powercode does this swimmingly, notification, portal monitoring, customers
can set emails up to track usage, even free periods. content monitoring is
the customers responsibility, that could be an add on service thats handed
at the CPE router for a monthly fee
On Thu, Apr 5, 2018 at 8:33 AM,
Title: Re: [AFMUG] usage based billing
Cameron,
+1
I think everyone should allow a customer to track usage regardless of UBB. Our system uses PPPoE with radius accounting dumped in to a SQL database. Usage is updated every 5 minutes or so. Our web page shows current month and two previous
The key to UBB is notification. Are you notifying them at certain
thresholds? If not then you will be supporting it forever. Does you portal
show past and current usage? Can customers choose their notification
thresholds? Even better would be breaking down the traffic by
web/video/gaming/email
Lewis,
Yea, I know especially the issue with support on the platform now but
I am talking to a 3rd party support element that is eager to help us
with it.
We are using freeside for this project. I mainly want to hit the high
tier power users with a package for overage and slow down. This
this is similar to what we do as well, only the top tier actually has UBB.
lets the customers who care granularly define their monthly cost, and those
who just want consumption, costs be damned, do as they please.
We have an unlisted tier we put heavy users on who are generating high
bills, gives
Title: Re: [AFMUG] usage based billing
Dave,
As many of you know, we were a big fan of usage based billing on our wireless system. We even implemented on our fiber side for the last 5 years. It is a lot of work and does not scale well as you grow. We found ourselves spending 2-3 full days
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From: Af <af-boun...@afmug.com> On Behalf Of Lewis Bergman
Sent: Wednesday, April 4, 2018 11:55 AM
To: af@afmug.com
Subject: Re: [AFMUG] usage based billing
WellI pity you on your billing platform but I understand it.
WellI pity you on your billing platform but I understand it. I would
look into using RADIUS. At least when I was doing it, it was well
supported. I can't imagine Cambium would remove the functionality when it
already worked. You have to make a number of entries into the config to
allow the
Hmm, ok..
We are moving everything towards radius soon anyways for a complete
zero touch setup down to techs using tablets for final signature and
payment on site.
I did not think of radius pulling that data but absolutely.
We still use freeside for our billing CRM.
Thanks
Dave
On
Well, Are you taking about what to use for billing? There are a few that
require edge boxes to monitor traffic. You could use RADIUS. We used to use
that. Takes a bit to get it correct but MT supports sending periodic
updates with byte counters to track usage. Your billing platform would have
to
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