Re: What type of compression and encoding does remedy use to store attachments?

Hi, This does not help with the original question... The compression is done within the ARAPI on the client side before it is sent to the server using ARCreateEntry/ARSetEntry/ARMergeEntry. Retrieval of attachments are done using the ARGetEntryBLOB call. It is uncompressed at the client side

Re: What type of compression and encoding does remedy use to store attachments?

Many thanks to all that replied. Cheers, Chike Internet [EMAIL PROTECTED] Sent by: arslist@ARSLIST.ORG 06/04/2008 07:26 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: What type of compression and encoding does remedy use to store attachments? Hi,

What type of compression and encoding does remedy use to store attachments?

Hi Listers, I have 2 quick questions. I'd like to know what type of compression remedy uses to compress files that are attached. I believe these files are also encoded in base64... Question? Are attachments encoded before compression or the other way around? ARS 5.1.2 AIX 5.1 Cheers, Chike

Re: What type of compression and encoding does remedy use to store attachments?

It's all proprietary, good luck figuring it out :) Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company

Re: What type of compression and encoding does remedy use to store attachments?

Was hoping to hear something different Gary :( Cheers, Chike Internet [EMAIL PROTECTED] Sent by: arslist@ARSLIST.ORG 06/03/2008 03:17 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: What type of compression and encoding does remedy use to store attachments?

Re: What type of compression and encoding does remedy use to store attachments?

I knew a guy who spent weeks trying to replicate it, and gave up finally. You could alternately use the APIs to attach files if you are writing a non-remedy front end. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com

Re: What type of compression and encoding does remedy use to store attachments?

The best I have been told is use Remedy to get the Attachment in, and use Remedy to get it out...but don't do anything with it in the DB directly _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ob1 Kenobi Sent: Tuesday, June 03, 2008 1:22 PM

Re: What type of compression and encoding does remedy use to store attachments?

OK, here's something different: This is not the answer you're looking for. We can go about our business. Seriously, though, if there's any compression being done, it's probably done at the DB level. Rick On Tue, Jun 3, 2008 at 12:22 PM, Ob1 Kenobi [EMAIL PROTECTED] wrote: Was hoping to

Re: What type of compression and encoding does remedy use to store attachments?

From what I know there is a compression/uncompression method and as Gary said earlier it is proprietary. Remedy owns it and its done at the Remedy API level before the Attachment is saved to the database or retrieved from the database.. I'm not sure if there is another compression at DB level

Re: What type of compression and encoding does remedy use to store attachments?

Well, there are references to the compression of attachments in the ARGetEntry API, but no mention of the actual API that actually does that compression. Any DB compression methodology would probably be just as hidden as the AR System one. Rick On Tue, Jun 3, 2008 at 2:30 PM, Joe DeSouza [EMAIL