Re: Performance Report with Proximity

Hi Florian, I understand that you have tried generating the Criteria Performance report and have filtered it by CriteriaType

Re: Logging issue for Adwords

Hi, This seems to be specific to the client library and the client library owners are better equipped in assisting you on this. This said, and in order to provide you the right link where you can post your concern, could you provide the name of the client library you are using? Best regards,

Re: How to get the keyword which triggered the phone call?

Hi, You can use the Placeholder Feed Item Report and filter using the Criteria and the

Re: UNEXPECTED_INTERNAL_API_ERROR raised during ConversionTrackerService.get query

Hi Paul Glad to hear that the issue is no longer being encountered. However, in the event that the issue resurfaces, please do write back so me or the rest of our team can further investigate. Thanks and regards, Peter AdWords API Team On Friday, January 11, 2019 at 10:16:54 PM UTC+8,

Re: Blank Device value in Campaign Performance Report (related to CONNECTED_TV?)

Hi, Thank you for contacting support. Our team is currently aware of the issue you are facing and we are actively working on a solution. Allow me to update you through this thread once we have updates regarding the fix. Best regards, Peter AdWords API Team On Thursday, January 10, 2019 at

Re: AuthenticateInWebApplication Request

Hi Stiven, Apologies, but the URL to be pasted in the browser as you run AuthenticateInWebApplication is the intended behavior. There is no other way to generate your OAuth credentials aside from that. You may refer to the web application guide

Re: How to specify date-time-range in TargetingIdeaService (v201710)

Hi Chris, I cannot provide details or timelines as to whether this feature will be supported. You may follow our blog to receive any future updates

Re: update bid adjustment for AGE/GENDER (demographic)

Hi Pinkesh, The CANNOT_BID_MODIFY_CRITERION_TYPE error indicates that you cannot set bid modifier for this criterion. Upon checking, setting bid modifier for AgeRange is not

Re: Possible to retrieve invoices through API?

Hi Ed, I still haven't heard any updates from engineering if this will be implemented in AdWords API or in future versions. You may continue to follow our blog for any updates or announcements. Thanks, Peter AdWords API Team

Re: Where to find Products Active field for Product Groups? I'm pulling a Product Partition Report and would like that column as well. Its in the UI.

Hi Josh, Upon further investigation, the products active column in the UI is indeed not yet available in API reports. You may refer here for the reports that support shopping/product data. Kindly follow the blog

Re: Can offline conversion tracking be a permissable use of the Adwords API?

Hi Kyle, Conversion tracking and/or uploading of offline conversions is a feature of AdWords API. When it comes to its permissible use in your account, specifically with regards to issue being encountered on developer token, I would recommend that you contact the Compliance Team through this

Re: How I can get information about Video ad format type?

Hi Qaiser, Currently, there is no way you can get the video ad format type for video campaign via report in AdWords API (you may refer to Campaign Performance report and Video Performance report

Re: Where to find Products Active field for Product Groups? I'm pulling a Product Partition Report and would like that column as well. Its in the UI.

Hi Josh, Can you provide your clientCustomerID and the Google Ads UI screenshot which shows the Products Active column so I can further check if it's available via API? Thanks, Peter AdWords API Team On Saturday, January 5, 2019 at 5:20:08 AM UTC+8, josh.b...@uline.com wrote: > > Hi, > > I'm

Re: TargetingIdea limit keywords results

Hi Thiago, The *setNumberResults()* can only accommodate up to 700 as this is the limit of results you can retrieve per request. As for the null error, could you provide to me your complete SOAP request and

Re: AWQL yery for all Adgroups

Hi Hannes, You can refer to this guide on how to properly form your AWQL query for the service that you need. You may also consider using the SELECTOR class instead as seen in this example

Re: TargetingIdea limit keywords results

Hi, Thank you for contacting support. For correct indexes, you will need to specify 0 to 699, then 700 to 1399, and so on. Basically, one request could only return to you the 700 results from 0 - 699 or 700-1399, you would not be able to choose indexes in between and get 700 results starting

Re: SelectorError.INVALID_FIELD_NAME

Hi Divya, It appears that you are using the CampaignService instead of the CustomerSyncService which is used in the GetAccountChanges example in Python. I would

