I thought I was being clever and deleted the Application License info from
about 10 users records. I wanted to make a wholesale change rather than do
them one at a time.
The problem is that the system is now telling me I have exceeded my license
count and won't let me assign them the
How did you delete the permissions? Are the records deleted from CTM
People permission groups form?
Sent from my iPhone
On Nov 9, 2012, at 8:52 PM, Sanford, Claire
claire.sanf...@memorialhermann.org wrote:
I thought I was being clever and deleted the Application License info from
about 10
Hi Claire;
I suggest you to go direct to the user form and query by License type and try
to override what you did, also as Tauf says, go to CTM People permission form
and query records for the users you modified, and manually delete duplicate
records if any.
Cheers
Hugo Ruesga
Systems
: Friday, November 09, 2012 8:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 7.6.04 - User Permissions
How did you delete the permissions? Are the records deleted from CTM
People permission groups form?
Sent from my iPhone
On Nov 9, 2012, at 8:52 PM, Sanford, Claire
claire.sanf
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, November 09, 2012 10:25 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 7.6.04 - User Permissions
They are correct in the CTM:People Permissions Group form, but when I try to
put them back in the User form, they tell me
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