If Joe is on the right track, I'll follow with the Tomcat documentation which
describes the process:
http://tomcat.apache.org/tomcat-5.5-doc/ssl-howto.html#Prepare_the_Certificate_Keystore
Michael
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of
Hi,
Do you mean who is using a specific login? Or do you mean which logins
have been in use? Or do you want to find out which logins are currently
connected to the system?
The currently connected users can be retrieved in a table-field like BMC does
in AR System Administration: Manage User
Hi Team,
At present, we are using ARS 7.1. We are not using the ITSM. As per our
client scenario, they want to update the remedy login infront with his/her
domain name. For Example : if the remedy login as test they want to change
as domain\test.
I hope, this will done by DMT. I have worked with
If this is from the midtier:
Checkout the login_common.jsp file in /midtier/shared. There is a function
called doLogin where you can manipulate the login name entered by the user. We
modified that function to force the login name to upper case so you can easily
add the domain\.
You could just create a simple form called something like “Counter”.
1.)Create 4 fields to report from; Login ID, Count, Client, Active?.
2.)Find the workflow that checks for user licenses or preferences on login.
3.)From there you write workflow to create a new record if none
Hi,
I need to know how to disable, preferably globally, the 'Set Refresh Interval'
option on Tables and on the Results List. I've found that I can do it if I
remove the 'Preferences' option altogether, but I'd like to keep the
Preferences and just remove that option. Does anyone know how?
All,
I just found out that the Oracle database instance to which I installed full
ITSM 8.1 is in Test; the servers are in production.
The db needs to be moved to production.
Windows 2008 R2
Oracle 11g
ARS full ITSM suite 8.1
The Oracle DBA will handle the copy of the database from test to
Hi Carol,
I received the following from my support org a couple of months ago. I have
implemented this solution on my system so if you run into problems, I may
be able to help.
Hope this is helpful.
Larry
Knowledge Article ID:KA328092
Published date:10/09/2011
Version:2.0
Status:
DMT meaning the Data Management Tool? That cannot be used to *change*
people's login names. Create new users, yes.
You can update logins with the Data Wizard, but I don't think that was
introduced until 7.5.
The login name is referenced in countless places throughout the system.
Making that
Hi,
You can always use RRR|LoginConv that converts any occurance in any field. You
can transfer all your accounts in one go with just one read and one update to
each record. It will still take time, as it uses the AR API and not Direct SQL
as DMT.
You can do a test run to report which fields
Steve makes a good point. AR System does not maintain login names in a
relational fashion, ie it is not using the primary key of a User form
database row when linking it to other data; it's copying the Login Name.
I've heard it can take weeks to prepare a spreadsheet and process to
make such a
If you're can get away with leaving the tns connection name intact then it
will be transparent to the remedy server.
There are multiple possible locations for the tnsnames file, so you'll want
to test connectivity with a client tool like SQLPlus under the same
environment that Remedy is being
Sandra,
Due to the fact that the TNSNames.ora file is the clients connection to the
DB, yes, changing that will re-point your Remedy instance to the new db
On Tue, Mar 19, 2013 at 9:50 AM, Hennigan, Sandra sandra.henni...@usdoj.gov
wrote:
All,
I just found out that the Oracle database
That sounds like a handy tool.
I'd be worried about triggering filter workflow via the AR API and the
potential errors, but from the doc info in your link, you've got that
covered already.
Thanks,
Steve
On Tue, Mar 19, 2013 at 9:08 AM, Misi Mladoniczky m...@rrr.se wrote:
Hi,
You can always
This happens a lot when installing in a server grouped environment. The
armonitor.cfg has to have the AR server name, not the server group name, in the
command lines that make up the armonitor.cfg. Sometimes the server-grouped
name gets set in the armonitor.cfg file instead of the AR servers.
Linux has a certutil package in /usr/bin/certutil.
ls -l certu*
-rwxr-xr-x 1 root root 172168 Dec 10 2008 certutil
You just need to copy the nss libraries to ARSystem/bin folder and follow
KA # KA312819
Hope this helps.
~ Vaibhav
On Mon, Mar 18, 2013 at 2:55 PM, MIZELL, MICHELE
Thank you everyone that replied. I'll let you know the results.
