Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-10-04 Thread { Devdroid }
On 3 October 2010 00:58, Lance Nanek lna...@gmail.com wrote:
  you have some automatic tools to do that or something I never saw in
  my console ? Seems like a daunting task ...

 I ended up writing a web scraper for the publishing console using
 HtmlUnit.

Mind sharing?

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-10-01 Thread Kostya Vasilyev
Maybe they are counting updates as new installs for a limited time, just
like they were counting them as uninstalls before?

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01.10.2010 13:01 пользователь Peter Sinnott psinn...@gmail.com написал:

Something has changed but I think they fixed the reporting without
restoring all the lost data.

I'm up 5% over the last 7 days but down 16% over the 30 days before
that.



On Sep 30, 8:56 pm, Greg Donald gdon...@gmail.com wrote:

 On Thu, Sep 30, 2010 at 2:43 PM, Justin Giles jtgi...@gmail.com wrote:
  I updated one of my a...

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-10-01 Thread { Devdroid }
On 1 October 2010 15:43, Yahel kaye...@gmail.com wrote:
 Hi all,

 Sorry but I see you giving percentage and all about your date, just so
 I know, do you guys actually go everyday on the developper console and
 record in some kind of excel sheet the numbers you find there ? Or do
 you have some automatic tools to do that or something I never saw in
 my console ? Seems like a daunting task ...

http://code.google.com/p/android-market-api/

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-10-01 Thread Justin Giles
Also, when a developer has a slight case of OCD when it comes to how well
his/her app is doing, hundreds of visits to the dashboard a day to see stat
updates, new comments, new sales is not out of the question.  Over time,
current and past percentages get ingrained in your head! :)

Justin

On Fri, Oct 1, 2010 at 9:00 AM, { Devdroid } webnet.andr...@gmail.comwrote:

 On 1 October 2010 15:43, Yahel kaye...@gmail.com wrote:
  Hi all,
 
  Sorry but I see you giving percentage and all about your date, just so
  I know, do you guys actually go everyday on the developper console and
  record in some kind of excel sheet the numbers you find there ? Or do
  you have some automatic tools to do that or something I never saw in
  my console ? Seems like a daunting task ...

 http://code.google.com/p/android-market-api/

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-30 Thread Greg Donald
On Thu, Sep 30, 2010 at 2:12 PM, scott19_68 sw.cop...@gmail.com wrote:
 FYI:  Updated one of my apps that was affected by this issue - active
 install percentage holding steady now, but has not returned to
 anywhere close to 4 weeks ago.  Would like to know if past cases where
 updates were counted as uninstalls are ever going to be corrected...

Surely Google has log files they can use to fix things.


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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-30 Thread Justin Giles
I updated one of my apps on Tuesday.  I have noticed that the active install
numbers were accumulating at a higher rate than my download numbers.  So, I
think as people update the app, it is putting the active installs back to
normal.  So far I've only gone up 1%, but it's nice to see it seemingly go
back to normal.

Justin


On Thu, Sep 30, 2010 at 2:34 PM, Greg Donald gdon...@gmail.com wrote:

 On Thu, Sep 30, 2010 at 2:12 PM, scott19_68 sw.cop...@gmail.com wrote:
  FYI:  Updated one of my apps that was affected by this issue - active
  install percentage holding steady now, but has not returned to
  anywhere close to 4 weeks ago.  Would like to know if past cases where
  updates were counted as uninstalls are ever going to be corrected...

 Surely Google has log files they can use to fix things.


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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-30 Thread Greg Donald
On Thu, Sep 30, 2010 at 2:43 PM, Justin Giles jtgi...@gmail.com wrote:
 I updated one of my apps on Tuesday.  I have noticed that the active install
 numbers were accumulating at a higher rate than my download numbers.  So, I
 think as people update the app, it is putting the active installs back to
 normal.  So far I've only gone up 1%, but it's nice to see it seemingly go
 back to normal.
 Justin

Normal?  You mean like all the way back to December when it broke?
Yeah, that'd be nice.


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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-20 Thread Fabrizio Giudici

 On 9/18/10 12:59 , Brad Gies wrote:


Actually, I am very impressed with the response, and I hope you 
thanked them. It would be good to encourage the Market people to 
respond to this kind of stuff :).


