Re: Reconciliation Engine and New Records

2013-07-16 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
The reconciliationidentity value doesn't get generated until after it runs through Reconciliation. For some reason, it just sits in the sandbox (there are no errors in the recon logs even after I set the logging to debug). I guess I would like to go back to my original question, I'd like to

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Longwing, Lj
Rick, They were VERY careful to state at RUG last year that the code demonstrated was NOT in ANY code line available to the publicso no, it's NOT in 8.1, it is under consideration for a future release, but not in any currently available to the public release. On Mon, Jul 15, 2013 at 8:32 PM,

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Rick Cook
Might want to check the 8.1 documentation on that, LJ. Rick On Jul 16, 2013 6:04 AM, Longwing, Lj llongw...@usgs.gov wrote: ** Rick, They were VERY careful to state at RUG last year that the code demonstrated was NOT in ANY code line available to the publicso no, it's NOT in 8.1, it is

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Longwing, Lj
can you point me to the URL that discusses 'zero downtime upgrades'? I know that 8.1 wasn't released at last years rug, it was just 8.0, but I know that after the RUG David posted an idea ( https://communities.bmc.com/ideas/1421) that is in a status of 'Under Consideration'when they are

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Downing, Ryan
Hi All, BMC does not have 'Zero Downtime Upgrades' in any available code-line today. Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, July 16, 2013 9:39 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04

Re: Reconciliation Engine and New Records

2013-07-16 Thread Tomasiewicz, Mike (Information Technology)
I would try to debug the recon job itself. From the CMDB:Console (The old console) open the Reconciliation Manager tab, then open settings and set the Logging Level to Debug. Run the job and the log will show you every rule, substitution, and action it took against each CI from the sandbox.

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Rick Cook
Well, either there is a huge conspiracy that involved wholesale changes to documents I read, or my memory is playing tricks on me. I'm going with the conspiracy. Nah, just kidding. Must have been something I inferred from the overlay enhancements in 8.1. Darn. Rick On Jul 16, 2013 6:38 AM,

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Tom Shurmur
Well, that is a bummer. But it's a cool idea if it ever comes fruition.  Thank you all for you help. Tom From: Rick Cook remedyr...@gmail.com To: arslist@ARSLIST.ORG Sent: Tuesday, July 16, 2013 11:30 AM Subject: Re: 7.6.04 Upgrade to 8.1 ** Well, either

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Hulmes, Timothy CTR MDA/ICTO
The only zero down time upgrade I am aware of is to not upgrade. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tom Shurmur Sent: Tuesday, July 16, 2013 9:38 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 Upgrade to

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread teresa S Fannin
There was that discussion at last year's rug where they pointed production to their failover area. Did the upgrade in production while everyone worked from the failover area and then switched back when the upgrade was complete.More steps than this but you get the idea. Teresa

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Brian Pancia
Zero downtime. Now that is funny. It may be possible with months of planning, but more than likely you will still have some amount of downtime. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of teresa S Fannin Sent:

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Longwing, Lj
Brian, It was actually really cool to watch the demo, they had it fully functional. You needed a server group, you make all of your changes, all of them, to include deleting columns, etc. You can connect to the admin server in the server group to see the changes, work with the new workflow,

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Samuel J Albury III
That is funny. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Reconciliation Engine and New Records

2013-07-16 Thread Peter Romain
It may be that the CI's have got a last modified date that is earlier than the last time the merge job ran. If this is the case then they will never get merged. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tomasiewicz,

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Brian Pancia
I would love to see this in action. I'm thinking it would have to be 8.1 and forward function. There are a lot of changes with the overlay functionality and SRM is a new beast. This capability would save a lot of us huge headaches. On Tue, Jul 16, 2013 at 1:07 PM, Longwing, Lj

AD: New product to manage your Remedy/ ITSM releases

2013-07-16 Thread Jonathan Young
Hi Listers We've got a new product that I believe will help organisations to manage their BMC Remedy development and code deployments. I've worked with Remedy since 2000 and have had the pleasure of meeting and working with many listers either on projects or at WWRUG and events. Most of us

Re: Moving from Solaris to Linux - COMPLETED - wooo hooo !!!

2013-07-16 Thread Susan Palmer
Update: Just finished the mid tier installation and yes, the Chinese characters display as desired!! And the installation was the easiest installation we've ever done! And even better than that, the forms looks pretty darn close to what they look like in the user tool ... fantastic !! I've

Re: AD: New product to manage your Remedy/ ITSM releases

2013-07-16 Thread Jonathan Young
The URL is http://www.3dars.com/ 3D ARS aim to help you take your developments through to deployment whilst providing you with documentation. Develop: Developers can simply group and record the objects they have created and modified as part of their development activities. Deploy: Release

Copied prod server to new server - patch weirdness

2013-07-16 Thread Sanford, Claire
I was working with BMC tech support on a patch issue and they told me the only way we could be sure the patches would not break Production the way they broke Test was to copy Prod to the test server and install the patches. I tried using the Restore Tool from the Communities and it won't see

Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?

2013-07-16 Thread Dee
Pascale/List I'm still experiencing this issue, we have a issue open wit BMC for months now. Along with what you suggested, BMC also suggested. In your websphere configuration is httponly enable or disables? ___

Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?

2013-07-16 Thread Deyon Dussie
revised. Pascale/List I'm still experiencing this issue, we have a issue open with BMC for months now. Along with what you suggested, which BMC also suggested, we have implemented - didnot work. In your websphere 8 configuration is httponly enable or disabled? issue: We are using

Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?

2013-07-16 Thread John Sundberg
Just wondering… If you could download a VM with ARS on it … and just run in your own environment -- would companies be willing to do that? vs… All this config type work / issues people have. Or… Is it really important that people have Winserver 2000 R8 with MS SQL 2010 patch 77 with Websphere

Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?

2013-07-16 Thread pascale . sterrett
we have useHTTPOnly set to true Thank you, Pascale Sterrett Kenavo ar wech all deyon_dus...@fpl.com Sent by: arslist@ARSLIST.ORG 07/16/2013 04:21 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Midtier 7.6 sp 4 on websphere 8 is not working, any

Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?

2013-07-16 Thread pascale . sterrett
Did you try In the Websphere Admin Console, choose WebSphere Application Servers serverName Session management Enable Cookies. Make sure that the path is set to the context root of the mid tier. To ensure that users can log in successfully, create a new NoAdditionalSessionInfo property:

Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?

2013-07-16 Thread SUBSCRIBE arslist Anonymous
Thank you pascale ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?

2013-07-16 Thread SUBSCRIBE arslist Anonymous
Yes we did. ( that was also suggested by BMC) In the Websphere Admin Console, choose WebSphere Application Servers serverName Session management Enable Cookies. Make sure that the path is set to the context root of the mid tier. To ensure that users can log in successfully, create a new

Re: 7.6.04 Upgrade to 8.1

2013-07-16 Thread Brock, Anne
I have a doc from Doug M. from 2008 discussing zero downtime upgrades. With the use of a parallel server and database and using the Distributed Server Option (DSO) technology, an environment can perform an upgrade of the AR System server while providing continuous availability. There is some

Re: Copied prod server to new server - patch weirdness

2013-07-16 Thread Jason Miller
Going simple but sometimes overlooked ... Is the DB account AR System is using enable and the password is correct in ar.cfg? With MS SQL I have had similar connection errors after restoring a DB and for whatever reason the DB account was disabled when I looked in SQL. Maybe too many connection