-Scary in the simplicity. There are many more steps when moving a SQL
db including changing ownership of the db.
Sandra Hennigan
Remedy Developer
From: Action Request System discussion list(ARSList)
I'm interested to see if you make it…
I'm struggling right now with LDAPS, having quite some errors with it on 7.6.04
SP2 under Red Hat.
I used the certutil from red hat and those from the KB (sea monkey :),
launching it using ./certutil ) and it's the same error…
Though I didn't know there
Hi,
AIE is not that much intelligent to read columns with spaces in it.
Otherwise frequently we need to use some functions like LTRIM, RTRIM etc
provided by AIE to truncate the spaces.
Always we need to make sure that the header columns doesn't contain
leading/trailing space and possibly
Hi,
It uses a flag for the ARMergeEntry()-call which skips all filters. It also
makes sure to NOT update Last Modified By and Time.
In theory it could be used to replace any exact match text string in the system.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Classification: UNCLASSIFIED
Caveats: My Default Caveat
Greetings,
I am attempting an upgrade, but receive the following errors:
Remedy Foundation Site data is found to be corrupted.
Remedy Foundation Company data is found to be corrupted.
ARS 7.6.03 to 7.6.04SP2 was successful
Server 2008 R2
I have run into situations on SQL Server where the ARAdmin account was
either not brought over, or was no longer the default database owner, but
never on Oracle. It could be that the Oracle admins were just better at
making sure everything was the same, or it could be that it's transparent.
The
Do I need to copy the files in the nss\lib directory or copy all files in nss
directory to the ARSystem/bin
From: Action Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of vaibhav wadekar
Sent: Tuesday, March 19, 2013 11:34 AM
To: arslist@arslist.org
Subject: Re:
AI 7.6.04 is not supported in Server Group.
AI 8.x is supported in Server Group.
Thanks
Mahesh
On Thu, Mar 14, 2013 at 3:27 AM, NeoPhoenix adarsh.hedon...@gmail.comwrote:
Hi,
As we all know that AIE is being replaced by a more powerful tool called
AI.
What is the dependency of AI over
I was able to use the keystore utility to install the Verisign root certificate
but the authentication is still not working.
The BMC document is saying to use the certutil to generate the cert7.db or
cert8.db file but when I try that command I get the following error:
Certutil: can not execute
I
Hello Fellow Listers.
I have been fighting a runmacro issue on version 7.6.04 for almost a month now.
I have tried every trick I can think of.
I keep getting the following error every time I try and execute a runmacro
command.
Cannot establish a network connection to the AR System server -
Thank you, Larry! It's definitely not the preferred way to handle this but it
does work!
BMC - please make this a configurable option! We shouldn't have to modify your
javascript code in order to remove the 'Set Refresh Interval' option. I'm sure
that many people want to turn this off.
Thank you so much. This solution worked. I just had to find the certutil on
my server.
I am on unix and it was located in /usr/sfw/bin directory. But the key was to
find the utility and then I followed the steps in the KB article KA312819
From: Action Request System discussion list(ARSList)
Permission denied is a new one on me.
I'd look into a couple of things:
1) whether encryption is installed server side and if that's a problem.
2) if there's an output file, if that directory exists and is writable.
3) account restrictions - try running as a superuser and if that works,
start
Dumb question. Does you plugin have correct permissions on it. ... Like 755
for executing
Sent from my iPhone
On Mar 19, 2013, at 18:17, Grooms, Frederick W frederick.w.gro...@xo.com
wrote:
**
Permission denied makes me think of the Admin Console - Server Information
- Configuration
What is the macro designed to do? Was it designed to act on any of the OTB
forms and perhaps write to one of them?
If so it might be worth checking if something on that form and its fields
have changed permission wise if the macro was to read or write to one of
them.
Joe
_
Cool :)
Did you have to copy some libs In /arsystem/bin/ ?
Is ldaps working fine?
Mobilis in Mobile.
Le 19 mars 2013 à 22:33, MIZELL, MICHELE mm3...@att.com a écrit :
**
Thank you so much. This solution worked. I just had to find the certutil on
my server.
I am on unix and it was
32 matches
Mail list logo