Re: About Viewable CPM Pay for

Hi, This can be achieved by only setting the BiddingStrategryType to MANUAL_CPM since doing this would make ViewableCpmEnabled's value true. This said, kindly try the code you've provided in your first post but excluding this part - $biddingScheme->setViewableCpmEnabled(true); (you may refer

Re: AuthorizationError.SERVICE_ACCESS_DENIED on python example

Hi Takako, So I can better investigate the cause of this issue, could you provide to me the complete SOAP request and response logs? If you haven't enabled SOAP logging yet, you may refer to this guide on how

Re: User list error

Hi Archit, Are you trying to create a CrmBasedUserList on a production account? If so, note that we recently released an update on our Customer Match requirements as you may see in this

Re: About Viewable CPM Pay for

Hi, You can not set the value for viewableCpmEnabled field since this field is read-only as indicated in the link. Its value should default to true after

Re: Data Only Returns Sporadically

Hi Lee, Could you confirm if you are randomly generating reports during the day? If yes, you may refer to our data freshness guide on which period is best to get the statistics via the AdWords API's reports. Normally, statistics

Re: Retry for failued accounts using python api

Hi Tirtha, Yes, it is also subject to the same timeout limitations. Let me know if you have further clarifications. Thanks, Peter AdWords API Team On Friday, December 14, 2018 at 2:24:00 AM UTC+8, Tirtha Ghosh Dastidar wrote: > > Hey Peter, > > One last question. I noticed there is a separate

Re: `500 Internal Server Error` for AdWords Reports Download

Hi Kim, To better assist you on this, could you provide the clientCustomerId of all the accounts affected and the complete report definition you used to generate the report? Kindly reply via the

Re: I want to manage campaign using oauth2 only.

Hi Deval, If you wish to use the AdWords API, you will first be required to sign up for a MCC account so that you can then generate your developerToken from that MCC account. You can carefully follow this sign up guide on how to

Re: Structured Snippet Feed Item Setting Locale

Hi Sean, As of this writing, we still have no information regarding the fix. Will update this thread once we receive confirmation that the issue has been resolved. Best regards, Peter AdWords API Team On Wednesday, December 12, 2018 at 7:04:37 PM UTC+8, Sean Hayes wrote: > > Hello! ANy update

Re: INVALID_PRODUCT_DIMENSION_TYPE When Adding CampaignCriterion To A Shopping Campaign

Hi Pete, The CriterionError.INVALID_PRODUCT_DIMENSION_TYPE error occurred because you were trying to set a ProductCanonicalCondition

Re: AD_PERFORMANCE_REPORT ExpandedTextAdHeadlinePart3 is not working

Hi Saurabh, I'm sending a follow up to confirm as well if perhaps you are using the AdWords Scripts instead of the AdWords API? If yes, you can get in touch with their team via their forum

Re: UNEXPECTED_INTERNAL_API_ERROR raised during ConversionTrackerService.get query

Hi Paul, Thank you for reaching out to support. Could you send to me your clientCustomerId and the complete SOAP request and response logs so I can further investigate? You may reply to me via the *Reply privately to author* option. Thanks and regards, Peter AdWords API Team On Wednesday,

Re: navigate to apicenter without making a campaign

Hi Angelo, My apologies as we can provide support to concerns/issues that are specific to AdWords API. I would recommend that you post your concern in the Google Ads Community forum instead as they are more equipped in assisting you on this. Best

Re: Didn't get the custom audience list size updated after uploaded test(fake) data via API

Hi Chiwan, Please see below my comments to your queries. 1. For custom audience list in your test account, It doesn't matter if you use real or mock data, however, please note that For privacy purposes, the user list size will show as zero until the list has at least 1,000 members. After

Re: Problem with API service Google\AdsApi\AdWords\v201809\ch\CustomerSyncService

Hi Dmitry, Can you provide to me your clientCustomerId as well as the complete SOAP request and response logs so I can further investigate your concern on my end? You can send it to me via *Reply privately to author*. Thanks, Kevin AdWords API Team On Wednesday, December 12, 2018 at 1:43:12

Re: ManagedCustomerService mutateLink issue

Hi Daniel, Setting link status to "CANCELLED" is used to rescind/cancel the invitation sent to a client account (see here for more information). I assume that since the link is already created

