Re: Can't install ARS 7.1 on SLES 10

2008-09-12 Thread James Pifer
On Thu, 2008-09-11 at 20:23 -0400, James Pifer wrote: I'm trying to install ARS 7.1 on SLES 10. I've tried both SLES 10 SP1 32bit and SLES 10 SP2 64 bit. On both systems I get about the same error: # ./ar_install ./ar_install: line 4595: release-notes-sles-10.2.0.12SUSE: command not found

Re: Can't install ARS 7.1 on SLES 10

2008-09-12 Thread Marty.Thorin
: Thursday, September 11, 2008 7:33 PM Subject: Re: Can't install ARS 7.1 on SLES 10 ** James, Thats because of a bug in the arsystem install script.. open that script and there is a line that declares the minimum solaris version.. change that from 5.10 to one version lower than what you

Re: Can't install ARS 7.1 on SLES 10

2008-09-12 Thread Joe DeSouza
Great.. and I hope it worked for you after that? :-)   Joe D'Souza Remedy Developer / Consultant, Shyle Networks, New Jersey. - Original Message From: James Pifer [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Friday, September 12, 2008 7:51:10 AM Subject: Re: Can't install ARS 7.1

Re: Can't install ARS 7.1 on SLES 10

2008-09-12 Thread Joe DeSouza
Message From: Marty.Thorin [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Friday, September 12, 2008 10:15:54 AM Subject: Re: Can't install ARS 7.1 on SLES 10 ** Dear James:   The bug simple.  It does a character comparison rather than a number comparison.  Compare the strings 5.3 versus 5.10

Can't install ARS 7.1 on SLES 10

2008-09-11 Thread James Pifer
I'm trying to install ARS 7.1 on SLES 10. I've tried both SLES 10 SP1 32bit and SLES 10 SP2 64 bit. On both systems I get about the same error: # ./ar_install ./ar_install: line 4595: release-notes-sles-10.2.0.12SUSE: command not found ./ar_install: line 6394: =0: command not found expr: syntax

Re: Can't install ARS 7.1 on SLES 10

2008-09-11 Thread Joe DeSouza
before performing that tweak..   Hope this helps ya..   Cheers   Joe D'Souza Remedy Developer / Consultant, Shyle Networks, New Jersey. - Original Message From: James Pifer [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thursday, September 11, 2008 8:23:44 PM Subject: Can't install ARS 7.1

Re: Can't install ARS 7.1 on SLES 10

2008-09-11 Thread Joe DeSouza
suggested only if the compatibility matrix checks out.. Joe - Original Message From: James Pifer [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thursday, September 11, 2008 8:23:44 PM Subject: Can't install ARS 7.1 on SLES 10 I'm trying to install ARS 7.1 on SLES 10. I've tried both

Re: Can't install ARS 7.1 on SLES 10

2008-09-11 Thread James Pifer
On Thu, 2008-09-11 at 17:43 -0700, Joe DeSouza wrote: ** James, On re-reading your post that may not be your problem - I hit the send button too early.. Your earlier errors indicate some sort of a missing library? You are probably working on an incompatible solaris version? Did you

Re: Can't install ARS 7.1 on SLES 10

2008-09-11 Thread Ashraf Kamal Khalid
James, The method remedy uses to detect the Suse or Redhat is to check for the release notes file. Try to use the command rpm -f [FileName] to find which package provides the release file and then install that package. You can also hack the ar_install script and make it install that's what