For sure I personally thank people at Google working on the issue and 
bugs happen, so not a big problem in general. But I've to say I'm not 
impressed with the timing of the response, since it appears they started 
responding with much delay, when a lot of people here got upset and 
puzzled about what was happening. Since the bug has been confirmed, and 
it's a blatant bug (I mean, it might be difficult to find a fix and 
apply it, but I'd expect that some consistency check at Google should 
raise the warning early, especially then the first people start to 
complain), I hope that anything similar in future will be posted to an 
official Google blog before so many people start scratching their heads 
for months. I mean: many other kind of bugs are annoying, but not as 
annoying as this one, since it has to do with the people's feedback 
about your app. The feedback channel with users is already broken 
enough, as it has been said many times, and when you put a big effort in 
providing yourself the information, the feedback channels, you try to 
fix bugs and add features that people are asking for, and you see what's 
supposed to be the most important metric decreasing (*), well, you might 
be tempted to give up (especially if you're on a free project).


(*) Downloads are not the most important thing for me. They are somewhat 
a measure of how you good are in making people aware of you, while the 
active install ratio is the measure of how much people like your stuff. 
In this situation, with downloads steadily increasing and active ratio 
steadily decreasing, I've been thinking for a long time that I was 
relatively good in inform people of my product, but I was describing it 
a cut above its real value. Sort of good ad, bad implementation. 
Fortunately, it *could* not be that way.


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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-18 Thread Brad Gies


My guess from the wording of the answer is that market will be able to 
adjust the numbers when apps check for updates. But, it's just a guess :).


Sincerely,

Brad Gies
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On 18/09/2010 11:40 AM, Pent wrote:

We'd like to give you an update on this issue. We've previously stated
that some application updates are incorrectly being counted as pure
uninstalls rather than updates, causing the active installs metric to
drop. We have now identified the root cause, and are working on a fix
that we hope to release next week. However, due to the nature of the
interaction between the Market client and our reporting
infrastructure, it may take up to several weeks for your metrics in
the Developer Console to return to normal. Again, we apologize for any
inconvenience, and will keep you posted on our progress.

Thanks for the update. Hope they're not just going to rely on future
installs
to bring the figure up again as it sounds

Pent



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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-18 Thread Tomáš Hubálek
That's crazy. I'm really curios why they are not able to deliver reliable
metrics. First issue of such a nature occurred four or five months ago and
still not fixed.

What is so difficult on this metric? I always thought that Google employs
first class brains, best in the industry. They are able to do a lot of
magics in other products so why they are not able to sum a few numbers? What
is the architecture that makes the trouble?

Tom

Dne 18.9.2010 19:37 Peter Sinnott psinn...@gmail.com napsal/a:

Received this update this morning :

Hello,

We'd like to give you an update on this issue. We've previously stated
that some application updates are incorrectly being counted as pure
uninstalls rather than updates, causing the active installs metric to
drop. We have now identified the root cause, and are working on a fix
that we hope to release next week. However, due to the nature of the
interaction between the Market client and our reporting
infrastructure, it may take up to several weeks for your metrics in
the Developer Console to return to normal. Again, we apologize for any
inconvenience, and will keep you posted on our progress.

Thank you for your continued patience.




On Sep 15, 10:43 am, Pent tas...@dinglisch.net wrote:

   Thanks for writing in. We are currently investigating this issue. So
far,
   this appears ...

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-18 Thread Brad Gies


Actually, I am very impressed with the response, and I hope you thanked 
them. It would be good to encourage the Market people to respond to this 
kind of stuff :).


It's also a bit of relieve to me. I released a Beta app about 3 weeks 
ago, and several updates since then fixing problems, and the quoted 
install percentage was a bit disconcerting to me :). BUT... from what it 
sounds like my numbers are not going to be nearly as bad as they look 
right now. I'm guessing that the short turnaround for updates in the 
Beta app was really contributing to the bug in the numbers :).


Sincerely,

Brad Gies
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On 18/09/2010 10:37 AM, Peter Sinnott wrote:

Received this update this morning :

Hello,

We'd like to give you an update on this issue. We've previously stated
that some application updates are incorrectly being counted as pure
uninstalls rather than updates, causing the active installs metric to
drop. We have now identified the root cause, and are working on a fix
that we hope to release next week. However, due to the nature of the
interaction between the Market client and our reporting
infrastructure, it may take up to several weeks for your metrics in
the Developer Console to return to normal. Again, we apologize for any
inconvenience, and will keep you posted on our progress.

Thank you for your continued patience.



On Sep 15, 10:43 am, Penttas...@dinglisch.net  wrote:

Thanks for writing in. We are currently investigating this issue. So far,

this appears to be purely a reporting issue: some update events are being
inaccurately recorded as uninstalls, rather than updates, creating a lower
active installs percentage. However, our investigation tells us that
applications are not actually being uninstalled. We hope to have a
resolution soon.

This fits, actually.

I had been holding steady at around 50%. Released my first update for
a month
yesterday evening and now I'm down to 45%.

