Re: RESOLVED: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-09-13 Thread Theo Fondse (GMail)
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: 11 September 2014 23:54 To: arslist@ARSLIST.ORG Subject: RESOLVED: E-mail engine not getting POP3 messages (Linux) but not logging errors ** I finally got some scripting to do exactly what I needed. I did it the kludgy way for now

RESOLVED: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-09-11 Thread Rick Westbrock
the e-mail engine. Phase two will be modifying the script so that it will bounce the e-mail engine and just send an informational (instead of actionable) e-mail to notify me that there had been messages queued but the engine was restarted. Of course the problem hasn’t reoccurred since my last

Re: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-09-05 Thread Rick Westbrock
for the suggestion! Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Theo Fondse (GMail) Sent: Wednesday, September 03, 2014 11:29 PM To: arslist@ARSLIST.ORG Subject: Re: E-mail engine not getting POP3 messages (Linux) but not logging errors ** Rick

Re: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-09-04 Thread Theo Fondse (GMail)
Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: 02 September 2014 20:00 To: arslist@ARSLIST.ORG Subject: Re: E-mail engine not getting POP3 messages (Linux) but not logging errors ** With a suggestion from Laurent on BMC Communities I

Re: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-09-02 Thread Rick Westbrock
than zero fire the alert. Since the e-mail engine does a POP3 poll every two minutes I can run my script every 10 minutes to minimize false positives. In fact it looks like maybe just doing the login should tell me the number of messages. Once I get this written I will post my results in case

Re: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-08-29 Thread Grooms, Frederick W
Westbrock Sent: Thursday, August 28, 2014 5:39 PM To: arslist@ARSLIST.ORG Subject: Re: E-mail engine not getting POP3 messages (Linux) but not logging errors ** Thanks for all the helpful suggestions. Our outbound e-mail is SMTP so it is decoupled from the inbound mail which is where I’m having

E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-08-28 Thread Rick Westbrock
Hi all- I had an interesting issue today and wondered if someone else had run into it before. I am running my e-mail engine (7.1) on a Linux server (RHEL 5.10) and using POP3 to get messages from a remote mail server. Normally if there's a problem the Email Error form fills up with connection

Re: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-08-28 Thread William Rentfrow
usually notice within an hour or two. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Thursday, August 28, 2014 10:25 AM To: arslist@ARSLIST.ORG Subject: E-mail engine not getting POP3 messages (Linux) but not logging errors ** Hi all

Re: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-08-28 Thread Jason Miller
email volume is high enough that our customers usually notice within an hour or two. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rick Westbrock *Sent:* Thursday, August 28, 2014 10:25 AM *To:* arslist@ARSLIST.ORG *Subject:* E-mail engine

Re: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-08-28 Thread Grooms, Frederick W
AM To: arslist@ARSLIST.ORG Subject: Re: E-mail engine not getting POP3 messages (Linux) but not logging errors ** I've seen this in Linux from time to time as well. It's not really frequent but it does happen. We're on SuSe linux running 7.6.04 sp 5. Another environment is on SuSe with 8.1

Re: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-08-28 Thread Thad Esser
push to the email messages form Fred *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *William Rentfrow *Sent:* Thursday, August 28, 2014 11:32 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: E-mail engine not getting POP3 messages (Linux

Re: E-mail engine not getting POP3 messages (Linux) but not logging errors

2014-08-28 Thread Rick Westbrock
without pulling any of them down. If the check only runs every 10 minutes then the Remedy e-mail engine will have had four chances to pick up the messages and I could trigger an alert on that. I’ll have to exercise some good-old fashioned Google-fu to see what I can come up with. The frustrating

E-mail Engine

2010-08-06 Thread Philip, Saji L
Hello, Listers This might be an old question, but is there a way to add an additional MAPI mailbox for incoming mails in Remedy? Thanks, Saji ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: E-mail Engine

2010-08-06 Thread Shellman, David
: Friday, August 06, 2010 12:17 PM To: arslist@ARSLIST.ORG Subject: E-mail Engine ** Hello, Listers This might be an old question, but is there a way to add an additional MAPI mailbox for incoming mails in Remedy? Thanks, Saji _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers

Re: E-mail Engine

2010-08-06 Thread Chaudhari, Yogendra
of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Philip, Saji L Sent: Friday, August 06, 2010 9:47 PM To: arslist@ARSLIST.ORG Subject: E-mail Engine ** Hello, Listers

Re: E-mail Engine

2010-08-06 Thread Pierson, Shawn
: Friday, August 06, 2010 11:17 AM To: arslist@ARSLIST.ORG Subject: E-mail Engine ** Hello, Listers This might be an old question, but is there a way to add an additional MAPI mailbox for incoming mails in Remedy? Thanks, Saji _attend WWRUG10 www.wwrug.com ARSlist: Where the Answers

Re: E-mail engine - incredibly sensitive to formatting?

