**
Frank,
I saw the reference to ARNotification in the 7.1 doc.
It's basically the same info in the doc for 6.00.01 and 6.3
What I didn't see is regarding the "The X,Y order of the fields" you
mentioned.
What do you mean by this?
Do I call the fields x_myfield1, y_myfield2 ... ?
I tried by
**
it works fine ...
what I was missing was: the ARNotification needs to be the default view
of course ...
Siriche
Rod Harris wrote:
It seems that Frank is right and the ability to order fields in a
notify action via a special view is a little known new feature in 7.0
and later.
Here is
Subject: Re: fields orderer in emails notifications
** Frank,
I saw the reference to ARNotification in the 7.1 doc.
It's basically the same info in the doc for 6.00.01 and 6.3
What I didn't see is regarding the The X,Y order of the fields you
mentioned.
What do you mean by this?
Do I call the fields
The X and the Y refer to the field cooridantes. Each field on a form has an
X and Y vlaue for its position.
I just tested this process and it worked for me.
Added a new view to an existing form and called it ARNotification.
Created a Filter that would perform a notification action on modify.
The
It does NOT have to be the default view. In my example it was one of three
views and was not the default.
On Mon, Dec 7, 2009 at 1:38 PM, Remedy Maniac
remedy.man...@googlemail.comwrote:
**
it works fine ...
what I was missing was: the ARNotification needs to be the default view of
course
**
well the only thing which I hadn't tested was to set this view as the
Default one.
Even the thing with the X, Y coordinates I had somehow naturally
aligned all the fields with the same values.
It only worked when I changed the default view.
Now I just added an AL on open/load to forward the
**
I need to correct my previous email: the view doe not have to be the
default one.
I changed the view to not be the default and it works.
So I must have been doing something wrong with the coordinates.
Just for clarification for the archives.
Many thanks to the one who posted on this issue.
.
Thenrecreate the view. Check to see if that helps.
Joe
From: Remedy Maniac
remedy.man...@googlemail.com
To: arslist@ARSLIST.ORG
Sent: Wed, December 2, 2009 10:40:08 AM
Subject: Re: fields orderer in emails
notifications
** it is the exact Label of my view : "ARNotific
...@arslist.org] On Behalf Of Remedy Maniac
Sent: Thursday, December 03, 2009 8:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: fields orderer in emails notifications
** Is this a sort of Friday humour?
Does this thing work or not?
I mean I have always appreciated the very clear frontier between possible
Maniac remedy.man...@googlemail.com
To: arslist@ARSLIST.ORG
Sent: Wed, December 2, 2009 10:40:08 AM
Subject: Re: fields orderer in emails notifications
** it is the exact Label of my view : ARNotification
the type is: Standard (Recommended)
and the Master flag is set to False
Any other idea
Siriche,
Oh how could I have forgotten to mention this part ... shame on me...
A) Field permissions matter in combination with the value being used
in the 'Username' value of the Notify action.
Do the fields your interested in sending have Public permission?
B) I also noticed another thing
yes Carey many thanks for these thoughts but I already checked the
perrmissions and after my post about the label and the name I changed
both for ARNotification, just in case ...
it must be something else
Carey Matthew Black a écrit :
Siriche,
Oh how could I have forgotten to mention this
It seems that Frank is right and the ability to order fields in a
notify action via a special view is a little known new feature in 7.0
and later.
Here is an excerpt from the workflow objects 7.5 guide.
*
By default, the order of fields included in an email
Actually, this feature has been around since 6.3, maybe earlier.
On Wed, Dec 2, 2009 at 11:16 AM, Rod Harris r...@smapps.com.au wrote:
It seems that Frank is right and the ability to order fields in a
notify action via a special view is a little known new feature in 7.0
and later.
Here is
Guys, he's on v6.
Matt
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rod Harris
Sent: 02 December 2009 8:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: fields orderer in emails notifications
It seems that Frank is right
**
yes absolutely.