Pent


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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-15 Thread Tomáš Hubálek
On Wed, Sep 15, 2010 at 4:44 AM, TreKing treking...@gmail.com wrote:


 Posted this in the other thread. We received a comment from the Market
 people:

 Thanks for writing in. We are currently investigating this issue. So far,
 this appears to be purely a reporting issue: some update events are being
 inaccurately recorded as uninstalls, rather than updates, creating a lower
 active installs percentage. However, our investigation tells us that
 applications are not actually being uninstalled. We hope to have a
 resolution soon.



This is crazy.

Tom

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-15 Thread Tomáš Hubálek
The same. I'm absolutely not able to track whether newly implemented changes
caused more active installs or less active installs.

I really don't understand why omnipotent Google is not able to fix so
trivial stuff like reporting. I would like to get explanation what is
preventing them from make solid stats. I would like to get explanation why
it take ONE MOTH to get info that they are aware of the issue and they are
working on it.

Is Android Market just side project maintained by Google volunteers in
their leisure time? Are developers like us important for Google?

I have really bad feeling from Android Market overall. AM is probably my
biggest disillusion in Android world :-(

Tom

On Wed, Sep 15, 2010 at 10:50 AM, Albert albert8...@googlemail.com wrote:


 
  This is crazy.
 
  Tom
 

 Indeed it is. One of my apps is dropping the percentage active
 installs by 0.50 %, and the other is increasing by 0.50%. I was
 happily thinking the new updates have attracted users to use the app
 more, but after these issues one can't be sure...

 Alberto

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-15 Thread TreKing
On Wed, Sep 15, 2010 at 6:35 AM, Droid rod...@gmail.com wrote:

 If you put an update out it tempts a few (me usually) to uninstall the App
 - I usually figure that its not worth my time updating it


Interesting. I'm usually curious to see what has been added (if anything) so
I always update - even apps I don't really use anymore.

and I do not want it to auto update incase it installs a nasty


Installs a nasty? Is that what the kids are calling it these days?


 so I delete it and figure I can always get it when I want it again.


Unless it's unpublished or otherwise yanked from the Market.

-
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transit tracking app for Android-powered devices

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-14 Thread TreKing
On Tue, Sep 14, 2010 at 5:39 PM, Doug beafd...@gmail.com wrote:

 Original poster here.  Still doing worse.  High of 70%, was at 54% on Aug
 14 when I first posted, now at 36%.  Uninstalls are still happening at a
 higher rate than installs.  Gauging from feedback, overall satisfaction is
 still high.


Posted this in the other thread. We received a comment from the Market
people:

Thanks for writing in. We are currently investigating this issue. So far,
 this appears to be purely a reporting issue: some update events are being
 inaccurately recorded as uninstalls, rather than updates, creating a lower
 active installs percentage. However, our investigation tells us that
 applications are not actually being uninstalled. We hope to have a
 resolution soon.


-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-13 Thread TreKing
Everyone with this issue should try this link:
http://www.google.com/support/androidmarket/bin/request.py?contact_type=publisher

Meanwhile my paid app % is approaching that of my free version, which is
simply ridiculous, and I've dropped 3 spots in my category.

How are you guys doing? Better, same, worse?

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-13 Thread Fabrizio Giudici

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 9/13/10 20:11 , Zsolt Vasvari wrote:
 My app, one day last week dropped 3%, which is almost impossible.

 I have a 4.87 with 70 ratings...

For me, it seems now stable at 31/32%. Active installs are now
increasing again. A few positive reviews and even a new 5-stars.

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fabrizio.giud...@tidalwave.it
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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-11 Thread Fabrizio Giudici

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 9/10/10 23:57 , tdieckman wrote:
 Second, I have a paid license key for my app on the market. I've
 been keeping records daily to watch trends (why can't the console
 do this for us)? Anyway, my total sales figure right now is 584
 paid downloads, while my active downloads of that paid app is only
 452 as of two days ago. If I add the number of cancelled purchases
 (71) to my paid purchases (584), I end up with 655 which is more
 than the 639 that the console shows. I know that the console
 doesn't update as frequently, I've gotten about 10 downloads per
 day over the last few days, so that would mean the console is off
 by more than a day.

Well, thanks - your check against paid downloads is one of the most
interesting pieces of information in this thread and sounds a solid
proof that, at least in some cases, the number are buggy.

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Tidalwave s.a.s. - We make Java work. Everywhere.
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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-10 Thread Jonas Petersson

On 09/10/2010 08:10 AM, metal mikey wrote:

My hypothesis is that since instructions came out as to how to setup
the emulator with Android Marketplace, spammers/weirdos have used tons
of gmail accounts
to download Apps then uninstall them with the intent of throwing stats
off.


I have not clue whether you are right about that, but one thing is for 
sure: I've seen several users in that last few weeks who somehow have 
managed to download the most recent version of one of my apps and 
somehow installed it in a device running 1.1 (presumably a G1). As I've 
set minimum SDK to 1.5 there must have bit of force involved.


