Re: [AI] Assistance on Indigo

2013-07-13 Thread Kiran Kaja
To: accessindia@accessindia.org.in Subject: Re: [AI] Assistance on Indigo I am a frequent traveler. Now I found a change in dealing with pwd.Their behavior is also gentle. Earlier we have to ask the assistance but now when they see the pwd they themselves will come and ask. -Original Message

Re: [AI] Assistance on Indigo

2013-07-13 Thread madhu
I have tried the menu. But they have only written what you can get free in the flight. -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of payal Sent: Thursday, July 11, 2013 4:12 PM To: accessindia@accessindia.org.in Subject: Re: [AI

Re: [AI] Assistance on Indigo

2013-07-12 Thread Amar Jain
Each Airline has its duty manager on the terminals on which it operates. So if you ever need special assistance, apart from informing customer care desk, it is always advisable to inform the duty manager 15 minutes prior to your arrival on the Airport, so that there is no delay in escorting. In

Re: [AI] Assistance on Indigo

2013-07-12 Thread madhu
] On Behalf Of Manish Agrawal Sent: Friday, July 12, 2013 11:26 AM To: accessindia@accessindia.org.in Subject: Re: [AI] Assistance on Indigo Indigo assistance is ok - no better or worse than other airlines. I usually ask for assistance at the check in counter and it works for me...however, letting

Re: [AI] Assistance on Indigo

2013-07-12 Thread madhu
I want to request you if any one can give the phone no of duty managers of all big airports. -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Amar Jain Sent: Friday, July 12, 2013 2:14 PM To: accessindia Subject: Re: [AI] Assistance

Re: [AI] Assistance on Indigo

2013-07-11 Thread Ketan Kothari
Dear Kiran, My experience with Indigo is reasonably good and I have never booked assistance in advance. I have travelled all over India using their services and am not particularly unhappy. Of course, sometimes they do turn ridiculous by offering weelchair to blind people etc. but I suppose

Re: [AI] Assistance on Indigo

2013-07-11 Thread Rajesh H Mehta
Hi, I agree with Ketan. Indigo is definitely good infact I was surprise that they also offered me their safety manual in brail which even Jet never had till few years back. Regards Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on:

Re: [AI] Assistance on Indigo

2013-07-11 Thread payal
I have used Indigo as well and find them extremely helpful. The Bangalore Hyderabad sector is what I have used the most. I usually inform them in advance about my requirement for assistance and they make a note of it and offer the necessary help. Yes, they do offer a wheel chair, because in their

Re: [AI] Assistance on Indigo

2013-07-11 Thread Kiran Kaja
In flight menu in braille? That is very interesting. I got to try it. thank you. Regards, Kiran -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of payal Sent: 11 July 2013 11:42 To: accessindia@accessindia.org.in Subject: Re: [AI

Re: [AI] Assistance on Indigo

2013-07-11 Thread Shireen Irani
all you have to do is call them 5 minuts before reaching the departure airport and tell them to send some1 at the entrence to get u. they will b with u till u sit in the plain. once inside, u just have to inform the flight atttendant that your gonna need the same assistance on reaching your

Re: [AI] Assistance on Indigo

2013-07-11 Thread Amar Jain
Hi Kiran, Very recently I have travelled with Indigo from Mumbai to Delhi and my return tickets were also booked with same Airlines. If you do not inform them in advance, then you may have to wait on the counter for 5-10 minutes. My advice will be that call their customer care gguys or fill the

Re: [AI] Assistance on Indigo

2013-07-11 Thread George Abraham
Indigo is very good with VI guests. I always travel Indigo. I normally call the Duty Manager when I am 5 to 10 minutes away from the Airport and someone has on most occasions met me as I get off the car. They are good. -Original Message- From: AccessIndia

Re: [AI] Assistance on Indigo

2013-07-11 Thread Shireen Irani
Abraham Sent: 11 July 2013 13:43 To: accessindia@accessindia.org.in Subject: Re: [AI] Assistance on Indigo Indigo is very good with VI guests. I always travel Indigo. I normally call the Duty Manager when I am 5 to 10 minutes away from the Airport and someone has on most occasions met me as I

Re: [AI] Assistance on Indigo

2013-07-11 Thread George Abraham
Well, I can send you the number of the Duty Manager in Bangalore for starters. -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kiran Kaja Sent: 11 July 2013 18:49 To: accessindia@accessindia.org.in Subject: Re: [AI] Assistance on Indigo

Re: [AI] Assistance on Indigo

2013-07-11 Thread Raghavendra .G
in Bangalore for starters. -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kiran Kaja Sent: 11 July 2013 18:49 To: accessindia@accessindia.org.in Subject: Re: [AI] Assistance on Indigo This is very interesting. How do I get hold

Re: [AI] Assistance on Indigo

2013-07-11 Thread vivekananda
the number of the Duty Manager in Bangalore for starters. -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kiran Kaja Sent: 11 July 2013 18:49 To: accessindia@accessindia.org.in Subject: Re: [AI] Assistance on Indigo This is very interesting

Re: [AI] Assistance on Indigo

2013-07-11 Thread Manish Agrawal
] On Behalf Of vivekananda Sent: Friday, July 12, 2013 11:22 AM To: accessindia@accessindia.org.in Subject: Re: [AI] Assistance on Indigo In Indigo airlines helping for Blind passangers is very good my experience while travelling Delhi to Bangalore in May with my family though I did not need any