ect
> McAfee, Inc.
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu
> Sent: Wednesday, February 01, 2012 9:48 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Need urgent help Req
riginal Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu
> Sent: Wednesday, February 01, 2012 9:48 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Need urgent help Required in ITSM Problem Management Work info
> t
We had a similar requirement for which we end up doing a small
customization.
basically we added a table field on the work info dialog which will
refreshes to show all the workinfo entries of the incidient ticket.
And if you select the row from the table field then it displays that
workinfo entr
9:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: Need urgent help Required in ITSM Problem Management Work info tab
Hi Natham,
I have one table (WorkInfo) in the form.
When we click the table row pop window shows all the info of that row.
For next row info I need to close the popup and click on the ne
>
> Nathan Aker
> ITSM Solution Architect
> McAfee, Inc.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu
> Sent: Wednesday, February 01, 2012 1:59 AM
> To: arslist@ARSLIST.ORG
e.
Nathan Aker
ITSM Solution Architect
McAfee, Inc.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu
Sent: Wednesday, February 01, 2012 1:59 AM
To: arslist@ARSLIST.ORG
Subject: Need urgent help Required in IT
Hi
the Work Info tab on a problem management ticket, once user select a
work info item to view, user should be able to view the other work
info items without coming in and out of the 'Investigation Work info'
window all the time.
For Example: In work Info Tab has about 19 work info items and user
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