Re: [WISPA] PSA Powercode users - careful on the upgrade
Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org wirel...@wispa..org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org wirel...@wispa..org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
We've been troubleshooting a couple of issues with IPPay that seems to be isolated to specific users. If you didn't already contact our support desk to troubleshoot this, please do. We already got IPPay to fix this problem for one user. I don't know if your problem is the same, but we'll be able to identify it pretty quickly. On 9/29/2014 9:28 AM, Josh Luthman wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net mailto:ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net mailto:par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org mailto:wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net mailto:par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net mailto:par...@cyberbroadband.net To: WISPA General List wireless@wispa.org mailto:wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org mailto:wirel...@wispa..org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page.
Re: [WISPA] PSA Powercode users - careful on the upgrade
[root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org wirel...@wispa..org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net http://powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net mailto:ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net mailto:par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org mailto:wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net mailto:par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net mailto:par...@cyberbroadband.net To: WISPA General List wireless@wispa.org mailto:wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer
Re: [WISPA] PSA Powercode users - careful on the upgrade
No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org wirel...@wispa..org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
Thanks Simon. I haven't attempted to process a payment since I've done that. Are you thinking it 'might' work now? On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org wirel...@wispa..org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org wirel...@wispa..org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
I'll pull the ticket shortly and look at it. On 9/29/2014 9:40 AM, Adair Winter wrote: Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com mailto:si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net http://powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net mailto:ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net mailto:par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org mailto:wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net mailto:par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon
Re: [WISPA] PSA Powercode users - careful on the upgrade
I have confirmed we are experiencing this today as well. - Original Message - From: Adair Winter To: WISPA General List Sent: Monday, September 29, 2014 9:25 AM Subject: Re: [WISPA] PSA Powercode users - careful on the upgrade ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net -- ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
Looks like this was a DNS problem, it had nothing to do with the 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but restarting Apache (service httpd restart) will flush the cache Apache uses and force an update. If it still doesn't work after that, let me know. Most of the tickets we've seen over the weekend on this have been solved by a server reboot (which accomplishes the same thing.) I don't know exactly what happened/changed yet, but that's what I have so far. Anyone who is still having this, please make sure you are opening a ticket on it with us (supp...@powercode.com / 920-351-1010) and not just posting here.. I want to make sure you get assistance. On 9/29/2014 9:48 AM, Simon Westlake wrote: I'll pull the ticket shortly and look at it. On 9/29/2014 9:40 AM, Adair Winter wrote: Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com mailto:si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net http://powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net mailto:ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net mailto:par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org mailto:wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct:
Re: [WISPA] PSA Powercode users - careful on the upgrade
I have told our office to call in. I'll also reboot the apache service. - Original Message - From: Simon Westlake To: wireless@wispa.org Sent: Monday, September 29, 2014 10:11 AM Subject: Re: [WISPA] PSA Powercode users - careful on the upgrade Looks like this was a DNS problem, it had nothing to do with the 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but restarting Apache (service httpd restart) will flush the cache Apache uses and force an update. If it still doesn't work after that, let me know. Most of the tickets we've seen over the weekend on this have been solved by a server reboot (which accomplishes the same thing.) I don't know exactly what happened/changed yet, but that's what I have so far. Anyone who is still having this, please make sure you are opening a ticket on it with us (supp...@powercode.com / 920-351-1010) and not just posting here.. I want to make sure you get assistance. On 9/29/2014 9:48 AM, Simon Westlake wrote: I'll pull the ticket shortly and look at it. On 9/29/2014 9:40 AM, Adair Winter wrote: Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone
Re: [WISPA] PSA Powercode users - careful on the upgrade
