Re: SSL and Web Services

2011-01-07 Thread Daniel Condrea
Thank you very much Atul. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Atul Vohra Sent: Thursday, January 06, 2011 5:52 PM To: arslist@ARSLIST.ORG Subject: Re: SSL and Web Services On the ARS server, certificate needs

Integrating with Windows Active Directory

2011-01-07 Thread Gard, Richard J
Has anyone integrated directly with Windows AD as opposed to LDAP? Can you clue me in on what needs to be modified? Best regards, Rich �x �x 你 。 GIS-ISS-SEM Service Technology Development Manager ITIL Practisioner Certified: Support and Restore Princeton, NJ *: 609-580-5802 Cell (: 617-756-4626

Re: Integrating with Windows Active Directory

2011-01-07 Thread Axton
I assume you are referring to integrations for the purpose of authentication. Active Directory uses LDAP for it's back end store. Some extensions that Active Directory provides include NTLM and Kerberos, which are seperate authentication mechanisms. These extensions still rely on the back end

Re: Integrating with Windows Active Directory

2011-01-07 Thread Gard, Richard J
How is Remedy (7.1) talking to LDAP for NT authentication (rather than Remedy id/pwd admin)? Can this NT authentication in Remedy (what Remedy uses) be changed to native Win AD calls? We have multiple Domains in our company and some domains are not authenticating in Remedy. I am told by my

Re: Integrating with Windows Active Directory

2011-01-07 Thread Danny Kellett
Hi, AD actually is the LDAP protocol 2 So if you want to authenticate, e.g. use your domains username and password, then just use the bmc arealdap plugin. Kind regards Danny From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gard,

Re: Integrating with Windows Active Directory

2011-01-07 Thread Danny Kellett
Yes, the bmc plugin will talk to the AD and use the ARSystem username and password. You can have it use multiple domains but obviously you need to be able to talk to the domain controllers. If you read about areahub configurations with arealdap, then you configure each domain, it will cascade

Jack Hobbs is out of the office.

2011-01-07 Thread Jack Hobbs
I will be out of the office starting 07/01/2011 and will not return until 24/01/2011. I will respond to your message when I return, alternatively please contact the IT servicedesk. Regards This email and any files transmitted with it are confidential and intended solely for the use of the

Re: Computed Group

2011-01-07 Thread jham36
From the documentation: Computed groups—Explicit groups that you create and to which users are assigned based on the memberships of explicit groups included in an expression. For example, you can create a computed group definition such as (A AND B) OR C AND NOT D. This computed group includes the

Recaluating SLM:Measurements

2011-01-07 Thread Kevin Thornley
All I need to update a number of records in the SLM:Measurement form. The reason for this is I created some new SLA and wanted to run them against incidents that have already been closed. The SLA's have been created for these incident records but unfortunately it used the current time for

Floating License Release Timeout sometimes not released via midtier-- related to QUEUE: List?

2011-01-07 Thread Brien Dieterle
This is a strange problem that may have started happening after upgrading to AR System 7.5 Patch 7, or after an upgrade of our virtual hardware during the holiday break. Or there is a slight chance this has been happening for a while and we just didn't notice-- but I think we would have had

Long Term Contract in Denver, CO - Sr. Remedy Developer

2011-01-07 Thread Allison Keller
Happy New Year!! We have a client looking to add a Senior Remedy Developer to their team. Please let me know if you or anyone you know is interested in discussing further. Also, please feel free to pass along my email to anyone you may know. We can do Corp to Corp, W2 hourly and salaried

Support Matrix for 7.6.03

2011-01-07 Thread O'Hara, Brad
Anyone have a link to the support matrix? I do not see it in the server documentation. Brad Brad O'Hara Manager: Network Management Systems Computing and Networking Services University of Florida net-services.ufl.edu : Voice

Re: Trouble accessing ARSLIST.org

2011-01-07 Thread Allen Crouder
Thanks Dave, I appreciate the help. Allen -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shellman, David Sent: Thursday, January 06, 2011 4:24 PM To: arslist@ARSLIST.ORG Subject: Re: Trouble accessing ARSLIST.org I

Different Lists?

2011-01-07 Thread Samuel A. Morris
Hi Everyone I wanted to ask...is there a different list that focuses more on CMDB than this one? This list, while most-excellent, seems to focus more on the ITSM view of Remedy. I thought I'd ask to see if there may perhaps be another with more focus on CMDB, Atrium Core, etc. Thanks Sam --

Re: Different Lists?

2011-01-07 Thread Kelly Deaver
** This this - http://communities.bmc.com/communities/community/bmcdn/bmc_atrium_and_foundation_technologies sign up /sign in to be able to read everything and to post. Kelly DeaverL-3 Stratis / FAA Contractor kdea...@kellydeaver.com (ARSlist mail)kelly.ctr.dea...@faa.gov(Business mail)

Re: Support Matrix for 7.6.03

2011-01-07 Thread Easter, David
Where it always is: http://www.bmc.com/support/reg/remedy-compatibility-tables.html -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC

Re: Different Lists?

2011-01-07 Thread LJ LongWing
Sam, This list is 'all things remedy related, and some things not'..so while a majority of the list is ITSM because of its prevalence in the industry..I don't personally use any OOTB software..I just wade through everything to find the snipits I find useful..:) From: Action Request System

Knowledge Management Install

2011-01-07 Thread Brittain, Mark
Hi All TGIF, I am planning on installing Knowledge Management 7.1 and am looking for any helpful hints, or issues that I might encounter. Currently I am running ARS 6.3 patch 20, Oracle 9.2 on SunOS 5.9 and all forms are custom made. Current plan is not to use the web interface, just the

Re: Long Term Contract in Denver, CO - Sr. Remedy Developer

2011-01-07 Thread digita29
What is a contact number to call you I can be reached at ab...@thedigitalcorp.com. I have 2 Developers who can start within 14 days or less and are cleared. Allison Keller wrote: Happy New Year!! We have a client looking to add a Senior Remedy Developer to their team. Please let me know

Remedy Developer (Blacksburg, VA) - Employee/Contract

2011-01-07 Thread digita29
Must have a minimum of 3-5 years experience in the developing of the BMC Remedy (ITSM) application. The candidate must have experience in installation, configuration and customization of Remedy 6.x, and have knowledge experience of the 7.5 application. Must have experience using the BMC ITSM

RRRchive for upgrade

2011-01-07 Thread Ramey, Anne
I'm doing a three step install/upgrade process: Export/import the DB to new machines Upgrade Remedy on new machines Put New machines into production If I'm going to push data from an old system to a new system using RRRchive to capture the difference between the export and the go-live, I really

Re: RRRchive for upgrade

2011-01-07 Thread McClure, Don
Anne, A number of the forms related to Company, Region, People, Location and others should probably NOT be copied as SYNCTOTARGET . This mode removes 7.6.X-related info which should probably not be molested (would tend to contaminate GUID assocations which gets very messy). Any form