Re: UNEXPECTED_INTERNAL_API_ERROR

Hi German, Could you provide to me the complete SOAP request and response logs so we can take a closer look at the issue? You may reply to me via the *Reply privately to author* option. Thanks and regards, Peter AdWords API Team On Wednesday, December 12, 2018 at 1:51:50 AM UTC+8, German

Re: AD_PERFORMANCE_REPORT ExpandedTextAdHeadlinePart3 is not working

Hi Saurabh, Could you confirm if you are using the latest version of the AdWords API? Also, could you provide to me your clientCustomerId and the complete report definition

Re: .NET location targetting

Hi, To better assist you on this, could you provide your clientCustomerId and the complete SOAP request and response logs? Kindly reply via the *Response privately to author*. Best regards, Peter AdWords API Team On Tuesday, December 11, 2018 at 4:55:07 AM UTC+8, ben.sane...@craftjack.com

Re: get Suffix Url for ExpandedTextAd

Hi Anna, Could you clarify if you would want to edit the final URL suffix of your existing ExpandedTextAd using the java client library? If so, then to do this, you can use the mutate() method of the

Re: How I can set Platforms (device type) targeting for Campaign?

Hi Oleh, Platform criteria are already targeted by your campaigns by default as discussed here . Let me know if this helps or if you have further clarifications. Thanks and regards, Peter AdWords API Team On

Re: AdWords API Token approval failed

Hi Jacob, For developerToken approval concerns, I would recommend that you reach out to the AdWords Compliance Team directly via this link as they are more equipped to assist you regarding this matter. I hope this helps. Thanks and regards,

Re: TargetingIdeaService api results different from the keyword panning tool resutls

Hi Chen, My apologies for the delay. Could you try and enable SOAP logging on your end through this guide and retry your requests both in the Chinese and English language? Once the SOAP logs are generated, you

Re: Segment fields in Keywords Performance Report

Hi Sergey, The Keywords Performance Report is implicitly segmented as discussed in this guide and would probably the cause of why you are getting duplicate results. To elaborate, keyword Id along with the

Re: Remarketing audience list: fetch "Size: YouTube" and "Size: GMail"

Hi Maxim, On the AdWords API perspective, I can confirm that only the AdWordsUserlistService is available to fetch the fields indicated in the UI except the three columns: "Size: YouTube", "Size: GMail"

Re: API Question. Installs, In-app actions

Hi, Unfortunately, these specific fields ("Installs" and "In-app actions") are currently not available in any type of reports. You may follow our blog for updates in AdWords API. Best regards, Peter AdWords API Team On

Re: TargetingIdeaService api results different from the keyword panning tool resutls

Hi Chen, Thank you for contacting support. For your question #1, the search term would not be included in the results when your requestType = IDEAS. If you wish to have the '*apple watch*'

Re: Retry for failued accounts using python api

Hi Tirtha, There is no explicit data size limit, however, the server may return an error if the report is too large (refer here ). You may try to split the reports using shorter date ranges and then do post-processing

Re: Retry for failued accounts using python api

Hi Tirtha, For timeouts in API reports, you may try a shorter date range, use less columns or use predicates to reduce the file size of the report (refer here ). Let me know if you have further clarifications. Thanks,

Re: How to remove FinalUrls on the Keyword level?

Hi Nellle, My apologies, attached now to this response is the sample SOAP request and response. Best regards, Peter AdWords API Team On Wednesday, December 5, 2018 at 12:57:16 AM UTC+8, Peter Oliquino (AdWords API Team) wrote: > > Hi Nellle, > > My apologies as I am unable to provide an

Re: How to remove FinalUrls on the Keyword level?

Hi Nellle, My apologies as I am unable to provide an example using Python, however, I have attached the SOAP request logs generated from the code I've provided you in my previous email which you may use as reference. Let me know if this helps. Best regards, Peter AdWords API Team On Tuesday,

Re: Update CrmBasedUserList Name and Description

Hi Zied, Were you able to receive Luis' reply in private? I'm asking this as upon checking with the team, the SOAP request you've provided previously is not completely correct. If you weren't able to receive Luis' private reply, here's our findings: Based on this line "CRM_BASED", this

Re: How to remove FinalUrls on the Keyword level?