I have used some calls that don't exist in 1.1 so therefore the app 
crashes with a VerifyError and thanks to Mads @ nullwire I get that 
stack trace. It had me confused for a while, but I guess you have to 
expect everything, really... The IP address of the last one seems to end 
up in Madrid (where my app is pretty useless anyway).


Just my few eurocents / Jonas

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-10 Thread Jonas Petersson

On 09/10/2010 09:51 PM, Peter Sinnott wrote:

[...]
In short, market place goes nuts and forgets the app is installed.
User has app but never gets updates and possibly is removed from
active installs.


Well, I've seen several more confusing things related to Market installs 
and upgrades in the last two months or so. On my own phones I've had 
several duplicated download going on, but most of the time it sorts 
itself once the download succeeds. On a few occasions upgrades (even of 
my own apps and Google Goggles/Maps) have kept failing for up to 24 
hours until finally succeeding - in some cases I've imagined that a 
reboot has helped, but that may have been coincidence.


Still, it *HAS* sorted itself after semi-reasonable time in my personaly 
experince, but a few days ago I had to help one of my users who had got 
stuck in upgrading for several days. After trying all the tricks I did 
myself, we finally resorted to wiping is account settings and 
re-registering with market (same account). This helped. (The next step 
would have been a full factory reset.)


This is somewhat alarming. The Market *SERVER* can't be bogged down with 
users already, can it? I'd suspect a buggy old Market app, but this 
particular user was running stock 2.2 on a HTC Desire, and I had my 
problems on stock NexusOne (2.2) and stock Milestone (2.1update1). 
That's rather up to date IMHO.


Best / Jonas

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-10 Thread Tomáš Hubálek
WE DEFINITELY NEED GOOGLE'S EXPLANATION

Something is going wrong and nobody explained it. I believe we should move
to http://www.google.com/support/forum/p/Android+Market?hl=en and ask
Google's employees for explanation.

Tom

On Fri, Sep 10, 2010 at 9:51 PM, Peter Sinnott psinn...@gmail.com wrote:

 My active install percent has been dropping since the 25th of August.
 Bit of a bummer since it had been rising more or less consistently as
 new versions were released and I was hoping this was reflecting the
 increasing quality of my app. I had a strange and unsettling
 experience today that may be relevant.


 I was checking for updates in the market and there was one for
 AppBrain. I started downloading the update and left the market. I was
 notified the download (or maybe the install) failed so I re-entered
 the market. The market thought the download was still in progress so I
 cancelled it. After cancellation the market no longer thought AppBrain
 was installed but it was still on the phone as far as I could tell. I
 rebooted but that changed nothing. I installed it again via the
 market. During the install the market seemed to know AppBrain was
 installed (as if it was installed outside the market e.g via adb).

 In short, market place goes nuts and forgets the app is installed.
 User has app but never gets updates and possibly is removed from
 active installs.
 I was on the bus home from work so this (as with all user reports)
 recollection may not be 100% accurate but it is a possible
 explanation.


 Thanks,
 Peter

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-10 Thread TreKing
2010/9/10 Tomáš Hubálek tom.huba...@gmail.com

 I believe we should move to
 http://www.google.com/support/forum/p/Android+Market?hl=en and ask
 Google's employees for explanation.


That's being tried:
http://www.google.com/support/forum/p/Android+Market/thread?tid=2ad7b50d916b941bhl=en

So far no response from Google. Who's shocked? Raise your hands.

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transit tracking app for Android-powered devices

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-10 Thread Kostya Vasilyev
This is sad, but kind of brings up another question, which I don't think
anyone on this list can answer:

Is Google really serious about creating a viable ecosystem for developers
around Android Market? Or are things considered more or less fine the way
they are?

Or, to rephrase this slightly differently: what were the expectations of
Google's Board of Directors when decided to acquire Android, Inc.?

AFAIK, Google makes money primarily from advertising. Getting Android to TVs
is very important to support that, also  integration with Google mail and
other online services (pulls people to G's sites). Is Market a priority in
the same way as selling advertising is? Who knows...

--
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11.09.2010 1:11 пользователь TreKing treking...@gmail.com написал:

2010/9/10 Tomáš Hubálek tom.huba...@gmail.com



 I believe we should move to
http://www.google.com/support/forum/p/Android+Market?hl=en and ask ...

That's being tried:


http://www.google.com/support/forum/p/Android+Market/thread?tid=2ad7b50d916b941bhl=en
So far no response from Google. Who's shocked? Raise your hands.



