Re: run process to Attach file from shared path Issue

2010-06-14 Thread Hany Abd El_Fatah
discussion list(ARSList) [mailto: arsl...@arslist.org]*on Behalf Of *Hany Abd El_Fatah *Sent:* Monday, June 07, 2010 11:19 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: run process to Attach file from shared path Issue ** sure i rstareted thee service, and also i can access the file through UNC

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2010-06-14 Thread Hany Abd El_Fatah
Hi, you can create a filter if the status changed to closed and the user not aresclator then error messag On Sun, Jun 13, 2010 at 8:28 AM, IT (Amanullah Bashir Ahmed) ahmed...@emiratesnbd.com wrote: ** Hi Enslin, Thanks for your response. One more thing is if I want to stop all users to

Re: run process to Attach file from shared path Issue

2010-06-08 Thread Hany Abd El_Fatah
Yea the attachment field has public permission, and its a filter which run without needing permission On Jun 7, 2010 8:02 PM, Hennigan, Sandra CTR WHS/ITMD/CACI sandra.hennigan@whs.mil wrote: Be sure that the permission to the attachment field is set to include either Public or General

run process to Attach file from shared path Issue

2010-06-07 Thread Hany Abd El_Fatah
Hi, i face error File pointer is NULL or not a valid file pointer (ARERR 295) when i use $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT 100253 Shared File Path in a filter when try to attach a file from shared path even if i map it as a network drive. any ideas ARSystem 7.1 patch 4 OS: windows 2003

Re: run process to Attach file from shared path Issue

2010-06-07 Thread Hany Abd El_Fatah
(via the services control panel entry for the service) if you cannot access the file locally on the server. Mark *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Hany Abd El_Fatah *Sent:* 07 June 2010 15:49 *To:* arslist@ARSLIST.ORG

Re: run process to Attach file from shared path Issue

2010-06-07 Thread Hany Abd El_Fatah
\file). Enable logon auditing on the server sharing the file and see if it’s failing for any reason? Mark *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Hany Abd El_Fatah *Sent:* 07 June 2010 16:06 *To:* arslist@ARSLIST.ORG *Subject

Re: ARERR 299 Too many levels in filter processing

2010-06-02 Thread Hany Abd El_Fatah
Hi, you can add new integer field X hidden and when any other workflow submit or modify in the form set this field to 0 and set a qualification in your filter X=0 and in if action push your field and push X=1 i hope this may help On Wed, Jun 2, 2010 at 10:21 AM, NNMN naveen...@gmail.com wrote:

Re: Remedy View forms and SQL

2010-05-26 Thread Hany Abd El_Fatah
Hi, i think you should first create view with your query in the DB and then create the view form on the new view On Wed, May 26, 2010 at 10:11 AM, Gopal-srg srgr...@gmail.com wrote: Hi all, i am just trying to create a remedy view form and environment details are below DB : Oracle ARS:

Re: Remedy View forms and SQL

2010-05-26 Thread Hany Abd El_Fatah
. the view for the form which i try in SQL already exist in the database. Also error which it throws is like some error in the SQL definition. Regards, Gopal Hany Abd El_Fatah wrote: Hi, i think you should first create view with your query in the DB and then create the view form on the new

Re: Bypass Approval Phase

2010-03-18 Thread Hany Abd El_Fatah
Hi, do the following 1- open the Application Administration Consol ==Custome Configuration ==Foundation == Advanced Option == Approval Process Configuration 2- the search for all the records 3- Disable All Phases except process Change Level IA - Review 4- modify the process by going to status flow

Re: Is the ARSList Archive down?

2010-03-17 Thread Hany Abd El_Fatah
try arslist.com On 3/16/10, Martin, Dwayne marti...@jmu.edu wrote: ** Dear List, I sent this question yesterday, but got no reply, and I got a reply to another email I sent to the list saying that the system was having problems delivering it. So I have no way of knowing whether my

Cancel approval issue in change managment

2010-03-17 Thread Hany Abd El_Fatah
Dears, i need help as i have an issue when any approvers cancel his approval but in certain cases we have only one approval phase in the review phase, and the process is (draft == request for authorization == scheduled if approved == reject if rejected) the scenarios as follows: defined

Re: How remedy generate the artask attachment file in email notification

2009-09-01 Thread Hany Abd El_Fatah
thanks carey, i found a better solution to open a certain view from task 1- create new form like nte:notifier 2- push the notification to this form with the view name 3- create filter to sent otification on submit in the new form with attach artask 4- create active link on display the new form to

Re: Fw : How remedy generate the artask attachment file in email notification

2009-08-27 Thread Hany Abd El_Fatah
extension in Tools== Options on the client? --- En date de : *Mer 26.8.09, Hany Abd El_Fatah hany...@gmail.com* a écrit : De: Hany Abd El_Fatah hany...@gmail.com Objet: How remedy generate the artask attachment file in email notification À: arslist@ARSLIST.ORG Date: Mercredi 26 Août 2009

How remedy generate the artask attachment file in email notification

2009-08-26 Thread Hany Abd El_Fatah
Dears, i have a form with 2 views and when submitting a request i sent a notification mail with artask, the problem that when open the artask attachment in the mail it always open the default view is there a way to modify the generated artask file to open a certain view thanks, Hany

Re: Loading Incident Management....

2009-02-02 Thread Hany Abd El_Fatah
Hi All On Mon, Feb 2, 2009 at 5:49 PM, Richard Copits richard.cop...@bwc.state.oh.us wrote: ** I'm running into an error when loading Incident Mangement that I don't understand…. Everything seems to be going OK but on The final screen with success/failure I notice several failures.

Re: Loading Incident Management....

2009-02-02 Thread Hany Abd El_Fatah
hi all, i think it's about license, add the license to your server On Mon, Feb 2, 2009 at 5:49 PM, Richard Copits richard.cop...@bwc.state.oh.us wrote: ** I'm running into an error when loading Incident Mangement that I don't understand…. Everything seems to be going OK but on The final