Doesn't seem to have helped us. I just responded to the ticket about access. On Mon, Sep 29, 2014 at 10:11 AM, Simon Westlake si...@powercode.com wrote: Looks like this was a DNS problem, it had nothing to do with the 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but restarting Apache (service httpd restart) will flush the cache Apache uses and force an update. If it still doesn't work after that, let me know. Most of the tickets we've seen over the weekend on this have been solved by a server reboot (which accomplishes the same thing.) I don't know exactly what happened/changed yet, but that's what I have so far. Anyone who is still having this, please make sure you are opening a ticket on it with us (supp...@powercode.com / 920-351-1010) and not just posting here.. I want to make sure you get assistance. On 9/29/2014 9:48 AM, Simon Westlake wrote: I'll pull the ticket shortly and look at it. On 9/29/2014 9:40 AM, Adair Winter wrote: Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org wirel...@wispa..org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I
Re: [WISPA] PSA Powercode users - careful on the upgrade
Restarting apache fixed us up. We were on hold to talk to someone at powercode but hung up since the problem was resolved. - Original Message - From: CBB - Jay Fuller To: WISPA General List Sent: Monday, September 29, 2014 10:14 AM Subject: Re: [WISPA] PSA Powercode users - careful on the upgrade I have told our office to call in. I'll also reboot the apache service. - Original Message - From: Simon Westlake To: wireless@wispa.org Sent: Monday, September 29, 2014 10:11 AM Subject: Re: [WISPA] PSA Powercode users - careful on the upgrade Looks like this was a DNS problem, it had nothing to do with the 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but restarting Apache (service httpd restart) will flush the cache Apache uses and force an update. If it still doesn't work after that, let me know. Most of the tickets we've seen over the weekend on this have been solved by a server reboot (which accomplishes the same thing.) I don't know exactly what happened/changed yet, but that's what I have so far. Anyone who is still having this, please make sure you are opening a ticket on it with us (supp...@powercode.com / 920-351-1010) and not just posting here.. I want to make sure you get assistance. On 9/29/2014 9:48 AM, Simon Westlake wrote: I'll pull the ticket shortly and look at it. On 9/29/2014 9:40 AM, Adair Winter wrote: Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy
Re: [WISPA] PSA Powercode users - careful on the upgrade
So can you make an error page if it failed to reach Ippay instead of a blank page? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 11:11 AM, Simon Westlake si...@powercode.com wrote: Looks like this was a DNS problem, it had nothing to do with the 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but restarting Apache (service httpd restart) will flush the cache Apache uses and force an update. If it still doesn't work after that, let me know. Most of the tickets we've seen over the weekend on this have been solved by a server reboot (which accomplishes the same thing.) I don't know exactly what happened/changed yet, but that's what I have so far. Anyone who is still having this, please make sure you are opening a ticket on it with us (supp...@powercode.com / 920-351-1010) and not just posting here.. I want to make sure you get assistance. On 9/29/2014 9:48 AM, Simon Westlake wrote: I'll pull the ticket shortly and look at it. On 9/29/2014 9:40 AM, Adair Winter wrote: Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org wirel...@wispa..org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the
Re: [WISPA] PSA Powercode users - careful on the upgrade
This would only affect manual payments, automatic payments are not run through the web server. But sure, it couldn't hurt. On 9/29/2014 10:40 AM, Kameron Blomquist wrote: I wonder if I should just restart now since I won't know if I have issues until the 1st *Kameron B.* *SightLine Wireless* *(503) 967-7222* *www.sightlinewireless.com http://www.sightlinewireless.com* On Mon, Sep 29, 2014 at 8:29 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: So can you make an error page if it failed to reach Ippay instead of a blank page? Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 11:11 AM, Simon Westlake si...@powercode.com mailto:si...@powercode.com wrote: Looks like this was a DNS problem, it had nothing to do with the 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but restarting Apache (service httpd restart) will flush the cache Apache uses and force an update. If it still doesn't work after that, let me know. Most of the tickets we've seen over the weekend on this have been solved by a server reboot (which accomplishes the same thing.) I don't know exactly what happened/changed yet, but that's what I have so far. Anyone who is still having this, please make sure you are opening a ticket on it with us (supp...@powercode.com mailto:supp...@powercode.com / 920-351-1010 tel:920-351-1010) and not just posting here.. I want to make sure you get assistance. On 9/29/2014 9:48 AM, Simon Westlake wrote: I'll pull the ticket shortly and look at it. On 9/29/2014 9:40 AM, Adair Winter wrote: Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com mailto:si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net http://powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net mailto:ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct:
Re: [WISPA] PSA Powercode users - careful on the upgrade
I wonder if I should just restart now since I won't know if I have issues until the 1st *Kameron B.* *SightLine Wireless* *(503) 967-7222* *www.sightlinewireless.com http://www.sightlinewireless.com* On Mon, Sep 29, 2014 at 8:29 AM, Josh Luthman j...@imaginenetworksllc.com wrote: So can you make an error page if it failed to reach Ippay instead of a blank page? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 11:11 AM, Simon Westlake si...@powercode.com wrote: Looks like this was a DNS problem, it had nothing to do with the 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but restarting Apache (service httpd restart) will flush the cache Apache uses and force an update. If it still doesn't work after that, let me know. Most of the tickets we've seen over the weekend on this have been solved by a server reboot (which accomplishes the same thing.) I don't know exactly what happened/changed yet, but that's what I have so far. Anyone who is still having this, please make sure you are opening a ticket on it with us (supp...@powercode.com / 920-351-1010) and not just posting here.. I want to make sure you get assistance. On 9/29/2014 9:48 AM, Simon Westlake wrote: I'll pull the ticket shortly and look at it. On 9/29/2014 9:40 AM, Adair Winter wrote: Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org wirel...@wispa..org