Hi Nellle, We currently do not have a direct example, however, using the Java client library, I have tried the following code snippet (setting its final URL as a new instance of a UrlList) to remove the current values of my test account's finalUrl. UrlList urlList = new UrlList();

Re: ‘DownloadCriteriaReportWithSelector‘ The data obtained is empty?

Hi, To better assist you on this, could you provide your clientCustomerId and the complete report definition you used in generating the report? Kindly reply via the *Reply privately to author*. Best

Re: Audience Performance reporting

Hi, You can do this through ConstantDataService . The getUserInterestCriterion() method of

Re: how can i pass clientcustomerid dynamically

Hi, Thank you for the assistance Zweitze. However, my apologies as I can not further assist you on this since the error is specific to the client library .NET. I would recommend that you post your concern in here

Re: Query about reports suitable for UAC

Hi, UAC statistics are only available through the report types listed here . For UAC location statistics, you can use the Campaign Location Target Report

Re: Does library automatically send an email invitation to that person?

Hi, Yes, the invited account should receive an email regarding the request to link and it should also work for test accounts, regardless of the client library used. Let me know if this helps. Thanks and regards, Peter AdWords API Team On Thursday, November 29, 2018 at 5:14:17 PM UTC+8,

Re: how can i pass clientcustomerid dynamically

Hi, You can do this by using the Config property of the AdsUser object. You may refer to the "Configuring the Ads user instance at runtime" section of this guide as to how. Best regards, Peter AdWords API Team On

Re: Ads Report in Test Account

Hi Faizan, Test accounts only provide dummy data for certain services and also does not return any performance statistics in the reports. Only production accounts are capable of returning actual data of your AdWords entities' performances. Thanks and regards, Peter AdWords API Team On

Re: Audience lists / UserLists based on YouTube Videos

Hi, Thank you so much for providing the screenshots. However, I'm afraid that Youtube Users are still not yet supported to be targeted using the AdWords API. You may only do so via the AdWords UI for now. Please follow our blog

Re: Ошибка ADS api метод BudgetOrderService v201809

Hi, Thank you for contacting support. My apologies as our team can only provide support in English. So I can better investigate the issue, could you provide to me the SOAP request and response logs of both the incorrect and correct values being returned when you retrieve your BudgetOrder

Re: Audience lists / UserLists based on YouTube Videos

Hi, Via the AdWords API, you can setup remarketing and audience targeting as discussed in this guide . You can target several types of audiences based on their interactions

Re: How to remotely (API) update CpvBid of an AdGroup (Python Google Ads Lib.)

Hi Jorge, My apologies as the Adwords API does not support javascript, the CpvBid object, and the AdWords UI Bulk Upload feature. If you wish to use the AdWords Scripts for this, you can get in touch with their team via this link

Re: Performance for Responsive Search Ad

Hi Artem, You should be able to retrieve performance data for AdType = RESPONSIVE_SEARCH_AD using the Ad Performance Report

Re: How to remotely (API) update CpvBid of an AdGroup (Python Google Ads Lib.)

Hi Jorge, There is currently no CpvBid that is supported by the AdWords API's services. CpvBid

Re: Do I need an MCC account to make API requests?

Hi, Yes, you will be required to sign up for a MCC in order to acquire a developerToken that you can then request basic access by filling up and

Re: how catch ApiException fatal error RateExceededError

Hi David, Could you provide more details about your issue of not being able to catch this exception? Could you confirm if you have already implemented a similar method as the one discussed in this link ? If yes,

Re: how catch ApiException fatal error RateExceededError

Hi David, The *rateScopre=ACCOUNT* that you are getting indicates that you're making too many requests at the same time against a single AdWords account. You can avoid this by decreasing the number of calls you make, and if you wish to catch this error or slow down your calls, you can refer to

Re: How to get the developer token

Hi, When you have signed up and have created your MCC, the API center should be visible in your MCC AdWords account. So I can further investigate, could you provide to me the account ID of the one in your screenshot? You may reply to me privately using the *Reply privately to author* option.

