From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Wednesday, June 05, 2013 12:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form
**
What about file:
PERFORM-ACTION-OPEN-URL new file://SERVER
:
arslist@ARSLIST.ORG] *On Behalf Of *Grooms, Frederick W
*Sent:* Wednesday, June 05, 2013 12:10 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Open Windows Explorer from a Remedy Form
** **
**
What about file:
** **
PERFORM-ACTION-OPEN-URL new file://SERVER/Network/ChangeTemplates
: Thursday, June 06, 2013 8:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form RESOLVED
**
That may be because you are missing the Domain-Name variable in your ar.cfg?
On Thu, Jun 6, 2013 at 8:44 AM, Hennigan, Sandra
sandra.henni...@usdoj.govmailto:sandra.henni
: Thursday, June 06, 2013 8:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form RESOLVED
**
Tauf,
No, FQDN is in my ar.cfg; maybe it is my environment. It would be interesting
to know if others need to fully qualify or not.
Thank you,
Sandra Hennigan
Remedy Developer
you,
Sandra Hennigan
Remedy Developer
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Thursday, June 06, 2013 10:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form
Sent: Thursday, June 06, 2013 10:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form RESOLVED
It should have nothing to do with the ARS server. This Run Process
Command is executed in the client (browser or an IE type component in the
User Tool
Thank you, that's good to know.
Sandra Hennigan
Remedy Developer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Thursday, June 06, 2013 1:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form
, Sandra
Sent: Thursday, June 06, 2013 8:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form RESOLVED
**
Tauf,
No, FQDN is in my ar.cfg; maybe it is my environment. It would be
interesting to know if others need to fully qualify or not.
Thank you,
Sandra
Windows 2008 r2
Oracle 11g
ARS 8.1
ITSM 8.1
We have a need to open Windows Explorer from a CHG ticket so that the user has
access to all of the change documents, i.e.Scope, PMP, BCA templates.
Back in the WUT days, I would have added a button and created an Active Link
with a Run process to:
@ARSLIST.ORG
Subject: Open Windows Explorer from a Remedy Form
**
Windows 2008 r2
Oracle 11g
ARS 8.1
ITSM 8.1
We have a need to open Windows Explorer from a CHG ticket so that the user has
access to all of the change documents, i.e.Scope, PMP, BCA templates.
Back in the WUT days, I would have added
@ARSLIST.ORG
Subject: Open Windows Explorer from a Remedy Form
**
Windows 2008 r2
Oracle 11g
ARS 8.1
ITSM 8.1
We have a need to open Windows Explorer from a CHG ticket so that the
user has access to all of the change documents, i.e.Scope, PMP, BCA
templates.
Back in the WUT days, I
/mypage.html
Mark
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS
Sent: Wednesday, June 05, 2013 11:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form
**
Have you tried PERFORM-ACTION-OPEN-URL
Sandra,
I haven't specifically tried it from an active link, but what about using
the file URI:
PERFORM-ACTION-OPEN-URL new *file://*SERVER/Network/ChangeTemplate
http://en.wikipedia.org/wiki/File_URI_scheme
Thad
On Wed, Jun 5, 2013 at 8:25 AM, Hennigan, Sandra
sandra.henni...@usdoj.govwrote:
, 2013 11:39:40 AM
Subject: Re: Open Windows Explorer from a Remedy Form
**
I think that is going to be a hard sell from a security standpoint if it is
even possible. It is not a safe practice in general to let a browser call an
outside executable like that since of course many malicious acts
Support Services
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of pritch
Sent: Wednesday, June 05, 2013 9:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form
Help me out- I don't see why
Remedy Developer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock
Sent: Wednesday, June 05, 2013 11:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form
**
I think that is going to be a hard sell from
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra
Sent: Wednesday, June 05, 2013 11:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form
**
All,
The link opens a file share where the process file templates reside - Example:
Fillable PDF for a new
Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra
Sent: Wednesday, June 05, 2013 11:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Open Windows Explorer from a Remedy Form
**
All,
The link opens a file share where the process file templates reside
System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Pierson, Shawn
*Sent:* Wednesday, June 05, 2013 2:11 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Open Windows Explorer from a Remedy Form
** **
**
This may not be something you can/want to tackle right
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