortunately rather agreeably
 butting back, as he is wont to do (shame, David)) were at least
 unfortunate choices of words and could be considered uncivil.

 On the point of a consensus that there are problems - is there anyone
 who disagrees, strongly, with the thesis that we have civility
 problems?


 --
 -george william herbert
 george.herb...@gmail.com

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