Change a View form's reference

Hi Listers, Does anyone know of a way to change the table/view that a view form references? I don't see a way to change it in DevStudio because the form property is readonly after create. I exported the form, changed it with a text editor and imported it back to the server and I get the

Re: Alert Text on Alert Events - max length

(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jones, Jonathan Clark Sent: May 19, 2010 7:28 PM To: arslist@ARSLIST.ORG Subject: Re: Alert Text on Alert Events - max length ** I have Rick. We have no users relying the Alert mechanism. Email is the standard people notification mechanism here and I

Re: Alert Text on Alert Events - max length

to read the alerts, prior to starting down this road? Rick On Tue, May 18, 2010 at 9:44 AM, Jones, Jonathan Clark jonaj...@southernco.commailto:jonaj...@southernco.com wrote: Hi Listers! Has anyone ever expanded the Alert Text field's input length on the Alert Events form to allow for more

Alert Text on Alert Events - max length

Hi Listers! Has anyone ever expanded the Alert Text field's input length on the Alert Events form to allow for more informative alerts to be sent? Currently the field is set to 255 in our environment (ITSM 7.5 on ARS 7.5 on Oracle 10g) and I would like to change its input length to unlimited.

People Templates and Tenancy

ITSM 7.5.01.0 Does anyone know of a good way to build a tenant into a people template? I see options for permissions and for support groups, but nothing for access restrictions. Thanks, Jonathan Jones Southern Company Services 205-257-4799

CHG Approval Woes ---- ITSM 7

Here's the situation. We're doing approvals by CI. Our Business Approvers are not always support staff. We have about 75000 CIs and business approvers are required in 3 of the 4 approval phases for 90% of those CIs. I need a way to build a grouping of non-support people and support staff

CTM:People Permission Group synchronization with 'Group List'

ARS 7.1.0 patch 5 ITSM 7.00.03 patch008 Windows Oracle - Remote DB I'm building a people management integration to ITSM 7. I don't want to touch any of the OOTB workflow if I can help it. I have a staging form where the external HR system deposits people data. On create/modify in the staging

Re: Oracle Cursor Sharing in ARS7.1

We have a similar environment and I've noticed that the bulk of the time spent the system is actually refreshing the background object list in the admin tool. Two things that greatly reduced the amount of time it takes me to save an object: 1. Close the object list prior to save. 2 If the

Re: Using a vendor form to find the form name when you just have the tablename (ID)

You can do that by laying a view form over the arschema table. Use schemaid as your unique identifier. Thanks, Jonathan Jones Southern Company Services 205-257-4799 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of

Re: Change Approvals on CIs

That did it. Thanks Matt. Thanks, Jonathan Jones Southern Company Services 205-257-4799 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Matt Worsdell Sent: Tuesday, September 30, 2008 8:48 AM To: arslist@ARSLIST.ORG Subject:

Re: ARERR [8755] The specified plug-in does not exist.

We had something similar after patching ARS 7.1 no patch to ARS 7.1patch4. We were missing *70.dll files in our server directory. In your case, check D:\Program Files (x86)\AR System\HOUAPREM05 for the following files: Arapi70.dll Arrpc70.dll Arsrv70.dll Arutl70.dll Let me know

Tasks and Change Phase - ITSM v.7

We have a situation where we would like the tasks related to a CR have the ability to move to closed during the CR's plan schedule phase. These are generally research type tasks that occur in preparation for the implementation phase, but often drive the implementation approval decision and/or

Re: Question about Real field type in a form

I found this out the hard way not so long ago myself. Excerpt from BMC(r) Remedy(r) Action Request System(r) 7.0 Form and Application Objects For real fields, the representation in the database keeps a maximum of 10 digits worth of data. After 10 digits, the number is rounded, and the

Re: Integer field sequence number

Hi Ravi, There's nothing out of the box with the exception of fieldid 1 (EntryID or RequestID depending on the version). You could, however, build a filter with a setfields action that fires only on submit Action: SetFields from SQL select max(fieldname) + 1 from formviewname Value $1$

Re: Where is the background appearance information stored?

I think it's stored in the proplong column in the fieldid=0 record on the field_dispprop table Select proplong from field_dispprop where schemaid = your schemaid and vuiid = your vuiid and fieldid = 0 The same is true for your button images I think Select proplong from field_dispprop

Re: User Cache

Delete all .arf and .arv files. Thanks, Jonathan Jones Southern Company Services 205-257-4799 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Thursday, June 19, 2008 12:53 PM To: arslist@ARSLIST.ORG