Re: [WISPA] PSA Powercode users - careful on the upgrade
Couldn't hurt. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 11:41 AM, Kameron Blomquist kame...@sightlinewireless.com wrote: I wonder if I should just restart now since I won't know if I have issues until the 1st *Kameron B.* *SightLine Wireless* *(503) 967-7222 %28503%29%20967-7222* *www.sightlinewireless.com http://www.sightlinewireless.com* On Mon, Sep 29, 2014 at 8:29 AM, Josh Luthman j...@imaginenetworksllc.com wrote: So can you make an error page if it failed to reach Ippay instead of a blank page? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 11:11 AM, Simon Westlake si...@powercode.com wrote: Looks like this was a DNS problem, it had nothing to do with the 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but restarting Apache (service httpd restart) will flush the cache Apache uses and force an update. If it still doesn't work after that, let me know. Most of the tickets we've seen over the weekend on this have been solved by a server reboot (which accomplishes the same thing.) I don't know exactly what happened/changed yet, but that's what I have so far. Anyone who is still having this, please make sure you are opening a ticket on it with us (supp...@powercode.com / 920-351-1010) and not just posting here.. I want to make sure you get assistance. On 9/29/2014 9:48 AM, Simon Westlake wrote: I'll pull the ticket shortly and look at it. On 9/29/2014 9:40 AM, Adair Winter wrote: Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a
Re: [WISPA] PSA Powercode users - careful on the upgrade
Pretty sure this problem is solved for everyone now and it has mostly appeared to be DNS related so far. I am leaving for a trade show in the morning, so please make sure you reach out to our support desk (or restart your web service) if you're still having issues, as I won't be monitoring this list so closely! On 9/29/2014 10:45 AM, Josh Luthman wrote: Couldn't hurt. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 11:41 AM, Kameron Blomquist kame...@sightlinewireless.com mailto:kame...@sightlinewireless.com wrote: I wonder if I should just restart now since I won't know if I have issues until the 1st *Kameron B.* *SightLine Wireless* *(503) 967-7222 tel:%28503%29%20967-7222* *www.sightlinewireless.com http://www.sightlinewireless.com* On Mon, Sep 29, 2014 at 8:29 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: So can you make an error page if it failed to reach Ippay instead of a blank page? Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 11:11 AM, Simon Westlake si...@powercode.com mailto:si...@powercode.com wrote: Looks like this was a DNS problem, it had nothing to do with the 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but restarting Apache (service httpd restart) will flush the cache Apache uses and force an update. If it still doesn't work after that, let me know. Most of the tickets we've seen over the weekend on this have been solved by a server reboot (which accomplishes the same thing.) I don't know exactly what happened/changed yet, but that's what I have so far. Anyone who is still having this, please make sure you are opening a ticket on it with us (supp...@powercode.com mailto:supp...@powercode.com / 920-351-1010 tel:920-351-1010) and not just posting here.. I want to make sure you get assistance. On 9/29/2014 9:48 AM, Simon Westlake wrote: I'll pull the ticket shortly and look at it. On 9/29/2014 9:40 AM, Adair Winter wrote: Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com mailto:si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net http://powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 tel:937-552-2340 Direct: 937-552-2343 tel:937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net mailto:ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com mailto:j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a
Re: [WISPA] PSA Powercode users - careful on the upgrade
It appears that the DNS issue kept us from being able to tokenize new cards that were added on Saturday. we kept trying to process them and they would fail with no return info from ippay. we deleted a card and added it back and it's tokenizing now. A test payment processed but we have been unable to reach the customers we've been trying to bill since Saturday. hoping everything is better now. On Mon, Sep 29, 2014 at 5:02 PM, Simon Westlake si...@powercode.com wrote: Pretty sure this problem is solved for everyone now and it has mostly appeared to be DNS related so far. I am leaving for a trade show in the morning, so please make sure you reach out to our support desk (or restart your web service) if you're still having issues, as I won't be monitoring this list so closely! On 9/29/2014 10:45 AM, Josh Luthman wrote: Couldn't hurt. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 11:41 AM, Kameron Blomquist kame...@sightlinewireless.com wrote: I wonder if I should just restart now since I won't know if I have issues until the 1st *Kameron B.* *SightLine Wireless* *(503) 967-7222 %28503%29%20967-7222* *www.sightlinewireless.com http://www.sightlinewireless.com* On Mon, Sep 29, 2014 at 8:29 AM, Josh Luthman j...@imaginenetworksllc.com wrote: So can you make an error page if it failed to reach Ippay instead of a blank page? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 11:11 AM, Simon Westlake si...