Archive Incident Management Change Management 7.1

2013-07-15 Thread mahmoud mahdy
Dears, Kindly help as we have (500 GB database file) which affecting our performance and causing system down. is there a way to truncate the history data from the system or DB..?. Thanks, Best Regards,

Re: Archive Incident Management Change Management 7.1

2013-07-15 Thread Kiran Patil
Hi Mahmoud, You can achieve remedy archiving using some of the external tools like rrchive, Informatica, BMC DSO 1. First find out business timeframe and condition for data archieving. 2. Identify main forms and related forms to archieve. Use any of the above tool or similar tool to migrate

Re: Archive Incident Management Change Management 7.1

2013-07-15 Thread mahmoud mahdy
Dears, I'd like to delete the history and keep only the last two years. so, is it better to delete form remedy forms or DB..? Thanks Date: Mon, 15 Jul 2013 14:41:23 +0530 From: kiranpatil@gmail.com Subject: Re: Archive Incident Management Change Management 7.1 To: arslist@ARSLIST.ORG

Re: Archive Incident Management Change Management 7.1

2013-07-15 Thread Kulkarni, Vikrant
Delete from remedy as far as possible. Sent from my Xperia™ smartphone mahmoud mahdy mahmoud_ma...@live.com wrote: ** Dears, I'd like to delete the history and keep only the last two years. so, is it better to delete form remedy forms or DB..? Thanks Date:

Re: Archive Incident Management Change Management 7.1

2013-07-15 Thread Hullule, Kiran
If you delete from Db then remedy may not be aware of what all data have been deleted and there are chances that deleting data from db, form association won't be maintained causing some other inconsistency. You better delete it from remedy application. From: Action Request System discussion

Re: How to debug active liniks

2013-07-15 Thread ranjit jadhav
You can get the name of AR API in server side API log, if you enable it at same time as you capture active link log. @ below log out put, I guess 42 is ARGetListActiveLink call, but not sure. ...Ranjit On Sun, 7/14/13, Angus Comber

Re: Archive Incident Management Change Management 7.1

2013-07-15 Thread mahmoud mahdy
I contacted WIPRO whom support BMC Remedy, and they told me that deleting from DB level is better as it is a huge data and the system may not be able to complete. Date: Mon, 15 Jul 2013 04:19:48 -0500 From: vkulka...@columnit.com Subject: Re: Archive Incident Management Change Management

Re: Archive Incident Management Change Management 7.1

2013-07-15 Thread Kulkarni, Vikrant
Well use tools like RRR to delete data via remedy. I have deleted similar sized data. In less than 3 weeks. Sent from my Xperia™ smartphone mahmoud mahdy mahmoud_ma...@live.com wrote: ** I contacted WIPRO whom support BMC Remedy, and they told me that deleting from DB level is better as it

Re: Archive Incident Management Change Management 7.1

2013-07-15 Thread mahmoud mahdy
where can I get RRR tool..?? Date: Mon, 15 Jul 2013 04:44:24 -0500 From: vkulka...@columnit.com Subject: Re: Archive Incident Management Change Management 7.1 To: arslist@ARSLIST.ORG ** Well use tools like RRR to delete data via remedy. I have deleted similar sized data. In less than 3

Re: Archive Incident Management Change Management 7.1

2013-07-15 Thread Kiran Patil
Hi, Please refer below link for RRR tool details. *https://www.rrr.se/cgi/index?pg=chive-doc* If you are thinking of using Remedy Archiving to implement, below are brief details To delete the older records we can use the archive option in AR System form. Open the required form in Developer

Re: WWRUG/ARSlist Awards 2013: Nominations for MVP etc. and New Categories now open

2013-07-15 Thread LJ LongWing
Ok folks, we are 1 week from voting beginning on the ARSList awards. For nomination, thus far we have had 23 participants nominating 9 MVP's and 6 BMC Above and Beyond. I personally consider this awesome to have so many people to choose from for a nomination perspective, but am disappointed in

Looking for my next Contract! Available immediately.

2013-07-15 Thread David Charters
Listers, I am currently looking for a contract. I have 15 years experience, including cutting edge experience in ADDM, CMDB and ITSM. Please contact me off-line if you are interested in seeing my resume. Regards, David Charters Charters Technologies 317-331-8985 4370 W 126th

Re: Job Opportunity: 3 Remedy Positions Available in Tampa FL

2013-07-15 Thread Susan Palmer
Hi Alan, Glad to hear your working. I always look forward to your position updates. Regards, Susan:) On Sun, Jul 14, 2013 at 3:55 PM, Alan Truelove truelove.a...@yahoo.comwrote: ** Thanks! I am on Remedy task (6 mo + ??) w HP, expect reinstatement of TS in a few weeks pls keep in

Re: Archive Incident Management Change Management 7.1

2013-07-15 Thread Bryan Waters
Since you are running ARS 7.1.x, I suspect you are storing CLOBs out of row(default config) which will increase the db size drastically. We have gone through conversions to move the CLOBS to in-row, and it shrank the db anywhere from 60-80%. You can have your dba review the tables to confirm the

Virtual MIcrosoft SQL DB 2005 ARS Version 7.6.04

2013-07-15 Thread teresa S Fannin
Anybody out there using a virtual server for their Database successfully?If so what kind of Virtual do you have and how big is your DB? Thanks, Teresa Fannin ___ UNSUBSCRIBE or access ARSlist Archives at

