Hello,
We have installed RKM 7.6.03 on a standalone box and wanted to migrate html
articles from previous RKM versions to this newer one. Like RKM 7.5 comes
with the RKM convert tool which converts HTML articles to XML formats Do
we have any such kind of a tool which converts HTML files to
Thank you everyone for the tips!
It eventually worked.
Did not change anything of course!
I really hope they are going to improve migrator soon.
Andy
2010/10/8 Joe Martin D'Souza jdso...@shyle.net
**
Andy,
Have you tried upgrading your 6.0.1 server to 7.5? That way both the source
and
What if you delete the workflow for the form yourself (in small chunks) ahead
of time?
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jiri Pospisil
Sent: Sunday, October 24, 2010 7:58 AM
To: arslist@ARSLIST.ORG
Why do you need an index on a column that rarely contains a value?
--
J
2010/10/22 Frank Caruso caruso.fr...@gmail.com:
** Oracle 10G on Solaris 10
If in an index is added to a form against a single column but that column
rarely contains a value, does it have the same impact on the database
See pg. 49 of the Administration Guide. You will be importing the old .xml
files directly into tables in the ARSystem database; I have tested this once on
a sample data system with the RKM content from the BSM Enablement data, and it
worked properly for the most part. You won't be able to
7.6.03 ships with a tool that converts 7.2 or 7.5 RKM XML files into AR based
articles. Development is working on an tool that will be similar to the 7.5
RKMConvert tool, but it hasn't been shipped yet.
Also, RightAnswers is providing their content in the new format. As for other
HTML, DOC,
Hi folks,
I am trying to have some data from an oracle database available in remedy,
which is using SQL server.
I have setup a linked server to the oracle DB and using openquery everything
works well if I cast the DATE field in oracle to CHAR. The problem is the date
field in remedy
Has anyone else had issues with importing join form objects into Remedy
7.5p3 with Developer Studio 7.5p3? We are having all sorts of issues
(form corruption, form not found errors, reporting errors) with imported
join forms on this version. Importing these objects with the old Admin
Tool seems to
Because they want to be able to search on that field with no other criteria.
Its sort of like a pointer to an end user that may or may be included in a
ticket.
Anyhow, I was just hoping that adding the index would not put any extra
strain on the database because the value would not often be
Hi All,
Just wanted to say thank you to everyone who attended the WWRUG 2010 last
week. It was great to see the community come together, see the usual cast of
characters in person as well as meeting new folks who were able to make it to
the show for the first time. I really appreciate all
And thank you for being there (and here) for us.
Tim Powell
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Easter, David
Sent: Monday, October 25, 2010 12:21 PM
To: arslist@ARSLIST.ORG
Subject: OT: Thanks to everyone who attended WWRUG 2010
Just to add to Tim response
It was great being there and getting a chance to see everyone again in more
ways then one. Got a chance to renew friendships and hopefully made some new
ones
Thanks!!
Herb
On Oct 25, 2010, at 10:27 AM, Timothy Powell
timothy.pow...@pbs-consulting.com wrote:
Hello
Some of our users are receiving a concerning script error when launching the
Service Request Management portal.
They are getting:
IE Script Error
An error has occurred in the script on this page
Line: 21
Char: 1
Error: Syntax error
Code: 0
URL: http://(our midtier
Thanks, Ben, for your helpful suggestions.
Here is my solution for anyone interested in the details:
1. Use an sql query to retrieve the diary field (df) entry, substituting
readable values for special characters. Specifically replace ascii 03 which
marks the end of a particular diary
ciao
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UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
s...@sc,
Look at the tag line at the bottom of this email. It provides the solution you
seek.
Dave
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UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: Where the Answers
Darrell Reading Systems Engineer
Pho
Dave's not here man.
Darrell Reading Systems Engineer
Phone 479.204.5739
dere...@wal-mart.com
Wal-Mart Stores, Inc.
805 Moberly Lane, MS-0560-68
Bentonville, AR 72716
Save Money. Live Better
-Original Message-
From: Action Request System discussion
Not sure what that has to do with it,
But I deleted s...@sc
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Darrell Reading
Sent: October 25, 2010 4:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: unsubscribe
Darrell Reading
Me too :-)
It was a great event in part to the great cross section of people we got
from around the world using different systems, architectures and experience
level.
The Advisory Board for WWRUG11 has already started the planning for next
year's event,
stay tuned.
Dan
_
From:
Dan,
I'm not sure either.
I did have to remove the original email when I replied. I kept getting
rejection notices from the server that it looked like a listserv command.
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
I'm getting an error when I try to save a CRQ - ARERR [552] Failure during SQL
operation to the database : Standard Change.
Looking at the SQL log, the problem seems to be this: *** ERROR *** Invalid
column name 'C100338'
It's doing a 'select' from table T1148, which is
Ron,
Check in Admin to see whether this field is Display Only. If so, it will
show up in all of the places you mention AND will not be a column in the
T1148 table.
Roger Medsker
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ron Legters
Bingo! I would swear this worked on Friday, though. Well, back to the drawing
board.
Thanks,
Ron Legters
ITIL Tools Process Admin
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Roger Medsker
Sent: Monday, October 25, 2010 2:26 PM
To:
The fields you are looking for exist on the form SHR:SchemaNames, but in
a specific view called CMDB2ASSET. Temporarily change your Default Form
View (under Tools - Options - Advanced) to CMDB2ASSET, then open
SHR:SchemaNames (alias, Schema Names). Since I do this often, I added
a button to the
What are the DB attributes of that field? Display-Only?
Joe
From: Ron Legters
Sent: Monday, October 25, 2010 5:20 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Weird SQL issue - column missing from T table
**
I’m getting an error when I try to save a CRQ –
Hi All ,
We are experiencing a major issue with mid tier form the client side .
When they are trying to login to remedy using IE or Mozilla , some are
getting blank screen and some with the error
caught exception :Expected'}'
Please anybody can help me in resolving the issue.
HI
Can you please help out with the version please??
Regards
Rajesh
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ramagiri
Sent: Tuesday, October 26, 2010 10:10 AM
To: arslist@ARSLIST.ORG
Subject: Caught ecception
Check with the log.. Seems like some qualification on the field is causing this
issue.
We had the same issue where on the aruser side everything was working fine and
from the Midtier side we faced an issue and in the end we found out that a
particular Active written on a field was causing an
Hi Rajesh ,
Thanks for the quick responds . We are using ARS 7.1 with mid tier
patch 008.
___
Thanks and regards,
Ravi Chandra Ramagiri
From: Action Request System discussion list(ARSList)
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