Re: import Templates?

2009-04-13 Thread Julie L Kanakanui JLKANAKA
: import Templates? ** Without looking, I?m wondering if there?s another form that needs data in order for them to show up. You might try turning on active link logging and then going in and trying to open a template to see what it?s doing and where it?s OK for its data. Lyle From

Re: import Templates?

2009-04-13 Thread Lyle Taylor
surprise me if they're not configured to fire on Merge, which is what would be necessary for that form to get populated when you import templates. I hope that helps a bit. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Julie L Kanakanui JLKANAKA

Re: import Templates?

2009-04-13 Thread Chris Danaceau
From: Action Request System discussion list(ARSList) on behalf of Lyle Taylor Sent: Mon 4/13/2009 11:41 AM To: arslist@ARSLIST.ORG Subject: Re: import Templates? ** I just took a quick look. When you click on the Select Template link on an Incident, it opens

Re: import Templates?

2009-04-10 Thread Pat Zandi
/09/2009 05:11 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: import Templates? ** Julie, I know that this can be done, because I've done it. Unfortunately, it's been a over a year ago, so I can't remember the specifics of HOW I did it, and I don't have

Re: import Templates?

2009-04-10 Thread strauss
discussion list(ARSList) arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG 04/09/2009 05:11 PM Please respond to arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG To arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG cc Subject Re: import Templates? ** Julie, I know that this can be done, because

import Templates?

2009-04-09 Thread Julie L Kanakanui JLKANAKA
Hello, For the Remedy 7.1 environment we are in process of building, we have a spreadsheet of template data (100+ records) that includes the data to populate Incident Templates. In attempt to avoid manual entry of this info via App Admin Console, we thought we'd try doing an import of this

Re: import Templates?

2009-04-09 Thread Rick Cook
Julie, I know that this can be done, because I've done it. Unfortunately, it's been a over a year ago, so I can't remember the specifics of HOW I did it, and I don't have the code. You might check to see if the Data Loader utility does that, and Effective Technologies has a Datalink application

Re: import Templates?

2009-04-09 Thread Lyle Taylor
list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Julie L Kanakanui JLKANAKA Sent: Thursday, April 09, 2009 3:27 PM To: arslist@ARSLIST.ORG Subject: Re: import Templates? ** Actually we tried that (exporting templates into Excel and comparing) and have done a few tweaks, but so far still

Re: cmdb2.x import templates

2009-01-22 Thread Ahire, Anand
: Wednesday, December 24, 2008 9:54 AM Subject: cmdb2.x import templates ** Hi there, I am trying to create some excel templates, so that I can import cmdb data in CSV file into CMDB. What is the best way to generate the templates? Or what is your approach to this? I am concerning

Re: cmdb2.x import templates

2008-12-25 Thread Matt Worsdell
Would be easier to create the template as you wish, then map the data with AIE. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jason Niu Sent: 24 December 2008 17:54 To: arslist@ARSLIST.ORG Subject: cmdb2.x import templates ** Hi

cmdb2.x import templates

2008-12-24 Thread Jason Niu
Hi there, I am trying to create some excel templates, so that I can import cmdb data in CSV file into CMDB. What is the best way to generate the templates? Or what is your approach to this? I am concerning there are too many fields in each cmdb Class and also there are over 10 classes I

Re: cmdb2.x import templates

2008-12-24 Thread Rick Cook
Date: Wed, 24 Dec 2008 17:53:41 To: arslist@ARSLIST.ORG Subject: cmdb2.x import templates Hi there, I am trying to create some excel templates, so that I can import cmdb data in CSV file into CMDB. What is the best way to generate the templates? Or what is your approach to this? I

ITSM 7 import templates

2006-09-18 Thread Chris Rom
Everyone, I believe someone already posted some ITSM import templates on the list recently, however, the attachment did not make it through to the digest. Does anyone know who posted them and when ? Could someone please send them to me or provide a download link ? Thanks Chris