Check out Vaultus.
--
From: Ravi rav...@cox.net
Sent: Tuesday, April 28, 2009 7:56 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Pushing remedy data to mobile handsets
Is there a remedy module that enables remedy
and crash out or does it get through the
authentication and then crashes out?
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG ]On Behalf Of Chris
Doble
Sent: Tuesday, June 10, 2008 3:58 PM
To: arslist
Hey Folks,
I am trying to install SLM 7.x on my lab and keep getting this error:
General RIK error. Cause unknown: -1
I am using sql 2005, arsystem 7.1 and everything is OOB. I have tried this on
both my laptop lab running XPsp2 my 2003 server. Same results.
Any ideas
Thank You,
Chris
, there is no
issue with the new ID's.
Now, can the same thing be done with the Known Error ID? And how if so.
Thank You,
Chris Doble
Mobile: 949-533-5346
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Platinum
Has anybody compiled a graphic list of all the different error dialogs that
are presented in the ITSM suite?
--
Thank You,
Chris Doble
mobile: 949-533-5346
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anyone subject themselves to that level of pain, Chris?
Having to see them individually is pain enough. ;-)
Rick
On Fri, Mar 21, 2008 at 10:11 AM, Chris Doble [EMAIL PROTECTED]
wrote:
** Has anybody compiled a graphic list of all the different error
dialogs that are presented in the ITSM
and this is what forces the 3 clicks.
Has anybody figured out a way around this?
Thank You,
Chris Doble
Mobile: 949-533-5346
--
Thank You,
Chris Doble
mobile: 949-533-5346
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and this is what forces the 3 clicks.
Has anybody figured out a way around this?
Thank You,
Chris Doble
Mobile: 949-533-5346
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Platinum Sponsor: www.rmsportal.com
. Outgoing is smtp.
Thank You,
Chris Doble
Mobile: 949-533-5346
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Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Want to install the RDP and am getting the must have admin tool 6.0 or newer
installed error. I have a brand new download of RDP from BMC and have admin
tool 7.0.01 p5 installed.
Obviously there is a secret here or maybe needs more quarters?
Thank You,
Chris Doble
Mobile: 949-533-5346
Vaultus is similar to Aeroprise. Biggest difference is that it carries a
mini remedy app on the BB so you can do work on your tickets in RT and then
send them back to the server. As opposed to interacting with the server for
all your work.
Http://www.vaultus.com
Thank You,
Chris
Has anybody looked for or found where the url that is in notifications in
service desk ITS 7.x is located?
I'd like to change the verbiage and have it make sense to the recipients.
Thank You,
Chris Doble
Mobile: 949-533-5346
Has anybody found a search that works when looking for orphaned tasks (the task
was created, but the ticket wasn't saved) in arsys7.x?
Thank You,
Chris Doble
Mobile: 949-533-5346
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g'Day!
Has anybody seen in Service Desk 7.x a situation where an attachment from the
parent INC ticket will disappear after opening up a Task? Or anything similar?
Thank You,
Chris Doble
Mobile: 949-533-5346
mgmt
floating.
Thank You,
Chris Doble
Mobile: 949-533-5346
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Folks,
Has anybody utilized Citrix for global service desks? If so, what was the
reason for that configuration?
Thank You,
Chris Doble
Mobile: 949-533-5346
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the incident, but these folks have a
special need which will preclude that.
I can make the field optional, but it will probably have an adverse affect on
workflow.
Any ideas?
Thank You,
Chris Doble
Mobile: 949-533-5346
, Netscapte 9, Camino, Safari Firebox. All with the
same results from 3 different pc's.
Thank You,
Chris Doble
Mobile: 949-533-5346
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is to have their professional
services do it for me.
Any ideas are much appreciated.
Thank You,
Chris Doble
Mobile: 949-533-5346
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Hi All,
If I want to have 4 servers running ARSystem 7.x as a Server Group (sharing
the 1 are database), am I going to be purchasing 4 Preserver licenses?
The documentation I have found is quite sketchy about this.
Thank You,
Chris Doble
Mobile: 949-533-5346
Now,
If I have 2 physical servers and a total of 4 virtual servers built on the 2
boxes, am I going to still need 4 AR server licenses?
Thank You,
Chris Doble
Mobile: 949-533-5346
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are per arserver instance.
This applies to separate arserver instances inside virtual machines
the same as it does to separate arserver instances on physical hosts.
