ARERR 8760

2014-05-20 Thread Suresh Loganathan
Hi Team, My remedy ARS environment has been changed to 8.1.01 from 8.1. After this activity, I'm facing below error. Cannot establish network connection with AR System plugin server ARERR 8760. Can you please share the valuable input to fix this issue. Regards, Suresh Loganathan .

Re: Data in server-side table fields is read-only.

2014-05-20 Thread Murnane, Phil
Here are some observations on server-side table fields (SSTFs) that may help you understand how to use them. Speaking in general terms, there are comparatively few use cases where developers need to use SSTFs. Many of the use cases that are satisfied by using SSTFs can also be satisfied using

How to Display AR Email Attachments directly from a ticket?

2014-05-20 Thread Carol Carnevali
Hi Listers, I need a nice, easy way to display attachments from the AR System Email Attachments form from a ticket. Currently, I have a table on the ticket but double-clicking on the entries opens the Email Attachments form and then you have to double-click the attachment within the

Re: How to Display AR Email Attachments directly from a ticket?

2014-05-20 Thread pritch
Try adding an attachment field below your table and when the email attachment record is selected do a setfield from that record into the attachment field you put below (or above, alongside, etc) your table. - Original Message - From: Carol Carnevali carol.carnev...@broadridge.com To:

ADM: timing test please ignore

2014-05-20 Thread Daniel
10:50am EST ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: How to Display AR Email Attachments directly from a ticket?

2014-05-20 Thread Carol Carnevali
That's brilliant! I wouldn't want to save the attachment but I could clear it out on a Save. I'll give it a try! Thanks so much! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and

BMC Engage, Call for Papers has been released

2014-05-20 Thread Daniel
You probably already know that WWRUG is superseded by BMC Engage this year for North America. I am rather pleased that they have finally decided that a physical gathering is of importance, and hope that you all decide to participate and be there. If you all submit papers and attend we will retain

Re: How to Display AR Email Attachments directly from a ticket?

2014-05-20 Thread pritch
Or see if you can make the attachment field 'display only'. - Original Message - From: Carol Carnevali carol.carnev...@broadridge.com To: arslist@ARSLIST.ORG Sent: Tuesday, May 20, 2014 10:52:32 AM Subject: Re: How to Display AR Email Attachments directly from a ticket? That's brilliant!

Re: How to Display AR Email Attachments directly from a ticket?

2014-05-20 Thread Grooms, Frederick W
Yes, Make the attachment field Display Only and set the Disable Change Flag property to True Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Tuesday, May 20, 2014 9:58 AM To: arslist@ARSLIST.ORG

Incident Template Authorization

2014-05-20 Thread Frank Caruso
ITSM 764 sp2 Has anyone created/found a work around for having to author Incident templates at the support group level? Just checked version 8.1 and it is the same there. Would like to be able to create templates and author them at the organization level. Thank you Frank Caruso

Java Error when running a batch file import

2014-05-20 Thread Sinclair, Keith
Hey Listers, I created a batch file to automate the import of a CSV file so I wouldn't have to do it every day. The batch file seems to run at first and then bombs out with: [Tue May 20 10:01:30.927] ERROR - Cannot import, exception occured while importing TEST.csv :

Engage 2014 -- Call for Papers

2014-05-20 Thread Mueller, Doug
Everyone, We know you have all been waiting for this announcement and have all your ideas queued up and ready for submission. We know that the terrific effort of the WWRUG team over the past few years in running the conference has gotten you asking for more and bigger. Well, Engage 2014, the

Re: How to Display AR Email Attachments directly from a ticket?

2014-05-20 Thread Carol Carnevali
Works like a charm! Why didn't I think of that? You guys are the best! Thanks! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: BMC Engage, Call for Papers has been released

2014-05-20 Thread Mueller, Doug
PLEASE NOTE: The first link in this message is bad. The second link is just fine. Dan beat me to the punch with posting this (I was caught up getting the marketing team to correct the link). That is my story and I am sticking with it. It is not that he was simply faster than I was or

Re: ARERR 8760

2014-05-20 Thread Suresh Loganathan
Team, Issue has been fixed. Reason of this issue, java path is not correct into armonitor.cfg file.Changed to correct path. Finally, it worked. Regards, Suresh Loganathan. On May 20, 2014 4:56 PM, Suresh Loganathan ersures...@gmail.com wrote: Hi Team, My remedy ARS environment has been

Re: Fwd: RE: ARS 8.1.01 upgrade failed

2014-05-20 Thread Suresh Loganathan
Vivek, Issue has been fixed. arserver.exe file path having an issue and that exe also corrupted. we have copied the information from another server and pasted into error page. Again, installer has been re runned. Finally, it worked. Thanks for your prompt response . Regards, Suresh Loganathan

Re: Data in server-side table fields is read-only.

2014-05-20 Thread Mueller, Doug
Table fields are a construct to show data from another form. Table fields include column fields which map to fields on the other form. When defining a table, you can specify that columns are editable. Yes, this means you can type data into the column in a table. You can also add and delete

Remedy Analyst Opportunity Holding a Government Clearance!

2014-05-20 Thread Haley Moulton
Good Afternoon, My name is Haley and I’m a Technical Recruiter with Apex Systems. We have a Remedy Analyst opportunity available. Below are the job details. Please send me your resume if interested via hmoul...@apexsystemsinc.com . However, if you are not and you know someone that may be

Re: Data in server-side table fields is read-only.

2014-05-20 Thread Sweety
Ok, if I perform server side table looking to update data in table it will not get updated. I should use client side table looping to perform any data manipulation. Am I right on this? Server side table looping can be used for only performing read only operations Client side table looping can

Re: Data in server-side table fields is read-only.

2014-05-20 Thread Misi Mladoniczky
Hi, You can use both server and client side table looping to update data. The update is taking place only when you do the Push-Fields action. If you want to update multiple records with the same value. For example setting Priority=High on all child records, you do not need to use table looping.

Re: Data in server-side table fields is read-only.

2014-05-20 Thread Sweety
Hey Misi, thanks for reponding to the post. I was actually waiting for your reply. As you said we can update data in a table from both client side and server side table looping then do you think the statement Data in server-side table fields is read-only is valid? If not what it actually

Re: Data in server-side table fields is read-only.

2014-05-20 Thread Grooms, Frederick W
Maybe I can make it a bit less confusing. I believe the statement Data in server-side table fields is read-only was put in because you can set the Display Type property of a column in a table field to Editable. When using a client a user can interact with and change the data in the table