Informatica. Version 9.1.0 integration with BMC ITSM 7.6.4

2013-07-15 Thread Richter, Howard (CEI - Atlanta)
Happy Monday to all, I am looking for any documentation on how Hyperion could pull data (i.e. integrate with BMC ITSM 7.6.4). Before we moved from 7.6.1 to 7.6.4 Informatica. Version 9.1.0 was able to pull data from the Remedy database with no issues. However, since moving to 7.6.4 the

flagging particular time segments as cautionary

2013-07-15 Thread Martinez, Marcelo A
Hello Listers, I am wondering if there is any functionality in Remedy that can flag (or send emails, or ??? ) when changes are to happen during a particular timeframe. I'll try to elaborate a little. We have well established monthly maintenance windows in change management. These windows are

Re: Virtual MIcrosoft SQL DB 2005 ARS Version 7.6.04

2013-07-15 Thread Jason Miller
Yes we successfully use virtual DB servers with AR 7.6.04 and MSSQL 2005 on VMware ESX. Jason On Mon, Jul 15, 2013 at 10:22 AM, teresa S Fannin teresa.s.fan...@accenturefederal.com wrote: ** Anybody out there using a virtual server for their Database successfully?If so what kind of

Re: WWRUG/ARSlist Awards 2013: Nominations for MVP etc. and New Categories now open

2013-07-15 Thread Jason Miller
I don't know LJ. With only 23 people playing it almost seems like the whole thing should be scrapped. Dan may have been right; the awards are not providing the value they once did and people are too busy or don't care about this tradition anymore? Although I think I remember seeing and talking

Re: WWRUG/ARSlist Awards 2013: Nominations for MVP etc. and New Categories now open

2013-07-15 Thread Tauf Chowdhury
I was going to try to be funny and nominate a Twinkie but after seeing LJ's emails and the # of people participating, I thought better of it. The Twinkie may actually become a real nomination! C'mon people, stop manually entering data into CTM:People and throw in a submission! Sent from my iPhone

Re: WWRUG/ARSlist Awards 2013: Nominations for MVP etc. and New Categories now open

2013-07-15 Thread Julie Sellers
I plan to vote cause all my nominees are already nominated (or ineligible). From: Jason Miller jason.mil...@gmail.com To: arslist@ARSLIST.ORG Sent: Monday, July 15, 2013 5:36 PM Subject: Re: WWRUG/ARSlist Awards 2013: Nominations for MVP etc. and New

Re: WWRUG/ARSlist Awards 2013: Nominations for MVP etc. and New Categories now open

2013-07-15 Thread Kulkarni, Vikrant
Same is with me. I guess you should see more votes than the nominations. Sent from my Xperia™ smartphone Julie Sellers julsell...@yahoo.com wrote: ** I plan to vote cause all my nominees are already nominated (or ineligible). From: Jason Miller

7.6.04 Upgrade to 8.1

2013-07-15 Thread Tom Shurmur
Howdy Listers,   We are about to embark on upgrading from 7.6.04 to 8.1 on a windows platform using MS-SQL. Has anyone used the No Downtime Upgrade method that was presented at last year’s WWRUG to move from 7.6.04 to 8.1? If so, was it smooth or bumpy ride?   We will be standing up a test system

Re: 7.6.04 Upgrade to 8.1

2013-07-15 Thread Rick Cook
Tom, I think that upgrade requires an 8.x platform to start with. The 7.6x metadata isn't set up to be overlaid. Rick On Jul 15, 2013 6:57 PM, Tom Shurmur tsrem...@yahoo.com wrote: ** Howdy Listers, ** ** We are about to embark on upgrading from 7.6.04 to 8.1 on a windows platform

Re: 7.6.04 Upgrade to 8.1

2013-07-15 Thread Tauf Chowdhury
Tom, If you're talking about the No Downtime session presented by BMC, it's not something that exists yet. It's something RD is working on for the future. They wanted to see what kind of feedback that would have as sort of a litmus test. I could be wrong but that was my takeaway. Doug M was in

Re: 7.6.04 Upgrade to 8.1

2013-07-15 Thread Rick Cook
No, Tauf, they have the code in 8.1. But I don't think you can make that work unless you are upgrading FROM 8.1, not TO it. Rick On Jul 15, 2013 7:29 PM, Tauf Chowdhury taufc...@gmail.com wrote: ** Tom, If you're talking about the No Downtime session presented by BMC, it's not something

Re: 7.6.04 Upgrade to 8.1

2013-07-15 Thread Tauf Chowdhury
Oh wow. Didn't know that. Wonder if it will work :) Sent from my iPhone On Jul 15, 2013, at 9:33 PM, Rick Cook remedyr...@gmail.com wrote: ** No, Tauf, they have the code in 8.1. But I don't think you can make that work unless you are upgrading FROM 8.1, not TO it. Rick On Jul 15, 2013 7:29

WWRUG13 Application Building Contest - Feedback Requested

2013-07-15 Thread PHIL BAUTISTA
Ok fellow Geeks. The WWRUG Board is soliciting feedback to see if you would be interested in competing an app or widget contest to develope something that you would like to share with your fellow WWRUG13 attendees. There may be prizes (based upon the Sponsor's involvement - Free license of

Re: flagging particular time segments as cautionary

2013-07-15 Thread Kiran Patil
Hi Marcelo, You can use SLM modeul here. You need to configure SLA for change Management and specify Start and Stop condition as per scheduled window and configure repeatative milestone which will sent as email to desired set of users. Regards Kiran Patil On Tue, Jul 16, 2013 at 1:58 AM,