Re: Auto guest user

2006-10-27 Thread Вербовик Максим
David, I must create auto login script in home page of my site with random login name and for the people in User form additional page for entering true login and password. I think it will be helpful. --- С уважением, With best wishes, Вербовик Максим

Dinh Tong is out of the office.

2006-10-27 Thread Dinh Tong
I will be out of the office starting 10/27/2006 and will not return until 10/31/2006. Please call ECM Swat at 703-762-4340 if you need immediate assistant. For Greenfield, please contact Jennifer Schultz at 703-388-7225. For Remedy, please contact Michael Levine at 703-762-4899.

Re: scrolling message in remedy

2006-10-27 Thread abdul . ghani
Title: RE: ARERR 405 exporting Display Only form to .def file ** Hi Jason You can do this in View field. Put your text as a html formatted code in this view field, view fields will translate html tags like web browser. Regards Abdul Ghani Pune,India From: Action Request System

JOB: Permanent Systems Analyst Position (Northern VA)

2006-10-27 Thread John Ennis
** A fast growing network services company located in Herndon Virginia is seeking a Systems Analyst. This is a full-time permanent position responsible for implementing, tailoring, and administering the Remedy AR System and other enterprise-wide applications. No clearance required.

Problem with attachment fields on form opening as a dialog!

2006-10-27 Thread Nisha RAMTRI
**  Hello, I have a requirement here to add an attachment pool to HPD:Solutions form to enable a person to add any file as part of solution/knowledgebase. I have added the attachment pool and given the necessary permissions to the pool and also to the attachment fields defined therein. I

Error 93

2006-10-27 Thread Benter, David W CTR NSWC PC
** List, I am having problems with valid usersattempting to login to our Remedy server on VLAN 8 from laptops on VLAN 25 withinthe firewall. We've given each LAN proper access statements for each other on the router and we are getting (ARERROR 93 "Server Busy . . . try again later."),when

QUESTION: MENU - NOT LIKE

2006-10-27 Thread Tyrone Dee
Title: RE: ARERR 405 exporting Display Only form to .def file ** I have a Menu that shows all Users from the USER Form - no problem. I would like to restrict all users who are Administrators from the pull down menu. I tried: NOT 'Group List' LIKE "%" + "1" + "%" However, this is not

Re: scrolling message in remedy

2006-10-27 Thread Niu, Jason
Title: RE: scrolling message in remedy ** ** James, This request is for rolling text in remedy user tool for now. Just so I can better understand, what message threading are you referring to? Thanks for the reply, JasonNiu Email: [EMAIL PROTECTED] -Original

Re: How to force Notifications include Diary Field with Newest First

2006-10-27 Thread Geoff Endresen
Rick, That's what our perl script does. I thought there might be a better way. Thanks, -Geoff -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick cook Sent: Thursday, October 26, 2006 12:39 PM To: arslist@ARSLIST.ORG

Re: scrolling message in remedy

2006-10-27 Thread Niu, Jason
Title: RE: ARERR 405 exporting Display Only form to .def file ** ** Abdul, What you said is working. Thanks a lot! To benefit others who might be interested in this - Use html Marquee tag as the text in view field. Following is a example. p align=center font size=+3 color=red

Re: scrolling message in remedy

2006-10-27 Thread Dunn, Eric
Title: RE: ARERR 405 exporting Display Only form to .def file ** What I have done in the past is to create the scrolling message on a HTML page and use a view field on the page to display it... Eric W Dunn Programmer Analyst III - Remedy/Collaboration (281)465-1265 From: Action Request

Re: QUESTION: MENU - NOT LIKE

2006-10-27 Thread Frank Caruso
** I think it is something like:(Not $GROUP$ Like %1;% and Not $GROUP$ Like 1;% and Not $GROUP$ Like %; 1%)You need to catch it as the first Group, anywhere in the middle and the last group On 10/27/06, Tyrone Dee [EMAIL PROTECTED] wrote: ** I have a Menu that shows all Users from the USER

Time Change - Processes Running Twice - Part Deux

2006-10-27 Thread Heider, Stephen
It's that time of year again where clocks get turned back an hour. The thread from Nov 2-7, 2005 entitled Time Change - Processes Running Twice includes info that may be useful to prepare for the time change this Sunday. OT: Except for extended evening daylight during the summer I wish this

