Hi Ravi - Few Queries,
When Blocking occurs , how much DB CPU is? is it greater than 80%.
What queries are blcking, please share.
What are number of threads for the same.
Once this issue is resolved at your end, please let me know, whay was the exact
resolution.
Regards,
Bhupesh
Hi Kunal,
I think you may have hit on something. Keep forgetting this is a server group.
First I checked the ar.config file and the Server Connect Name is present and
correct. Next I checked the arjavaplugin.log and found the following entries
Vendor form: SHR:ARDBC_OverviewConsoletemplate has
Yes, the issue seems to coincide with a restart. How can I verify this plug-in
is running.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Tuesday, December 18, 2012 2:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Overview Console
1. If you are in server group then this could be the root cause for the
Overview not working with plugins getting missed out.
2. Look into the arjavaplugin.log and search for any specific error:
Example:
*Caused by: ERROR (99020): Failed to retrieve Server-Connect-Name nor
Server-Name from ar.cf
Mark,
The OC uses the ARDBC.appquery plugin. Has your server been restarted at
all? Are your plugins working properly? Check there first.
Sent from my iPhone
On Dec 18, 2012, at 1:12 PM, "Brittain, Mark"
wrote:
**
Hi All,
Interesting situation on my dev server. When I log on through a brows
Hi All,
Interesting situation on my dev server. When I log on through a browser, the
Overview Console displays but no Incidents or Changes are listed. If I go to
the Incident or Change Consoles, they are there. No errors are encountered and
the active link logs look the same between dev and pro
Bhupesh,It is still in test server. Regarding you SRM issue check indexes and
any Overlaid or Custom Workflow which is not using Indexed field in Runif
QualWe are on ARS 7604 SP2 ITSM 7604 SP1 SQL Windows and we have around
1200,000+ record is SRM request are not having any issues with SRM.
Ra
Hi Dave
I have Multiple Ticket App I wrote for us to be able to log multiple calls for
different locations. We have 120 locations (Elementary, High and Middle
schools) and sometimes we have to log the same ticket for each location or a
subset of our locations.
I have a view form that displays t
You have 2 options in terms of Remedy ITSM DR:
1) have hot backup server setup
2) have server group setup
Read following Knowledge Article that talks about Hot backup servers and their
licensing criteria:
ID: KA289166
ID: KA333897
About server group related information you can refer AR Syst
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