I see at least 3 metadata tables whose names have been changed from what it
used to be until 7.6.04 and what it is on 8.x (specifically 8.1.2 where I am
running these comparisons).
Table name in 7.6.03
Table name in 8.1.2
TASK
ARTASK
TASK_CHECKPOINT
ARTASK_CHECKPOINT
if I had to guess...and this would be a total guess, I would assume that
'task' was too 'generic' of a name, with potential conflicts...so, someone
decided to add an 'ar' to the beginning to ensure that it was unique?
On Tue, Apr 28, 2015 at 7:43 AM, Joe D'Souza jdso...@shyle.net wrote:
**
I
Thanks for all the input. We are running 8.1.01 ITSM full suite and the
problem is that throughout the last 6 years, we've done many renames of support
groups using the Data Wizard within ITSM. The Data Wizard successfully updates
the majority of the ITSM forms, however, it does not update
Trying to rearrange the order of fields on the RKM:HowToTemplate form. Renamed
the Technical Notes field to Environment and now want the Environment field to
be under the Question field. Although the changes are correct in the Developer
tool the mditier will not show the new order. We have
Well in my case, that subscribe email is so old that I have no idea where it is.
And I never remember my password for the website (http://arslist.org/).
Actually never created a password, so I need to use the Remember password link
at the login to set my password so I can unsubscribe or change
I had a similar guess along somewhat the same lines - mine being that if you
wanted to write a simple query to pick up just the meta data tables, they
did not perhaps want any metadata tables to begin with T, H and B.. but then
the reason I have might not necessarily be the right reason as there
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Where the Answers Are, and have been for 20 years
Your best bet is to turn on SQL Logging at the time of the import and see
what command is being attempted, and failing.
On Tue, Apr 28, 2015 at 9:52 AM, Koyb P. Liabt tekkyto...@aol.com wrote:
**
Hi,
We have a new ITSM 8.1.2 environment. When I import custom forms from
7.0.3 into 8.1.2, I
But you didn’t give Julie the clue on how to properly unsubscribe.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Tuesday, April 28, 2015 11:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: unsubscribe
**
wow...haven't had one of those
Hi,
We have a new ITSM 8.1.2 environment. When I import custom forms from
7.0.3 into 8.1.2, I receive a SQL error: ORA 04063, and view ARADMIN.T1232 is
missing.
Does anyone know what causes this error.
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trueneither did youshould either of us point her to the web address
(http://arslist.org/) to do the unsubscribe? Or...point her to her
subscribe email that details how to unsubscribe?
On Tue, Apr 28, 2015 at 9:56 AM, Shellman, David dave.shell...@te.com
wrote:
**
But you didn’t give
Hello Again!
The last piece of my upgrade is about to drop into place. I finally have a
copy of Crystal Server 2011 to install. It would have been great to get it
BEFORE I did the ARS midtier install but that wasn't possible. I have cloned
the production ARS server VM as it currently exists
I'm just amazed that you were able to install 8.1.2. I had so many
installer issues I gave up.
Rick
On Apr 28, 2015 8:53 AM, Koyb P. Liabt tekkyto...@aol.com wrote:
**
Hi,
We have a new ITSM 8.1.2 environment. When I import custom forms from
7.0.3 into 8.1.2, I receive a SQL error: ORA
Hi Fred,
Alert Outbound Port is set as 0. Is it problematic?
Regards,
Saurabh
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Sent from the ARS (Action Request System) mailing list archive at
Everyone,
I thought I would share a few thoughts
We do listen to requests and feedback and often react to it. However,
sometimes things are not as simple as they seem...
Let's take this case as an example. You can have three types of things that
you are looking at when in Best Practice
Hi,
We have a mission to reduce ServiceDesk tickets. We found 35% of tickets
created were for user accounts and permissions. One of the options is to use
Powershell API calls to create and resolve SD tickets. So a ticket will be
created when user submits a request, and the work will be
Hi,
Thanks for your response. I am trying to upgrade from 7.6.04 to 8.1 no patch. I
tried 2 times on production server but it failed every time. On Dev server it
was successful as it was only one server.
On server group, I installed ARS on Admin server but on secondary server it is
failing.
This is pretty much the same question that I asked a week ago, but this time I
am coming at it from a localization stand point.
Example:
I have a help desk in Spain and I have already upload their prod an op-cats in
Spanish under the local for Spain and Spain tenant. Then Spain creates a ticket
The easiest and least ambiguous solution, in my mind, is to have
dev-studio behave exactly like migrator does.
Treat the overlay and the original form as separate objects ...
In fact, if you import a form with an overlay, you'll see that in some ways
it already does. You'll see the form and
Great discussion, Doug!
tks,
rp
On 4/28/2015 10:45 AM, Mueller, Doug wrote:
**
Everyone,
I thought I would share a few thoughts….
We do listen to requests and feedback and often react to it. However,
sometimes things are not as simple as they seem…
Let’s take this case as an example.
We currently use PowerShell scripts tied to Tasks on Change Requests, which are
submitted through SRM forms. The only human intervention is that someone fills
out the SRM form, and someone else approves it.
Thanks,
Shawn Pierson
Remedy Developer | Energy Transfer
-Original Message-
wow...haven't had one of those in awhile
On Tue, Apr 28, 2015 at 9:48 AM, Julie Kanakanui jlkan...@uncg.edu wrote:
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