Updating People Records issue

2010-07-20 Thread Vianna Vianna
Hello We're using ITSM 7.5. We had an integration feeding our people records which corrupted a majority of them and overwrote them with some bad data. One of the issues we had was the system modified the First name and Last name to all CAPS rather then proper case. We've since disconnected

Re: Updating People Records issue

2010-07-20 Thread Joe DeSouza
of the box.. Cheers Joe From: Vianna Vianna vianna...@hotmail.com To: arslist@ARSLIST.ORG Sent: Tue, July 20, 2010 10:25:52 AM Subject: Updating People Records issue ** Hello We're using ITSM 7.5. We had an integration feeding our people records which corrupted

Re: Updating People Records issue

2010-07-20 Thread Vianna Vianna
been stopped so I only need to do a one time bulk update to correct the records. Thanks again for your response Vi Date: Tue, 20 Jul 2010 10:09:53 -0700 From: joe_rem...@yahoo.com Subject: Re: Updating People Records issue To: arslist@ARSLIST.ORG ** Vi, It is as designed

Re: Updating People Records issue

2010-07-20 Thread Boyd, Rebecca E.
designed for name changes. Rebecca From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Vianna Vianna Sent: Tuesday, July 20, 2010 1:31 PM To: arslist@ARSLIST.ORG Subject: Re: Updating People Records issue ** Thanks Joe. So do you recommend

Re: Updating People Records issue

2010-07-20 Thread Jason Miller
Vianna *Sent:* Tuesday, July 20, 2010 1:31 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Updating People Records issue ** Thanks Joe. So do you recommend against me doing an export from and import to the User form with the full name modified to proper case to match the People form? Also

Re: Updating People Records issue

2010-07-20 Thread Joe DeSouza
To: arslist@ARSLIST.ORG Sent: Tue, July 20, 2010 2:00:34 PM Subject: Re: Updating People Records issue ** FWIW, look at the Data Wizard Console under the Application Administration Console Foundation Data Management Tool.   Person Name is one of the items that can be changed with this tool

Re: Updating People Records issue

2010-07-20 Thread Joe DeSouza
it later.. Cheers Joe From: Vianna Vianna vianna...@hotmail.com To: arslist@ARSLIST.ORG Sent: Tue, July 20, 2010 1:31:08 PM Subject: Re: Updating People Records issue ** Thanks Joe.  So do you recommend against me doing an export from and import to the User form

Re: Updating People Records issue

2010-07-20 Thread Joe DeSouza
From: Jason Miller jason.mil...@gmail.com To: arslist@ARSLIST.ORG Sent: Tue, July 20, 2010 3:05:05 PM Subject: Re: Updating People Records issue ** I wonder though, could you import records into the appropriate forms to have the name change processed?  I have