It sounds like an issue with the Remedy User client and how it was installed.
Perhaps the Remedy ODBC driver was not installed correctly or was not
registered properly.
Can the client reinstall the Remedy User client and see if it this problem then
goes away?
Thanks
Peter Lammey
ESPN IT
Also, the Windows OS needs to be 32-bit for the ODBC driver to function.
Make sure they are not using 64-bit Vista or something.
Regards,
Chuck Baldi
On Thu, Apr 30, 2009 at 12:23 PM, Lammey, Peter A.
peter.a.lam...@espn.comwrote:
** It sounds like an issue with the Remedy User client and how
Subject: Re: Reporting client error
To: arslist@ARSLIST.ORG
Date: Thursday, April 30, 2009, 12:23 PM
**
It sounds like an issue with the Remedy User client and how it was installed.
Perhaps the Remedy ODBC driver was not installed correctly or was not
registered properly.
Can the client
To: arslist@ARSLIST.ORG
Subject: Re: Reporting client error
**
Already tried that. I saw something on the web for this client error saying
that sometimes it gets alleviated by deleting all the *.arf and *.arv files, so
that's my next plan.
--- On Thu, 4/30/09, Lammey, Peter A. peter.a.lam
I've seen this, also, if the user doesn't have the reporting server and port
specified correctly under Tools-Options-Advanced.
Anne Ramey
***
E-mail correspondence to and from this address may be subject to the North
Carolina Public Records Law and may be
Could you explain a bit better what you are referring to? What tab under
what in what tool?
--- On Thu, 4/30/09, Lammey, Peter A. peter.a.lam...@espn.com wrote:
From: Lammey, Peter A. peter.a.lam...@espn.com
Subject: Re: Reporting client error
To: arslist@ARSLIST.ORG
Date: Thursday, April
:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Reporting client error
**
Could you explain a bit better what you are referring to?What tab under
what in what tool?
--- On Thu, 4/30/09, Lammey, Peter A. peter.a.lam...@espn.com wrote:
From: Lammey, Peter A. peter.a.lam...@espn.com
Subject: Re
7 matches
Mail list logo
