State Official.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Scott Illari
Sent: Tuesday, March 31, 2009 5:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Tasks not being activated properly
**
Anne,
This is a known issue with Remedy. We fought with them
Has anyone seen something like this (ITSM 7.0):
We've had a couple of instances recently where there were a sequence of ad-hoc
tasks on a change. We'll get a user saying that they can't access a given task
and what it is is that all the previous tasks are closed, but the rest are all
in staged
] On Behalf Of Ramey, Anne
Sent: Tuesday, March 31, 2009 3:42 PM
To: arslist@ARSLIST.ORG
Subject: Tasks not being activated properly
**
Has anyone seen something like this (ITSM 7.0):
We've had a couple of instances recently where there were a sequence of
ad-hoc tasks on a change. We'll get
Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne
Sent: Tuesday, March 31, 2009 2:42 PM
To: arslist@ARSLIST.ORG
Subject: Tasks not being activated properly
**
Has anyone seen something like this (ITSM 7.0):
We've had a couple of instances recently where
To: arslist@ARSLIST.ORG
Subject: Re: Tasks not being activated properly
**
This may be something you already checked, but are these tasks being
assigned to anyone? I've seen it happen when tasks are not assigned and the
solution was very simple (just assign it.) This may or may not be your
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