Re: Unable to Retrieve HeadlinePart3 and Description2 through AWQL (PHP v201809)

Hi Ryan, So I can further investigate, could you provide to me the complete SOAP request and response logs that were generated when this occurred? You may reply to me via the *Reply privately to author* option. Thanks and regards, Peter AdWords API Team On Friday, November 23, 2018 at 1:10:28

Re: How to get excluded placements at the adgroup level?

Hi Oliver, In retrieving excluded placements at the ad group level, you may use the AdGroupCriterionService which can be filtered by Criterion.Type

Re: Device Targeting ( TV Screens)

Hi, Unfortunately, setting/modifying device bid adjustments for TV screens is not yet supported in AdWords API and I can not comment as to when or if this will be supported. You may follow our blog for updates in AdWords API.

Re: Can I set campaign's target setting to specific devices via adwords api?

Hi Ken, The settings you are seeing in the AdWords UI is currently not supported via the AdWords API. You may continue to follow our blog for any announcements regarding this feature. Thanks and regards, Peter AdWords API Team

Re: 'analytics.adwords.cost' value called not the same as adwords platform

Hi Cyrus, Could you confirm if you are indeed using the AdWords API when retrieving the "analytics.adwords.cost" metric? If yes, could you provide to me your clientCustomerId, the complete report definition

Re: How to Select Multiple Product Item by ProductOfferId Class

Hello Faizan, Allow me to provide support as Sai is currently OOO. You can use the Value field of the ProductOfferId. Let me know if this is what you're looking for. You may also

Re: Access to Billed Cost vs. Served Cost

Hi, My apologies as billed cost is not yet supported in the AdWords API. Thanks and regards, Peter AdWords API Team On Wednesday, November 21, 2018 at 5:29:32 PM UTC+8, z...@wavo.me wrote: > > I also require access to 'billed cost' programmatically. > > On Friday, February 2, 2018 at 3:55:24 AM

Re: SelectorError.INVALID_FIELD_NAME @ selector; trigger:'GenderType'

Hi, The SelectorError.INVALID_FIELD_NAME error occurs because GenderType field is a field of Gender

Re: Package code for Admobe ANE in Animate CC

Hi, Our team provides support for AdWords API concerns only. You may reach out to the AdMob support team via this link instead. Thanks and regards, Peter AdWords API Team On Wednesday, November 21, 2018 at 2:11:14 PM UTC+8, Aissa

Re: AdWords Editor CSV import - How do you identify entities uniquely?

Hi Ales, We provide support for AdWords API concerns only. That said, my apologies as the AdWords Editor is already outside of our expertise. For further assistance, you can reach out to the product experts via the Ads Community Forum

Re: WSDL for Adwords API

Hi Aravind, You can refer to the API Call Structure guide on how WSDLs and the SOAP request and response XML of the AdWords API calls look like. Let me know if this is what you're looking for. Thanks and regards, Peter

Re: Reports from AdWords API return empty , while on the platform there is data

Hi Matan, In order to better assist you, could you provide the clientCustomerId and the complete report definition you used to generate the report? You may reply to me via the *Reply privately to

Re: Newbie- basic questions

Hi Ralphie, The supported ad types by the AdWords API can be found here . As for template ads such as HTML5 ads, you can refer to this guide

Re: how to segment wifi vs 3g/4g clicks and conversions?

Hi, I'm afraid that the AdWords API currently does not track or record conversions based on their performances against wifi and 3G networks. Thanks and regards, Peter AdWords API Team On Sunday, November 18, 2018 at 12:13:06 PM UTC+8, PPC Developer wrote: > > Is there a way to pull this

Re: Create Awords Account

Hi All, Please be informed that the issue in creating new AdWords account, which returned the ManagedCustomerServiceError.SAVE_CUSTOMERS_FAILURE error, is now fixed. Let me know if you encounter problems. Best regards, Peter AdWords API Team On Thursday, November 15, 2018 at 4:33:41 PM UTC+8,

Re: How can I use the ADword API to delete certain audiences?（Attach a screenshot）

Hi Jia, My apologies as I cannot comment further as to why the AdwordsUserListService.mutate() does not support the REMOVE operator. If you wish to delete the userlist object, you may do so via the AdWords UI. Best regards, Peter AdWords API Team On Monday, November 19, 2018 at 11:37:28 AM

Re: A way to create a Google Ads APP using JavaScript?