2009-11-12 Thread Robert Fults
, 2009 11:12 AM Subject: E-mail engine - incredibly sensitive to formatting? ** All, Is it just my imagination, or is the e-mail engine incredibly sensitive to the formatting on multiple recipients. It seems to only accept them in the form j...@a.commailto:j...@a.com; b...@b.commailto:b

Re: E-mail engine - incredibly sensitive to formatting?

2009-11-12 Thread patrick zandi
Of *Robert Fults *Sent:* Thursday, November 12, 2009 8:11 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: E-mail engine - incredibly sensitive to formatting? ** I always comma separate email addresses and I have never had an issue, never had any luck with semicolons. Running ARS 7.1 patch 007

Re: E-mail engine - incredibly sensitive to formatting?

2009-11-12 Thread Grooms, Frederick W
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Robert Fults Sent: Thursday, November 12, 2009 8:11 AM To: arslist@ARSLIST.ORG Subject: Re: E-mail engine - incredibly sensitive to formatting? ** I always comma separate email addresses and I have never had an issue

Re: E-mail engine - incredibly sensitive to formatting?

2009-11-12 Thread Barber, David
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of patrick zandi Sent: 12 November 2009 16:14 To: arslist@ARSLIST.ORG Subject: Re: E-mail engine - incredibly sensitive to formatting? ** IT is not an IEEE standard.. I had

E-mail engine - incredibly sensitive to formatting?

2009-11-10 Thread Barber, David
All, Is it just my imagination, or is the e-mail engine incredibly sensitive to the formatting on multiple recipients. It seems to only accept them in the form j...@a.com; b...@b.com - if you try to put space-semicolon-space, it seems to fail. Carriage returns (or line feeds) are also

RESOLVED: Problem with E-mail Engine Upgrade from 5.1.2 to 6.3

2008-01-24 Thread Shrestha, Manjari R.
Cliff and Fred, You were right, I had to delete all the Email forms from 5.1.2 then install E-mail engine 6.3 straight. Also I had installed Java 1.6 and they Support asked me to use Java 1.4. Thanks! Manjari R. Shrestha Junior Programmer Analyst SAIC 12530 Parklawn Drive

Problem with E-mail Engine Upgrade from 5.1.2 to 6.3

2008-01-16 Thread Shrestha, Manjari R.
Hello all, I had no problem upgrading Remedy 5.1.2 to 6.3 except the e-mail engine. I read the previous thread where it was said that I will have to manually delete all the e-mail forms. I did this but still was not able to upgrade. Please advise how I should go about upgrading the e-mail

Re: Problem with E-mail Engine Upgrade from 5.1.2 to 6.3

2008-01-16 Thread Grooms, Frederick W
] On Behalf Of Shrestha, Manjari R. Sent: Wednesday, January 16, 2008 9:11 AM To: arslist@ARSLIST.ORG Subject: Problem with E-mail Engine Upgrade from 5.1.2 to 6.3 ** Hello all, I had no problem upgrading Remedy 5.1.2 to 6.3 except the e-mail engine. I read the previous thread where

Re: Problem with E-mail Engine Upgrade from 5.1.2 to 6.3

2008-01-16 Thread Cliff A
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R. Sent: 16 January 2008 15:11 To: arslist@ARSLIST.ORG Subject: Problem with E-mail Engine Upgrade from 5.1.2 to 6.3 ** Hello all, I had no problem upgrading Remedy 5.1.2 to 6.3 except the e-mail

AR E-mail Engine 6.3 and HTML emails bug - workaround

2007-03-12 Thread Christopher Gillman
Listers, FYI - I was interested in constructing a bunch of HTML based E-mail templates that Remedy could send for notifications. Of which I used areatext boxes, buttons, and several other html features that would make it easier on the eyes. I also wanted to develop templates that would allow

Re: AR E-mail Engine 6.3 and HTML emails bug - workaround

2007-03-12 Thread Heider, Stephen
) [mailto:[EMAIL PROTECTED] On Behalf Of Christopher Gillman Sent: Monday, March 12, 2007 11:53 AM To: arslist@ARSLIST.ORG Subject: AR E-mail Engine 6.3 and HTML emails bug - workaround ** Listers, FYI - I was interested in constructing a bunch of HTML based E-mail templates that Remedy could

Re: AR E-mail Engine 6.3 and HTML emails bug - workaround

2007-03-12 Thread Heider, Stephen
: RE: AR E-mail Engine 6.3 and HTML emails bug - workaround ..this behavior is also present in Outlook 2007. In the new Outlook, Word 2007 is used for all email - it can't be turned off. Even if you don't have Word 2007 a special version of Word 2007 is installed with Outlook 2007 for viewing