Axton Grams
On 5/21/07, Chris Doble [EMAIL PROTECTED] wrote:
**
Now,
If I have 2 physical servers and a total of 4 virtual servers
Interactive Intelligence is a soft-phone system that works quite well with
Remedy. Check their website for any Voip stuff. They seem to be on the
cutting edge of business telephony.
http://www.inin.com/
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
What is the key field you are using?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Huang
Sent: Saturday, December 23, 2006 5:52 AM
To: arslist@ARSLIST.ORG
Subject: unable to create a view form.
** Hi,
I've been trying to
Has the Var Demo license gone the way of the Dodo bird in arsys7.x?
Thank You,
Chris Doble
Mobile: 949-533-5346
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.
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Doble
Sent: Wednesday, December 20, 2006 7:57 AM
To: arslist@ARSLIST.ORG
Subject: var demo
Has the Var Demo license gone the way of the Dodo bird in arsys7.x?
Thank You,
Chris
2410
Mobile: +1 408 472 8097
[EMAIL PROTECTED]
Quality begins with your actions.
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Doble
Sent: Wednesday, December 20, 2006 7:57 AM
To: arslist@ARSLIST.ORG
Subject: var demo
Has
Check to Aeroprise or Vaultus for complete mobile solutions.
---Original Message---
From: Rick Cook
Date: 12/6/2006 9:33:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: what do I need to use a Palm?
**
If your Palms have a web browser, then they can just use a web view.
**
Every time you clear and reload the cache
on the server you will experience this issue. As the users constantly login/out
of the midtier and you dont re-cache the server, the times will decrease
to the point where 2 seconds or less is normal.
Thank You,
Chris
Doble
Mobile:949
You,
Chris
Doble
Mobile:949-533-5346
Email:[EMAIL PROTECTED]
Web: http://www.aisconsulting.net
__20060125___This posting was submitted with HTML in it___
**
I did basically what you described working quite
well. TY
Thank You,
Chris
Doble
Mobile:949-533-5346
Email:[EMAIL PROTECTED]
Web: http://www.aisconsulting.net
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thomas
Bean
how tables, views, AL's filters all work
together. Best way to learn this stuff quickly.
Thank You,
Chris Doble
Mobile:949-533-5346
Email: [EMAIL PROTECTED]
Web: http://www.aisconsulting.net
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
Looks like its time to invest in biometric lock companies!!!
Thank You,
Chris Doble
Mobile:949-533-5346
Email: [EMAIL PROTECTED]
Web: http://www.aisconsulting.net
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of patrick
I'm finding the api remedy wrote might not do the job. I am installing
Java System Solutions SSO treatment today and see how it works.
Thank You,
Chris Doble
Mobile:949-533-5346
Email: [EMAIL PROTECTED]
Web: http://www.aisconsulting.net
-Original Message-
From: Action Request System
**
Has
anybody successfully implemented any type of internal SSO device?
If so, what did you do and does it function with support agents in the midtier?
Thank You,
Chris
Doble
Mobile:949-533-5346
Email:[EMAIL PROTECTED]
Web: http://www.aisconsulting.net
Are you using it for support agents or requesters? Any issues at all?
Thank You,
Chris Doble
Mobile:949-533-5346
Email: [EMAIL PROTECTED]
Web: http://www.aisconsulting.net
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf
**
Hi
Folks,
Has
anybody heard anything at all regarding support for the newer versions of
crystal 10 or 11?
Thank You,
Chris Doble
Mobile:949-533-5346
Email:[EMAIL PROTECTED]
Web: http://www.aisconsulting.net
__20060125___This posting was submitted
**
This is in alignment with what I know and
have experienced to date. Are there any documents that delineate this process
and why it is/isnt a best practice?
Thank You,
Chris Doble
Mobile:949-533-5346
Email:[EMAIL PROTECTED]
Web: http://www.aisconsulting.net
From
works for different deployments.
Thank You,
Chris
Doble
Mobile:949-533-5346
Email:[EMAIL PROTECTED]
Web: http://www.aisconsulting.net
__20060125___This posting was submitted with HTML in it___
, but stay in this form and page field.
Im
sure there are some good ways to do this, but my head hurts right now.
Thank You,
Chris
Doble
Mobile:949-533-5346
Email:[EMAIL PROTECTED]
Web: http://www.aisconsulting.net
__20060125___This posting was submitted
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