Yes, we are also on 8.1 and that defect is associated with out Support
Issue. Maybe it applies to both 8.0 and 8.1?
Jason
On Wed, May 28, 2014 at 11:25 AM, Dinesh Kumar guru...@gmail.com wrote:
**
Hi Jason,
I hope that issue is for 8.0 ITSM but ours is 8.1, Will it be same issue
in 8.1
Hi All,
We are creating one No Impact change request and assigning to different
team(Not yours), if we click the Next stage button without saving the change
the change request is moving to the next stage(scheduled) but if we save the
change request and try to move the change request to next
Dinesh - If I am not mistaken that is because when you click on the Next
Stage button while the CRQ is still assigned to your team it will work as
you have access to the record by virtue of being part of the current
assignment group(s), but once you save it as Assigned to another team you
are not
The User and Master permissions also affect this. A master permission will
allow the user to modify any Change.
-Original Message-
From: Candace DeCou cand...@candacenet.com
To: arslist arslist@ARSLIST.ORG
Sent: Wed, May 28, 2014 11:31 am
Subject: Re: No Impact Change Request Next
One of our Support issues was assigned defect SW00439527. The defect
sounds similar to yours where users receive this error when trying to
assign a CRQ to a different group.
Jason
On Wed, May 28, 2014 at 8:13 AM, Dinesh Kumar guru...@gmail.com wrote:
Hi All,
We are creating one No Impact
Hi Jason,
I hope that issue is for 8.0 ITSM but ours is 8.1, Will it be same issue in
8.1 also ?
Hi Candace,
If that's the case the same scenario should not work on Normal changes also
right, But in normal changes request i'm able to save it and move to next
stage. As far as i know till the
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