ROFL !!! yeah.. it is a royal.. and not jelly..
On Fri, Nov 2, 2012 at 9:39 AM, Warren R. Baltimore II
warrenbaltim...@gmail.com wrote:
**
I've been banging my head against this new WIKI for a few weeks now. Does
anyone else find it to be a painful process when looking for current
Hi Warren. The Wiki takes some getting used to. I agree, it's painful, but
it's very useful.
I'll be reading something one day and then won't be able to find it a
couple of days later. And, they seem to be adding things as we go along. I
swear, there has been very useful information about 8.0
I get the sharing aspect of it, but the problem is that it is neither
intuitive or fully baked (a BMC specialty if you ask me). It shouldn't
take me an hour to find documentation and finally have to submit a helpdesk
ticket to do so. And then, they send me the wrong thing because obviously,
they
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
I get the sharing aspect of it, but the problem is that it is neither intuitive
or fully baked (a BMC specialty if you ask me). It shouldn't take me an hour
to find documentation and finally have to submit a helpdesk ticket to do so.
And then, they send
--
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Warren R. Baltimore II
*Sent:* Friday, November 02, 2012 10:52 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: ARS Wiki
**
I get the sharing aspect of it, but the problem
As I said. I prefer the OLD PDF documentation.
Dave
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi
Sent: Friday, November 02, 2012 11:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
** Dave
(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi
*Sent:* Friday, November 02, 2012 11:32 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: ARS Wiki
** Dave:
the new problem is the references in the PDF's point to links on the
internet.. =8^ P
On Fri, Nov 2, 2012 at 11:06 AM
Of *patrick zandi
*Sent:* Friday, November 02, 2012 11:32 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: ARS Wiki
** Dave:
the new problem is the references in the PDF's point to links on the
internet.. =8^ P
On Fri, Nov 2, 2012 at 11:06 AM, Shellman, David dave.shell...@te.comwrote:
** **
I
AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
As I said. I prefer the OLD PDF documentation.
Dave
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]mailto:[mailto:arslist@ARSLIST.ORG] On Behalf Of
patrick zandi
Sent: Friday
Of David M. Clark
Sent: Friday, November 02, 2012 12:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
Just curious... anyone here remember being asked their opinion on this change
in format prior to them doing it? That would seem like a good idea.
From: Action Request System discussion list
not, given
the current discussion.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: Friday, November 02, 2012 11:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
AT WWRUG12, BMC/Remedy was formally asking people's opinions
: Friday, November 02, 2012 9:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
ARS 8 was released September 20, correct? So asking for opinions on the change
a month later at RUG isn't what I'm suggesting. I'm asking if proper
consultation with the developer community... the primary users
Of David M. Clark
Sent: Friday, November 02, 2012 12:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
ARS 8 was released September 20, correct? So asking for opinions on the change
a month later at RUG isn't what I'm suggesting. I'm asking if proper
consultation with the developer
Something about Colbert and bears comes to mind...
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: Friday, November 02, 2012 11:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
As with many things I am sure
, November 02, 2012 11:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
FYI, the wiki documentation was demonstrated at WWRUG11. It looked pretty cool
at the demonstration and since we're not on V8 I haven't had the need to use
the real thing yet.
From: Action Request System discussion list(ARSList
Subject
ARS Wiki
**
I've been banging my head against this new WIKI for a few weeks now. Does
anyone else find it to be a painful process when looking for current
documentation?
Why can't we just have 1 web page that has all product documentation?
--
Warren R. Baltimore II
Remedy
doc experience possible.
Doug Mueller
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David M. Clark
Sent: Friday, November 02, 2012 9:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
ARS 8 was released September 20, correct? So asking
to .pdf constantly blows up when I try it
Lol Daniel
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: November 2, 2012 12:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
David,
Let's see.
BMC discussed
Subject: Re: ARS Wiki
**
David,
Let's see...
BMC discussed the idea of changing to wiki based documentation at WWRUG 2011 in
the general session (I
know because I discussed it). And, this has been talked about in User Groups
and other gatherings in the
year since then.
BMC has some products
: Friday, November 02, 2012 12:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
Allow me to summarize: Get Over It! (David Easter may need to add a new verse
to his song).
I first encountered the wiki form of documentation for ADDM, and it never
seemed to match the system
: Re: ARS Wiki
**
I believe you can download the entire set of docs and load it on your own web
server
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, November 02, 2012 12:05 PM
To: arslist
(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Easter, David
*Sent:* Friday, November 02, 2012 2:33 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: ARS Wiki
**
https://docs.bmc.com/docs/display/public/ars8000/PDFs
** **
Ready-made PDFs of this space
The following table provides
,
Shawn Pierson
Remedy Developer | Energy Transfer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Friday, November 02, 2012 11:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS Wiki
**
David,
Let's see...
BMC discussed the idea
...@bmc.com]
Sent: Friday, November 02, 2012 11:13 AM
Subject: Re: ARS Wiki
**
I believe the wiki was used for all the ITSM 8.0 beta customers, so we got
feedback through that as well.
I am personally a big fan of locally stored PDFs; but once I learned out to
create complex ones from the wiki
I so wanted to say some need a snickers !
Your such a diva when your hungry
___
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I have to be the voice of dissent here. I actually like the documents.
Granted, they were a BIG pain to install locally (which seems to be a need
with my co-workers) just because of the size. And I found it amusing since
I was looking at the files while they were being copied to the server and
I frequently find myself browsing the MSDN docs and Google is my friend,
because it is good at searching web pages and PDFs. I don't use the MSDN search
tool.
The problem Warren highlighted in his original post was searching. Yet, I need
a support login for the BMC docs and hence Google can't
-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker
Sent: Friday, November 02, 2012 4:50 PM
To: arslist@ARSLIST.ORG
Subject: ARS Wiki
I frequently find myself browsing the MSDN docs and Google is my friend,
because it is good at searching
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