Hi Krzysztof, On the AdWords API perspective, we only have the languages listed in this link as the client libraries officially supported by our team. Let me know if you have further clarifications. Thanks, Peter AdWords API

Re: INVALID_PREDICATE_FIELD_NAME

Hi, The issue is not with the BiddingStrategyType field, but rather, the *Status* field in your WHERE clause : Where("Status").In("ENABLED", "PAUSED") The Product Partition Report

Re: How can I use the ADword API to delete certain audiences?（Attach a screenshot）

Hi Jia, My apologies if I misunderstood your concern. Are you trying to delete a userlist or a member

Re: How can I use the ADword API to delete certain audiences?（Attach a screenshot）

Hi Jia, My apologies as we currently do not have a sample code or XML for what you wish to achieve. However, in your request, it appears that you also need to include the removeAll

Re: Adwords API usage data

Hi Wesley, My apologies as the AdWords APi currently does not provide this data for both users and non users. Thanks and regards, Peter AdWords API Team On Friday, November 16, 2018 at 2:56:47 PM UTC+8, Wesley Parker wrote: > > Hello, does Google have any data on API usage vs performance, I

Re: How long will it take until the IP exclusions setting is reflected?

Hi, We currently do not have information as to the exact time it takes for it to take effect. It may only take several minutes. Also, since your question is more of a product related concern, you can get in touch with the product experts by posting in the AdWords Community Forum

Re: How can I test linking on test manager account?

Hi, My apologies as I replied to you privately. The contents of my response can be seen below : *"Thank you for sending the logs. Upon checking, the client account (606-338-5846) appears to be a production client account and not a test client account. That said, you would not be able to link

Re: Cost/Conv -- How it is calculated?

Hi Boris, This appears to be more of a product related concern. That said, you can reach out to the product experts via the Google Ads Community Forum as they are better equipped to assist you regarding this matter. Thanks

Re: CONCURRENT_MODIFICATION error

Hi Anna, Could you confirm if there are indeed no other process running and making changes to a specific entity at the same time when the DatabaseError.CONCURRENT_MODIFICATION error occurred?

Re: How can I test linking on test manager account?

Hi, You should be able to link a test client account to a test manager account using the ManagedCustomerService.mutateLink() as stated in this guide

Re: DetailedReportDownloadResponseException: 500 due to ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND

Hi, Since you mentioned that you are generating reports for ~1000 clients, you may be encountering the timeouts issue wherein the report fails if the amount of data being retrieved is too large. I would recommend that

Re: Timezone of HourOfDay field

Hi Vojtěch, The HourOfDay field in the reports is related to the timezone set on the customer account itself and DST should already be applied accordingly. I hope this helps. Thanks and regards, Peter

Re: How to set TrackingUrlTemplate using PHP?

Hi, Apologies as we currently do not have a PHP example code for what you wish to achieve. However, you may refer below for the sample SOAP request and response structure on how to update your Customer's trackingUrlTemplate

Re: How to block more than 500 IPs

Hi, I will let the team know about your concern, but there is no guarantee that this will be available soon. Kindly follow the blog for updates. Thanks, Peter AdWords API Team On Monday, November 12, 2018 at 4:49:33 PM UTC+8,

Re: Create Awords Account

Hi All, With regards to ManagedCustomerServiceError.SAVE_CUSTOMERS_FAILURE error you are encountering, we are currently investigating this with the team and I'll let you know once there are updates. @Richard, with regards to the encountered error in UI when trying to cancel or delete the

Re: Ad Customizer API - No impressions

Hi Zach, So I can better assist you, could you provide to me your clientCustomerId and the SOAP request and response logs when you created your ad customizers via the AdWords API? Additionally, could you also send to me the AdWords UI screenshot of the said ad customizers/creatives which did

Re: TrafficEstimatorService in AdWords Scripts

Hi, For AdWords Scripts related queries, you can get in touch with their support team via the AdWords Scripts forum . Best regards, Peter AdWords API Team On Monday, November 12, 2018 at 2:13:48 PM UTC+8, nosov.w...@gmail.com wrote: >

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