Re: ITSM on Mobile

2014-01-09 Thread Murnane, Phil
Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of Roger Justice [rjust2...@aol.com] Sent: Wednesday, January 08, 2014 14:55 To: arslist@ARSLIST.ORG Subject: Re: ITSM on Mobile ** MyIT can do the create, there is also a Rules Based Engine included with 8.1 to parse

Re: ITSM on Mobile

2014-01-09 Thread Saji Philip
If money is no object, try Mobilereach. On Jan 8, 2014 1:47 PM, James Smith bmcremedyarslis...@gmail.com wrote: Hello Everyone! New Year Greeting! My client want to access ITSM application from mobiles for critical activities like requests approval, status updates etc. How could this be

Re: ITSM on Mobile

2014-01-09 Thread Davin Lindner-Green
Happy new year to you James! Rapid Technologies has a new mobile web solution designed for end users - rMobility. See http://www.raptek.com/rmobility/ It is focused on being a lightweight way to view, update or create requests. Emphasis on simplicity for end users, so it's not aimed at being a

Re: ITSM on Mobile

2014-01-09 Thread James Smith
Do you have a demo video or free trial or any other information to share with my client ? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: ITSM on Mobile

2014-01-09 Thread Davin Lindner-Green
We have a 30-minute webinar coming up on the 28th (http://www.raptek.com/webinars/) and offer a free pilot program (allowing your customer to try the software with their system free for a limited time). There are a few static screenshots on the web site but no video at this time. Contact

ITSM on Mobile

2014-01-08 Thread James Smith
Hello Everyone! New Year Greeting! My client want to access ITSM application from mobiles for critical activities like requests approval, status updates etc. How could this be possible ? I tried accessing mid tier URL from mobile browser but its not compatible enough and throws numerous

Re: ITSM on Mobile

2014-01-08 Thread Roger Justice
What version are they on. ITSM 8.1 has extended to approval to emails that may be able to use mobile devices for doing the approval. -Original Message- From: James Smith bmcremedyarslis...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Wed, Jan 8, 2014 2:47 pm Subject: ITSM

Re: ITSM on Mobile

2014-01-08 Thread James Smith
Yaa I know that but how about creating/updating requests ? They are on 7.6.03 and planning to upgrade to 8.1 soon. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

Re: ITSM on Mobile

2014-01-08 Thread Roger Justice
, Jan 8, 2014 2:53 pm Subject: Re: ITSM on Mobile Yaa I know that but how about creating/updating requests ? They are on 7.6.03 and planning to upgrade to 8.1 soon. ___ NSUBSCRIBE or access ARSlist Archives