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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-10 Thread Greg Donald
2010/9/10 Tomáš Hubálek tom.huba...@gmail.com:
 WE DEFINITELY NEED GOOGLE'S EXPLANATION
 Something is going wrong and nobody explained it. I believe we should move
 to http://www.google.com/support/forum/p/Android+Market?hl=en and ask
 Google's employees for explanation.
 Tom

Google doesn't do support, get used to it like the rest of us have.

The best you can hope for is an Android developer explaining how
Market developers don't read this list...  and heaven forbid anyone
forward a message to one of them.


-- 
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destiney.com | gregdonald.com

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-10 Thread TreKing
On Fri, Sep 10, 2010 at 4:24 PM, Kostya Vasilyev kmans...@gmail.com wrote:

 Is Google really serious about creating a viable ecosystem for developers
 around Android Market?

If actions speak louder than words, I think that's a resounding NO.

  Is Market a priority in the same way as selling advertising is? Who
 knows...


I do. It's not.


Everyone can also try emailing the support address:
android-market-supp...@google.com.
I got an email from there once, for participating in the support forum. I
replied and actually got a response - a completely BS, half-assed response,
but a response nonetheless - and by Google standards that's something!

I've already emailed them about this and no response. Perhaps if everyone
else tries ... *repeatedly* ... they'll take a hint. One can dream.

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-05 Thread TreKing
On Sun, Sep 5, 2010 at 1:24 AM, Maps.Huge.Info (Maps API Guru) 
cor...@gmail.com wrote:

 Isn't that odd?


Indeed. Did you see what happens to the counts if you uninstall them?

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-05 Thread Tomáš Hubálek
If you need assistance with controlled installs/uninstalls I can help you
with two phones, just send me instructions to my email.

Tom

On Sun, Sep 5, 2010 at 9:18 AM, Maps.Huge.Info (Maps API Guru) 
cor...@gmail.com wrote:

 I will try that right now. Good thinking. Report back tomorrow.

 -John


 On Sep 5, 2:05 am, TreKing treking...@gmail.com wrote:
  On Sun, Sep 5, 2010 at 1:24 AM, Maps.Huge.Info (Maps API Guru) 
 
  cor...@gmail.com wrote:
   Isn't that odd?
 
  Indeed. Did you see what happens to the counts if you uninstall them?
 
 
 ---
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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-04 Thread TreKing
On Fri, Sep 3, 2010 at 3:40 PM, Fabrizio Giudici 
fabrizio.giud...@tidalwave.it wrote:

 BTW, I find it very disturbing that nobody from Google has confirmed that
 there are no ongoing known bugs with the Market, as I and others have asked
 about in this thread.


Really? That's really par for the course around here, unfortunately.

There is also a thread on the support forum that I just posted to and also
silence over there, as usual.
http://www.google.com/support/forum/p/Android+Market/thread?tid=2ad7b50d916b941bhl=enfid=2ad7b50d916b941b00048f699d206432

You guys may want to follow that discussion as well.

I just did a comparison between all Charged sales in Google Checkout and
my install count for my paid app.
(Installed / Total Charged) = 56.8% - so supposedly barely half of people
that paid for and kept the app have it installed, which I find hard to
believe.

Meanwhile (Total Charged / Total Downloaded) = 92%, which seem a little more
realistic for a paid app, though it's probably not really that high.

Maybe the Market is tracking people uninstalling (-1 active install), but
not adding it back if they re-install ... ?

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-03 Thread Brad Gies


This is just a question that I have been wondering about related to this.

When I published one of my apps many months ago, I selected All 
Locations. However, I only have data in my app for Canada, and the US., 
and it is English only. The app would be handy for any English speaker 
that is planning on visiting Canada/US but for the most part, it's 
really only handy if you live here. I expected about 50% of users that 
download my app would uninstall it because they don't live in North 
America, and wouldn't get much use out of it.


But, now my installed percentage is only 38%... it was 48% only a few 
weeks ago.. then it also started dropping.


The question is: Has anyone experimented to find out whether your 
installed percentage climbs if you only publish to those locations that 
would get the most use out of your app? And a followup question :). In 
your opinion, is it worth changing the Locations now? FYI.. I just did 
it, so I might be able to answer this in a month or so :).




Sincerely,

Brad Gies
---
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On 31/08/2010 3:45 AM, { Devdroid } wrote:

As a side note, how are you guys tracking the daily history of stats?
I suppose there's no automated way, right? So we have to set up a
spreadsheet and daily copy the data, right?

There's Market API:
http://code.google.com/p/android-market-api/
you may want to try to use to automate data stats as it seems to export most of
data you may want. Not that we tried it yet



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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-09-03 Thread Fabrizio Giudici

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 9/3/10 21:03 , Brad Gies wrote:

 This is just a question that I have been wondering about related
 to this.