And even though this is a requirement for our upgrade to 7.5, which
will occur sometime next year, I have to implement this for our new
application built in 6.00.01
So keeping in mind this release, could somebody please confirm what I
understood:
- I got 2 choices:
1-
is not intended to convey a role as a spokesperson,
liaison or support representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
Sent: 02 December 2009 09:04
To: arslist@ARSLIST.ORG
Subject: Re: fields orderer
be
pleasantly surprised.
Mark Walters
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
Sent: 02 December 2009 09:04
To: arslist@ARSLIST.ORG
Subject: Re: fields orderer in emails notifications
**
yes absolutely.
And even
From:
Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On
Behalf Of Remedy Maniac
Sent: 02 December 2009 09:04
To: arslist@ARSLIST.ORG
Subject: Re: fields orderer in emails notifications
**
yes absolutely.
And even though this is a requirement
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
Sent: Wednesday, December 02, 2009 2:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: fields orderer in emails notifications
** like Carey I found the reference
)
[mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
Sent: 02 December 2009 09:04
To: arslist@ARSLIST.ORG
Subject: Re: fields orderer in emails notifications
**
yes absolutely.
And even though this is a requirement for our upgrade to 7.5, which will
occur sometime next year, I have
I can't believe it ... that doesn't make sense to me ... maybe the whole
server itself but that sounds even worse ... there must be another
reason ...
or?
Carey Matthew Black wrote:
Siriche,
I do not know that I have ever seen this in the docs... So I am
guessing at this...
But maybe
I restarted both the server and the email engine ... still the same ...
Carey Matthew Black wrote:
Siriche,
I do not know that I have ever seen this in the docs... So I am
guessing at this...
But maybe the Email Engine needs to be restarted after the view was
added to the form?
Maybe ( just
...@westoverconsulting.co.uk
web http://www.westoverconsulting.co.uk
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
Sent: Wednesday, December 02, 2009 3:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: fields orderer in emails
**
it is the exact Label of my view : "ARNotification"
the type is: "Standard (Recommended)"
and the Master flag is set to "False"
Any other idea or help?
David Sanders wrote:
Chack that you have spelled the view name correctly - ARNotification. No
spaces, and the correct
: Wednesday, December 02, 2009 9:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: fields orderer in emails notifications
Chack that you have spelled the view name correctly - ARNotification. No
spaces, and the correct capitalization.
HTH
David Sanders
Remedy Solution Architect
Enterprise Service Suite
-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W
Sent: 02 December 2009 15:41
To: arslist@ARSLIST.ORG
Subject: Re: fields orderer in emails notifications
Also on that view it is best to just put the fields straight down in a single
@ARSLIST.ORG
Sent: Wed, December 2, 2009 10:40:08 AM
Subject: Re: fields orderer in emails notifications
** it is the exact Label of my view : ARNotification
the type is: Standard (Recommended)
and the Master flag is set to False
Any other idea or help?
David Sanders wrote:
Chack that you have spelled
hello list,
Env:
ARSystem 6.001 latest patch with the email engine at the same level.
On Sun Solaris 9 with Sybase 12.5.3
I have several filters that fire email notifications.
I included in the emails several of the fields from the form.
I would like these fields to appear in a certain order: A
discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
Sent: 02 December 2009 7:31 AM
To: arslist@ARSLIST.ORG
Subject: fields orderer in emails notifications
hello list,
Env:
ARSystem 6.001 latest patch with the email engine at the same level.
On Sun Solaris 9 with Sybase 12.5.3
You need to create a special view of the form called ARNotification. The
X,Y order of the fields in that view will dictate how they are displayed in
the email. This is documented in the 7.1 Work Flow Objects guide.
HTH
Frank Caruso
Iraq
On Wed, Dec 2, 2009 at 10:31 AM, Remedy Maniac
Hi,
There are no way of sorting the fields in any version.
You can add fields to the Notify Text instead. You have to add both
label and $Fieldname$ and a NL between each field.
There are upper limitations to the Text-size, in which case you must do
something else. For example creating an
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