Re: Crystal report Error-- Resolved

2010-08-13 Thread Nair, Rajesh IN BOM SISL
Dear List, This issue has been fixed. Needed to make a virtual directory for the crystal report on the IIS server. Some setting being changes on the ODBC side. Regards Rajesh Nair SIEMENS IT Solutions Services GO GAA GPC-One Hincon House (Old Building) Lal Bahadur Shastri Marg, Vikhroli (West),

Are you Interested? If not Forward On 2 Sr. Remedy 125k, one Remedy Admin 90k - On Jessie's Behalf

2010-08-13 Thread Nair, Rajesh IN BOM SISL
Posting this Job on behalf of Jessie. If any one interested please contact the undersigned directly. From: Recco, Jessie Sent: Thursday, August 12, 2010 4:46 PM *If you are not interested please forward along to other Remedy Peeps throughout ARSLIST..Thanks so Much 3 Spots total. All three 6

Re: group membership ITSM 7.1

2010-08-13 Thread Frex Popo
Thanks stuart --- En date de : Ven 13.8.10, Schon, Stuart stuart.sc...@au.fujitsu.com a écrit : De: Schon, Stuart stuart.sc...@au.fujitsu.com Objet: Re: group membership ITSM 7.1 À: arslist@ARSLIST.ORG Date: Vendredi 13 août 2010, 3h43 ** Making them not available will prevent them

Re: Java 7.1 API with ARS 7.0.01

2010-08-13 Thread Ravi-RG
Hi LJ, I hav tried untaring all the api jar files, but in none ot the jar ARInitialization class. I thnk i have to choose 7.5 API. Can you please tell where we will be getting he JAVA 7.5 API installer? Please lets us know.. Regards, Gopal LJ LongWing (Head) wrote: Ravi, Moving to the 7.5

Re: Java 7.1 API with ARS 7.0.01

2010-08-13 Thread Ravi-RG
Hi Axton, Thanks for providing the info. Can you please tell one morthng, is the java.library.path is a environment variable? Regards, Gopal Axton Grams wrote: java.lang.UnsatisfiedLinkError means that the native libraries are not being found. You need to set up your environment

Re: Java 7.1 API with ARS 7.0.01

2010-08-13 Thread Ravi-RG
Hi LJ, If i am using the JAVA API, what are all the environment variables need to be set up and where? Java coding will be done using ECLIPSE in Window environment If i wanted to connect to ARS 7.0.01 Server - LINUX OS using JAVA API from WINDOWS OS, what are the environment variable i have to

Remedy position San Antonio TX

2010-08-13 Thread Teresa Fannin
All, I have some information about a Remedy Developer/Administrator position in San Antonio TX. Please contact me at teresasfan...@aol.com if you are interested. ___ UNSUBSCRIBE or access ARSlist Archives at

Re: Java 7.1 API with ARS 7.0.01

2010-08-13 Thread LJ LongWing
I grabbed mine out of the 7.5 install once it was installed...so I know its included in the Jar files that come with the installerI think the easiest would be to install Dev Studiothat'll give it to you. -Original Message- From: Action Request System discussion list(ARSList)

Re: Java 7.1 API with ARS 7.0.01

2010-08-13 Thread LJ LongWing
Gopal, I also use Windows Eclipse to develop for my remedy servers...mine are 7.1 and 7.5 on Windows...I don't set any specific env variables, I just add the 7.5 jar file to my build path and everything resolves. -Original Message- From: Action Request System discussion list(ARSList)

RESOLVED: Issue with Menu selection values

2010-08-13 Thread Chowdhury, Tauf
Fred, Thanks. This was the issue. I was trying to do the entire calculation within 1 set fields action. When I broke up the actions into multiple set fields actions, the AL worked correctly on the Mid Tier. It would be interesting to know from the guru's as to why this is. Is it a bug or

Re: Java 7.1 API with ARS 7.0.01

2010-08-13 Thread Axton
java.library.path is something you define as an argument when you run java. http://www.coderanch.com/t/377174/java/java/java-library-path http://www.coderanch.com/t/377174/java/java/java-library-pathThe easiest (and sloppiest) way to get this working is to place the .dll files included with the

RRR|Chive and AR Archiving

2010-08-13 Thread viswa kumar
Hi, I wanted to Archive about 2000k Records from the ServiceRequest form (Custom Ticketing form with 473 fields) that are created since year 2000. When i tried with AR Archive functionality (Form Properties\Archive tab) it took about 3.5 Hrs for 30k records (around 110 Records\Min). If that is

Re: WWRUG10 - Technical Session Sneak Peek #10 - Integrate, Connect, Collaberate and Interact

2010-08-13 Thread Thad Esser
Would it be fair to assume that Pentaho will also be BMC's replacement for Crystal Reports/BOE? http://www.pentaho.com/products/ Thanks, Thad On Thu, Aug 12, 2010 at 8:00 PM, Phil Bautista bauti...@bullcreek.comwrote: ** Here are four topics that will help you discover the power of the new

ARDBC LDAP issue

2010-08-13 Thread Novikov, Vladimir A CTR US USA
All, Has anyone encountered the following error? Cannot connect to the directory service : Strong authentication required (LDAPERR 8)2028: LdapErr: DSID-0C09018A, comment: The server requires binds to turn on integrity checking if SSL\TLS are not already active on the connection, data