 When I published one of my apps many months ago, I selected All
 Locations. However, I only have data in my app for Canada, and
 the US., and it is English only. The app would be handy for any
 English speaker that is planning on visiting Canada/US but for the
 most part, it's really only handy if you live here. I expected
 about 50% of users that download my app would uninstall it because
 they don't live in North America, and wouldn't get much use out of
 it.

 But, now my installed percentage is only 38%... it was 48% only a
 few weeks ago.. then it also started dropping.

 The question is: Has anyone experimented to find out whether your
 installed percentage climbs if you only publish to those locations
 that would get the most use out of your app? And a followup
 question :). In your opinion, is it worth changing the Locations
 now? FYI.. I just did it, so I might be able to answer this in a
 month or so :).
I could have a similar problem (I have bird lists that are localized
for large areas, let's say continents). As far as I can tell, the bulk
of the initial downloads were from UK (and initially I supported a
bird list for Europe). People from USA started asking for supporting
North America, and at a certain point I released this new feature. In
spite of a clear tip placed on the home activity, I've gotten a few
feedback from US people not understanding that they have what they
need... But this doesn't explain why there are no more active users
from the UK/Europe in general. FYI, my number is still going down (32%
from 45%) and the absolute figure is about 20 units down from a couple
of weeks ago.

BTW, I find it very disturbing that nobody from Google has confirmed
that there are no ongoing known bugs with the Market, as I and others
have asked about in this thread.

- -- 
Fabrizio Giudici - Java Architect, Project Manager
Tidalwave s.a.s. - We make Java work. Everywhere.
java.net/blog/fabriziogiudici - www.tidalwave.it/people
fabrizio.giud...@tidalwave.it
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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-31 Thread Fabrizio Giudici

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 8/31/10 00:00 , Doug wrote:
 Here's a scary thought.

 What if, during development, every time you installed and
 uninstalled your app on your phone, Android phones home with an
 uninstall. Maybe that's a new feature of Froyo.

 Please, someone prove this wrong on this.  :-)

I've thought about that (with the exception that the new feature
could be just due to an update on the Market - my own development
phone is still running 2.1). This doesn't explain the facts, in my
case. My active install ratio is still dropping :-( I got to 33%, down
to 45/46% of two weeks ago, and I only disinstalled from my phone 3/4
times. I'd really like to have the feedback from Google engineering
that there are no possible bugs in the market. Sure there are chances
new users are not understanding something (my app provides features
per geographic area, recently I've advertised the extension to North
America, and users might not been able to spot it - in spite of a tip
message on the home screen). But even one comment market that would
suggest me this is in form of please add support... and means that
the user didn't uninstall the application.

- -- 
Fabrizio Giudici - Java Architect, Project Manager
Tidalwave s.a.s. - We make Java work. Everywhere.
java.net/blog/fabriziogiudici - www.tidalwave.it/people
fabrizio.giud...@tidalwave.it
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9K8AoI8ylhKu6zXio1K8JtMev9M+GA3h
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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-31 Thread Tomáš Hubálek
Hello,

I believe that this is some systemic issue with Android Market. Look at
average deltas of my two apps. Both dropped significantly around August 28,
2010 and now they are getting slowly to original values.

One my app:

Date Average daily delta
3.8.2010 20:00:00 1 018
5.8.2010 8:00:00 1 081
8.8.2010 20:00:00 1 056
15.8.2010 20:00:00 888
19.8.2010 8:00:00 788
25.8.2010 8:00:00 445
28.8.2010 8:00:00 158
28.8.2010 20:00:00 31
29.8.2010 20:00:00 318
30.8.2010 12:00:00 835

Second my app:

3.8.2010 20:00:00 71
5.8.2010 8:00:00 74
8.8.2010 20:00:00 86
15.8.2010 20:00:00 40
19.8.2010 8:00:00 13
25.8.2010 8:00:00 13
28.8.2010 8:00:00 7
28.8.2010 20:00:00 18
29.8.2010 20:00:00 48
30.8.2010 12:00:00 77

I WANT EXPLANATION FROM GOOGLE as I don't trust number from Google. How I
can be sure that sales are measured correctly?

Tom

On Tue, Aug 31, 2010 at 9:46 AM, Fabrizio Giudici 
fabrizio.giud...@tidalwave.it wrote:


 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 On 8/31/10 00:00 , Doug wrote:
  Here's a scary thought.
 
  What if, during development, every time you installed and
  uninstalled your app on your phone, Android phones home with an
  uninstall. Maybe that's a new feature of Froyo.
 