Re: Time Change - Processes Running Twice

2006-10-27 Thread Dudley, Joelie
Wanted to resurrect this since it is time to set the clocks back this weekend to see if any one knows if this issue was ever resolved/fixed with remedy? I am having my server rebooted this weekend just in case so it recalculates the escalations. Thanks, Joelie Dudley -Original

Re: SupportWeb patch download - ARERR [9084]

2006-10-27 Thread Derek Berube
Tony, I'm encountering the ARERR 9084 error message as well when I am doing exactly what you describe - switching between Firefox (my primary browser) and IE. I only tired IE because when I was attempting to search the knowledge base for an undocumented error message (ARERR 9381) and my

Re: How to force Notifications include Diary Field with Newest First

2006-10-27 Thread Jarl Grøneng
You could use your perl script to format the diary just when you send the noticifation. -- Jarl On 10/27/06, Geoff Endresen [EMAIL PROTECTED] wrote: Rick, That's what our perl script does. I thought there might be a better way. Thanks, -Geoff -Original Message- From: Action Request

Re: QUESTION: MENU - NOT LIKE

2006-10-27 Thread George Barsan
NOT 'Group List' LIKE %1;% Should do the trick for you.. George On 10/27/06, Tyrone Dee [EMAIL PROTECTED] wrote: ** I have a Menu that shows all Users from the USER Form - no problem. I would like to restrict all users who are Administrators from the pull down menu. I tried: NOT 'Group

Re: scrolling message in remedy

2006-10-27 Thread Sokol, Brian
Title: RE: ARERR 405 exporting Display Only form to .def file ** I would like to add this to some Display Only forms. Is there a way to get a view field to read a value from another form? The problem with the Display Only form is that when you close it the message will go away for everyone.

Re: HD 6.0 Run Process Problem

2006-10-27 Thread Sanford, Claire
Does anyone know where to point me to get a list of command line switches for ver 6.3?? I specifically need to know what /c stands for, but need to see what else is available. This is workflow that was originally created by a consultant that did not document what he did (NOT PHIL). I tried

Re: QUESTION: MENU - NOT LIKE

2006-10-27 Thread Mike White
The 1 is isolated for administrators, whether at the beginning, middle, or end of Group List. In other words, there's gonna be a space in there somewhere that you can use: NOT 'Group List' LIKE 1 + % AND NOT 'Group List' LIKE % + 1 + % AND NOT 'Group List' LIKE % + 1 Mike White Office:

Re: QUESTION: MENU - NOT LIKE

2006-10-27 Thread Brian Goralczyk
** Tyrone, Instead try NOT ('Group List' LIKE % + 1; + % or 'Group List Like 1; + %)What will cover if administrator is the first option or not. HTH,BrianOn 10/27/06, Tyrone Dee [EMAIL PROTECTED] wrote: ** I have a Menu that shows all Users from the USER Form - no problem. I would like to

Re: QUESTION: MENU - NOT LIKE

2006-10-27 Thread Thomas Bean
Title: RE: ARERR 405 exporting Display Only form to .def file ** Try this qualification: NOT ('Group List' LIKE "1;%" OR 'Group List' LIKE "% 1;%" OR 'Group List' LIKE "%;1;%") --Thomas - Original Message - From: Tyrone Dee Newsgroups:

Re: QUESTION: MENU - NOT LIKE

2006-10-27 Thread Reiser, John J
** Frank, Wouldn't it be (Not $GROUP$ Like "% 1;%" and Not $GROUP$ Like "1;%") The first term finds it in the middle or the end and the second term finds it in the first position of the Group list. With "%1;%" it would find, and block, a group number like 51. HTH, John J. ReiserSoftware

Re: SupportWeb patch download - ARERR [9084]

2006-10-27 Thread Rick cook
On the plus side, it is now possible for those with multiple support IDs in our profiles to be able to download based on the individual permissions of each rather than only those of the default ID (which, in my case, was NONE). It's nice to know that progress is being made, though that's still no

Re: scrolling message in remedy

2006-10-27 Thread Urbanek, Clint
Title: RE: ARERR 405 exporting Display Only form to .def file ** You can paste the following text into a set fields action in an active link. Replace $xTMP4$ with any field on any form that you wish to retrieve the message from. The field that you are pulling from will more than likely be a

Re: HD 6.0 Run Process Problem

2006-10-27 Thread Urbanek, Clint
I do not know where you can get documentation, but I believe /c closes the cmd window after finishing the command. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire Sent: Friday, October 27, 2006 7:44 AM To:

Re: scrolling message in remedy

2006-10-27 Thread Clary, Bill
Yes you can do it on Display forms. Make an entry in a regular form and store the html in a field. Then make a activelink on the display form on Open or Display that does a set fields action from the regular form and puts the value into the view field. Bill Clary Remedy Developer, Tech

Re: QUESTION: MENU - NOT LIKE

2006-10-27 Thread Urbanek, Clint
** I do not believe there are spaces, I think it should be: (leading semicolon instead of space) (Not $GROUP$ Like "%;1;%" and Not $GROUP$ Like "1;%") From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John JSent: Friday, October 27, 2006

Re: MidTier Date Field

2006-10-27 Thread Anderson, Douglas W.
Title: Re: MidTier Date Field ** Hi Lori, What is the Execute On condition of your active link that is intended to perform the Set Fields action? On Menu Select doesn't work for date fields - by design apparently there is no way to detect the selection of a date in either mid tier or

multiple attachments in pool on mid tier?

2006-10-27 Thread Anderson, Douglas W.
Title: multiple attachments in pool on mid tier? ** Hi Folks, I searched the BMC/Remedy knowledgebase and the ARSList archives (and the nonexistent mid tier manuals) but struck out. Hopefully one of you knowledgeable and kind souls will clue me. One of the other ARS developers here has a

Re: scrolling message in remedy

2006-10-27 Thread McKenzie, James J C-E LCMC HQISEC/L3
Title: RE: scrolling message in remedy ** Jason: When you 'tag' along a new topic onto an existing message as a reply, this will cause message threading (the abililty to follow a series of messages on a single topic) to break. It is best that you start with a new message to the list. The

How to pass parameters to jsp file?

2006-10-27 Thread George Tsai
** We use a jsp file allowing user to login to Remedy Mid-Tier with a generic user name. The question is that if we like to open up a specific request within the form, how can we pass the parameters through url to the jsp file. We do not like to show the username/password/formname on the url.

SLM7 slmbrsvc.exe

2006-10-27 Thread Tony Worthington
Can anyone tell me which of the various SLM installers puts this file in the \program files\ar system applications\server\BMC Service Level Management\bin directory? I have it referenced in my armonitor config: E:\program files\ar system applications\KSMS433\BMC Service Level

Re: multiple attachments in pool on mid tier?

2006-10-27 Thread Rocky Rockwell
You can try creating an attachments form. If you create an attachments form and create a table to the attachments form you can have as many attachments a persons needs without the overhead of lugging around attachments on your main web form. Each attachment record would hold one attachment.

Re: multiple attachments in pool on mid tier?

2006-10-27 Thread Lucero, Michelle - IST contractor
Title: multiple attachments in pool on mid tier? ** Hey, Doug: We're able to add multiple attachments to an attachment pool on Mid-Tier 6.3 P17, 7.0, and 7.0P1. However, we are on ARS 6.3. I can't speak to ARS 6.0.1. But, could there be some workflow that's preventing that from happening

How to find shared objects...

2006-10-27 Thread Rick Phillips
Hello to all, I need to find any workflow objects that are shared by more than one form. I can't rely on a naming convention. How would I go about this? Thanks, Rick ARS 6.0.1 Ora 9i HD 5.6 ___ UNSUBSCRIBE or access

Re: multiple attachments in pool on mid tier?

2006-10-27 Thread Carter, Craig J Civ ARPC/DPD
Title: multiple attachments in pool on mid tier? ** Weve never seen this problem and we use them all over the place in our midtier. Were no longer on 6.0.1 either. This may seem obvious but are you logging into the midtier with the same permissions and have you verified the permissions

Direct SQL - How can I use a $TIMESTAMP$ reference?

2006-10-27 Thread Leigh Gruber
** Hi Everyone, I met a number of you at the 2005 RUG and am sorry that I didnt get to this years gathering. My husband and friends DID have successful English Channel relay swim over and back so I missed the event for a good reason. Hope to see you next year! Now my question. I am

Re: How to pass parameters to jsp file?

