Slow server starts

2012-03-01 Thread William Abdo
Hi All, I am respectfully asking for your wisdom in an issue I am having. I have noticed that our virtual servers are taking upwards to 45 minutes - 1 hour to start-up. This is unacceptable and I am currently in a guessing game for the true cause. Memory, connections, ... 1 physical 124 gig

Re: Slow server starts

2012-03-01 Thread Tauf Chowdhury
You should enable SQL and/or API logging and then perform a restart to see where you are getting hung up. It could be some external DB link or something that ARS is getting hung up on if you have any integrations. Sent from my iPhone On Mar 1, 2012, at 11:26 AM, William Abdo

Re: Slow server starts

2012-03-01 Thread La Grua, Edward
, Ed From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Abdo Sent: Thursday, March 01, 2012 11:26 AM To: arslist@ARSLIST.ORG Subject: Slow server starts ** Hi All, I am respectfully asking for your wisdom in an issue I am having. I have noticed

Re: Slow server starts

2012-03-01 Thread Tommy Morris
: Thursday, March 01, 2012 10:39 AM To: arslist@ARSLIST.ORG Subject: Re: Slow server starts ** William, I have the same issue...when the application server is located a different data center than where the Oracle DB is located. The latency seems to be the cause. My restarts

Re: Slow server starts

2012-03-01 Thread Terje Moglestue
William, I got the same issue on MS SQL on a remote server and find it very slow to start-up. Are you using FQDN (fully qualified domain name) for all server references within BMC? With a correct setup in you DNS servers it should not make a difference. I found that we had less issues and

Re: Slow server starts

2012-03-01 Thread Joe Martin D'Souza
on reading the display properties meta data table, you should see it on this log.. Joe From: William Abdo Sent: Thursday, March 01, 2012 11:26 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Slow server starts ** Hi All, I am respectfully asking for your

Re: Slow server starts

2012-03-01 Thread Easter, David
Of Terje Moglestue Sent: Thursday, March 01, 2012 8:56 AM To: arslist@ARSLIST.ORG Subject: Re: Slow server starts ** William, I got the same issue on MS SQL on a remote server and find it very slow to start-up. Are you using FQDN (fully qualified domain name) for all server references within BMC

Re: Slow server starts

2012-03-01 Thread William Abdo
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Thursday, March 01, 2012 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: Slow server starts ** Additional ideas: 1. Check to see if your network operations team has inserted a firewall or other latency

Re: Slow server starts

2012-03-01 Thread Mike E. Hamner
From: William Abdo william.a...@verio.net To: arslist@ARSLIST.ORG Date: 03/01/2012 11:43 AM Subject:Re: Slow server starts Sent by:Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** Thanks David Easter , I know we are using the max of 20

Re: Slow server starts

2012-03-01 Thread William Abdo
Hi Joe, The -t option has been applied to see what turns up From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Thursday, March 01, 2012 12:46 PM To: arslist@ARSLIST.ORG Subject: Re: Slow server starts ** William

Re: Slow server starts

2012-03-01 Thread William Abdo
To: arslist@ARSLIST.ORG Subject: Re: Slow server starts ** You can also check the server logs and see what errors the service is reporting on startup. I had this happen (though not as extensive) and could see DB timeouts in the logs. From: Action Request System discussion list(ARSList

Re: Slow server starts

2012-03-01 Thread William Abdo
: Slow server starts ** You should enable SQL and/or API logging and then perform a restart to see where you are getting hung up. It could be some external DB link or something that ARS is getting hung up on if you have any integrations. Sent from my iPhone On Mar 1, 2012, at 11:26 AM, William