  Please, someone prove this wrong on this.  :-)
 
 I've thought about that (with the exception that the new feature
 could be just due to an update on the Market - my own development
 phone is still running 2.1). This doesn't explain the facts, in my
 case. My active install ratio is still dropping :-( I got to 33%, down
 to 45/46% of two weeks ago, and I only disinstalled from my phone 3/4
 times. I'd really like to have the feedback from Google engineering
 that there are no possible bugs in the market. Sure there are chances
 new users are not understanding something (my app provides features
 per geographic area, recently I've advertised the extension to North
 America, and users might not been able to spot it - in spite of a tip
 message on the home screen). But even one comment market that would
 suggest me this is in form of please add support... and means that
 the user didn't uninstall the application.

 - --
 Fabrizio Giudici - Java Architect, Project Manager
 Tidalwave s.a.s. - We make Java work. Everywhere.
 java.net/blog/fabriziogiudici - www.tidalwave.it/people
 fabrizio.giud...@tidalwave.it
 -BEGIN PGP SIGNATURE-
 Version: GnuPG/MacGPG2 v2.0.14 (Darwin)
 Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/

 iEYEARECAAYFAkx8s0EACgkQeDweFqgUGxe99wCfSIumtqh7py5ENGXu20Ea8XZv
 9K8AoI8ylhKu6zXio1K8JtMev9M+GA3h
 =fYdn
 -END PGP SIGNATURE-

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-31 Thread Simon Platten
As google take a percentage of every sale surely its in there interest to
get this right?

Kind regards, Sy

On 31 Aug 2010 09:01, Tomáš Hubálek tom.huba...@gmail.com wrote:

Hello,

I believe that this is some systemic issue with Android Market. Look at
average deltas of my two apps. Both dropped significantly around August 28,
2010 and now they are getting slowly to original values.

One my app:

Date Average daily delta
3.8.2010 20:00:00 1 018
5.8.2010 8:00:00 1 081
8.8.2010 20:00:00 1 056
15.8.2010 20:00:00 888
19.8.2010 8:00:00 788
25.8.2010 8:00:00 445
28.8.2010 8:00:00 158
28.8.2010 20:00:00 31
29.8.2010 20:00:00 318
30.8.2010 12:00:00 835

Second my app:

3.8.2010 20:00:00 71
5.8.2010 8:00:00 74
8.8.2010 20:00:00 86
15.8.2010 20:00:00 40
19.8.2010 8:00:00 13
25.8.2010 8:00:00 13
28.8.2010 8:00:00 7
28.8.2010 20:00:00 18
29.8.2010 20:00:00 48
30.8.2010 12:00:00 77

I WANT EXPLANATION FROM GOOGLE as I don't trust number from Google. How I
can be sure that sales are measured correctly?

Tom



On Tue, Aug 31, 2010 at 9:46 AM, Fabrizio Giudici 
fabrizio.giud...@tidalwave.it wrote:


 ---...
-- 
---
Tom Hubalek (tom.huba...@gmail.com),
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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-31 Thread Fabrizio Giudici

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 8/31/10 10:04 , Simon Platten wrote:
 As google take a percentage of every sale surely its in there
 interest to get this right?
In the past there have been bugs related to some apps not being
visible on the Market (see Tim Bray's blog). I suppose that also in
that case Google interest was to have the apps visible :-) Bugs
happen, of course.

As a side note, how are you guys tracking the daily history of stats?
I suppose there's no automated way, right? So we have to set up a
spreadsheet and daily copy the data, right?

- -- 
Fabrizio Giudici - Java Architect, Project Manager
Tidalwave s.a.s. - We make Java work. Everywhere.
java.net/blog/fabriziogiudici - www.tidalwave.it/people
fabrizio.giud...@tidalwave.it
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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-31 Thread Tomáš Hubálek
On Tue, Aug 31, 2010 at 10:16 AM, Fabrizio Giudici 
fabrizio.giud...@tidalwave.it wrote:

 As a side note, how are you guys tracking the daily history of stats?
 I suppose there's no automated way, right? So we have to set up a
 spreadsheet and daily copy the data, right?


It is manual work. From time to time  I look at developer console and copy
three infos: date, downloads, installs. Then I calculate difference between
dates as number of days and difference between downloads and calculate
average daily deltas.

I'm using this to evaluation of impact of new features and bugs reported.
I'm really unhappy when I can't trust these numbers.

Tom

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-31 Thread { Devdroid }
 As a side note, how are you guys tracking the daily history of stats?
 I suppose there's no automated way, right? So we have to set up a
 spreadsheet and daily copy the data, right?

There's Market API:
http://code.google.com/p/android-market-api/
you may want to try to use to automate data stats as it seems to export most of
data you may want. Not that we tried it yet

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-30 Thread TreKing
2010/8/30 Tomáš Hubálek tom.huba...@gmail.com

 I don't think that number of installs has influence on ranking. There are
 apps with worse rating and less downloads than mine ahead of me.


