Re: ITSM on Mobile

2014-01-09 Thread Murnane, Phil
Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of Roger Justice [rjust2...@aol.com] Sent: Wednesday, January 08, 2014 14:55 To: arslist@ARSLIST.ORG Subject: Re: ITSM on Mobile ** MyIT can do the create, there is also a Rules Based Engine included with 8.1 to parse

Re: ITSM on Mobile

2014-01-09 Thread Saji Philip
If money is no object, try Mobilereach. On Jan 8, 2014 1:47 PM, James Smith bmcremedyarslis...@gmail.com wrote: Hello Everyone! New Year Greeting! My client want to access ITSM application from mobiles for critical activities like requests approval, status updates etc. How could this be

Re: ITSM on Mobile

2014-01-09 Thread Davin Lindner-Green
Happy new year to you James! Rapid Technologies has a new mobile web solution designed for end users - rMobility. See http://www.raptek.com/rmobility/ It is focused on being a lightweight way to view, update or create requests. Emphasis on simplicity for end users, so it's not aimed at being a

Re: ITSM on Mobile

2014-01-09 Thread James Smith
Do you have a demo video or free trial or any other information to share with my client ? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: ITSM on Mobile

2014-01-09 Thread Davin Lindner-Green
We have a 30-minute webinar coming up on the 28th (http://www.raptek.com/webinars/) and offer a free pilot program (allowing your customer to try the software with their system free for a limited time). There are a few static screenshots on the web site but no video at this time. Contact

Re: ITSM on Mobile

2014-01-08 Thread Roger Justice
What version are they on. ITSM 8.1 has extended to approval to emails that may be able to use mobile devices for doing the approval. -Original Message- From: James Smith bmcremedyarslis...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Wed, Jan 8, 2014 2:47 pm Subject: ITSM on

Re: ITSM on Mobile

2014-01-08 Thread James Smith
Yaa I know that but how about creating/updating requests ? They are on 7.6.03 and planning to upgrade to 8.1 soon. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

Re: ITSM on Mobile

2014-01-08 Thread Roger Justice
, Jan 8, 2014 2:53 pm Subject: Re: ITSM on Mobile Yaa I know that but how about creating/updating requests ? They are on 7.6.03 and planning to upgrade to 8.1 soon. ___ NSUBSCRIBE or access ARSlist Archives