@powercode.com wrote: Looks like this was a DNS problem, it had nothing to do with the 10.03.09 update. I'm not sure if the IP of the IPPay gateway changed, but restarting Apache (service httpd restart) will flush the cache Apache uses and force an update. If it still doesn't work after that, let me know. Most of the tickets we've seen over the weekend on this have been solved by a server reboot (which accomplishes the same thing.) I don't know exactly what happened/changed yet, but that's what I have so far. Anyone who is still having this, please make sure you are opening a ticket on it with us (supp...@powercode.com / 920-351-1010) and not just posting here.. I want to make sure you get assistance. On 9/29/2014 9:48 AM, Simon Westlake wrote: I'll pull the ticket shortly and look at it. On 9/29/2014 9:40 AM, Adair Winter wrote: Just tested, still doesn't work. I'll wait for someone to get back with me. I think we opened two tickets on the issue (by accident). On Mon, Sep 29, 2014 at 9:35 AM, Simon Westlake si...@powercode.com wrote: Those errors won't cause any problems, none of them are critical. Not that they shouldn't be fixed.. but they don't indicate any issue related to the payment problem you are/were experiencing. On 9/29/2014 9:34 AM, Adair Winter wrote: [root@powercode ~]# apachectl -k graceful Warning: DocumentRoot [/var/www/qbwc] does not exist httpd: apr_sockaddr_info_get() failed for powercode.amarillowireless.net httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1 for ServerName I maybe needed additional arguments. not going to fool with it anymore and let the people who should actually be messing with it, fix it. :) On Mon, Sep 29, 2014 at 9:28 AM, Josh Luthman j...@imaginenetworksllc.com wrote: No. What errors did you get? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 29, 2014 10:25 AM, Adair Winter ada...@amarillowireless.net wrote: ran yum updates again. then apachectl graceful returned some errors. you? On Mon, Sep 29, 2014 at 9:15 AM, Josh Luthman j...@imaginenetworksllc.com wrote: Do an apachectl graceful and it should fix it. They said it's due to a blank result from IPPay. Couldn't get an answer as to why we couldn't see an error instead of a blank page. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2014 10:15 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users -
Re: [WISPA] PSA Powercode users - careful on the upgrade
I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
Can't verify if it works or not. Customer is off the phone and it's kinda late. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:29 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
We can't process manual payments either.. On Sep 28, 2014 8:14 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
Yes. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
Obviously a common denominator here somewhere. Are both of you using ippay ? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Adair Winter ada...@amarillowireless.net To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:53 PM We can't process manual payments either.. On Sep 28, 2014 8:14 PM, Josh Luthman j...@imaginenetworksllc.com wrote:Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
I am Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:59 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Obviously a common denominator here somewhere. Are both of you using ippay ? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Adair Winter ada...@amarillowireless.net To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:53 PM We can't process manual payments either.. On Sep 28, 2014 8:14 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
When did you both upgrade ? We were on this version Friday when we took payments...also processed through ippay. I did not pay attention to see of any transactions went through todayI will tho Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:59 PM I am Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:59 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Obviously a common denominator here somewhere. Are both of you using ippay ? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Adair Winter ada...@amarillowireless.net To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:53 PM We can't process manual payments either.. On Sep 28, 2014 8:14 PM, Josh Luthman j...@imaginenetworksllc.com wrote:Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
We upgraded to 10.03.09 Thursday or Friday and everything was fine. We had three installs scheduled on Saturday and the first one worked fine. Per the email powercode sent out requesting to run updates on centos for the bash exploit I ran yum -y update. It seems as of that time we haven't been able to process any payments. I went in and rolled back the sent os updates, nothing. rebooted, nothing. And yes, we are on IPPay. On Sun, Sep 28, 2014 at 9:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: When did you both upgrade ? We were on this version Friday when we took payments...also processed through ippay. I did not pay attention to see of any transactions went through todayI will tho Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:59 PM I am Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:59 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Obviously a common denominator here somewhere. Are both of you using ippay ? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Adair Winter ada...@amarillowireless.net To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:53 PM We can't process manual payments either.. On Sep 28, 2014 8:14 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
Nothing posted in our system today since the 3 am transactions Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:59 PM I am Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:59 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Obviously a common denominator here somewhere. Are both of you using ippay ? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Adair Winter ada...@amarillowireless.net To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:53 PM We can't process manual payments either.. On Sep 28, 2014 8:14 PM, Josh Luthman j...@imaginenetworksllc.com wrote:Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
