Hello
We're using ITSM 7.5. We had an integration feeding our people records which
corrupted a majority of them and overwrote them with some bad data. One of the
issues we had was the system modified the First name and Last name to all CAPS
rather then proper case. We've since disconnected
of the box..
Cheers
Joe
From: Vianna Vianna vianna...@hotmail.com
To: arslist@ARSLIST.ORG
Sent: Tue, July 20, 2010 10:25:52 AM
Subject: Updating People Records issue
** Hello
We're using ITSM 7.5. We had an integration feeding our people records which
corrupted
been stopped so I only
need to do a one time bulk update to correct the records.
Thanks again for your response
Vi
Date: Tue, 20 Jul 2010 10:09:53 -0700
From: joe_rem...@yahoo.com
Subject: Re: Updating People Records issue
To: arslist@ARSLIST.ORG
**
Vi,
It is as designed
designed for name changes.
Rebecca
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Vianna Vianna
Sent: Tuesday, July 20, 2010 1:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Updating People Records issue
**
Thanks Joe. So do you recommend
Vianna
*Sent:* Tuesday, July 20, 2010 1:31 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Updating People Records issue
**
Thanks Joe. So do you recommend against me doing an export from and import
to the User form with the full name modified to proper case to match the
People form? Also
To: arslist@ARSLIST.ORG
Sent: Tue, July 20, 2010 2:00:34 PM
Subject: Re: Updating People Records issue
**
FWIW, look at the Data Wizard Console under the Application Administration
Console Foundation Data Management Tool.
Person Name is one of the items that can be changed with this tool
it later..
Cheers
Joe
From: Vianna Vianna vianna...@hotmail.com
To: arslist@ARSLIST.ORG
Sent: Tue, July 20, 2010 1:31:08 PM
Subject: Re: Updating People Records issue
** Thanks Joe. So do you recommend against me doing an export from and import
to the User form
From: Jason Miller jason.mil...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Tue, July 20, 2010 3:05:05 PM
Subject: Re: Updating People Records issue
** I wonder though, could you import records into the appropriate forms to have
the name change processed? I have
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