ITSM 7.x +SRM w/ multiple outgoing mailboxes

2010-08-13 Thread Eli Schilling
Hey list, I was wondering if anyone had attempted to integrate multiple, outgoing mailboxes with the OOTB notification engine in ITSM 7? We are looking at the possibility of having different outgoing mailboxes for customers and support personnel. Seeing as how everything goes via the same

Re: arcache

2010-08-13 Thread Grooms, Frederick W
According to page 296 of Configuring-710.pdf arcache {-U|-G}{a|d} -e entryId [-g groupList] [-i groupId] [-c groupCategory] [-q computed_group_qualification] [-t groupType] [-lw writeLicense] [-m mailAddress][-n name] [-p password] [-s server_name] [-x

Friday Humor: Military Manual Wisdom

2010-08-13 Thread Grooms, Frederick W
If the enemy is in range, so are you. Infantry Journal It is generally inadvisable to eject directly over the area you just bombed. US Air Force Manual Whoever said the pen is mightier than the sword, obviously never encountered automatic weapons. General MacArthur You, you, and

Re: WWRUG10 - Technical Session Sneak Peek #10 - Integrate, Connect, Collaberate and Interact

2010-08-13 Thread Easter, David
No, it would not. Crystal Reports / BOE is not being replaced. It will continue to be supported by AR System as well as being an integral part of the BMC Analytics offering. If you are, perhaps thinking of the enhanced web reporting feature to be part of AR System 7.6.03, that is an

Can AR System 7.1 connect to Oracle 11G logical standby

2010-08-13 Thread Geoffrey Endresen
We are thinking that it would be great if our Remedy Server could read a Logical Standby of our Production Remedy database. Has it been done before? ARSystem 7.1 Oracle 11G RHEL5 Linux Thanks, -Geoff -- -Geoff Endresen Amazon.com

Updating Service CI name

2010-08-13 Thread Ramey, Anne
My management wants to rename a service CI that's been used for a very active service for quite a while. It is associated with tens of thousands (if not hundreds of thousands) of tickets. The name change fails and it appears from system messages that it is reaching the top of the filter stack

Re: WWRUG10 - Technical Session Sneak Peek #10 - Integrate, Connect, Collaberate and Interact

2010-08-13 Thread Thad Esser
Yes, I was thinking of the enhanced web reporting, more so than those other things. As always, thanks for keeping us straight. Thad On Fri, Aug 13, 2010 at 11:25 AM, Easter, David david_eas...@bmc.comwrote: ** No, it would not. Crystal Reports / BOE is not being replaced. It will

Re: Can AR System 7.1 connect to Oracle 11G logical standby

2010-08-13 Thread patrick zandi
I have seen three solutions: #1 2 different servers connected to the same db at the same time one standby one prod #2 1 server prod, with a standby to turn on to the same db #5 2 servers in a server group connected to the same db (please note all db's were running dataguard to another db server as

Re: Can AR System 7.1 connect to Oracle 11G logical standby

2010-08-13 Thread Axton
Couple of potential issues I see: - All tables need a primary key; does remedy create tables that meet this requirement? - Some data types are not supported http://download.oracle.com/docs/cd/B19306_01/server.102/b14239/data_support.htm#i637080

Re: RRR|Chive and AR Archiving

2010-08-13 Thread McClure, Don
Hi Viswa. One of the copy steps for us was moving ca 35K records from HPD: Help Desk (ITSM7) in approx 24 minutes (RRRchive, sync-to-target to populate new system with data from production clone). This particular run was executed on Windows desktop; later usages are run from target server.

Re: Can AR System 7.1 connect to Oracle 11G logical standby

2010-08-13 Thread Geoffrey Endresen
Our current configuration in a server group with 9 application servers to one oracle database that has primary DB and a physical standby DB. This is configured with Fast Start Failover and it's currently at 10gR2, let's call it Remedy4DB We are building a 3rd host as a logical standby of the same

Re: RRR|Chive and AR Archiving

2010-08-13 Thread viswa kumar
HI Don, Thanks a Lot for your Inputs. This gives me a good confidence about the RRR|Chive tool. I think i am going to Run it from the Windows Client also, as i could not get the HP-UX version of RRR|Chive. Thanks, Viswa. On Fri, Aug 13, 2010 at 3:44 PM, McClure, Don don.mccl...@unt.edu

Re: ARDBC LDAP issue

2010-08-13 Thread Grooms, Frederick W
It looks like (from the error you are receiving) that the Active Directory is requiring SSL and certificates. Your AD administrator should check to see if Simple Bind is allowed. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]

OT:Friday Humor - Need a Raise?

2010-08-13 Thread Phil Bautista
A: Excuse me sir, may I talk to you? B: Sure, come on in. What can I do for you? A: Well sir, as you know, I have been an employee of this prestigious firm for over ten years. B: Yes. A: I won't beat around the bush. Sir, I would like a raise. I currently have four

Re: OT:Friday Humor - Need a Raise?

2010-08-13 Thread Warren Baltimore
D'OH (rimshot heard in the background)! On Fri, Aug 13, 2010 at 5:33 PM, Phil Bautista bauti...@bullcreek.comwrote: ** A: Excuse me sir, may I talk to you? B: Sure, come on in. What can I do for you? A: Well sir, as you know, I have been an employee of this prestigious firm

Re: RRR|Chive and AR Archiving

2010-08-13 Thread LJ LongWing
Viswa, I can't speak to the speed of it, but you could turn on logging to see what's causing the hangup..RRRChive works relatively well, and has the option of turning off workflow on destination server/form, so that might speed some things up. From: Action Request System discussion