We did the patch toobut was late in the evening one day. Friday night perhaps ? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Adair Winter ada...@amarillowireless.net To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 9:07 PM We upgraded to 10.03.09 Thursday or Friday and everything was fine.We had three installs scheduled on Saturday and the first one worked fine.Per the email powercode sent out requesting to run updates on centos for the bash exploit I ran yum -y update. It seems as of that time we haven't been able to process any payments. I went in and rolled back the sent os updates, nothing. rebooted, nothing.And yes, we are on IPPay. On Sun, Sep 28, 2014 at 9:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: When did you both upgrade ? We were on this version Friday when we took payments...also processed through ippay. I did not pay attention to see of any transactions went through todayI will tho Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:59 PM I am Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:59 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Obviously a common denominator here somewhere. Are both of you using ippay ? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Adair Winter ada...@amarillowireless.net To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:53 PM We can't process manual payments either.. On Sep 28, 2014 8:14 PM, Josh Luthman j...@imaginenetworksllc.com wrote:Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
I already said I upgraded Tuesday =) IIRC 3PM. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: When did you both upgrade ? We were on this version Friday when we took payments...also processed through ippay. I did not pay attention to see of any transactions went through todayI will tho Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:59 PM I am Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:59 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Obviously a common denominator here somewhere. Are both of you using ippay ? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Adair Winter ada...@amarillowireless.net To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:53 PM We can't process manual payments either.. On Sep 28, 2014 8:14 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
I did mine saturday late morning. So the 8:30 install processed. but by the 11 install nothing was working. On Sun, Sep 28, 2014 at 9:10 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: We did the patch toobut was late in the evening one day. Friday night perhaps ? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Adair Winter ada...@amarillowireless.net To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 9:07 PM We upgraded to 10.03.09 Thursday or Friday and everything was fine. We had three installs scheduled on Saturday and the first one worked fine. Per the email powercode sent out requesting to run updates on centos for the bash exploit I ran yum -y update. It seems as of that time we haven't been able to process any payments. I went in and rolled back the sent os updates, nothing. rebooted, nothing. And yes, we are on IPPay. On Sun, Sep 28, 2014 at 9:04 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: When did you both upgrade ? We were on this version Friday when we took payments...also processed through ippay. I did not pay attention to see of any transactions went through todayI will tho Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:59 PM I am Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:59 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Obviously a common denominator here somewhere. Are both of you using ippay ? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Adair Winter ada...@amarillowireless.net To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:53 PM We can't process manual payments either.. On Sep 28, 2014 8:14 PM, Josh Luthman j...@imaginenetworksllc.com wrote: Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Adair Winter VP of Network Operations / Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] PSA Powercode users - careful on the upgrade
Not sure why bash would be relevant at all. I would be extremely disappointed if it was involved. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 10:14 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Yesreread your message. Should have read it closer. Looks like the problem is related to the yum patch...assuming you did it ? Our auto transactions are workingprobably won't take another manual until tomorrow but appreciate the heads up there may be an issue. I'll alert the staff.. Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:50 PM 10.03.09? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Sep 28, 2014 at 9:38 PM, CBB - Jay Fuller par...@cyberbroadband.net wrote: Fyi...I can confirm we have taken manual payments on 10.03.09. In factI have confirmed two of us in our company took payments on Friday manually on two different computers in two different locations and had no problems... Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: CBB - Jay Fuller par...@cyberbroadband.net To: WISPA General List wireless@wispa.org Subject: [WISPA]PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:29 PM I do not believe we have encountered this yet. curious have you tried to take a payment through the customer portal? Sent from my Verizon Wireless 4G LTE Smartphone - Reply message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org wirel...@wispa..org Subject: [WISPA] PSA Powercode users - careful on the upgrade Date: Sun, Sep 28, 2014 8:13 PM Just found out this evening that we can't do manual payments. I'm not sure if automatic will work in the morning. I'm currently on 10.03.09 (their released version). After you click OK for the payment amount it redirects to a blank page. No event logs for the account on this. I upgraded last Tuesday. Automatic charges from 9/24 are in our checking account marked 9/26 so I believe that is working. On 9/26 I personally did a manual card charge successfully. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