I would really expect total installs to be the biggest factor. There's a big
difference between the number of *installs* and the number of *downloads*.
Those apps in front of you may have fewer downloads but an overall higher
install % which puts them in front of you.

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-26 Thread TreKing
On Thu, Aug 26, 2010 at 9:47 AM, Fabrizio Giudici 
fabrizio.giud...@tidalwave.it wrote:

 a commenter pointed out that when people upgrade an app the download
 counter might increase, while the active install doesn't


That would make sense and explain why pushing out an update makes it drop
faster. Guess we'll just have to wait for a blog post.

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-25 Thread TreKing
On Wed, Aug 25, 2010 at 8:00 AM, Maps.Huge.Info (Maps API Guru) 
cor...@gmail.com wrote:

 I've seen this drop as well. It's been uncharacteristically large from a
 historical standpoint.


Same here. I've been steadily dropping and after an update over the weekend
it's picked up. I'm now down about 22% from my peak. Meanwhile I'm on track
to have the best month yet. Could be the active installs lagging behind the
download count numbers, which would drop the install / download ratio in
this fashion if you had a good rate of sales.

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TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-17 Thread Mark Carter
On 17 August 2010 03:15, Doug beafd...@gmail.com wrote:

 I think user retention rate is a great ingredient to add to the
 special sauce of a ranking algorithm because it's an indicator of
 satisfied customers.  That's something you can't derive from download
 activity.


I think of a satisfied user as one who believes the app does what it is
intended to do and does it better than any other app. Retention rate is not
a good measure for this, IMHO.

User retention rate is a measure of how useful the app is to the general
public. Rating is a measure of the quality of the app. A user may be
satisfied with an app but if its not as useful as their other apps then it
will be uninstalled as soon as space runs out.

I get the impression that the vast majority of downloads are from curious
users. For a niche app which is high up the rankings, many users only want
to download it to see why it's so higly ranked, They have no intention of
using the app, so it will be uninstalled pretty quickly.

For my main app, users 10 times more likely to rate pro version than free
version, and 20 times more likely to leave a comment. Free app rated 4.5
(50% active installs), paid app rated 4.9 (70% active installs, 10%
refunds).

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-17 Thread TreKing
On Tue, Aug 17, 2010 at 1:22 PM, Doug beafd...@gmail.com wrote:

 Perhaps it has a lot to do with the way it's crippled.  Many Android users
 have this strange notion that everything should be really free!


This in particular is very annoying. I have a few comment on my free version
along the lines of X should really be free, Need feature Y but not enough
to pay, or very limited ... when the description reads Limited / Basic
Version.

People spend ~$200 for a phone, ~$50 / month for the plan and then bitch
about spending less than $5 for an app. Amazing.

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-16 Thread Mark Carter
On 16 August 2010 19:41, Doug beafd...@gmail.com wrote:

 If Google just came clean on the algorithm that is used to calculate
 rankings, then we'd know for sure if there's anything to worry about.


It's extremely unlikely they would do that.

All we can do is try to encourage them to use a fair/accurate ranking
algorithm.

For example, there's a world of difference between a high quality niche app
(high rating, low active install rate) and a lower quality general-purpose
app (lower rating, high active install rate).

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-16 Thread Mark Carter
Thanks - that's very useful (at least, for my more popular apps!)

The results are definitely skewed though. For example, I'm not seeing nearly
as many users from China compared to what my analytics tells me.

On 16 August 2010 09:29, mathijs math...@gmail.com wrote:



 On Aug 15, 9:40 am, Mark Carter mjc1...@googlemail.com wrote:
  Would also like to see a better breakdown of users/devices for the
  downloads.

 AppBrain recently launched a developer dashboard. If enough AppBrain
 users have your app installed, you can see stats on user's devices,
 SDK levels, and even age and gender. It also provides options for free
 and paid app promotion.

 More information is here: http://www.appbrain.com/info/developer-dashboard

 Best regards, Mathijs / AppBrain team

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Re: [android-developers] Re: Is anyone's active install % dropping like a rock lately?

2010-08-15 Thread { Devdroid }
On 15 August 2010 09:40, Mark Carter mjc1...@googlemail.com wrote:

 Back to the original question... yes, I've also noticed a bit of a dip
 in the active install % for my paid apps, though can't be sure exactly
 when this happened. I also find it hard to believe that so many people
 buy the app, don't cancel/refund, and then uninstall.

I did some checks on our stats and I tend to admit there's something
wrong with that counter. I see downloads increasing on regular
rate but installs go up smaller, at the same time i see no negative
comments nor anything that would indicate app failures that could
lead to mass uninstall.

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