2006-10-27 Thread Eric Cleereman (IT)
** Hi George, Amethod that works very well for us is: - Create an IFRAME named/index.html, or whatever your server's default filename is. - Set the width and height to 100% - Set the source as the Remedylogin page - Place the Remedy content within the IFRAME This allowthe user

Re: SupportWeb patch download - ARERR [9084]

2006-10-27 Thread Daniel Bloom
Earlier this week I changed my Support Id, from the default to another, but what I could download did not change. Maybe it is fixed now. ... Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick cook Sent: October 27,

Heads Up:ARImport Tool 6.3 and 7.0 issues

2006-10-27 Thread Lucero, Michelle - IST contractor
Hi, Folks: I've been working with tech support on an ARImport issue I reported back in May. I originally reported the issue on AR Import 6.3 P12 while importing CSV files. The Define Fallback mapping does not work for core fields. They've acknowledged that it should and have since bugged it as

NEW: Open Window Actions Blocked - Other Methods?

2006-10-27 Thread Carter, Craig J Civ ARPC/DPD
** ARS 6.3 P16 ServletExec 5.0 AS Windows IIS Weve built several web applications that open new windows (another Remedy form) to display informational messages, get feedback, etc. Our customers are worldwide and many of them are using ISP-provided browsers and tools that prevent

Mid Tier Object List

2006-10-27 Thread [EMAIL PROTECTED]
Hi people ARS System: 6.3 Mid-Tier 6 I followed this steps but I can't get the mid tier object list? I have problems with the step number 3, I can't find the def file. the steps from Action Request System 6.3 Developing AR System Applications: Basic is there another way to do it? To enable the

Re: Direct SQL - How can I use a $TIMESTAMP$ reference?

2006-10-27 Thread Thomas Bean
** Hello Leigh, Try setting the $TIMESTAMP$ value to hidden, display-only integer field, then use the integer field name reference in place of the $TIMESTAMP$ keyword reference in your SQL statement. --Thomas - Original Message - From: Leigh Gruber Newsgroups:

Re: Not allow users to close a form

2006-10-27 Thread Clary, Bill
Thanks to MARK A. WORLEY for the answer. Instead of using an error message to stop the form from closing. Use an Active Link on close of form and re-open the form. This does start a Loop when the client is closed, but the loop is stopped because the client is closing. So the User can not

Re: How to find shared objects...

2006-10-27 Thread David Sanders
Hi Rick The v7 Admin tool has an extra column in the details display which shows if active links, filters or escalations are shared. For some reason it does not do the same for AL/Filter Guides. I just tried running my v7 Admin tool against a 6.3 server, and it DOES show this extra column too.

New Full Text Search Capabilites in 7.0

2006-10-27 Thread Gray, Alexander
** Has anyone used this yet, does it work? How well? Any issues that anyone has seen? Thanks Alexander P. Gray Operations Planning Manager, ITS/ICS COE, Infrastructure Technology [EMAIL PROTECTED] [EMAIL PROTECTED] --- 703. 676. 2375 (office) 703.

Re: Direct SQL - How can I use a $TIMESTAMP$ reference?

2006-10-27 Thread Frank Caruso
** There is a SQL Server function called datdiff which lets you get the difference be two dates and return seconds. So something like:select datediff(s,'12/31/1969 8:00:00 PM',getDate()) would get your time in seconds. On 10/27/06, Leigh Gruber [EMAIL PROTECTED] wrote:** Hi Everyone,

Re: scrolling message in remedy

2006-10-27 Thread Herb Partlow
What you can do to allow, say and app admin to change the text Anytime they want.. 1) Create a form to hold the text you want to use. 2) Create a view field on the form where you want the text to appear 3) Create an active link that does a set field action to the field in step 2. Make the set

Re: How to find shared objects...

2006-10-27 Thread Rick Phillips
Perfect, David, thanks! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: Not allow users to close a form

2006-10-27 Thread CONDREA, Daniel
** Why there is a need for this functionality as log as an end user can log out? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Clary, BillSent: 27 October 2006 19:50To: arslist@ARSLIST.ORGSubject: Not allow users to close a form ** All;

Re: QUESTION: MENU - NOT LIKE

2006-10-27 Thread CONDREA, Daniel
Title: RE: ARERR 405 exporting Display Only form to .def file ** Hi All, When a user is defined "the user" belongs to one or more groups. Usually this functionality is implemented using a normalized representation. Remedy's adds to the user's definition every group ID. The result of this

Newb needs API help...couple of questions

2006-10-27 Thread Marc Nations
** Hello all,For starters, I'm trying to integrate the Remedy API into a Pythonapplication. That is my ultimate goal. So if anyone has any experiencewith that or knows where some sample code is, I'd appreciate it. I'm going to use ctypes to make the dll calls and am building thestructures.However,